Customer Service Jobs at Lennar with Visa Sponsorship
Lennar hires Customer Service professionals to support homebuyers through one of the biggest purchases of their lives, from contract signing to closing and beyond. The company has sponsored work visas for this function, making it a viable target if you're on F-1 OPT, H-1B, or TN status.
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Get Access To All JobsDirector of Sales
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
A Career that Empowers You to Build Your Future
The Director of Sales is responsible for Division sales staffing, training, and administration and establishing and communicating Division/Community sales objectives, goals and achieving successful results.
- A career with purpose.
- A career built on making dreams come true.
- A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
- Communicate daily, weekly, monthly, quarterly with New Home Consultants with sales production demands, goal setting, product knowledge, corporate items, etc.
- Disseminate sales, marketing and product information to New Home Consultants
- Prepare sales numbers monthly, quarterly and yearly and continually monitor sales activity making recommendations to the Division President.
- Set-up and conduct sales meetings and phone bank for sales team (as needed)
- Enforce company policies, upper management directives and resolve miscellaneous problems
- Be knowledgeable of status of mortgages for all sales in assigned area.
- Visit each community weekly
- Develop and execute Realtor Programs (if needed)
- Assist in organizing and supervising of special events to help promote communities and/or company events
- Work closely with the sales team to ensure open communication on all matters; develop a strong environment conducive to proactive resolution of issues and strong commitment to selling a quality product
- On call 7 days a week via cell phone or email for sales team
- Handle customer's problems and concerns with New Home Consultants
- Assist in problem solving of sales and closing issues between all parties, i.e. Closing department, New Home Consultant, Field associates, Customers, Homeowners, etc.
- Mentor New Home Consultants by providing leadership, ongoing development, and strong learning experiences while establishing goals and coaching performance to meet business targets
- Conduct and/or contribute to monthly/quarterly and/or annual performance appraisals
- Ability to effectively manage staff through ensuring appropriate staffing in the Welcome Home Centers, providing formal and informal evaluations/feedback and addressing associate issues when warranted
- Work closely with Marketing company in adjusting market strategies accordingly in order to remain competitive with the changing market
- Review market analysis to determine customer needs, price schedules, etc.
- Other Duties as assigned
Your Toolbox
- Minimum High School or GED required
- Minimum 5 years proven experience in New Home Sales and/or commission real estate sales
- Minimum 2 years of experience in managerial role
- Excellent communication skills, verbal and written, as well as strong organizational and interpersonal skills
- Must be able to meet deadlines while maintaining a professional attitude, deal effectively with confrontational situations and maintain objectivity with homeowners, fellow associates, and in all public relations
- Excellent computer skills including advanced Word, Excel, Lotus Notes (e-mail)
- Requires resourcefulness, patience and clarity and strong management and motivational skills
- Valid driver’s license and good driving record
- Valid Auto Insurance coverage
- Real Estate license required
- Ability to prepare written documentation and complete contract calculations
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Director of Sales
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
A Career that Empowers You to Build Your Future
The Director of Sales is responsible for Division sales staffing, training, and administration and establishing and communicating Division/Community sales objectives, goals and achieving successful results.
- A career with purpose.
- A career built on making dreams come true.
- A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
- Communicate daily, weekly, monthly, quarterly with New Home Consultants with sales production demands, goal setting, product knowledge, corporate items, etc.
- Disseminate sales, marketing and product information to New Home Consultants
- Prepare sales numbers monthly, quarterly and yearly and continually monitor sales activity making recommendations to the Division President.
- Set-up and conduct sales meetings and phone bank for sales team (as needed)
- Enforce company policies, upper management directives and resolve miscellaneous problems
- Be knowledgeable of status of mortgages for all sales in assigned area.
- Visit each community weekly
- Develop and execute Realtor Programs (if needed)
- Assist in organizing and supervising of special events to help promote communities and/or company events
- Work closely with the sales team to ensure open communication on all matters; develop a strong environment conducive to proactive resolution of issues and strong commitment to selling a quality product
- On call 7 days a week via cell phone or email for sales team
- Handle customer's problems and concerns with New Home Consultants
- Assist in problem solving of sales and closing issues between all parties, i.e. Closing department, New Home Consultant, Field associates, Customers, Homeowners, etc.
- Mentor New Home Consultants by providing leadership, ongoing development, and strong learning experiences while establishing goals and coaching performance to meet business targets
- Conduct and/or contribute to monthly/quarterly and/or annual performance appraisals
- Ability to effectively manage staff through ensuring appropriate staffing in the Welcome Home Centers, providing formal and informal evaluations/feedback and addressing associate issues when warranted
- Work closely with Marketing company in adjusting market strategies accordingly in order to remain competitive with the changing market
- Review market analysis to determine customer needs, price schedules, etc.
- Other Duties as assigned
Your Toolbox
- Minimum High School or GED required
- Minimum 5 years proven experience in New Home Sales and/or commission real estate sales
- Minimum 2 years of experience in managerial role
- Excellent communication skills, verbal and written, as well as strong organizational and interpersonal skills
- Must be able to meet deadlines while maintaining a professional attitude, deal effectively with confrontational situations and maintain objectivity with homeowners, fellow associates, and in all public relations
- Excellent computer skills including advanced Word, Excel, Lotus Notes (e-mail)
- Requires resourcefulness, patience and clarity and strong management and motivational skills
- Valid driver’s license and good driving record
- Valid Auto Insurance coverage
- Real Estate license required
- Ability to prepare written documentation and complete contract calculations
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
See all 26+ Customer Service at Lennar jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at Lennar Jobs
Frame your credentials around homebuyer support
Lennar's Customer Service roles center on guiding buyers through construction timelines, warranty claims, and closing coordination. Tailor your resume to show experience managing complex, high-stakes customer interactions, not just general service or retail work.
Verify your OPT authorization covers your start date
If you're on F-1 OPT, confirm your EAD card arrives before your Lennar start date. Construction hiring timelines can shift with project delays, so build buffer time into your authorization window before accepting a written offer.
Target markets where Lennar builds actively
Lennar concentrates Customer Service hiring in high-growth markets like Texas, Florida, and the Carolinas. Applying to roles in those regions improves your odds, since those divisions process more new homebuyer transactions and need more support staff year-round.
Ask about H-1B filing timelines during the offer stage
USCIS H-1B cap petitions must be filed in April for an October start. If your offer comes in winter or spring, confirm with the hiring manager whether Lennar will file in that cycle or hold your start date until the following fiscal year.
Use Migrate Mate to filter open Customer Service roles by sponsorship history
Search Lennar's active Customer Service listings filtered by visa type on Migrate Mate. This helps you prioritize divisions and job titles where sponsorship has been approved before, so you're not applying blind to roles that rarely clear HR's sponsorship review.
Prepare documentation for E-Verify before your first day
Lennar participates in E-Verify, so gather your work authorization documents, passport, visa stamp, and I-94 record before onboarding. Delays in providing acceptable documents can push back your start date, which matters if your OPT window is tight.
Customer Service at Lennar jobs are hiring across the US. Find yours.
Find Customer Service at Lennar JobsFrequently Asked Questions
Does Lennar sponsor H-1B visas for Customer Service?
Lennar has sponsored H-1B visas for Customer Service roles, though sponsorship is not guaranteed for every position or hiring cycle. H-1B cap petitions must be filed in April for an October 1 start, so if you receive an offer outside that window, discuss timing with your recruiter early. Specialty occupation eligibility for Customer Service roles can require documentation, so clarify expectations before signing.
How do I apply for Customer Service jobs at Lennar?
Apply directly through Lennar's careers portal or browse their current openings on Migrate Mate, where you can filter by visa sponsorship history to identify roles most likely to support your status. In your application, emphasize homebuyer-facing experience and any background in real estate, construction, or warranty management. Lennar's Customer Service teams are regionally structured, so applying to your target market increases response rates.
Which visa types does Lennar commonly use for Customer Service roles?
Lennar has worked with H-1B, F-1 OPT, F-1 CPT, TN, and J-1 visa holders in Customer Service functions. F-1 OPT is common for recent graduates entering the role, while H-1B and TN provide longer-term pathways. TN is available to Canadian and Mexican nationals in qualifying occupations, though Customer Service roles may require careful documentation to establish specialty occupation eligibility under that category.
What qualifications does Lennar look for in Customer Service candidates?
Lennar typically looks for candidates with experience in high-volume, relationship-driven customer roles, ideally in real estate, construction, or financial services. Familiarity with construction timelines, warranty processes, or homebuyer contract documentation is a strong differentiator. A bachelor's degree can strengthen an H-1B petition for specialty occupation purposes, so if your role requires one, confirm the job posting reflects that requirement before USCIS filing.
How do I handle the timing between a Lennar offer and my visa filing?
Timing depends on your current status. F-1 OPT holders can start once their EAD is valid, but should confirm their authorization end date covers the projected start. H-1B transfers from another employer can begin within a few weeks if Lennar files a cap-exempt transfer petition. For new H-1B filings, the cap lottery runs once per year, so an offer in fall or winter likely means waiting until the following October 1 start date.
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