Operations Intern Jobs at Lennox International with Visa Sponsorship
Operations Intern jobs at Lennox International put you inside the production and supply chain systems of a major HVAC and heating manufacturer. Lennox has a track record of sponsoring international talent across engineering and operations functions, making it a realistic target for candidates who need visa support.
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Get Access To All JobsINTRODUCTION
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
The National Accounts Sales & Revenue Operations Analyst plays a critical role in enabling the success of the National Account Team by delivering high-quality customer support, actionable data insights, and consistent operational execution.
This role ensures timely and accurate responses to customer needs, maintains strong discipline in account administration, and produces executive-ready analytics, reporting, and scorecards that support revenue growth, margin optimization, and customer success.
Operating with minimal supervision, this position serves as a central hub connecting customers, National Account Managers, and cross-functional internal teams, while driving structure, visibility, and accountability across the CSS organization.
KEY RESPONSIBILITIES
Customer Support & Account Coordination
- Serve as a primary support partner to National Account Managers, ensuring timely, accurate, and professional responses to customer inquiries.
- Triage incoming customer requests to the appropriate National Account Manager to enable fast and effective issue resolution.
- Respond to complex customer inquiries via phone and email with professionalism, confidence, and finesse.
- Build and maintain strong internal and external customer relationships through consistent follow-up and service excellence.
- Effectively prioritize and manage multiple customer requests, projects, and deadlines concurrently.
Sales & Revenue Reporting & Analytics
- Prepare and maintain customer-level sales and revenue reports.
- Develop executive-ready dashboards, scorecards and presentations.
- Analyze customer data to identify trends, risks, and opportunities, and communicate actionable insights and recommendations.
Scorecards & Performance Management
- Develop and maintain Customer scorecards and NAM KPI scorecards.
- Monitor key sales initiatives, including growth programs, share of wallet, and new product adoption.
- Provide visibility into performance metrics to support data-driven decision-making.
Account Setup & Administration
- Own National Account setup and ongoing administration, including customer master data validation and system integrity.
- Maintain accurate and up-to-date account profiles and registrations. Ensure clean, accurate, and timely data across CRM and ERP systems.
Meeting & Cadence Support
- Prepare materials for Weekly sales calls, C3 meetings, and QBRs.
- Capture, track, and follow up on action items and commitments derived from customer meetings.
Cross-Functional Coordination
- Collaborate with internal teams and brands including Duro Dyne, Supco, LAP, LII Synergies, on initiatives such as trade shows, customer events, and programs.
- Track issues, escalations, and commitments across cross-functional workflows.
Market & Strategic Support
- Monitor market trends and competitor activity.
- Provide insights and recommendations to support revenue growth, margin optimization, and market share expansion.
- Support strategic initiatives through analytics, reporting, and presentation development.
BASIC QUALIFICATIONS
- High school diploma or equivalent combination of education and experience.
- Minimum 3+ years of related experience in sales support, sales operations, analytics, customer support, or account management.
- Strong proficiency in Microsoft Office, with advanced Excel skills required.
- Experience working with CRM systems.
- Excellent written and verbal communication skills, including strong listening skills.
- Strong problem-solving, time management, and organizational skills.
- Ability to manage competing priorities in a fast-paced environment.
- Ability to handle difficult or emotional customer situations professionally.
PREFERRED
- Bachelor’s degree or equivalent experience.
- Working knowledge of SAP.
- Experience with data analytics and business reporting tools.
- Ability to learn and understand technical product terminology.
- Demonstrated leadership capability and adaptability.
- Strong business acumen and strategic thinking skills.
- Experience preparing executive-level dashboards and presentations.
COMPETENCIES & ATTRIBUTES
- Customer-focused and service-oriented
- Highly organized and detail-driven
- Analytical mindset with strong business judgment
- Collaborative team player
- Professional, confident communicator
- Adaptable and solutions-oriented
INTRODUCTION
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
The National Accounts Sales & Revenue Operations Analyst plays a critical role in enabling the success of the National Account Team by delivering high-quality customer support, actionable data insights, and consistent operational execution.
This role ensures timely and accurate responses to customer needs, maintains strong discipline in account administration, and produces executive-ready analytics, reporting, and scorecards that support revenue growth, margin optimization, and customer success.
Operating with minimal supervision, this position serves as a central hub connecting customers, National Account Managers, and cross-functional internal teams, while driving structure, visibility, and accountability across the CSS organization.
KEY RESPONSIBILITIES
Customer Support & Account Coordination
- Serve as a primary support partner to National Account Managers, ensuring timely, accurate, and professional responses to customer inquiries.
- Triage incoming customer requests to the appropriate National Account Manager to enable fast and effective issue resolution.
- Respond to complex customer inquiries via phone and email with professionalism, confidence, and finesse.
- Build and maintain strong internal and external customer relationships through consistent follow-up and service excellence.
- Effectively prioritize and manage multiple customer requests, projects, and deadlines concurrently.
Sales & Revenue Reporting & Analytics
- Prepare and maintain customer-level sales and revenue reports.
- Develop executive-ready dashboards, scorecards and presentations.
- Analyze customer data to identify trends, risks, and opportunities, and communicate actionable insights and recommendations.
Scorecards & Performance Management
- Develop and maintain Customer scorecards and NAM KPI scorecards.
- Monitor key sales initiatives, including growth programs, share of wallet, and new product adoption.
- Provide visibility into performance metrics to support data-driven decision-making.
Account Setup & Administration
- Own National Account setup and ongoing administration, including customer master data validation and system integrity.
- Maintain accurate and up-to-date account profiles and registrations. Ensure clean, accurate, and timely data across CRM and ERP systems.
Meeting & Cadence Support
- Prepare materials for Weekly sales calls, C3 meetings, and QBRs.
- Capture, track, and follow up on action items and commitments derived from customer meetings.
Cross-Functional Coordination
- Collaborate with internal teams and brands including Duro Dyne, Supco, LAP, LII Synergies, on initiatives such as trade shows, customer events, and programs.
- Track issues, escalations, and commitments across cross-functional workflows.
Market & Strategic Support
- Monitor market trends and competitor activity.
- Provide insights and recommendations to support revenue growth, margin optimization, and market share expansion.
- Support strategic initiatives through analytics, reporting, and presentation development.
BASIC QUALIFICATIONS
- High school diploma or equivalent combination of education and experience.
- Minimum 3+ years of related experience in sales support, sales operations, analytics, customer support, or account management.
- Strong proficiency in Microsoft Office, with advanced Excel skills required.
- Experience working with CRM systems.
- Excellent written and verbal communication skills, including strong listening skills.
- Strong problem-solving, time management, and organizational skills.
- Ability to manage competing priorities in a fast-paced environment.
- Ability to handle difficult or emotional customer situations professionally.
PREFERRED
- Bachelor’s degree or equivalent experience.
- Working knowledge of SAP.
- Experience with data analytics and business reporting tools.
- Ability to learn and understand technical product terminology.
- Demonstrated leadership capability and adaptability.
- Strong business acumen and strategic thinking skills.
- Experience preparing executive-level dashboards and presentations.
COMPETENCIES & ATTRIBUTES
- Customer-focused and service-oriented
- Highly organized and detail-driven
- Analytical mindset with strong business judgment
- Collaborative team player
- Professional, confident communicator
- Adaptable and solutions-oriented
See all Operations Intern Jobs at Lennox International
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Operations Intern Jobs at Lennox International.
Get Access To All JobsTips for Finding Operations Intern Jobs at Lennox International
Align Your Degree to Manufacturing Operations
H-1B eligibility requires a specialty occupation tied to a specific degree. Frame your industrial engineering, supply chain, or operations management coursework explicitly in your resume so Lennox's recruiters can connect your credentials to a qualifying role.
Target Lennox Facilities With Intern Pipelines
Lennox operates manufacturing plants in Texas, Iowa, and South Carolina. Internships at production sites often convert to full-time sponsorship roles, so prioritize applications to facility-based postings over purely corporate office listings.
Search Lennox Operations Roles on Migrate Mate
Filter for Operations Intern openings at Lennox International on Migrate Mate to see verified sponsorship-eligible postings in one place, saving you from manually screening job boards that don't surface visa sponsorship status.
Ask About LCA Filing Timelines Before Accepting
Your employer must file a certified Labor Condition Application with the DOL before an H-1B petition can be submitted. Confirm Lennox has started this step before your internship converts to a full-time offer, especially if your OPT authorization has limited runway.
Document Lean and Process Improvement Exposure
Lennox runs structured continuous improvement programs across its plants. Interns who can show hands-on Kaizen, Six Sigma, or ERP system experience during their internship build a stronger case for the specialty occupation classification USCIS evaluates.
Plan Around the H-1B Cap Registration Window
H-1B cap registration opens in early March each year for an October 1 start date. If your internship ends in summer, confirm with Lennox whether they plan to register you in that cycle so your transition from intern to sponsored employee stays on schedule.
Frequently Asked Questions
Does Lennox International sponsor H-1B visas for Operations Interns?
Yes, Lennox International has a documented history of sponsoring H-1B visas, including for operations and engineering functions. Intern roles that convert to full-time positions are the most common path to sponsorship. Confirm sponsorship intent early in the offer process, since H-1B petitions require lead time for LCA certification through the DOL before USCIS filing.
How do I apply for Operations Intern jobs at Lennox International?
Applications go through Lennox International's careers portal, where operations internships are typically listed under supply chain, manufacturing, or engineering categories. You can also find sponsorship-eligible Operations Intern openings at Lennox on Migrate Mate, which filters for roles where visa sponsorship is available, so you're not wasting time on postings that won't support your situation.
Which visa types are commonly used for Operations Intern roles at Lennox International?
The H-1B is the primary nonimmigrant work visa used for operations roles at Lennox, typically following an internship completed on F-1 OPT. For candidates pursuing permanent residence, Lennox has sponsored EB-2 and EB-3 Green Card categories, which are standard pathways in manufacturing and industrial operations. TN visa status is an option for Canadian and Mexican nationals in qualifying occupations.
What qualifications does Lennox International expect for Operations Intern candidates?
Lennox typically looks for candidates pursuing a bachelor's degree in industrial engineering, mechanical engineering, supply chain management, or operations management. Familiarity with ERP systems, lean manufacturing principles, or data analysis tools strengthens your application. Since H-1B eligibility depends on a direct connection between your degree and the role, a clearly related major matters beyond just relevant coursework.
How do I manage my visa timeline as an Operations Intern converting to a full-time role at Lennox?
If you're on F-1 OPT, you have up to 12 months of post-completion work authorization, with a 24-month STEM extension available for qualifying degrees. Lennox must register you in the H-1B cap lottery in March for an October 1 start. If your OPT expires before October 1 and you're in a STEM field, the cap-gap provision lets you continue working while your petition is pending.