Guest Service Supervisor Jobs at Omni Hotels with Visa Sponsorship
Guest Service Supervisor roles at Omni Hotels sit at the intersection of luxury hospitality operations and team leadership. Omni has sponsored work visas for this function, making it a viable target for international candidates with front-of-house management experience and the right visa pathway.
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Get Access To All JobsINTRODUCTION
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
ROLE AND RESPONSIBILITIES
Ensure proper set up of meeting and Banquet facilities by communicating effectively through supervisors & house persons to associates and handling guest’s requests on the floor.
Essential Functions:
- Inspects each function room prior to the event to ensure that both the client's needs are fulfilled and the hotel standards are met.
- Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.
- Meets with banquet house person on a daily basis to insure that uniform codes and personal hygiene requirements are met in accordance with department standards.
- Reviews daily worksheet and assigns specific duties to each banquet House person.
- Review daily Synergy report.
- Inspects each function room prior to, and during breaks to insure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled.
- Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.
- In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.
- Ensures that all unused rooms are set to department’s standards.
- Executes Associate MOS reports on a monthly basis. Provides daily, weekly and monthly performance feedback to the Associates and reports to the Banquet Setup Manager.
BASIC QUALIFICATIONS
- High School Diploma required.
- 2+ years experience as Set Houseman in a high volume, upscale Hotel.
- Must have exceptional guest service skills.
- Ability to stand (long period), stoops, bend and lift items weighing up to 50 pounds repetitively during entire shift.
- Ability to work flexible schedule. (Including weekends and holidays)
- Ability to multi-task in a high paced environment and have a strong attention to detail.
- Remain calm and professional at all times.
- Be able to make quick decisions and possess good judgment.
- Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
INTRODUCTION
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
ROLE AND RESPONSIBILITIES
Ensure proper set up of meeting and Banquet facilities by communicating effectively through supervisors & house persons to associates and handling guest’s requests on the floor.
Essential Functions:
- Inspects each function room prior to the event to ensure that both the client's needs are fulfilled and the hotel standards are met.
- Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.
- Meets with banquet house person on a daily basis to insure that uniform codes and personal hygiene requirements are met in accordance with department standards.
- Reviews daily worksheet and assigns specific duties to each banquet House person.
- Review daily Synergy report.
- Inspects each function room prior to, and during breaks to insure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled.
- Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.
- In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.
- Ensures that all unused rooms are set to department’s standards.
- Executes Associate MOS reports on a monthly basis. Provides daily, weekly and monthly performance feedback to the Associates and reports to the Banquet Setup Manager.
BASIC QUALIFICATIONS
- High School Diploma required.
- 2+ years experience as Set Houseman in a high volume, upscale Hotel.
- Must have exceptional guest service skills.
- Ability to stand (long period), stoops, bend and lift items weighing up to 50 pounds repetitively during entire shift.
- Ability to work flexible schedule. (Including weekends and holidays)
- Ability to multi-task in a high paced environment and have a strong attention to detail.
- Remain calm and professional at all times.
- Be able to make quick decisions and possess good judgment.
- Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
See all 24+ Guest Service Supervisor at Omni Hotels jobs
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Get Access To All JobsTips for Finding Guest Service Supervisor Jobs at Omni Hotels Jobs
Translate Your Hospitality Credentials for U.S. Standards
If your supervisory experience comes from outside the U.S., reframe it around metrics American hotel operators recognize: guest satisfaction scores, shift staffing ratios, and front desk revenue upsell results. Omni properties evaluate candidates against luxury brand benchmarks, so your resume needs to speak that language.
Target Omni Properties in High-Demand Markets
Omni's portfolio spans convention-heavy cities and resort destinations where Guest Service Supervisor turnover runs higher year-round. Applying to properties with large conference footprints, like Dallas or Atlanta, improves your odds of landing a role with active hiring authorization.
Clarify OPT or TN Eligibility Before Your First Interview
If you're on F-1 OPT or pursuing a TN visa, confirm your eligibility window covers the expected start date before reaching the offer stage. Omni's HR teams move quickly once a candidate clears the interview, and showing up unprepared on status documentation delays everything.
Ask About Sponsorship Scope During the Offer Stage
Not every Omni property has the same HR infrastructure for immigration filings. When you receive an offer, ask directly whether the property works with an outside immigration counsel and whether H-1B sponsorship covers both the USCIS filing and any required DOL prevailing wage compliance steps.
Use Migrate Mate to Surface Omni Supervisor Openings That Sponsor
Visa-sponsoring Guest Service Supervisor roles at Omni don't always get flagged on general job boards. Use Migrate Mate to filter specifically for Omni Hotels openings that support your visa type, so you're only spending time on roles where sponsorship is already on the table.
Build Demonstrable Experience With Property Management Systems
Omni properties commonly use Opera or similar PMS platforms for front desk operations. Supervisors who can demonstrate system-level competency, not just familiarity, stand out in screening. Document specific workflows you've managed, since this directly supports the specialty occupation case for H-1B filings.
Guest Service Supervisor at Omni Hotels jobs are hiring across the US. Find yours.
Find Guest Service Supervisor at Omni Hotels JobsFrequently Asked Questions
Does Omni Hotels sponsor H-1B visas for Guest Service Supervisors?
Omni Hotels has sponsored H-1B visas for Guest Service Supervisor roles, though sponsorship decisions are made at the property level rather than company-wide. Your best path is to confirm sponsorship availability directly during the offer stage and verify that the specific property has worked with immigration counsel before. Not every location maintains the same infrastructure for H-1B filings.
How do I apply for Guest Service Supervisor jobs at Omni Hotels?
Applications go through Omni's careers portal, where you can filter by property and role type. For visa-sponsored openings specifically, Migrate Mate lets you browse Guest Service Supervisor listings at Omni Hotels filtered by the visa types the company supports, which saves time compared to screening postings one by one on general job boards.
Which visa types does Omni Hotels commonly use for Guest Service Supervisor roles?
Omni has sponsored H-1B visas and accepted F-1 OPT and CPT candidates for Guest Service Supervisor positions. TN visa eligibility may apply for Canadian and Mexican nationals in supervisory hospitality roles, depending on how the position is structured. The right visa pathway depends on your nationality, degree field, and where you are in your current immigration status.
What qualifications does Omni Hotels expect for a Guest Service Supervisor?
Omni typically looks for candidates with prior front desk or rooms division experience in a full-service or luxury hotel environment, along with demonstrated supervisory or team lead responsibility. Familiarity with property management systems like Opera is a practical advantage. A hospitality management or business-related degree strengthens your profile, particularly if your role needs to meet H-1B specialty occupation requirements.
How do I manage the timeline between a job offer and my visa filing at Omni Hotels?
Once you receive an offer, Omni's HR team initiates the sponsorship process, which includes a DOL-certified Labor Condition Application before USCIS can adjudicate an H-1B petition. Standard USCIS processing takes several months, though premium processing reduces that window significantly. If you're on OPT, confirm your remaining authorization period covers the expected start date and any processing buffer before signing the offer.
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