Bilingual Customer Service Representative Jobs at Oportun with Visa Sponsorship
Bilingual Customer Service Representative roles at Oportun sit at the intersection of financial services and community access, supporting Spanish-speaking customers across lending and credit products. Oportun has a track record of sponsoring work visas for this function, making it a realistic target for bilingual candidates navigating the U.S. job market.
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Get Access To All JobsAbout Oportun
Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.
Position Overview
Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.
Responsibilities
- Welcome members with a warm greeting and provide quality member service.
- Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
- Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
- Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
- Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
- Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
- Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
- Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
- Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
- Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
- Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
- Stand while assisting members; sitting is allowed during non-member-facing tasks.
- Occasionally unpack and store office or cleaning supplies.
- Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
- Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.
Required Qualifications
- Must be bilingual (English/Spanish).
- Must be outgoing, sales-focused, and enjoy speaking with people.
- Must love to help members, including prospective members through outreach and educational activities.
- Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
- Must have regular, reliable, and predictable attendance to support store operations.
- Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
- Ability to lift and/or move objects up to 25 pounds, as needed.
- Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
- Ability to organize and file paper documents.
AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE
- Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- 16 paid hours (VTO) to participate in volunteer activities each year
- Employee Assistance Fund (OEAF)
- 401(k) retirement savings
- Travel Assistance
- Paid Training
- Competitive pay, plus sales incentives $$$
- Growth opportunities
- Flexible schedules
- Opportunity to positively impact your community
The base hourly rate for this full-time position is $17.00 - $17.50.
Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.
Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.
We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/. We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).
About Oportun
Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.
Position Overview
Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.
Responsibilities
- Welcome members with a warm greeting and provide quality member service.
- Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
- Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
- Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
- Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
- Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
- Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
- Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
- Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
- Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
- Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
- Stand while assisting members; sitting is allowed during non-member-facing tasks.
- Occasionally unpack and store office or cleaning supplies.
- Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
- Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.
Required Qualifications
- Must be bilingual (English/Spanish).
- Must be outgoing, sales-focused, and enjoy speaking with people.
- Must love to help members, including prospective members through outreach and educational activities.
- Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
- Must have regular, reliable, and predictable attendance to support store operations.
- Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
- Ability to lift and/or move objects up to 25 pounds, as needed.
- Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
- Ability to organize and file paper documents.
AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE
- Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- 16 paid hours (VTO) to participate in volunteer activities each year
- Employee Assistance Fund (OEAF)
- 401(k) retirement savings
- Travel Assistance
- Paid Training
- Competitive pay, plus sales incentives $$$
- Growth opportunities
- Flexible schedules
- Opportunity to positively impact your community
The base hourly rate for this full-time position is $17.00 - $17.50.
Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.
Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.
We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/. We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).
See all 30+ Bilingual Customer Service Representative at Oportun jobs
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Get Access To All JobsTips for Finding Bilingual Customer Service Representative Jobs at Oportun Jobs
Certify Your Language Proficiency Formally
Oportun's bilingual roles require demonstrable Spanish fluency, not self-reported ability. Get a recognized language assessment or document formal bilingual work history before applying so your credentials hold up during USCIS petition review.
Target Oportun's Community-Focused Branch Locations
Oportun concentrates hiring in markets with large Spanish-speaking populations, including California and Texas. Applying to roles in those states improves your fit signal and aligns with the workforce patterns Oportun's DOL Labor Condition Applications reflect.
Understand How F-1 OPT Bridges to Long-Term Sponsorship
If you're on F-1 OPT, Oportun's willingness to sponsor H-1B gives you a realistic transition path. Start the H-1B cap-subject registration conversation with your recruiter before your OPT expiration window closes, since the April lottery deadline is fixed.
Confirm E-Verify Enrollment Before Accepting an Offer
As a federally regulated financial services employer, Oportun participates in E-Verify. Confirm this during the offer stage so your I-9 process moves without delays, especially if your work authorization document has a near-term expiration date.
Ask Specifically About EB-2 or EB-3 Green Card Timelines
Oportun sponsors permanent residency for this role type. During later-stage interviews, ask HR whether they initiate PERM labor certification for customer service positions and what the typical internal timeline looks like before they file.
Use Migrate Mate to Filter Oportun Openings by Visa Type
Bilingual Customer Service Representative openings at Oportun are spread across multiple locations and change frequently. Use Migrate Mate to filter Oportun's active roles by the visa types you need, so you're applying to positions where sponsorship is already confirmed.
Bilingual Customer Service Representative at Oportun jobs are hiring across the US. Find yours.
Find Bilingual Customer Service Representative at Oportun JobsFrequently Asked Questions
Does Oportun sponsor H-1B visas for Bilingual Customer Service Representatives?
Yes, Oportun sponsors H-1B visas for Bilingual Customer Service Representative roles. Because these positions require specific Spanish-language skills applied in a financial services context, they can qualify as specialty occupations under USCIS standards. Confirm sponsorship availability with the recruiter early, since H-1B cap-subject petitions must be filed in April for an October start date.
How do I apply for Bilingual Customer Service Representative jobs at Oportun?
You can apply directly through Oportun's careers page or find open roles filtered by visa sponsorship on Migrate Mate. When applying, highlight bilingual customer service experience in financial services or lending specifically, since Oportun's products center on personal loans and credit-building for underserved communities. Tailoring your resume to those keywords improves your chances of clearing initial screening.
Which visa types does Oportun commonly use for Bilingual Customer Service Representative roles?
Oportun sponsors H-1B, F-1 OPT, F-1 CPT, and employment-based Green Cards including EB-2 and EB-3 for this role type. F-1 OPT and CPT are practical entry points for recent graduates, while H-1B and PERM-based Green Card sponsorship support longer-term employment for candidates already in the workforce.
What qualifications does Oportun expect for Bilingual Customer Service Representative positions?
Oportun typically expects fluent Spanish and English communication, experience in a customer-facing financial services or call center environment, and comfort navigating loan servicing or credit-related conversations. Familiarity with compliance-driven workflows matters since Oportun operates under consumer financial protection regulations. A background in community banking or credit unions translates well to this role.
How do I approach the visa sponsorship conversation during Oportun's hiring process?
Raise your visa sponsorship needs after you've cleared the first interview round, once the hiring manager has established interest in your profile. Ask specifically whether the role is eligible for H-1B or Green Card sponsorship, what the internal approval process looks like, and whether the position is included in USCIS E-Verify enrollment. Getting clarity before the offer stage prevents last-minute complications.
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