Customer Service Jobs at Sephora with Visa Sponsorship
Sephora hires for Customer Service roles across retail stores, corporate offices, and distribution centers, with positions ranging from client-facing beauty advisors to workforce support specialists. The company has a track record of sponsoring work visas for qualified candidates in this function, making it a realistic target for international job seekers.
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Get Access To All JobsJob ID: 287312
Store Name/Number: SC-King Street (0912)
Address: 289 King Street Charleston, Charleston, SC 29401, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Stores - Leadership
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Ready to remove the compromise between passion and profession? As Store Manager, you’ll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience.
What You’ll Do:
- Lead Store Operations & Client Experience. Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.
- Inspire & Develop High-Performing Teams. Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.
- Recruit & Cultivate Top Talent. Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora’s values and consistently delivers the signature service clients love.
- Drive Performance Through Feedback. Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
- Champion Continuous Learning. Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential.
- Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
- Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
- Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.
What You’ll Bring:
- Store Manager Experience. Demonstrated success in high-volume, complex retail or hospitality environments, with a demonstrated ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.
- Visionary Leadership Skills & Business Acumen. Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results.
- Exceptional Communication & Interpersonal Skills. Adept at building trust, clarity, and enthusiasm not only within teams but also with senior leadership. Skilled at managing conflict, facilitating complex discussions, and ensuring alignment.
- Passion for Developing Others. Passion for empowering teams via mentorship, real-time coaching, feedback, and fostering a culture of learning and accountability.
- Client-Centric & Growth Oriented. Experience creating personalized, memorable experiences for lasting loyalty and satisfaction, and balancing operations with business growth.
Where and How:
- Location. This role requires on-site work at 289 King Street Charleston, Charleston, SC 29401, United States (US).
- Availability. This role requires availability including evenings, weekends, and holidays.
- Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients—with or without accommodation.
What You’ll Get:
The annual base salary range for this position is $82,100.00 - $100,550.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
- Caring Community. You’ll lead your store like a community – where everyone feels seen and supported – building confidence among your team and positively impacting clients.
- Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
- Meaningful Work. With a cultivated passion for beauty, your career is your stage. We’ll give you the environment and support your need to do more than sell products; you’ll contribute to the transformation of your team, customers, and community.
Rewards as Unique as You:
Some benefits have eligibility requirements and may depend on job classification and length of employment.
- Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
- Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
- Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
- Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path.
- Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
- Support. You don’t just lead a team that cares – you’re part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Join Us and Belong to Something Beautiful
Job ID: 287312
Store Name/Number: SC-King Street (0912)
Address: 289 King Street Charleston, Charleston, SC 29401, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Stores - Leadership
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Ready to remove the compromise between passion and profession? As Store Manager, you’ll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience.
What You’ll Do:
- Lead Store Operations & Client Experience. Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.
- Inspire & Develop High-Performing Teams. Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.
- Recruit & Cultivate Top Talent. Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora’s values and consistently delivers the signature service clients love.
- Drive Performance Through Feedback. Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
- Champion Continuous Learning. Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential.
- Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
- Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
- Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.
What You’ll Bring:
- Store Manager Experience. Demonstrated success in high-volume, complex retail or hospitality environments, with a demonstrated ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.
- Visionary Leadership Skills & Business Acumen. Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results.
- Exceptional Communication & Interpersonal Skills. Adept at building trust, clarity, and enthusiasm not only within teams but also with senior leadership. Skilled at managing conflict, facilitating complex discussions, and ensuring alignment.
- Passion for Developing Others. Passion for empowering teams via mentorship, real-time coaching, feedback, and fostering a culture of learning and accountability.
- Client-Centric & Growth Oriented. Experience creating personalized, memorable experiences for lasting loyalty and satisfaction, and balancing operations with business growth.
Where and How:
- Location. This role requires on-site work at 289 King Street Charleston, Charleston, SC 29401, United States (US).
- Availability. This role requires availability including evenings, weekends, and holidays.
- Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients—with or without accommodation.
What You’ll Get:
The annual base salary range for this position is $82,100.00 - $100,550.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
- Caring Community. You’ll lead your store like a community – where everyone feels seen and supported – building confidence among your team and positively impacting clients.
- Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
- Meaningful Work. With a cultivated passion for beauty, your career is your stage. We’ll give you the environment and support your need to do more than sell products; you’ll contribute to the transformation of your team, customers, and community.
Rewards as Unique as You:
Some benefits have eligibility requirements and may depend on job classification and length of employment.
- Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
- Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
- Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
- Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path.
- Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
- Support. You don’t just lead a team that cares – you’re part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Join Us and Belong to Something Beautiful
See all 58+ Customer Service at Sephora jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Sephora roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Sephora Jobs
Frame your experience around Sephora's service model
Sephora structures Customer Service around product expertise and client relationship-building, not just transactional support. Tailor your resume to highlight consultative selling, loyalty program knowledge, or omnichannel support experience that maps directly to how Sephora trains its service teams.
Target corporate Customer Service openings specifically
Sephora's corporate and distribution-center Customer Service roles carry stronger visa sponsorship potential than store-level positions. Filter your search by location and job level to surface roles where H-1B or employment-based Green Card sponsorship has historically been more common.
Confirm sponsorship intent before your final interview round
Retail employers sometimes leave sponsorship eligibility ambiguous until late in the hiring process. Ask your recruiter directly whether the specific role supports H-1B filing before you invest in final-round preparation, so you're not surprised after an offer is extended.
Understand how Sephora's LCA filing affects your start date
Your employer must file a certified Labor Condition Application with the DOL before USCIS can process your H-1B petition. At a large retailer like Sephora, this adds lead time to onboarding. Build at least 60 to 90 days into your expected start date after receiving an offer.
Use Migrate Mate to find open roles filtered by sponsorship
Searching broadly across job boards makes it hard to separate sponsoring from non-sponsoring employers in retail. Use Migrate Mate to browse Customer Service openings at Sephora that are filtered for visa sponsorship, so you're only spending time on roles where sponsorship is a realistic outcome.
Prepare for an EB-2 or EB-3 pathway if you receive a long-term offer
If Sephora extends a permanent role, employment-based Green Card sponsorship through EB-2 or EB-3 typically requires PERM labor certification through the DOL before USCIS adjudication. Get clarity from your HR contact on whether Sephora initiates PERM for Customer Service roles at your level.
Customer Service at Sephora jobs are hiring across the US. Find yours.
Find Customer Service at Sephora JobsFrequently Asked Questions
Does Sephora sponsor H-1B visas for Customer Service?
Yes, Sephora has sponsored H-1B visas for Customer Service roles, though sponsorship is more consistently available for corporate and specialized service positions than for entry-level store roles. When targeting these positions, confirm sponsorship eligibility with the recruiter early in the process. H-1B petitions require a certified LCA from the DOL before USCIS can approve the petition.
How do I apply for Customer Service jobs at Sephora?
You can apply directly through Sephora's careers portal or find sponsorship-eligible Customer Service openings through Migrate Mate, which filters roles by visa sponsorship status. When applying, tailor your materials to Sephora's client-experience model and clearly indicate your work authorization status so recruiters can flag sponsorship-eligible candidates early in the screening process.
Which visa types does Sephora commonly use for Customer Service roles?
Sephora has used H-1B visas for specialty-level Customer Service roles and employment-based immigrant visas, including EB-2 and EB-3 categories, for longer-term sponsorship. H-1B applies to positions requiring a bachelor's degree or equivalent in a relevant field. EB-2 and EB-3 require a PERM labor certification filing with the DOL before USCIS can adjudicate the immigrant petition.
What qualifications does Sephora expect for Customer Service roles?
Sephora generally expects a combination of client-facing retail experience, product knowledge, and communication skills. For corporate or technical Customer Service roles that support visa sponsorship, a bachelor's degree in business, communications, or a related field strengthens your application. Familiarity with Sephora's loyalty program, Beauty Insider, and omnichannel retail environments is a meaningful differentiator in the hiring process.
How do I manage my visa timeline when pursuing a Customer Service role at Sephora?
H-1B cap-subject petitions can only be filed once per year, with the lottery window typically opening in March for an October 1 start date. If you're on OPT, verify your remaining authorized work period before applying and ask Sephora's HR team how early they initiate sponsorship discussions. A 60-day gap between jobs while on H-1B status creates a grace period that affects your ability to remain in the U.S. while a new petition processes.
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