Sales Support Specialist Jobs at Ulta with Visa Sponsorship
Sales Support Specialist roles at Ulta sit at the intersection of retail operations and customer experience, handling everything from inventory coordination to store-level logistics. Ulta has a track record of sponsoring international talent for this function across multiple visa pathways, making it a viable target for work-authorized job seekers.
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Experience
a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Specialty Artist – MAC is responsible for maximizing sales in the MAC brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the MAC brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires professional caliber makeup artistry skills, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Job Functions)
Performance
- Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
- Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.
- Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
- Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.
- Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.
- Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
- Maintain and update an active clientele portfolio for MAC brand sales.
- Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the “Back to MAC” program.
- Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in-store events and promotions.
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance.
- Collaborate with managers and associates throughout the store to help grow the business.
Process
- Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
- Adhere to the Ulta Beauty and MAC brand dress code, including wearing brand assets as directed.
- Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards.
- Maintain outstanding store and MAC operational standards, including participation in MAC recycling program and maintaining cleanliness of the MAC brand area and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
- Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty and MAC brand provided technology and best practices.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
- High school diploma is preferred
- Cosmetology or demonstrator license where required by state law
Experience
- Cosmetics artistry experience preferred
Skills
- Demonstrates significant competency in sales, products, and service.
- Ability to build and maintain strong customer relationships
- Ability to work independently and as part of a team
- Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
- Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
- Work a flexible schedule to include days, evenings, weekends, and holidays
- Attend brand sponsored trainings
WORKING CONDITIONS
- Frequent mobility during shift
- Frequent standing, bending, reaching, pulling, pushing, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
COMPENSATION
The pay range for this position is $20.00 - $30.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Overview:
Experience
a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Specialty Artist – MAC is responsible for maximizing sales in the MAC brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the MAC brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires professional caliber makeup artistry skills, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Job Functions)
Performance
- Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
- Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.
- Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
- Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.
- Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.
- Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
- Maintain and update an active clientele portfolio for MAC brand sales.
- Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the “Back to MAC” program.
- Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in-store events and promotions.
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance.
- Collaborate with managers and associates throughout the store to help grow the business.
Process
- Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
- Adhere to the Ulta Beauty and MAC brand dress code, including wearing brand assets as directed.
- Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards.
- Maintain outstanding store and MAC operational standards, including participation in MAC recycling program and maintaining cleanliness of the MAC brand area and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
- Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty and MAC brand provided technology and best practices.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
- High school diploma is preferred
- Cosmetology or demonstrator license where required by state law
Experience
- Cosmetics artistry experience preferred
Skills
- Demonstrates significant competency in sales, products, and service.
- Ability to build and maintain strong customer relationships
- Ability to work independently and as part of a team
- Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
- Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
- Work a flexible schedule to include days, evenings, weekends, and holidays
- Attend brand sponsored trainings
WORKING CONDITIONS
- Frequent mobility during shift
- Frequent standing, bending, reaching, pulling, pushing, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
COMPENSATION
The pay range for this position is $20.00 - $30.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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Get Access To All JobsTips for Finding Sales Support Specialist Jobs at Ulta Jobs
Translate retail credentials into U.S. formats
Reframe your experience around metrics Ulta's hiring managers recognize, such as units sold, shrink reduction, or planogram compliance. A CV focused on Australian or international retail terminology won't land the same way as one aligned to U.S. store operations language.
Target Ulta stores near university markets
Ulta locations near large university towns often have hiring pipelines familiar with F-1 OPT candidates. Applying to those locations directly, rather than only through the corporate portal, can get your application in front of managers already accustomed to work authorization paperwork.
Clarify your authorization type before the phone screen
Retail hiring managers often confuse OPT, CPT, and TN eligibility. Proactively state your status and work authorization end date in your cover letter so the recruiter isn't guessing, which prevents your application from stalling before it reaches the sponsorship conversation.
Time your OPT application to align with Ulta hiring cycles
Ulta ramps up hiring ahead of the holiday season and in early spring. File your OPT application with USCIS at least 90 days before your intended start date so your Employment Authorization Document arrives in time to match those windows.
Ask specifically about EB-3 during offer negotiations
For long-term sponsorship, EB-3 is the most realistic Green Card pathway for Sales Support roles at Ulta. When you reach the offer stage, ask HR directly whether they've initiated PERM labor certification for this role category before, so you know what the process looks like at that location.
Use Migrate Mate to filter open roles by sponsorship type
Not every open Sales Support Specialist listing at Ulta will come with the same sponsorship options. Use Migrate Mate to filter Ulta's active postings by the visa types relevant to your situation, so you're applying to roles where sponsorship is already on the table.
Sales Support Specialist at Ulta jobs are hiring across the US. Find yours.
Find Sales Support Specialist at Ulta JobsFrequently Asked Questions
Does Ulta sponsor H-1B visas for Sales Support Specialists?
Ulta's sponsorship activity for Sales Support Specialists is concentrated in categories like F-1 OPT, TN, and employment-based Green Card pathways such as EB-2 and EB-3, rather than H-1B. H-1B sponsorship for retail operations roles is uncommon industry-wide because the specialty occupation standard is difficult to meet for this job category. If H-1B is your primary pathway, discuss this directly with Ulta's HR team during the offer stage.
Which visa types are commonly used for Sales Support Specialist roles at Ulta?
F-1 OPT and CPT are the most accessible entry points for international students, allowing you to work while Ulta evaluates long-term fit. TN status is an option for Canadian and Mexican nationals whose role qualifies under USMCA. For permanent sponsorship, Ulta has sponsored EB-2 and EB-3 Green Cards for this function, which typically involves the PERM labor certification process through the Department of Labor.
How do I apply for Sales Support Specialist jobs at Ulta?
You can apply through Ulta's careers portal or use Migrate Mate to browse open Sales Support Specialist positions at Ulta filtered by visa sponsorship type. Before applying, confirm your work authorization status is current and prepare to state it clearly in your application materials. Ulta's retail hiring moves quickly, so applying within the first few days of a posting going live improves your chances of reaching the phone screen stage.
What qualifications does Ulta expect for Sales Support Specialist candidates?
Ulta typically looks for candidates with experience in retail operations, inventory management, or store logistics. Familiarity with planogram execution, stock replenishment processes, and point-of-sale systems is relevant. For international candidates, a bachelor's degree in business, supply chain, or a related field strengthens both your application and any future employment-based sponsorship case, since it supports eligibility under EB-2 and EB-3 categories.
How do I plan my timeline if I want Ulta to sponsor my Green Card as a Sales Support Specialist?
EB-3 Green Card sponsorship through PERM is a multi-year process. After you're hired, your employer files a PERM application with the Department of Labor, which can take 12 to 18 months on its own before USCIS even receives the petition. Start the conversation with HR early in your tenure, maintain continuous work authorization throughout, and factor in your priority date under the EB-3 category, which affects your actual Green Card timeline depending on your country of birth.
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