Customer Service Jobs at University of Florida with Visa Sponsorship
Customer Service roles at University of Florida span student-facing support, administrative services, and departmental operations across one of the country's largest public universities. UF has an established infrastructure for international hiring and actively supports visa sponsorship for qualified candidates in this function.
See All Customer Service at University of Florida JobsOverview
Showing 5 of 12+ Customer Service Jobs at University of Florida jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 12+ Customer Service Jobs at University of Florida
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs at University of Florida.
Get Access To All JobsJOB NO:
539551
WORK TYPE:
Staff Full-Time
LOCATION:
Main Campus (Gainesville, FL)
CATEGORIES:
Academic Advising/Support, Executive/Director/Management, Office/Administrative/Fiscal Support
DEPARTMENT:
17011200 - BA-MS MARKETING PROGRAM
CLASSIFICATION TITLE:
Program Director, Student Affairs
CLASSIFICATION MINIMUM REQUIREMENTS
Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.
JOB DESCRIPTION:
The Marketing Department in the Warrington College of Business (WCB) at the University of Florida is seeking to hire a Program Director, Student Affairs for the Master of Science in Marketing (MSMAR) program. The Program Director, Student Affairs for the Master of Science in Marketing (MSMAR) program reports to the Faculty Director. His/her primary job duties include coordinating the admissions process, recruiting, student advising, student engagement, and career readiness. The incumbent has a thorough understanding of the institutional policies and procedures governing a substantial number of offices on campus.
ADMISSIONS:
- Coordinates with admissions personnel who manage application completion
- Makes admissions decisions, sends admission decision letters, and updates SalesForce and UF admission portal
- Requests I-20 for international applicants
- Recommends students for scholarships
- Interviews applicants in person and via Zoom
RECRUITMENT
- Advises prospective students regarding program options, admission requirements, and deadlines via information sessions
- Collaborates with the faculty director to develop annual enrollment goals and recruitment strategy
- Maintains all program websites including admissions and academic requirements
- Establishes and maintains strategic relationships with staff, faculty, advisors, and student organizations throughout UF campus to promote the programs to specific majors.
- Presents to advisors, classes, on-campus student clubs, organizations, and honor societies
- Attends campus events to promote programs
- Other duties may include recruiting and program promotion at UF or other state schools, researching projects related to marketing and graduate business programs, alumni relations, student events, and other special projects
- Coordinates with marketing and recruitment personnel on marketing campaigns
- Updates email campaigns for recruitment and admission in SalesForce
STUDENT ADVISING
- The MSMAR program is fast-paced, and there is significant interaction with students, as well as constant student tracking
- Sends new student information, including registration and orientation details
- Meets with all students to develop academic timelines and advise them on program requirements, policies, and deadlines
- Plans and coordinates orientation for MSMAR students with the Faculty Director. This entails organizing the venue, agenda, and speakers
- Prepares orientation academic content (including videos) for on-campus and online students
- Maintains students’ academic files, including change of degree forms and graduate credit transfers forms in GIMS (Graduate Management Information System)
- Advises all students (on-campus and online) on program requirements, policies, and deadlines
- Registers students appropriately for courses
- Communicates with undergraduate advisors regarding combination degree student progress
- Processes all forms pertaining to combination and dual degree students
- Conducts degree audits for graduating students
- Handles curricular practical training (CPT) and optional practical training (OPT) paperwork for international students who pursue off-campus internships or temporary employment
- Prepares and monitors petitions to the graduate school as needed
- Coordinates course schedules with Graduate enrollment personnel
- Manages program e-Learning/Canvas sites and announcements
STUDENT ENGAGEMENT AND CAREER READINESS
- Prepare and deliver a set of events explaining career opportunities available in marketing and how the MSMAR program curriculum enhances career opportunities for both current and future students
- Collaborate with the Faculty Director to put on tailored events and workshops for current and prospective MSMAR students
- Collaborate with the Faculty Director to create and develop appropriate experiential learning activities, which may include experiential learning courses and/or business visits. This may include coordinating the logistics to facilitate these activities
- Actively supports/provides guidance to the MSMAR student ambassadors
- Supervises recruitment, application process, and new and continued member training
- Works with ambassadors to identify opportunities for professional development and peer engagement
- Liaison between student ambassadors and advising team, program directors
- Coordinates and/or assists with special events, such as student socials, speaker events, networking events, etc
- Collaborates with the MIB and MSM advising team in the creation and coordination of events, workshops, and programs that support the advising process as needed
- Manages fiscal accounts associated with the MSMAR program.
- Coordinates closely with the Business Career Services and Corporate Relations Office to aid in placement opportunities.
- Maintains relationships with firms that hire MSMAR students for internships and full-time placement.
- Supervises the GEB6941 Internship course for MSMAR students.
- Maintains relationships with program alumni for the purposes of mentoring current students
- Obtains feedback from firms that hire from the program about the performance of students during internships and full-time employment
- Creates and administers exit interview surveys with graduating students and recent graduates
- Provides information from these surveys to the Faculty Director about the effectiveness of the current curriculum in providing students with relevant skills to be successful in their careers
NORMAL WORK SCHEDULE
- Monday through Friday, 08:00 a.m. to 05:00 p.m.
- Occasional weekend or evening duties required for recruitment events, orientation, and extracurricular student activities (2-3 per semester)
- Travel will be required for participation in the MSMAR Experiential Learning course trip
EXPECTED SALARY:
$70,000 - $80,000 annually, commensurate with experience.
REQUIRED QUALIFICATIONS:
Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.
PREFERRED QUALIFICATIONS:
Experience
- Experience in higher education student advising
SKILLS
- Outstanding written and oral communication skills
- Excellent critical thinking skills
- Strong organizational skills
- Strong interpersonal skills
- Strong intercultural skills
ABILITIES
- Ability to solve problems independently
- Ability to multi-task
- Ability to balance several projects at one time
OTHER QUALIFICATIONS
- Attention to detail
- Strong work ethic
- Proactive
SPECIAL INSTRUCTIONS TO APPLICANTS:
In order to be considered, you must upload your cover letter, resume, and 3 recommendation letters.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
HEALTH ASSESSMENT REQUIRED: No
ADVERTISED:
17 Apr 2026 Eastern Daylight Time
APPLICATIONS CLOSE:
30 Apr 2026 Eastern Daylight Time
JOB NO:
539551
WORK TYPE:
Staff Full-Time
LOCATION:
Main Campus (Gainesville, FL)
CATEGORIES:
Academic Advising/Support, Executive/Director/Management, Office/Administrative/Fiscal Support
DEPARTMENT:
17011200 - BA-MS MARKETING PROGRAM
CLASSIFICATION TITLE:
Program Director, Student Affairs
CLASSIFICATION MINIMUM REQUIREMENTS
Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.
JOB DESCRIPTION:
The Marketing Department in the Warrington College of Business (WCB) at the University of Florida is seeking to hire a Program Director, Student Affairs for the Master of Science in Marketing (MSMAR) program. The Program Director, Student Affairs for the Master of Science in Marketing (MSMAR) program reports to the Faculty Director. His/her primary job duties include coordinating the admissions process, recruiting, student advising, student engagement, and career readiness. The incumbent has a thorough understanding of the institutional policies and procedures governing a substantial number of offices on campus.
ADMISSIONS:
- Coordinates with admissions personnel who manage application completion
- Makes admissions decisions, sends admission decision letters, and updates SalesForce and UF admission portal
- Requests I-20 for international applicants
- Recommends students for scholarships
- Interviews applicants in person and via Zoom
RECRUITMENT
- Advises prospective students regarding program options, admission requirements, and deadlines via information sessions
- Collaborates with the faculty director to develop annual enrollment goals and recruitment strategy
- Maintains all program websites including admissions and academic requirements
- Establishes and maintains strategic relationships with staff, faculty, advisors, and student organizations throughout UF campus to promote the programs to specific majors.
- Presents to advisors, classes, on-campus student clubs, organizations, and honor societies
- Attends campus events to promote programs
- Other duties may include recruiting and program promotion at UF or other state schools, researching projects related to marketing and graduate business programs, alumni relations, student events, and other special projects
- Coordinates with marketing and recruitment personnel on marketing campaigns
- Updates email campaigns for recruitment and admission in SalesForce
STUDENT ADVISING
- The MSMAR program is fast-paced, and there is significant interaction with students, as well as constant student tracking
- Sends new student information, including registration and orientation details
- Meets with all students to develop academic timelines and advise them on program requirements, policies, and deadlines
- Plans and coordinates orientation for MSMAR students with the Faculty Director. This entails organizing the venue, agenda, and speakers
- Prepares orientation academic content (including videos) for on-campus and online students
- Maintains students’ academic files, including change of degree forms and graduate credit transfers forms in GIMS (Graduate Management Information System)
- Advises all students (on-campus and online) on program requirements, policies, and deadlines
- Registers students appropriately for courses
- Communicates with undergraduate advisors regarding combination degree student progress
- Processes all forms pertaining to combination and dual degree students
- Conducts degree audits for graduating students
- Handles curricular practical training (CPT) and optional practical training (OPT) paperwork for international students who pursue off-campus internships or temporary employment
- Prepares and monitors petitions to the graduate school as needed
- Coordinates course schedules with Graduate enrollment personnel
- Manages program e-Learning/Canvas sites and announcements
STUDENT ENGAGEMENT AND CAREER READINESS
- Prepare and deliver a set of events explaining career opportunities available in marketing and how the MSMAR program curriculum enhances career opportunities for both current and future students
- Collaborate with the Faculty Director to put on tailored events and workshops for current and prospective MSMAR students
- Collaborate with the Faculty Director to create and develop appropriate experiential learning activities, which may include experiential learning courses and/or business visits. This may include coordinating the logistics to facilitate these activities
- Actively supports/provides guidance to the MSMAR student ambassadors
- Supervises recruitment, application process, and new and continued member training
- Works with ambassadors to identify opportunities for professional development and peer engagement
- Liaison between student ambassadors and advising team, program directors
- Coordinates and/or assists with special events, such as student socials, speaker events, networking events, etc
- Collaborates with the MIB and MSM advising team in the creation and coordination of events, workshops, and programs that support the advising process as needed
- Manages fiscal accounts associated with the MSMAR program.
- Coordinates closely with the Business Career Services and Corporate Relations Office to aid in placement opportunities.
- Maintains relationships with firms that hire MSMAR students for internships and full-time placement.
- Supervises the GEB6941 Internship course for MSMAR students.
- Maintains relationships with program alumni for the purposes of mentoring current students
- Obtains feedback from firms that hire from the program about the performance of students during internships and full-time employment
- Creates and administers exit interview surveys with graduating students and recent graduates
- Provides information from these surveys to the Faculty Director about the effectiveness of the current curriculum in providing students with relevant skills to be successful in their careers
NORMAL WORK SCHEDULE
- Monday through Friday, 08:00 a.m. to 05:00 p.m.
- Occasional weekend or evening duties required for recruitment events, orientation, and extracurricular student activities (2-3 per semester)
- Travel will be required for participation in the MSMAR Experiential Learning course trip
EXPECTED SALARY:
$70,000 - $80,000 annually, commensurate with experience.
REQUIRED QUALIFICATIONS:
Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.
PREFERRED QUALIFICATIONS:
Experience
- Experience in higher education student advising
SKILLS
- Outstanding written and oral communication skills
- Excellent critical thinking skills
- Strong organizational skills
- Strong interpersonal skills
- Strong intercultural skills
ABILITIES
- Ability to solve problems independently
- Ability to multi-task
- Ability to balance several projects at one time
OTHER QUALIFICATIONS
- Attention to detail
- Strong work ethic
- Proactive
SPECIAL INSTRUCTIONS TO APPLICANTS:
In order to be considered, you must upload your cover letter, resume, and 3 recommendation letters.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
HEALTH ASSESSMENT REQUIRED: No
ADVERTISED:
17 Apr 2026 Eastern Daylight Time
APPLICATIONS CLOSE:
30 Apr 2026 Eastern Daylight Time
See all 12+ Customer Service at University of Florida jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at University of Florida roles.
Get Access To All JobsTips for Finding Customer Service Jobs at University of Florida Jobs
Tailor credentials to U.S. academic support standards
Customer Service roles at a large public university often require familiarity with student information systems and FERPA compliance. Frame any prior experience in education, healthcare, or government service to show you understand regulated, student-facing environments.
Target departments with recurring international hiring
UF's enrollment services, housing, financial aid, and IT help desk units post Customer Service openings most frequently. Focusing your applications on these operational departments puts you in front of hiring managers accustomed to processing international candidates.
Ask HR explicitly about E-3 and TN eligibility
University HR offices sometimes default to H-1B conversations, but if you're Australian or Canadian, the E-3 or TN can move faster and skip the lottery entirely. Raise this early in the offer stage so UF's international staffing team can route your petition correctly.
Confirm employment eligibility through E-Verify enrollment
UF participates in E-Verify as a federal contractor, so your work authorization must clear that system before your start date. If you're transitioning from F-1 OPT or CPT, verify your EAD is current and that your SEVIS record reflects your correct employer and role.
Negotiate your start date around USCIS processing windows
H-1B cap-subject petitions can only start October 1, and J-1 placements require DS-2019 lead time of several weeks. Build this into your offer negotiation so UF's sponsored filing timeline doesn't force you into an unpaid gap or unauthorized period.
Use Migrate Mate to find open roles at visa-friendly universities
University employers vary widely in how actively they sponsor for Customer Service functions. Search Migrate Mate to filter specifically for education-sector employers with a documented sponsorship track record, so you're applying where your visa type is already understood.
Customer Service at University of Florida jobs are hiring across the US. Find yours.
Find Customer Service at University of Florida JobsFrequently Asked Questions
Does University of Florida sponsor H-1B visas for Customer Service?
Yes, University of Florida sponsors H-1B visas for Customer Service positions where the role qualifies as a specialty occupation. Because UF is a higher education institution, it is cap-exempt, meaning petitions can be filed at any time of year and are not subject to the annual lottery. This makes the H-1B a realistic path without waiting for an October 1 start date.
How do I apply for Customer Service jobs at University of Florida?
Open positions are listed through UF's official careers portal. When applying, tailor your resume to reflect student services experience, CRM or ticketing system familiarity, and any background in regulated environments like healthcare or higher education. If you need visa sponsorship, note this during the screening stage so UF's HR team can involve their international hiring staff from the outset rather than late in the process.
Which visa types does University of Florida commonly use for Customer Service roles?
UF sponsors multiple visa categories depending on your citizenship and role specifics. H-1B is common for roles that meet specialty occupation criteria. E-3 is available to Australian citizens, and TN applies to Canadian and Mexican nationals in qualifying occupational categories. J-1 is used for exchange-based placements, and F-1 OPT or CPT can cover students already enrolled at or recently graduated from U.S. institutions. Migrate Mate can help you identify which roles at UF align with your specific visa type.
What qualifications does University of Florida expect for Customer Service positions?
Requirements vary by department, but most Customer Service roles at UF expect a bachelor's degree or equivalent experience, strong written and verbal communication, and comfort with enterprise software systems. Roles in enrollment services or student affairs often prefer candidates with direct experience supporting students or working in an academic environment. FERPA awareness and bilingual ability are advantages for roles serving diverse student populations.
How do I manage the timing between my visa filing and my UF start date?
Because UF is cap-exempt for H-1B purposes, timing is more flexible than at a private employer, but lead time still matters. USCIS standard processing can take several months, and premium processing is available to reduce this to 15 business days. J-1 placements require a DS-2019 issued by a sponsor organization weeks in advance. Align your offer acceptance with your expected petition filing date to avoid gaps in authorized employment.
See which Customer Service at University of Florida employers are hiring and sponsoring visas right now.
Search Customer Service at University of Florida Jobs