Senior Level Customer Account Specialist Jobs
Senior level customer account specialist jobs place experienced professionals in charge of strategic account portfolios, client retention outcomes, and the cross-functional teams that deliver on them. Openings cover 55% remote and hybrid arrangements across Technology & Software, Biotechnology & Pharmaceuticals, and Consulting & Professional Services, with employers like Revolution Medicines, Immunome, and Alliant Insurance Services hiring at this level now.
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Showing 5 of 751+ Senior Level Customer Account Specialist jobs
Job Title: Account Executive, Retail (Boston)
City: Boston
State/Province: Massachusetts
Posting Start Date: 11/13/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Role:
Manage and grow a strategic accounts. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Wipro's long term through a trusted advisor relationship.
DO:
- At least 15+ years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.
- Strong knowledge of global delivery model (GDM) and methodologies. Should be familiar with cross selling various service lines for customers.
- Ability to present and interact at all levels, and have consultative sales capability.
- Ability to work and collaborate across other teams in various service lines and anchor together for the account.
- Exposure to delivery, sales or pre-sales roles will be required.
- Should have managed a multi-million USD account, across various geos.
- Strong Account Management - building and managing client relationships at all levels.
- Carry targets on revenue, bookings and OM.
- Get involved in resolving any people management issue within Wipro teams.
- Generating leads by interacting with the customers in various lines of business to expand our footprint.
- Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs).
- Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.
- Work closely with senior customer team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth.
The expected compensation for this role ranges from $200,000.00 to $280,000.00.
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Job Title: Account Executive, Retail (Boston)
City: Boston
State/Province: Massachusetts
Posting Start Date: 11/13/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Role:
Manage and grow a strategic accounts. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Wipro's long term through a trusted advisor relationship.
DO:
- At least 15+ years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.
- Strong knowledge of global delivery model (GDM) and methodologies. Should be familiar with cross selling various service lines for customers.
- Ability to present and interact at all levels, and have consultative sales capability.
- Ability to work and collaborate across other teams in various service lines and anchor together for the account.
- Exposure to delivery, sales or pre-sales roles will be required.
- Should have managed a multi-million USD account, across various geos.
- Strong Account Management - building and managing client relationships at all levels.
- Carry targets on revenue, bookings and OM.
- Get involved in resolving any people management issue within Wipro teams.
- Generating leads by interacting with the customers in various lines of business to expand our footprint.
- Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs).
- Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.
- Work closely with senior customer team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth.
The expected compensation for this role ranges from $200,000.00 to $280,000.00.
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Find JobsSenior Level Customer Account Specialist Job Market
Who's Hiring
- Revolution Medicines46
- Immunome31
- Alliant Insurance Services30
- Fortinet19
- Stripe17
Top Industries Hiring
- Technology & Software328
- Biotechnology & Pharmaceuticals93
- Consulting & Professional Services73
- Insurance62
- Banking & Financial Services34
Senior Level Customer Account Specialist Jobs: Frequently Asked Questions
How do I get a senior level customer account specialist job?
Employers hiring at this level look for candidates who have owned complex account relationships end to end, not just supported them. Demonstrating that you have driven renewals, expanded revenue within existing accounts, and resolved escalations independently is what separates senior candidates from mid-level ones. Experience mentoring junior specialists and contributing to process improvements gives an additional edge.
Which companies hire senior level customer account specialists?
Companies hiring senior level customer account specialists right now include Revolution Medicines, Immunome, and Alliant Insurance Services, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from enterprise technology firms, financial services organizations, and large B2B service companies that manage high-value, long-term client relationships requiring experienced oversight.
Are there remote senior level customer account specialist jobs?
Yes, though availability varies by industry and account type. About 55% of senior level customer account specialist openings are remote or hybrid as of November 2026, reflecting strong demand for experienced specialists who can manage strategic client relationships without requiring on-site presence full time.
What makes a customer account specialist role senior level?
Senior level roles are defined by scope and ownership. Rather than executing tasks assigned by others, senior specialists own the full client lifecycle for a portfolio of accounts, set retention and growth strategies, and are accountable for measurable outcomes. They are also expected to mentor junior team members, contribute to process design, and serve as the primary escalation point for complex client issues.
Which industries hire the most senior level customer account specialists?
Senior Level customer account specialist roles concentrate in Technology & Software, Biotechnology & Pharmaceuticals, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because their client relationships are high value, technically complex, or long term, requiring specialists with the experience to manage them independently and strategically.