Entry Level Customer Insights Manager Jobs
New grad customer insights manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a portfolio of consumer research projects can matter more than a long resume. Most openings are on-site roles across Food & Beverage, Consulting & Professional Services, and Insurance, with employers like ZS, DaVita, and MrBeast hiring at this level now.
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Showing 5 of 9+ Entry Level Customer Insights Manager jobs
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
Job Description
Market and Competitive Insights Consultant
Strategic Intelligence Team
Full-Time
Boston, MA
The Opportunity
As a Market and Competitive Insights Consultant, you will develop enterprise-level perspectives on the competitive environment and translate complex market and product dynamics into clear, decision-ready narratives. You will synthesize insights across sources, and help leaders assess competitive positioning, emerging risks, and opportunities.
This role partners closely with Product, Distribution, and Corporate Strategy to deliver perspectives that are actionable and impactful. We are looking for a strong problem-solver who brings structured thinking, synthesis, and executive storytelling, and who either brings deep expertise in insurance and financial services markets or is eager to build it.
The Team
Strategic Intelligence sits within Corporate Strategy and the CFO organization, helping the enterprise make informed decisions through timely, high-quality external insights.
The team identifies and interprets emerging industry, market, and competitive trends, translating them into enterprise perspectives that shape strategy.
Strategic Intelligence’s pillars—Competitive, Market, and Consumer Insights—work together to build a holistic view of the external environment and business implications. This role will integrate closely with Market Insights functional leadership.
The Impact
Enterprise Perspective & Narrative Development
- Develop a cohesive view of the competitive landscape and its strategic implications
- Tailor narratives to the decisions senior stakeholders make
- Create actionable outputs that inform and influence decisions
- Produce recurring market and competitive insights for senior leadership
Insight Generation & Strategic Interpretation
- Identify patterns and trends across competitor activity, market developments, and industry shifts
- Broaden leadership understanding of opportunities, risks, and strategic choices
- Lead forward-looking analyses to anticipate changes in the competitive environment
Stakeholder Engagement & Influence
- Work with experts to make technical concepts accessible to a business audience
- Contribute to leadership discussions with clear, well-supported perspectives
- Communicate findings in a way that builds trust and advances discussion
- Build strong relationships across Product, Distribution, and Corporate Strategy
Data, Analytical & AI Foundation
- Leverage industry data sources such as LIMRA, AM Best, S&P, and internal datasets
- Ensure analytical rigor supports all narratives and recommendations
- Collaborate with partners to maintain access to key data and insights
- Apply AI tools to scale market and competitor tracking
Strategic Partnership Enablement
- Build and maintain competitive profiles of key accounts and strategic partners
- Identify areas of strategic alignment or opportunity for prospective partnerships
- Prepare briefing content and coordinate interactions with external parties
Minimum Qualifications
- Bachelor’s degree
- 2+ years of relevant experience, including internships, in corporate or business strategy, insights, market research, equity research, consulting, or similar fields; or 1+ years of relevant experience with a graduate degree
Ideal Qualifications
- 4+ years of relevant experience; background in insurance, financial services, or advising financial services clients is a plus
- Graduate degree or professional designation relevant to the role
- Proven ability to turn complex, ambiguous analysis into a clear point of view and a narrative that lands with senior executives
- Demonstrated ability to introduce additional perspectives and help shape discussions constructively
- Working knowledge of life insurance, annuity, or retirement products; willingness to build depth quickly
- Familiarity with industry data sources (e.g., LIMRA, AM Best, S&P) and reporting practices
- Hands-on experience using AI tools for market and competitive research
- Strong analytical skills combined with sound business judgment: ability to synthesize disparate inputs into coherent perspectives and identify implications for strategy
- Strong ownership mentality with the ability to operate independently, run recurring processes reliably, and to drive high-impact workstreams
- Collaborative mindset with the ability to build strong working relationships across teams
What You Can Expect at MassMutual
- MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
#LI-FT1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $110,400-$144,900
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below.
Paid Time Off
- In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
Health & Well-Being
In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.
Financial Well-Being
In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.
Taking Care
MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.
Giving Back
MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.
Commuter Benefits
MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
Job Description
Market and Competitive Insights Consultant
Strategic Intelligence Team
Full-Time
Boston, MA
The Opportunity
As a Market and Competitive Insights Consultant, you will develop enterprise-level perspectives on the competitive environment and translate complex market and product dynamics into clear, decision-ready narratives. You will synthesize insights across sources, and help leaders assess competitive positioning, emerging risks, and opportunities.
This role partners closely with Product, Distribution, and Corporate Strategy to deliver perspectives that are actionable and impactful. We are looking for a strong problem-solver who brings structured thinking, synthesis, and executive storytelling, and who either brings deep expertise in insurance and financial services markets or is eager to build it.
The Team
Strategic Intelligence sits within Corporate Strategy and the CFO organization, helping the enterprise make informed decisions through timely, high-quality external insights.
The team identifies and interprets emerging industry, market, and competitive trends, translating them into enterprise perspectives that shape strategy.
Strategic Intelligence’s pillars—Competitive, Market, and Consumer Insights—work together to build a holistic view of the external environment and business implications. This role will integrate closely with Market Insights functional leadership.
The Impact
Enterprise Perspective & Narrative Development
- Develop a cohesive view of the competitive landscape and its strategic implications
- Tailor narratives to the decisions senior stakeholders make
- Create actionable outputs that inform and influence decisions
- Produce recurring market and competitive insights for senior leadership
Insight Generation & Strategic Interpretation
- Identify patterns and trends across competitor activity, market developments, and industry shifts
- Broaden leadership understanding of opportunities, risks, and strategic choices
- Lead forward-looking analyses to anticipate changes in the competitive environment
Stakeholder Engagement & Influence
- Work with experts to make technical concepts accessible to a business audience
- Contribute to leadership discussions with clear, well-supported perspectives
- Communicate findings in a way that builds trust and advances discussion
- Build strong relationships across Product, Distribution, and Corporate Strategy
Data, Analytical & AI Foundation
- Leverage industry data sources such as LIMRA, AM Best, S&P, and internal datasets
- Ensure analytical rigor supports all narratives and recommendations
- Collaborate with partners to maintain access to key data and insights
- Apply AI tools to scale market and competitor tracking
Strategic Partnership Enablement
- Build and maintain competitive profiles of key accounts and strategic partners
- Identify areas of strategic alignment or opportunity for prospective partnerships
- Prepare briefing content and coordinate interactions with external parties
Minimum Qualifications
- Bachelor’s degree
- 2+ years of relevant experience, including internships, in corporate or business strategy, insights, market research, equity research, consulting, or similar fields; or 1+ years of relevant experience with a graduate degree
Ideal Qualifications
- 4+ years of relevant experience; background in insurance, financial services, or advising financial services clients is a plus
- Graduate degree or professional designation relevant to the role
- Proven ability to turn complex, ambiguous analysis into a clear point of view and a narrative that lands with senior executives
- Demonstrated ability to introduce additional perspectives and help shape discussions constructively
- Working knowledge of life insurance, annuity, or retirement products; willingness to build depth quickly
- Familiarity with industry data sources (e.g., LIMRA, AM Best, S&P) and reporting practices
- Hands-on experience using AI tools for market and competitive research
- Strong analytical skills combined with sound business judgment: ability to synthesize disparate inputs into coherent perspectives and identify implications for strategy
- Strong ownership mentality with the ability to operate independently, run recurring processes reliably, and to drive high-impact workstreams
- Collaborative mindset with the ability to build strong working relationships across teams
What You Can Expect at MassMutual
- MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
#LI-FT1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $110,400-$144,900
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below.
Paid Time Off
- In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
Health & Well-Being
In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.
Financial Well-Being
In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.
Taking Care
MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.
Giving Back
MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.
Commuter Benefits
MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.
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Who's Hiring
Top Industries Hiring
- Food & Beverage
- Consulting & Professional Services
- Insurance
- Medical Devices
- Media & Entertainment
Entry Level Customer Insights Manager Jobs: Frequently Asked Questions
How do I get an entry level customer insights manager job?
Start by building hands-on experience through internships, university research projects, or freelance survey work that shows you can collect, clean, and interpret consumer data. Employers at this level look for familiarity with tools like Excel, Google Analytics, or Qualtrics, a clear grasp of research methodologies, and the ability to translate findings into plain-language recommendations. A concise portfolio of two or three real projects gives you a concrete edge over candidates with similar credentials.
Which companies hire entry level customer insights managers?
Companies hiring entry level customer insights managers right now include ZS, DaVita, and MrBeast, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from consumer goods brands, market research agencies, and tech companies that run ongoing product or customer experience studies.
Are there remote entry level customer insights manager jobs?
Yes, though on-site and hybrid roles remain common at this level. About 71% of entry level customer insights manager openings are remote or hybrid as of November 2026, with fully remote positions more likely at research agencies and technology companies than in retail or consumer packaged goods.
Are these new grad customer insights manager jobs?
Yes, these listings include new grad, recent graduate, and junior roles that explicitly welcome candidates with little or no professional experience. A new grad-friendly posting typically accepts zero to two years of experience, counts internships or academic research toward that requirement, and treats a strong portfolio as a substitute for a long work history. Look for language like "entry level," "associate," or "junior" in the title.
Which industries hire the most entry level customer insights managers?
Entry Level customer insights manager roles concentrate in Food & Beverage, Consulting & Professional Services, and Insurance, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run continuous consumer research cycles and need junior analysts to help gather, process, and present customer data to inform product and marketing decisions.