Mid Level Customer Service Clerk Jobs
Mid level customer service clerk jobs go to professionals ready to own service workflows end to end, resolve escalated issues independently, and guide junior staff without constant supervision. Openings run across Manufacturing, Education, and Automotive, with employers like Jobot, PVH, and Koppers hiring at this level now.
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Description
Basic Purpose
Candidate will provide administrative and clerical support to the Human Resources and Safety departments to ensure efficient operation of HR and Safety functions. This role may assist with maintaining employee records, processing HR documentation, supporting recruitment and onboarding activities, and responding to employee inquiries. The HR Clerk helps ensure compliance with company policies and applicable laws while promoting accurate recordkeeping and smooth day-to-day HR and safety operations.
Basic Position Duties
- Help coordinate employee events, meetings, and monthly HR initiatives.
- Perform general administrative tasks such as filing, scanning, copying, and handling correspondence.
- Prepare HR and safety related reports, spreadsheets, and documentation as needed.
- Assist with invoicing, ordering, and stocking first aide supplies, PPE, coffee, benefit items, etc.
- Assist with temporary placement and onboarding within the Components Business Unit.
- Process new hire onboarding, including HR paperwork, orientation scheduling, and safety training documentation.
- Assist in enforcing company policies, procedures, and safety rules.
- Maintain locker distribution for full-time and temporary associates.
- Assist in development / distribution of HR and safety communications.
- Perform other duties as assigned.
Requirements
Position Requirements
- Education: Minimum HS or GED, Secondary Education preferred
- Experience: 5-7 years clerical experience
- Skills: Intermediate skills in Word, Excel, Chart Creation, PowerPoint, and Data Entry
Description
Basic Purpose
Candidate will provide administrative and clerical support to the Human Resources and Safety departments to ensure efficient operation of HR and Safety functions. This role may assist with maintaining employee records, processing HR documentation, supporting recruitment and onboarding activities, and responding to employee inquiries. The HR Clerk helps ensure compliance with company policies and applicable laws while promoting accurate recordkeeping and smooth day-to-day HR and safety operations.
Basic Position Duties
- Help coordinate employee events, meetings, and monthly HR initiatives.
- Perform general administrative tasks such as filing, scanning, copying, and handling correspondence.
- Prepare HR and safety related reports, spreadsheets, and documentation as needed.
- Assist with invoicing, ordering, and stocking first aide supplies, PPE, coffee, benefit items, etc.
- Assist with temporary placement and onboarding within the Components Business Unit.
- Process new hire onboarding, including HR paperwork, orientation scheduling, and safety training documentation.
- Assist in enforcing company policies, procedures, and safety rules.
- Maintain locker distribution for full-time and temporary associates.
- Assist in development / distribution of HR and safety communications.
- Perform other duties as assigned.
Requirements
Position Requirements
- Education: Minimum HS or GED, Secondary Education preferred
- Experience: 5-7 years clerical experience
- Skills: Intermediate skills in Word, Excel, Chart Creation, PowerPoint, and Data Entry
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Who's Hiring
Top Industries Hiring
- Manufacturing
- Education
- Automotive
- Food & Beverage
- Law & Legal Services
Mid Level Customer Service Clerk Jobs: Frequently Asked Questions
How do I get a mid level customer service clerk job?
Position your experience around ownership, not just task completion. Highlight moments where you resolved complex customer issues without escalating, trained colleagues, or improved a process. Tailor your resume to show measurable impact, such as reduced wait times or improved satisfaction scores. Applications that demonstrate you can operate with limited supervision stand out most at this level.
Which companies hire mid level customer service clerks?
Companies hiring mid level customer service clerks right now include Jobot, PVH, and Koppers, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from established organizations that need experienced clerks who can handle complex accounts, mentor newer staff, and maintain service quality with minimal oversight.
Are there remote mid level customer service clerk jobs?
Yes, though availability varies by employer and industry. About 0% of mid level customer service clerk openings are remote or hybrid as of November 2026, reflecting sustained demand for experienced clerks who can manage workloads and represent the organization well without on-site supervision. Fully remote roles often require demonstrated reliability and strong written communication skills.
How do I move up to a mid level customer service clerk role?
Progression from entry level to mid level comes from consistently taking on more than your base responsibilities. Build depth by mastering your company's systems, volunteering to handle escalations, and documenting your contributions with concrete outcomes. Employers promote clerks who show they can own a process, support teammates, and solve problems before they reach a manager.
Which industries hire the most mid level customer service clerks?
Mid Level customer service clerk roles concentrate in Manufacturing, Education, and Automotive, based on current listings on Migrate Mate as of November 2026. These sectors rely on experienced clerks to manage high transaction volumes, maintain customer relationships, and uphold service standards that directly affect retention and revenue.