Customer Success Consultant Jobs in Kansas

INTRODUCTION

The Solution Consultant is responsible for providing support to sales and business development teams in closing sales opportunities. The scope of this job includes conducting discovery meetings, delivering technical demonstrations, crafting statements of work, and contributing to formal proposals. This job will play a pivotal role in showcasing our solutions to potential clients.

This role leads revenue cycle management software solution demos for long-term acute care, inpatient rehab, long-term care, and behavioral health. We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

- Conduct discovery and requirements gathering sessions with existing clients and new prospects.
- Administer technical demonstrations by highlighting key features and benefits of our offerings in an engaging and persuasive manner with the ultimate goal of driving sales and generating revenue.
- Explain in detail how various features and functions of our solutions can meet the specific needs of prospective clients.
- Consult with prospective clients in making informed purchasing decisions by providing solution recommendations and addressing concerns effectively.
- Attend relevant user conferences and provide support for sales team members.
- Industry trends — staying current with healthcare technology trends, competitive landscape, and emerging solutions to better position demos and advise clients.
- Cross-functional collaboration — relaying client feedback to product and implementation teams to support continuous improvement.
- Demo environment ownership — developing and maintaining demo scripts and materials tailored to different care settings and client personas.
- Perform other job duties as assigned.

Required Qualifications:

- Bachelor’s Degree or equivalent work experience
- At least 2-4 years of relevant work experience
- Revenue Cycle Management expertise

Job Expectations:

- Willing to travel up to 20% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.