Customer Success Jobs
Customer success jobs are open across SaaS, fintech, healthcare technology, and enterprise software, from associate and onboarding specialist to manager and VP of customer success, with roles focused on retention, implementation, and renewals. Find a role that fits below and apply directly.
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Showing 5 of 1,865+ Customer Success jobs
Director, Customer Success (CoE)
Remote | $165K-$185K Base + Bonus
About the Company
Our client is a high-growth healthcare technology company transforming how patients access high-quality radiology and specialty care. Combining AI-driven insights, clinical expertise, and one of the industry’s largest healthcare datasets, they help improve outcomes, enhance care navigation, and reduce healthcare costs.
Supporting 6M+ covered lives, the company partners with Fortune 10 and Fortune 100 employers and leading health plans to deliver innovative healthcare solutions at scale.
About the Role
As Director of Customer Success, you’ll serve as the strategic advisor to a portfolio of enterprise employer and health plan clients, owning relationships, reporting, renewals, and growth. This is an opportunity to build and scale the Customer Success function while working directly with executive HR and Benefits leaders.
The ideal candidate brings experience supporting Centers of Excellence (CoE) programs, Medicare populations, Population Health initiatives, or Value-Based Care models, and understands how to demonstrate measurable outcomes for large, complex healthcare organizations.
Requirements
- 10+ years of Customer Success, Account Management, or Consulting experience
- Experience managing large employer and/or health plan accounts
- Strong understanding of employer benefits, Medicare, Population Health, or Value-Based Care
- Executive presence and ability to influence senior stakeholders
- Startup experience preferred
- Self-starter who thrives in fast-paced, high-growth environments
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible PTO
- Generous company holidays
- 401(k)
- Annual professional development stipend
- Annual wellness stipend
Interested in learning more? Apply for a confidential conversation.
Director, Customer Success (CoE)
Remote | $165K-$185K Base + Bonus
About the Company
Our client is a high-growth healthcare technology company transforming how patients access high-quality radiology and specialty care. Combining AI-driven insights, clinical expertise, and one of the industry’s largest healthcare datasets, they help improve outcomes, enhance care navigation, and reduce healthcare costs.
Supporting 6M+ covered lives, the company partners with Fortune 10 and Fortune 100 employers and leading health plans to deliver innovative healthcare solutions at scale.
About the Role
As Director of Customer Success, you’ll serve as the strategic advisor to a portfolio of enterprise employer and health plan clients, owning relationships, reporting, renewals, and growth. This is an opportunity to build and scale the Customer Success function while working directly with executive HR and Benefits leaders.
The ideal candidate brings experience supporting Centers of Excellence (CoE) programs, Medicare populations, Population Health initiatives, or Value-Based Care models, and understands how to demonstrate measurable outcomes for large, complex healthcare organizations.
Requirements
- 10+ years of Customer Success, Account Management, or Consulting experience
- Experience managing large employer and/or health plan accounts
- Strong understanding of employer benefits, Medicare, Population Health, or Value-Based Care
- Executive presence and ability to influence senior stakeholders
- Startup experience preferred
- Self-starter who thrives in fast-paced, high-growth environments
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible PTO
- Generous company holidays
- 401(k)
- Annual professional development stipend
- Annual wellness stipend
Interested in learning more? Apply for a confidential conversation.
Customer Success Jobs by Experience Level
Top Cities Hiring Customer Successs
Explore customer success openings in the cities hiring most right now.
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Find Customer Success JobsCustomer Success Job Market
Who's Hiring
- Cox Communications22
- Deloitte21
- Amazon21
- AJAIA15
- Intuit15
Top Industries Hiring
- Technology & Software132
- Consulting & Professional Services11
- Education9
- Banking & Financial Services9
- Non-Profit & Social Services7
What Employers Look For
The qualifications that appear most often in customer success jobs.
- 2 or more years of customer success, account management, or support experience at a SaaS company
- Demonstrated ability to manage a book of business and hit net revenue retention targets
- Experience with customer success platforms such as Gainsight, Totango, or ChurnZero
- Strong written and verbal communication skills for executive-level stakeholder engagement
- Bachelor's degree in business, communications, or a related field, or equivalent work experience
- Familiarity with CRM systems and the ability to maintain accurate account health data
Tips for Your Customer Success Job Search
Quantify retention and expansion metrics
Customer success hiring managers scan for proof you moved the needle on net revenue retention, churn reduction, or expansion revenue. Pull exact figures from your current or past book of business and put them in your resume bullet points, not just in interviews.
Tailor your resume to the product tier
A high-touch enterprise customer success role values executive business reviews and escalation management. A scaled or tech-touch role values automation, health-score monitoring, and tooling. Match your resume language to which model the job description describes before you apply.
Apply early to roles that fit
Migrate Mate lists customer success openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Get certified in customer success platforms
Hiring managers notice certifications from Gainsight, Totango, or ChurnZero on a resume because they signal you can hit the ground running without needing tool onboarding. Pick the platform most common in your target company's stack and pursue the credential before you start applying.
Prepare a structured QBR walkthrough for interviews
Many customer success interviews include a case study where you present a mock quarterly business review to a fake customer. Practice structuring it around customer goals, your product's impact on those goals, and a concrete next-step recommendation, not just a feature recap.
Follow up after final rounds with a value recap
After your final interview, send a short written note that recaps the customer problems you discussed and maps them to how you would address them in the role. This mirrors the kind of follow-through customer success professionals do with clients and signals cultural fit directly.
Customer Success Jobs: Frequently Asked Questions
Which companies are hiring the most customer success professionals?
Cox Communications, Deloitte, and Amazon are hiring the most customer success professionals right now, with openings concentrated in California, Texas, and New York, based on current listings on Migrate Mate as of August 2026. Enterprise SaaS and cloud infrastructure companies consistently post the highest volume of customer success openings.
How many customer success jobs are remote?
About 78% of customer success openings are fully remote or hybrid as of August 2026, making it one of the more remote-accessible roles in the technology sector. Scaled and tech-touch customer success positions tend to be the most remote-friendly, while high-touch enterprise roles that require on-site executive business reviews are more often hybrid or in-person.
How do you become a customer success professional?
Start by building experience in a customer-facing role such as support, implementation, or inside sales, where you handle real customer problems and learn to manage expectations. From there, move into a junior customer success associate role, develop familiarity with customer success platforms and health-score frameworks, and build a record of retaining and growing accounts before stepping into a full customer success manager position.
Can you get hired in customer success with little or no experience?
Yes, entry-level customer success roles exist, and companies often hire from support, implementation, or sales development backgrounds. Focus your application on experience resolving customer problems, communicating product value, or managing relationships, even informally. Getting certified in a customer success platform and demonstrating familiarity with churn concepts and health scoring in your cover letter helps offset a thin direct title history.
What does the customer success interview process look like?
Most customer success interviews include a recruiter screen, a hiring manager conversation focused on your book of business and retention philosophy, and a case study or role-play where you present a mock quarterly business review or handle a simulated at-risk customer scenario. Final rounds often involve a panel with sales, product, or leadership stakeholders who want to assess your cross-functional communication and your ability to drive account expansion.
Where can I find and apply to customer success jobs?
You can find and apply to customer success jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level and target industry, then apply directly to each listing that fits.
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