Customer Success Jobs
Customer Success jobs are open across SaaS, fintech, healthtech, and enterprise software, from associate and specialist to manager, director, and VP, with common specializations in onboarding, renewals, and strategic account management. Find a role that fits from the openings below and apply directly.
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Showing 5 of 21,074+ Customer Success jobs
INTRODUCTION
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven.
ABOUT THE ROLE
Fivetran is building data pipelines to power the modern data stack for thousands of companies. To support our growth, our Customer Success team has a mission to retain, expand, and delight our customers. We're looking for a Customer Success Manager to join our team and own retention and expansion of customers. The key component of success for this role is to increase each customer's usage of Fivetran while maintaining customer happiness, referenceability, and retention. This role could be a great fit if you have experience in customer success, account management or sales for software. This is a full-time, hybrid position based out of our Denver, CO office.
TECHNOLOGIES YOU'LL USE
Catalyst, Outreach, Salesforce, Slack, Looker, Sigma, Google Workspace
- CSMs have between 250-350 accounts.
- Own net retention of your book of business by retaining and expanding customers.
- Holding calls with customers to promote adding connectors, engage on churn risk, and evangelize plan upgrades.
- Driving scaled campaigns (webinars, campaigns, offerings, etc) to generate more usage and overall retention.
- Managing a PQL flow to grow and protect usage (e.g. new connectors and saving existing connectors).
- Identify and drive increased usage of Fivetran to help our customers realize positive business outcomes from our modern data solution.
- Strategize with Account Managers and Sales Engineers to uncover additional use cases for expansion.
- Work cross-functionally with support, solution architects, marketing, product and other teams to drive a positive customer experience, while establishing deep and meaningful relationships with our users.
- Be the customer advocate, and provide feedback internally to product, support and other teams that can help grow Fivetran's value to customers.
- Develop customer relationships with the goal of creating customer advocates.
SKILLS WE'RE LOOKING FOR
- Experience in a SaaS quota-carrying account management or customer success role.
- Experience in analytics/data and AI tools is a plus!
- Being customer-centric - building relationships, understanding customer needs, and how we are delivering value.
- Track record of hitting or exceeding your goals and quota.
- The right balance of self-confidence and humility to lead as an individual contributor.
- Collaborative and providing constructive feedback to the right teams, so that we can continue to learn and grow.
- Ability to manage multiple projects and tasks, while staying organized and efficient.
- Experience with Salesforce is a must.
PERKS AND BENEFITS
- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
May vary by country and worker type - please reach out to your recruiter for more information
We're honored to be valued at over $5.6 billion, but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
INTRODUCTION
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven.
ABOUT THE ROLE
Fivetran is building data pipelines to power the modern data stack for thousands of companies. To support our growth, our Customer Success team has a mission to retain, expand, and delight our customers. We're looking for a Customer Success Manager to join our team and own retention and expansion of customers. The key component of success for this role is to increase each customer's usage of Fivetran while maintaining customer happiness, referenceability, and retention. This role could be a great fit if you have experience in customer success, account management or sales for software. This is a full-time, hybrid position based out of our Denver, CO office.
TECHNOLOGIES YOU'LL USE
Catalyst, Outreach, Salesforce, Slack, Looker, Sigma, Google Workspace
- CSMs have between 250-350 accounts.
- Own net retention of your book of business by retaining and expanding customers.
- Holding calls with customers to promote adding connectors, engage on churn risk, and evangelize plan upgrades.
- Driving scaled campaigns (webinars, campaigns, offerings, etc) to generate more usage and overall retention.
- Managing a PQL flow to grow and protect usage (e.g. new connectors and saving existing connectors).
- Identify and drive increased usage of Fivetran to help our customers realize positive business outcomes from our modern data solution.
- Strategize with Account Managers and Sales Engineers to uncover additional use cases for expansion.
- Work cross-functionally with support, solution architects, marketing, product and other teams to drive a positive customer experience, while establishing deep and meaningful relationships with our users.
- Be the customer advocate, and provide feedback internally to product, support and other teams that can help grow Fivetran's value to customers.
- Develop customer relationships with the goal of creating customer advocates.
SKILLS WE'RE LOOKING FOR
- Experience in a SaaS quota-carrying account management or customer success role.
- Experience in analytics/data and AI tools is a plus!
- Being customer-centric - building relationships, understanding customer needs, and how we are delivering value.
- Track record of hitting or exceeding your goals and quota.
- The right balance of self-confidence and humility to lead as an individual contributor.
- Collaborative and providing constructive feedback to the right teams, so that we can continue to learn and grow.
- Ability to manage multiple projects and tasks, while staying organized and efficient.
- Experience with Salesforce is a must.
PERKS AND BENEFITS
- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
May vary by country and worker type - please reach out to your recruiter for more information
We're honored to be valued at over $5.6 billion, but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
See All 21,074+ Customer Success Jobs
Jump back to the full list of openings and apply to any customer success role that fits.
Find Customer Success JobsCustomer Success Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- JPMorganChase493
- USI Insurance Services305
- Google253
- State Farm226
- Thermo Fisher Scientific222
Top Industries Hiring
- Technology & Software6,625
- Consulting & Professional Services1,724
- Insurance1,179
- Biotechnology & Pharmaceuticals1,112
- Banking & Financial Services1,047
What Employers Look For
The qualifications that appear most often in customer success jobs.
- Two or more years managing a portfolio of B2B SaaS accounts
- Experience with customer health scoring tools such as Gainsight or Totango
- Demonstrated ability to drive net revenue retention and reduce churn
- Strong communication skills for executive business reviews and stakeholder presentations
- Familiarity with CRM platforms, most commonly Salesforce
- Bachelor's degree in business, communications, or a related field
Tips for Your Customer Success Job Search
Quantify retention and expansion outcomes
Customer success resumes live or die on numbers. Replace vague statements with specifics like net revenue retention, churn reduction, or expansion revenue tied directly to your book of business. Hiring managers want proof you moved a metric, not just managed accounts.
Tailor your application to the sales motion
A product-led growth company wants different instincts than an enterprise, high-touch vendor. Read the job description for clues about deal size and customer segment, then mirror that language in your resume and cover letter to show you understand the business model.
Apply early to roles that fit
Migrate Mate lists customer success openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight the tools that appear most often
Gainsight, Salesforce, Totango, ChurnZero, and Zendesk appear repeatedly in job postings. If you have hands-on experience with any of them, surface that on the first page of your resume rather than burying it in a skills section at the bottom.
Prepare for a mock business review round
Mid-market and enterprise roles often add a final-round exercise where you run a simulated executive business review or account health presentation. Practice narrating customer data clearly, anticipating pushback, and recommending a concrete next step within a time limit.
Negotiate scope as well as base pay
Before accepting an offer, clarify your book of business size, renewal quota, and escalation support structure. Customer success compensation is closely tied to these variables, and joining a role with an unmanageable book or no renewal quota can undercut your performance immediately.
Customer Success Jobs: Frequently Asked Questions
Which companies are hiring the most customer success professionals?
The companies hiring the most customer success professionals right now include JPMorganChase, USI Insurance Services, and Google, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. SaaS and cloud software companies consistently account for the largest volume of postings.
How many customer success jobs are remote?
About 34% of customer success openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in go-to-market teams. Onboarding specialist and digital customer success positions tend to skew most heavily remote, while enterprise strategic account roles more often require occasional on-site travel.
How do you become a customer success manager?
Start by building experience in a client-facing role such as support, sales development, or account management, where you practice communicating value and resolving problems for external stakeholders. Move into a customer success associate or specialist position, learn the metrics that matter like net revenue retention and time-to-value, get hands-on with tools like Gainsight or Salesforce, and work toward owning a book of business with renewal responsibility.
Can you get a customer success job with no direct experience?
Yes, candidates regularly enter customer success from support, inside sales, or even teaching backgrounds because the core skills transfer. Emphasize your experience managing relationships, explaining complex ideas clearly, and resolving issues under pressure. Target companies that offer structured onboarding programs or have an associate or specialist tier, which are designed as entry points into the function.
What does the customer success interview process look like?
Most customer success interview processes include an initial recruiter screen, a hiring manager conversation focused on your account management experience and retention metrics, and at least one cross-functional panel with sales or product stakeholders. Final rounds often include a take-home or live exercise such as a mock business review, a churn-risk scenario, or a presentation on how you would handle a struggling account from onboarding through renewal.
Where can I find and apply to customer success jobs?
You can find and apply to customer success jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level and industry focus, then apply directly to each listing from the same page.
See All 21,074+ Customer Success Jobs
Jump back to the full list of openings and apply to any customer success role that fits.
Find Customer Success Jobs