Customer Success Jobs

Customer success jobs are open across SaaS, fintech, healthcare technology, and enterprise software, from associate and onboarding specialist to manager and VP of customer success, with roles focused on retention, implementation, and renewals. Find a role that fits below and apply directly.

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Overview

Open roles1,851+
Top stateCalifornia
Top employerCox Communications
Top citySan Francisco, CA
Work type49% Remote
Top industryTechnology

Showing 5 of 1,851+ Customer Success jobs

JPMorganChase
Principal Architect - Cloud Foundations Customer Success
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JPMorganChase
Added 1d ago
Principal Architect - Cloud Foundations Customer Success
JPMorganChase
Tampa, Florida
AI (Artificial Intelligence)
Product Management
Technical Product & Program Management
10,000+

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D
Customer Success Manager & Solutions Consultant
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D
Added 1d ago
Customer Success Manager & Solutions Consultant
David Joseph & Company
San Francisco, California
Business Strategy
Product Management
Project & Program Management
Project Management
$60k - $80k/yr
Remote (US)

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NVIDIA
Senior Customer Success Operations Manager - Technology
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NVIDIA
Added 2d ago
Senior Customer Success Operations Manager - Technology
NVIDIA
Santa Clara, California
Business Strategy
Product Management
Project Management
$168k - $259k/yr
Bachelor of Science
10,000+

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Storm3
Director, Customer Success
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Storm3
Added 2d ago
Director, Customer Success
Storm3
Boston, Massachusetts
Business Strategy
Corporate Development & M&A
Executive Leadership & C-Suite
$165k - $185k/yr

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P
Customer Success Specialist
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P
Added 2d ago
Customer Success Specialist
P2C
Remote
Project Management
Solutions Engineering & Architecture
Technical Product & Program Management
Master's degree in education

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See All 1,851+ Customer Success Jobs

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Customer Success Job Market

Who's Hiring

  • C
    Cox Communications22
  • Deloitte
    Deloitte20
  • Amazon
    Amazon20
  • A
    AJAIA15
  • Intuit
    Intuit15

Top Industries Hiring

  • Technology & Software137
  • Banking & Financial Services11
  • Consulting & Professional Services9
  • Education7
  • Non-Profit & Social Services7

What Employers Look For

The qualifications that appear most often in customer success jobs.

  • 2 or more years of customer success, account management, or support experience at a SaaS company
  • Demonstrated ability to manage a book of business and hit net revenue retention targets
  • Experience with customer success platforms such as Gainsight, Totango, or ChurnZero
  • Strong written and verbal communication skills for executive-level stakeholder engagement
  • Bachelor's degree in business, communications, or a related field, or equivalent work experience
  • Familiarity with CRM systems and the ability to maintain accurate account health data

Tips for Your Customer Success Job Search

Quantify retention and expansion metrics

Customer success hiring managers scan for proof you moved the needle on net revenue retention, churn reduction, or expansion revenue. Pull exact figures from your current or past book of business and put them in your resume bullet points, not just in interviews.

Tailor your resume to the product tier

A high-touch enterprise customer success role values executive business reviews and escalation management. A scaled or tech-touch role values automation, health-score monitoring, and tooling. Match your resume language to which model the job description describes before you apply.

Apply early to roles that fit

Migrate Mate lists customer success openings from across the United States in one place, so you can find roles that match and apply directly to each listing.

Get certified in customer success platforms

Hiring managers notice certifications from Gainsight, Totango, or ChurnZero on a resume because they signal you can hit the ground running without needing tool onboarding. Pick the platform most common in your target company's stack and pursue the credential before you start applying.

Prepare a structured QBR walkthrough for interviews

Many customer success interviews include a case study where you present a mock quarterly business review to a fake customer. Practice structuring it around customer goals, your product's impact on those goals, and a concrete next-step recommendation, not just a feature recap.

Follow up after final rounds with a value recap

After your final interview, send a short written note that recaps the customer problems you discussed and maps them to how you would address them in the role. This mirrors the kind of follow-through customer success professionals do with clients and signals cultural fit directly.

Customer Success Jobs: Frequently Asked Questions

Which companies are hiring the most customer success professionals?

Cox Communications, Deloitte, and Amazon are hiring the most customer success professionals right now, with openings concentrated in California, Texas, and New York, based on current listings on Migrate Mate as of August 2026. Enterprise SaaS and cloud infrastructure companies consistently post the highest volume of customer success openings.

How many customer success jobs are remote?

About 79% of customer success openings are fully remote or hybrid as of August 2026, making it one of the more remote-accessible roles in the technology sector. Scaled and tech-touch customer success positions tend to be the most remote-friendly, while high-touch enterprise roles that require on-site executive business reviews are more often hybrid or in-person.

How do you become a customer success professional?

Start by building experience in a customer-facing role such as support, implementation, or inside sales, where you handle real customer problems and learn to manage expectations. From there, move into a junior customer success associate role, develop familiarity with customer success platforms and health-score frameworks, and build a record of retaining and growing accounts before stepping into a full customer success manager position.

Can you get hired in customer success with little or no experience?

Yes, entry-level customer success roles exist, and companies often hire from support, implementation, or sales development backgrounds. Focus your application on experience resolving customer problems, communicating product value, or managing relationships, even informally. Getting certified in a customer success platform and demonstrating familiarity with churn concepts and health scoring in your cover letter helps offset a thin direct title history.

What does the customer success interview process look like?

Most customer success interviews include a recruiter screen, a hiring manager conversation focused on your book of business and retention philosophy, and a case study or role-play where you present a mock quarterly business review or handle a simulated at-risk customer scenario. Final rounds often involve a panel with sales, product, or leadership stakeholders who want to assess your cross-functional communication and your ability to drive account expansion.

Where can I find and apply to customer success jobs?

You can find and apply to customer success jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level and target industry, then apply directly to each listing that fits.

See All 1,851+ Customer Success Jobs

Find roles that match your experience and apply in just a few clicks.

Find Customer Success Jobs