Telephone Interviewer Jobs
Telephone Interviewer jobs are open across market research, healthcare, government survey, and nonprofit sectors, from entry-level and part-time positions to senior supervisor and project lead roles, with specializations in survey administration, patient intake, and public opinion research. Find a role that fits from the openings below and apply directly.
Find Telephone Interviewer JobsOverview
Showing 5 of 41+ Telephone Interviewer jobs
INTRODUCTION
The Clinical Genetics Intake Coordinator II will demonstrate an advanced level of proficiency with appointment scheduling and insurance verification processes with ability to independently troubleshoot and resolve complex customer service issues should they arise. This individual will act as a resource for our multidisciplinary team with ability to collaborate with clinical staff, colleagues, and/or referring providers to ensure referral needs are met in a timely and efficient manner. Other responsibilities include, but are not limited to, complete and accurate entry of patient data into our research database as well as into EPIC EMR/scheduling system, insurance verification, excellence in both patient and provider communication, and mentorship of junior intake staff.
BASIC QUALIFICATIONS
Education
High School Diploma or Equivalent Required
Experience
- 5 years experience as an Intake Coordinator Required
- 5 years administrative experience in the healthcare field Required
- 5 years experience with HIPAA and patient privacy practices Required
- 5 years experience with appointment scheduling and insurance verification processes Required
Licenses
INTRODUCTION
The Clinical Genetics Intake Coordinator II will demonstrate an advanced level of proficiency with appointment scheduling and insurance verification processes with ability to independently troubleshoot and resolve complex customer service issues should they arise. This individual will act as a resource for our multidisciplinary team with ability to collaborate with clinical staff, colleagues, and/or referring providers to ensure referral needs are met in a timely and efficient manner. Other responsibilities include, but are not limited to, complete and accurate entry of patient data into our research database as well as into EPIC EMR/scheduling system, insurance verification, excellence in both patient and provider communication, and mentorship of junior intake staff.
BASIC QUALIFICATIONS
Education
High School Diploma or Equivalent Required
Experience
- 5 years experience as an Intake Coordinator Required
- 5 years administrative experience in the healthcare field Required
- 5 years experience with HIPAA and patient privacy practices Required
- 5 years experience with appointment scheduling and insurance verification processes Required
Licenses
See All 41+ Telephone Interviewer Jobs
Jump back to the full list of openings and apply to any telephone interviewer role that fits.
Find Telephone Interviewer JobsTelephone Interviewer Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Atrium Health6
- TeamHealth6
- Bank of America3
- West Penn Allegheny Health System3
- First American2
Top Industries Hiring
- Healthcare & Medical Services21
- Banking & Financial Services4
- Insurance3
- Construction & Real Estate2
- Consulting & Professional Services2
What Employers Look For
The qualifications that appear most often in telephone interviewer jobs.
- High school diploma or GED with clear verbal communication skills
- Experience using CATI or computer-assisted telephone interviewing software
- Ability to read survey scripts verbatim and probe neutrally without leading respondents
- Minimum typing speed sufficient to record responses accurately during live calls
- Prior experience in data collection, call center, or customer contact roles
- Quiet, distraction-free home workspace for remote telephone interviewer positions
Tips for Your Telephone Interviewer Job Search
Tailor your resume for survey work
List the specific survey platforms you've used, such as CATI software or web-based data collection tools, and note your average call completion rates or volume if you have them. Generic customer service resumes don't signal the data accuracy and neutrality employers need.
Highlight voice clarity and script adherence
Telephone interviewers are assessed on how faithfully they follow a script without sounding robotic. Your resume and cover letter should reference experience reading verbatim scripts, probing for clarification without leading respondents, and maintaining a consistent, neutral tone across long shifts.
Target openings by research methodology
Market research firms, healthcare systems, and government contractors each run very different types of telephone interviews. Filter your search by employer type so your application materials, especially your cover letter, reflect the exact methodology and respondent population relevant to that role.
Apply early to roles that fit
Migrate Mate lists telephone interviewer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a live call audition
Many telephone interviewer hiring processes include a recorded or live mock call where you read a script cold. Practice reading survey questions aloud at a measured pace, handling refusals politely, and recovering your place if a respondent interrupts. Treat it as a performance, not a conversation.
Negotiate shift flexibility and project length
Telephone interviewer roles are often tied to specific research projects with fixed end dates. Before accepting an offer, ask how long the current project runs, whether hours fluctuate by call volume, and what placement looks like between projects if the employer runs multiple studies.
Telephone Interviewer Jobs: Frequently Asked Questions
Which companies are hiring the most telephone interviewers?
The companies hiring the most telephone interviewers right now include Atrium Health, TeamHealth, and Bank of America, with the largest share of openings in North Carolina, Pennsylvania, and Florida, based on current listings on Migrate Mate as of June 2026. Market research firms and healthcare survey contractors tend to post the highest volumes when major studies are in the field.
How many telephone interviewer jobs are remote?
About 32% of telephone interviewer openings are fully remote or hybrid as of June 2026, making this one of the more remote-accessible roles in the research field. Patient intake and healthcare survey positions are somewhat less likely to be fully remote than general market research or government opinion survey roles.
How do you become a telephone interviewer?
Start by confirming you meet the baseline requirement of a high school diploma and a clear, neutral speaking voice. Get familiar with CATI software through any available training resources or entry-level call center work. Apply to market research firms, healthcare survey contractors, or government survey projects that hire at the entry level. During interviews, demonstrate your ability to read a script accurately, handle refusals without frustration, and enter data cleanly in real time.
Can you get hired as a telephone interviewer with no experience?
Yes, many telephone interviewer roles are explicitly entry-level and train candidates from scratch on their specific survey instruments and calling procedures. Employers care more about your voice clarity, ability to follow a script precisely, and comfort with repetitive work than with prior research experience. Highlighting any customer-facing phone work, even informal, helps your application stand out at the entry level.
What does the telephone interviewer interview process look like?
Most hiring processes include a phone screen focused on your availability and communication style, followed by a mock call or recorded audition where you read a sample survey script aloud. Interviewers listen for neutral tone, accurate pacing, and how you handle a simulated refusal or clarification request. Some employers also test your typing speed or basic data entry accuracy before extending an offer.
Where can I find and apply to telephone interviewer jobs?
You can find and apply to telephone interviewer jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your availability, preferred industry, and remote or on-site preference, then apply directly to each listing that fits.
See All 41+ Telephone Interviewer Jobs
Jump back to the full list of openings and apply to any telephone interviewer role that fits.
Find Telephone Interviewer Jobs