Service Specialist Jobs

Agency Sales and Service Specialist - State Farm Agent Team Member

Position Overview

New to insurance? Chris Peters State Farm in Alvin, TX will get you licensed, selling, and servicing. We provide paid training, licensing support, and hands-on coaching across both sales and service, so you can build a complete insurance skill set while you earn. Candidates who are fluent or proficient in Spanish and English are encouraged to apply.

Responsibilities

• Quote, write, and service multi-line insurance policies as you build a complete insurance skill set
• Set appointments and move prospects through the sales process
• Serve Spanish- and English-speaking customers clearly and accurately
• Maintain accurate activity, pipeline, and customer records in the agency system
• Meet weekly and monthly sales and service goals
• Round out existing customer accounts by identifying coverage gaps and cross-selling during reviews
• Develop new business through outbound calls, referrals, and warm follow-ups
• Handle policy questions, billing inquiries, and coverage changes accurately

You Will Do Well Here If You

• Want to be measured on quotes written and policies bound
• Like knowing exactly where you stand against a number every week
• Would rather learn a skill that pays for the rest of your career than take a job that just pays this year

This Probably Is Not Your Role If You

• Are looking for a role where someone else brings you the business
• Would rather your pay not depend on how much business you write

Qualifications

• Prior sales, retail, or customer-facing experience preferred — insurance training and licensing provided
• Fluent or proficient in Spanish and English, preferred
• Willingness to obtain required insurance licenses
• Team-oriented with a positive, coachable attitude
• Comfortable balancing sales goals with day-to-day customer service
• Strong phone presence and clear, confident communication
• Organized and detail-oriented with strong follow-through

Benefits

• Base salary plus performance-based commission
• 401(k) retirement plan with employer match
• Paid time off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths
• Company events and team breakfast

Pay range: $60,000-$80,000 per year

This range reflects expected total compensation—including base salary, commissions, and bonuses—when performance goals are met. Base salary varies based on experience and licensing. Commissions are uncapped, and high performers regularly exceed this range.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.