Remote Service Specialist Jobs
Remote service specialist jobs are open across the U.S. at remote-first firms and distributed teams in industries from financial services to healthcare technology. Companies actively hiring include WesBanco Bank, Ameriprise Financial, and HSN. See the openings below and apply to the ones that match your experience.
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Showing 5 of 93+ Remote Service Specialist jobs
Customer Service Specialist
- DEPARTMENT OF FINANCE
Posted on
07/31/2026
- Full-time
Location
BROOKLYN
- Exam may be required
Department
Business Center- Brooklyn
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Job Description
PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE OR INDICATE YOUR LIST NO. FOR EXAM NO. 3120.
NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
DOF’s Customer Operations Division has oversight of the Department of Finance Business Centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses.
DOF’s Business Centers, one in each of the five of boroughs, are responsible for communicating amounts due for the processing of tax payments, parking violation payments, and all other charges collected by the department, as well as maintaining quality control of department records and delivering exceptional customer service to individuals seeking information on making payments. The Business Centers issue releases for individuals whose vehicles have been impounded, enroll customers in payment agreements, and help customers prepare for parking ticket hearings.
The Brooklyn Business Center is seeking a dedicated, detail-oriented Customer Service Specialist. Reporting to the Business Center Supervisor, the selected candidate’s duties and responsibilities will include but not be limited to the following:
- Greeting customers entering the Business Center and identifying their needs.
- Reviewing and resolving moderate to difficult customer requests.
- Issue parking and real estate agreements, process parking adjustments and issue parking/camera violation ticket images and set-up the customers for hearings.
- Process booted and towed releases.
- Reconcile bank deposits for cash and credit card payments.
- Handle and research property related issues and payments for taxpayers, process adjustments for parking tickets.
- Collect and analyze performance metrics for all five Business Centers and prepare weekly and monthly reports for submission to management.
- Provide customer service assistance in all Finance Borough Offices, working overtime as necessary.
- Assist with supervising staff responsible for performing clerical activities.
- Assist Business Center managers when necessary.
- Handle special projects as needed.
Additional Information:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.
CLERICAL ASSOCIATE - 10251
Minimum Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Preferred Skills
- Excellent verbal and written communication. - Ability to remain calm and work under pressure. - Knowledge of STARS system. - Working knowledge of Property Tax System (PTS).
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
786830
Posted until
08/14/2026
Title code
10251
Civil service title
CLERICAL ASSOCIATE
Title classification
Competitive-1
Business title
Customer Service Specialist
- Experience level: Experienced (non-manager)
Job level
04
Number of positions
1
Work location
210 Joralemon St., Brooklyn
- Category: Constituent Services & Community Programs
Customer Service Specialist
Customer Service Specialist
- DEPARTMENT OF FINANCE
Posted on
07/31/2026
- Full-time
Location
BROOKLYN
- Exam may be required
Department
Business Center- Brooklyn
Save
Job Description
PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE OR INDICATE YOUR LIST NO. FOR EXAM NO. 3120.
NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
DOF’s Customer Operations Division has oversight of the Department of Finance Business Centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses.
DOF’s Business Centers, one in each of the five of boroughs, are responsible for communicating amounts due for the processing of tax payments, parking violation payments, and all other charges collected by the department, as well as maintaining quality control of department records and delivering exceptional customer service to individuals seeking information on making payments. The Business Centers issue releases for individuals whose vehicles have been impounded, enroll customers in payment agreements, and help customers prepare for parking ticket hearings.
The Brooklyn Business Center is seeking a dedicated, detail-oriented Customer Service Specialist. Reporting to the Business Center Supervisor, the selected candidate’s duties and responsibilities will include but not be limited to the following:
- Greeting customers entering the Business Center and identifying their needs.
- Reviewing and resolving moderate to difficult customer requests.
- Issue parking and real estate agreements, process parking adjustments and issue parking/camera violation ticket images and set-up the customers for hearings.
- Process booted and towed releases.
- Reconcile bank deposits for cash and credit card payments.
- Handle and research property related issues and payments for taxpayers, process adjustments for parking tickets.
- Collect and analyze performance metrics for all five Business Centers and prepare weekly and monthly reports for submission to management.
- Provide customer service assistance in all Finance Borough Offices, working overtime as necessary.
- Assist with supervising staff responsible for performing clerical activities.
- Assist Business Center managers when necessary.
- Handle special projects as needed.
Additional Information:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.
CLERICAL ASSOCIATE - 10251
Minimum Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Preferred Skills
- Excellent verbal and written communication. - Ability to remain calm and work under pressure. - Knowledge of STARS system. - Working knowledge of Property Tax System (PTS).
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
786830
Posted until
08/14/2026
Title code
10251
Civil service title
CLERICAL ASSOCIATE
Title classification
Competitive-1
Business title
Customer Service Specialist
- Experience level: Experienced (non-manager)
Job level
04
Number of positions
1
Work location
210 Joralemon St., Brooklyn
- Category: Constituent Services & Community Programs
Customer Service Specialist
See All 93 Remote Service Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Service Specialist Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Medical Devices
- Science & Research
- Chemicals & Materials
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote service specialist jobs.
- One or more years of customer service or client-facing support experience
- Strong verbal and written communication skills across multiple channels
- Proficiency with CRM software and ticketing or case management systems
- Ability to troubleshoot product or service issues and document resolutions
- High school diploma or equivalent, with a bachelor's degree preferred for senior roles
- Experience meeting service-level agreements or performance metrics in a previous role
Tips for Your Remote Service Specialist Job Search
Prove your async communication skills upfront
Remote service specialist roles depend on written clarity. Include a brief sample in your application, like a mock service email or a summary of how you resolved a complex issue, to show you can communicate accurately without real-time back-and-forth.
Highlight remote-ready tools in your materials
Call out the specific platforms you've used, such as Zendesk, Salesforce Service Cloud, or Intercom, because remote hiring managers scan for tool familiarity before scheduling interviews. Generic mentions of customer service experience won't stand out the same way.
Apply early to remote roles that fit
Migrate Mate lists remote service specialist openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Prepare for a remote-first interview format
Many companies hiring service specialists remotely conduct multiple video rounds and include a written or scenario-based assessment. Practice answering service scenario questions in writing, not just verbally, because some employers use async video or written responses to evaluate candidates.
Remote Service Specialist Jobs: Frequently Asked Questions
How do I get a remote service specialist job?
Target companies that already run distributed service teams, because they have the workflows and tools in place to onboard remote hires successfully. Remote employers screen service specialists for strong written communication, comfort with async collaboration tools like Slack or Zendesk, and the ability to troubleshoot independently without a manager nearby. Candidates who can show examples of resolving complex service issues with minimal supervision consistently stand out.
Which companies hire remote service specialists?
Companies hiring remote service specialists right now include WesBanco Bank, Ameriprise Financial, and HSN, based on current remote listings on Migrate Mate as of August 2026. Remote-first firms and distributed teams in sectors like software, insurance, and financial services account for a large share of these openings.
Can you get a remote service specialist job with no experience?
Yes, but remote entry-level roles are harder to land because you're expected to work independently from day one without in-person guidance. Companies in SaaS and insurance are the most likely to hire entry-level service specialists remotely. You can strengthen your candidacy by completing a relevant certification, building a record of customer-facing or support work in any setting, and demonstrating strong written communication in your application materials.
Do you need a degree for remote service specialist jobs?
Not always. Many remote employers weigh demonstrated service skills, product knowledge, and measurable results over a specific degree. Certifications in customer success, CRM platforms, or industry-specific tools can substitute effectively for a four-year degree, and candidates who can show a history of resolving service issues efficiently are competitive regardless of their educational background.
Which industries hire the most remote service specialists?
The sectors hiring the most remote service specialists are Retail, Medical Devices, and Science & Research, based on current remote listings on Migrate Mate as of August 2026. These industries rely on distributed service teams to support customers and clients across multiple time zones without a central office.
See All 93 Remote Service Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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