Remote Customer Success Engineer Jobs
Remote customer success engineer jobs are in active demand at remote-first software companies, distributed SaaS teams, and tech-forward firms across the U.S., with openings in sectors from cloud infrastructure to healthcare technology. Employers hiring remotely right now include Samsara, Owner, and Nodes & Links. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 385+ Remote Customer Success Engineer jobs
About Patlytics
Patlytics is the leading suite of AI-powered patent workflow solutions that operates at a global scale. Patlytics develops algorithms with the latest LLM technology that have been curated by leading professionals in the patent space.
We have exciting plans for growth this year and are scaling our team quickly. We are backed by top tier venture capital funds in Silicon Valley and believe in the power of exceptional talent. Our platform provides IP intelligence, insights, and diverse data sources in a single platform for navigating the complexities of global intellectual property workflows. Our world class team includes lawyers, technical and non-technical talent from work environments such as tier one venture capital firms, Google, Yelp, Square, Facebook, Udemy, Latham & Watkins, and Uber.
If you're ready to challenge yourself, collaborate with the best minds in the field, and drive meaningful change, then we invite you to explore career opportunities with us.
Customer Success Manager
We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure our customers receive the maximum value from each aspect of our product offerings. You will develop a customer success strategy that scales, enhances our current processes, minimizes churn, and increases growth.
You will lead initiatives aimed at improving renewal and expansion rates, nurture talent, and advance customer relationships through proactive engagement. We are seeking an empathetic leader, willing to go the extra mile to ensure our customers are 100% satisfied with our offerings.
You will also have a key role in shaping the strategy and execution of delivering a comprehensive, exceptional, end-to-end customer experience.
You will:
Drive a customer success strategy that ensures a systematic approach throughout the entire customer lifecycle — from implementation to adoption, value realization, retention, and expansion.
Strengthen client relationships by acting as an advisor and champion for key stakeholders to drive advocacy, organic expansion, and referrals.
Implement processes and early warning systems to minimize churn, eliminate risks, and establish multiple touchpoints within customer accounts.
Collaborate with leaders across the broader GTM (Go-To-Market) organization, Product, and Engineering teams to amplify the voice of the customer and foster a customer-centric culture.
Drive the development of a feedback loop, transforming customer insights into meaningful product enhancements and service optimizations.
As we gear up to expand, in the future you will guide a dynamic customer success team to exceptional performance, fostering a culture of accountability, execution, growth, and continuous improvement.
You have:
A deep understanding of intellectual property law to enhance client relationships, ensure successful product adoption, and drive retention and growth in a rapidly evolving technological landscape.
Minimum of 5 years of experience in customer success, account management, or a related role, within the IP sector.
Innate leadership qualities, demonstrated by a successful history of guiding high-performing customer success teams in established B2B SaaS organizations within the early stages of funding.
Proficient in crafting and implementing customer success strategies that drive adoption, minimize churn, and encourage growth.
A leadership approach that is marked by empathy, evident in your track record of team development through recruitment, coaching, and talent cultivation.
Extremely results driven. Exceptional in achieving outcomes by taking ownership of strategic initiatives, reporting KPIs, and adeptly navigating intricate customer situations.
Extremely strong communication skills with the ability to engage and influence stakeholders at all levels within and outside the organization.
Ability to thrive in a fast-paced, evolving environment and are adept at adapting to changing needs.
Genuine enthusiasm for technology and innovation, constantly seeking inventive solutions to intricate challenges.
Bonus:
Experience with or knowledge of AI and LLMs
Experience in an early stage start-up
We offer:
Medical, Dental, Vision, and 401(k)
Remote work environment, enabling you to work from anywhere (as long as time zone permits) while staying connected with a passionate and talented team.
Wide range of opportunities for personal and professional development
Competitive compensation and equity grants
Compensation Range: $120K - $150K
About Patlytics
Patlytics is the leading suite of AI-powered patent workflow solutions that operates at a global scale. Patlytics develops algorithms with the latest LLM technology that have been curated by leading professionals in the patent space.
We have exciting plans for growth this year and are scaling our team quickly. We are backed by top tier venture capital funds in Silicon Valley and believe in the power of exceptional talent. Our platform provides IP intelligence, insights, and diverse data sources in a single platform for navigating the complexities of global intellectual property workflows. Our world class team includes lawyers, technical and non-technical talent from work environments such as tier one venture capital firms, Google, Yelp, Square, Facebook, Udemy, Latham & Watkins, and Uber.
If you're ready to challenge yourself, collaborate with the best minds in the field, and drive meaningful change, then we invite you to explore career opportunities with us.
Customer Success Manager
We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure our customers receive the maximum value from each aspect of our product offerings. You will develop a customer success strategy that scales, enhances our current processes, minimizes churn, and increases growth.
You will lead initiatives aimed at improving renewal and expansion rates, nurture talent, and advance customer relationships through proactive engagement. We are seeking an empathetic leader, willing to go the extra mile to ensure our customers are 100% satisfied with our offerings.
You will also have a key role in shaping the strategy and execution of delivering a comprehensive, exceptional, end-to-end customer experience.
You will:
Drive a customer success strategy that ensures a systematic approach throughout the entire customer lifecycle — from implementation to adoption, value realization, retention, and expansion.
Strengthen client relationships by acting as an advisor and champion for key stakeholders to drive advocacy, organic expansion, and referrals.
Implement processes and early warning systems to minimize churn, eliminate risks, and establish multiple touchpoints within customer accounts.
Collaborate with leaders across the broader GTM (Go-To-Market) organization, Product, and Engineering teams to amplify the voice of the customer and foster a customer-centric culture.
Drive the development of a feedback loop, transforming customer insights into meaningful product enhancements and service optimizations.
As we gear up to expand, in the future you will guide a dynamic customer success team to exceptional performance, fostering a culture of accountability, execution, growth, and continuous improvement.
You have:
A deep understanding of intellectual property law to enhance client relationships, ensure successful product adoption, and drive retention and growth in a rapidly evolving technological landscape.
Minimum of 5 years of experience in customer success, account management, or a related role, within the IP sector.
Innate leadership qualities, demonstrated by a successful history of guiding high-performing customer success teams in established B2B SaaS organizations within the early stages of funding.
Proficient in crafting and implementing customer success strategies that drive adoption, minimize churn, and encourage growth.
A leadership approach that is marked by empathy, evident in your track record of team development through recruitment, coaching, and talent cultivation.
Extremely results driven. Exceptional in achieving outcomes by taking ownership of strategic initiatives, reporting KPIs, and adeptly navigating intricate customer situations.
Extremely strong communication skills with the ability to engage and influence stakeholders at all levels within and outside the organization.
Ability to thrive in a fast-paced, evolving environment and are adept at adapting to changing needs.
Genuine enthusiasm for technology and innovation, constantly seeking inventive solutions to intricate challenges.
Bonus:
Experience with or knowledge of AI and LLMs
Experience in an early stage start-up
We offer:
Medical, Dental, Vision, and 401(k)
Remote work environment, enabling you to work from anywhere (as long as time zone permits) while staying connected with a passionate and talented team.
Wide range of opportunities for personal and professional development
Competitive compensation and equity grants
Compensation Range: $120K - $150K
See All 385+ Remote Customer Success Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Customer Success Engineer Job Market
Who's Hiring
- Samsara10
- Owner6
- Nodes & Links6N
- Trivium5
- Rippling5
Top Industries Hiring
- Technology & Software48
- Electronics & Hardware6
- Transportation & Logistics5
- Consulting & Professional Services5
- Non-Profit & Social Services4
What Employers Look For
The qualifications that appear most often in remote customer success engineer jobs.
- 2-5 years of experience in a customer success, solutions engineering, or technical support role
- Hands-on proficiency with CRM platforms such as Salesforce or Gainsight
- Ability to read and write basic code or scripts in Python, SQL, or JavaScript
- Experience configuring or troubleshooting REST API integrations for enterprise customers
- Strong presentation and communication skills for both technical and executive audiences
- Bachelor's degree in computer science, engineering, information systems, or a related field
Tips for Your Remote Customer Success Engineer Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer success engineer openings from across the U.S. in one place. Find roles that match your skills and apply directly, since remote postings at well-known companies fill fast once they go public.
Show async communication in your application
Remote customer success teams live in Slack, email, and shared docs. Use your cover letter and any written take-home exercises to demonstrate you can communicate complex technical issues clearly in writing, without needing a call to resolve things.
Highlight tools remote CSE teams actually use
Call out your hands-on experience with platforms like Gainsault, Salesforce, Intercom, Zendesk, or Jira early in your resume. Remote employers scan for these quickly because they signal you can plug into a distributed tech stack without lengthy ramp-up.
Prepare for async-style remote interviews
Many remote-first companies use asynchronous video screens or written technical assessments before a live interview. Practice explaining a past customer problem, your diagnostic process, and the resolution in a concise recorded format so you're ready when asked.
Remote Customer Success Engineer Jobs: Frequently Asked Questions
How do I get a remote customer success engineer job?
Target remote-first SaaS companies, cloud platforms, and B2B software firms, since those are the employers most likely to hire customer success engineers remotely. Remote hiring managers screen hard for async written communication, self-direction, and the ability to manage customer relationships without in-person contact. Showing hands-on experience with tools like Salesforce, Gainsight, or Zendesk, and demonstrating you can own customer outcomes independently, gives you a clear edge.
Which companies hire remote customer success engineers?
Remote customer success engineer roles are posted by Samsara, Owner, and Nodes & Links and others right now, based on current remote listings on Migrate Mate as of August 2026. Remote-first SaaS companies, distributed B2B software teams, and cloud services firms make up the bulk of employers hiring for this role remotely.
Can you get a remote customer success engineer job with no experience?
Yes, but remote entry-level customer success engineer roles are harder to land because employers expect you to troubleshoot independently and manage customers without on-site support from day one. Early-career candidates do well targeting smaller remote-first SaaS companies, where the scope is narrower. Showing a personal project, a support certification, or documented experience helping users with technical products can open doors when direct experience is thin.
Do you need a degree for remote customer success engineer jobs?
Not always. Many remote employers weigh demonstrated technical ability, customer-facing experience, and familiarity with the product's tech stack over a formal degree. Certifications in platforms like Salesforce or AWS, a portfolio of customer outcomes you've driven, and strong written communication skills carry real weight with remote hiring teams who can't rely on in-person impressions.
Which industries hire the most remote customer success engineers?
The sectors hiring the most remote customer success engineers are Technology & Software, Electronics & Hardware, and Transportation & Logistics, based on current remote listings on Migrate Mate as of August 2026. These sectors rely on distributed teams and recurring-revenue business models that make remote customer success engineering a natural operational fit.
See All 385+ Remote Customer Success Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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