Remote Client Services Manager Jobs
Remote client services manager jobs are open across the U.S. in software, financial services, healthcare technology, and professional services, at companies built on distributed teams, remote-first structures, and subscription-based client models. Employers hiring remotely right now include Epiq, Brown and Caldwell, and ALERT COMMUNICATIONS. See the openings below and apply to the ones that match your experience.
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Job Title: Client Financial Services - Cash Posting (Remote)
Location: Remote (Springfield, Missouri)
Department: Client Financial & Benefit Advocacy Services
Employment Type: Full-time
Schedule: Monday - Friday, 8:00 A.M. - 5:00 P.M.
Job Summary:
Join Burrell Behavioral Health as a Client Financial Services Representative - Cash Posting and help support quality client care through accurate, timely financial processing. In this remote role, you will post and reconcile client and insurance payments, resolve account discrepancies, and collaborate with a compassionate team committed to serving our communities. If you are detail-oriented, organized, and knowledgeable about insurance billing and collections, we invite you to bring your financial services experience to our team.
This position offers…
- Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
- Mileage Reimbursement – Company paid for work functions requiring travel
- Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
- Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
- Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
- Post client and insurance payments accurately and efficiently.
- Reconcile accounts and research payment variances to identify and resolve discrepancies.
- Enter and maintain financial information with a high level of accuracy and attention to detail.
- Respond to account-related inquiries and provide professional, service-focused support.
- Collaborate with team members and other departments to resolve payment and account issues.
- Organize financial records and manage multiple priorities while meeting established deadlines.
- Use Microsoft Excel, accounting software, and other financial tools to support daily cash-posting activities.
Education, Experience, and/or Credential Qualifications:
- High school diploma or GED.
- Experience or knowledge of insurance billing and collection practices.
- Knowledge of electronic funds transfers (EFTs), explanations of benefits (EOBs), and basic medical and insurance terminology.
Additional Qualifications:
- Cash-posting or accounts-receivable experience preferred.
- Familiarity with CPT and ICD-10 coding.
- Strong attention to detail, data-entry, communication, customer-service, problem-solving, and organizational skills.
- Familiarity with Microsoft Excel and accounting software.
Position Perks & Benefits:
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Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
-
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
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Top-notch training: initial, ongoing, comprehensive, and supportive
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Career mobility: advancement opportunities/promoting from within
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Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
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Who's Hiring



Top Industries Hiring
- Staffing & Recruiting
- Banking & Financial Services
- Fintech
- Insurance
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote client services manager jobs.
- 3 to 5 years of client-facing account management or customer success experience
- Proven ability to manage multiple client accounts simultaneously and meet retention targets
- Strong written and verbal communication skills for executive-level stakeholder interactions
- Experience with CRM platforms such as Salesforce or HubSpot to track account health
- Bachelor's degree in business, communications, or a related field
- Familiarity with contract renewals, upselling, and escalation management processes
Tips for Your Remote Client Services Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client services manager openings from across the U.S. in one place. Search roles by function and apply directly to the ones that match your background before they fill.
Quantify client outcomes in your resume
Remote employers can't observe your work style, so your resume must do the talking. Lead with retention rates, renewal percentages, or net revenue retention numbers from accounts you managed. Concrete client results replace in-person impressions.
Build your async communication for remote screening
Many remote client services manager interviews include a written exercise or asynchronous video step. Practice summarizing client situations, escalation plans, and account updates in writing. Clear, concise written communication is the skill remote employers screen hardest.
Target remote-first companies with distributed teams
Companies that built remote from the ground up, rather than adapting reluctantly, offer more structured onboarding, better async tooling, and clearer expectations for client services managers. Look for roles that explicitly list tools like Salesforce, Gainsight, or Zendesk in the job description.
Remote Client Services Manager Jobs: Frequently Asked Questions
How do I get a remote client services manager job?
Remote client services managers win roles by demonstrating they can own client relationships without in-person oversight. Employers screen heavily for written communication, async responsiveness, and CRM fluency because those skills replace hallway check-ins. A portfolio of retention metrics, renewal rates, or client health scores carries more weight than a resume that lists responsibilities. Remote-first SaaS companies, managed service providers, and tech-enabled professional services firms are the most active hirers.
Which companies hire remote client services managers?
Employers currently hiring remote client services managers include Epiq, Brown and Caldwell, and ALERT COMMUNICATIONS, per current remote listings on Migrate Mate as of November 2026. Remote-first software companies, benefits platforms, and distributed professional services firms account for a large share of these openings, typically building client services teams with no geographic requirement.
Can you get a remote client services manager job with no experience?
Yes, but remote entry-level client services manager roles are harder to land because employers expect independent problem-solving from day one without an in-office support structure. The strongest path is through remote customer success coordinator or account coordinator roles at smaller SaaS or tech companies that train up. Candidates can demonstrate readiness by showing ownership of client-facing projects, familiarity with tools like Salesforce or HubSpot, and clear written communication.
Do you need a degree for remote client services manager jobs?
Not always. Many remote employers weight demonstrated client retention outcomes, CRM experience, and account growth results over a specific degree requirement. Remote-first companies in software and professional services frequently hire candidates who can show measurable client success, strong async communication, and self-directed work habits. A degree helps in more traditional industries like financial services or enterprise healthcare technology, where formal credentials still factor into hiring decisions.
Which industries hire the most remote client services managers?
The sectors hiring the most remote client services managers are Staffing & Recruiting, Banking & Financial Services, and Fintech, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed client-facing teams to manage ongoing relationships, renewals, and escalations without requiring staff in a central office.
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