Remote Client Services Manager Jobs
Remote client services manager jobs are open across the U.S. in software, financial services, healthcare technology, and professional services, at companies built on distributed teams, remote-first structures, and subscription-based client models. Employers hiring remotely right now include Epiq, IQVIA, and Gallagher. See the openings below and apply to the ones that match your experience.
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Join NEP as we transform how the world experiences live sports and entertainment through our Global Media Solutions Ecosystem.
We're looking for a client-focused leader to serve as the primary post-sale partner for key Global Connected Solutions accounts. In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the world's largest streamers, sports leagues, and media organizations.
What You'll Do:
- Lead day-to-day relationships with client operations leaders, production stakeholders, and technical/finance/procurement contacts.
- Partner across NEP's Sales, Operations, Engineering, Production Services, and regional teams to support assigned accounts.
- Drive client onboarding, account planning, and service delivery visibility.
- Create and maintain account plans, stakeholder maps, escalation paths and renewal timelines.
- Manage issue resolution, client communications, and service quality initiatives
- Serve as the voice of the client internally.
- Support renewals, growth opportunities, and long-term account success.
What You'll Need:
- 7+ years in client services, account management, customer success, technical account management, broadcast operations, or related fields
- Experience supporting complex media, technology, sports, entertainment, or managed services clients
- Strong stakeholder management, communication, and organizational skills
- Ability to navigate technical and operational discussions while coordinating cross-functional teams
- Experience with Salesforce, account planning, client reporting, contract records, forecast inputs, or related commercial systems preferred.
- Experience coordinating complex accounts that span multiple facilities, business units, technical teams, or service lines.
- Experience partnering with Sales on renewals, upsell identification, client intelligence, and long-term account planning preferred.
- Ability to travel approximately 25%, including client meetings, facility visits and industry events.
You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.
Learn more and apply: https://www.nepgroup.com/career/careers
Join NEP as we transform how the world experiences live sports and entertainment through our Global Media Solutions Ecosystem.
We're looking for a client-focused leader to serve as the primary post-sale partner for key Global Connected Solutions accounts. In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the world's largest streamers, sports leagues, and media organizations.
What You'll Do:
- Lead day-to-day relationships with client operations leaders, production stakeholders, and technical/finance/procurement contacts.
- Partner across NEP's Sales, Operations, Engineering, Production Services, and regional teams to support assigned accounts.
- Drive client onboarding, account planning, and service delivery visibility.
- Create and maintain account plans, stakeholder maps, escalation paths and renewal timelines.
- Manage issue resolution, client communications, and service quality initiatives
- Serve as the voice of the client internally.
- Support renewals, growth opportunities, and long-term account success.
What You'll Need:
- 7+ years in client services, account management, customer success, technical account management, broadcast operations, or related fields
- Experience supporting complex media, technology, sports, entertainment, or managed services clients
- Strong stakeholder management, communication, and organizational skills
- Ability to navigate technical and operational discussions while coordinating cross-functional teams
- Experience with Salesforce, account planning, client reporting, contract records, forecast inputs, or related commercial systems preferred.
- Experience coordinating complex accounts that span multiple facilities, business units, technical teams, or service lines.
- Experience partnering with Sales on renewals, upsell identification, client intelligence, and long-term account planning preferred.
- Ability to travel approximately 25%, including client meetings, facility visits and industry events.
You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.
Learn more and apply: https://www.nepgroup.com/career/careers
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Banking & Financial Services
- Consulting & Professional Services
- Fintech
- Insurance
What Employers Look For
The qualifications that appear most often in remote client services manager jobs.
- 3 to 5 years of client-facing account management or customer success experience
- Proven ability to manage multiple client accounts simultaneously and meet retention targets
- Strong written and verbal communication skills for executive-level stakeholder interactions
- Experience with CRM platforms such as Salesforce or HubSpot to track account health
- Bachelor's degree in business, communications, or a related field
- Familiarity with contract renewals, upselling, and escalation management processes
Tips for Your Remote Client Services Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client services manager openings from across the U.S. in one place. Search roles by function and apply directly to the ones that match your background before they fill.
Quantify client outcomes in your resume
Remote employers can't observe your work style, so your resume must do the talking. Lead with retention rates, renewal percentages, or net revenue retention numbers from accounts you managed. Concrete client results replace in-person impressions.
Build your async communication for remote screening
Many remote client services manager interviews include a written exercise or asynchronous video step. Practice summarizing client situations, escalation plans, and account updates in writing. Clear, concise written communication is the skill remote employers screen hardest.
Target remote-first companies with distributed teams
Companies that built remote from the ground up, rather than adapting reluctantly, offer more structured onboarding, better async tooling, and clearer expectations for client services managers. Look for roles that explicitly list tools like Salesforce, Gainsight, or Zendesk in the job description.
Remote Client Services Manager Jobs: Frequently Asked Questions
How do I get a remote client services manager job?
Remote client services managers win roles by demonstrating they can own client relationships without in-person oversight. Employers screen heavily for written communication, async responsiveness, and CRM fluency because those skills replace hallway check-ins. A portfolio of retention metrics, renewal rates, or client health scores carries more weight than a resume that lists responsibilities. Remote-first SaaS companies, managed service providers, and tech-enabled professional services firms are the most active hirers.
Which companies hire remote client services managers?
Employers currently hiring remote client services managers include Epiq, IQVIA, and Gallagher, per current remote listings on Migrate Mate as of September 2026. Remote-first software companies, benefits platforms, and distributed professional services firms account for a large share of these openings, typically building client services teams with no geographic requirement.
Can you get a remote client services manager job with no experience?
Yes, but remote entry-level client services manager roles are harder to land because employers expect independent problem-solving from day one without an in-office support structure. The strongest path is through remote customer success coordinator or account coordinator roles at smaller SaaS or tech companies that train up. Candidates can demonstrate readiness by showing ownership of client-facing projects, familiarity with tools like Salesforce or HubSpot, and clear written communication.
Do you need a degree for remote client services manager jobs?
Not always. Many remote employers weight demonstrated client retention outcomes, CRM experience, and account growth results over a specific degree requirement. Remote-first companies in software and professional services frequently hire candidates who can show measurable client success, strong async communication, and self-directed work habits. A degree helps in more traditional industries like financial services or enterprise healthcare technology, where formal credentials still factor into hiring decisions.
Which industries hire the most remote client services managers?
The sectors hiring the most remote client services managers are Technology & Software, Banking & Financial Services, and Consulting & Professional Services, based on current remote listings on Migrate Mate as of September 2026. These industries rely on distributed client-facing teams to manage ongoing relationships, renewals, and escalations without requiring staff in a central office.
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