Customer Service Representative Jobs
Customer Service Representative jobs are open across retail, healthcare, financial services, telecommunications, and e-commerce, with specializations in technical support, billing, and account management, at every level from entry-level to senior and team lead. Find a role that fits below and apply directly.
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Showing 5 of 3,609+ Customer Service Representative jobs
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
What you’ll do
- Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility
- Assists customers in making payment to fully automated revenue control equipment
- Goes above and beyond to deliver an exceptional client and customer experience
- Assists in the management of the day-to-day activities of the assigned location.
- Monitors parkers in pay-in lanes
- Makes every customer interaction a moment that matters through friendly and professional conduct.
- Willing to assist customers that have forgotten where they parked their vehicle.
- Performs other necessary functions as assigned.
- Conducts garage and facility audits as required by management.
- Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct.
- Makes change (if required) for customers before transactions.
- Quotes rates for parking services.
- Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.
- Resolves customer complaints independently or with the aid of a supervisor.
- Answers telephone in a prompt and courteous manner (if required).
- Maintains cleanliness of facility and picks up trash in the surrounding area.
- Presents themselves professionally (neat appearance and in uniform) at all times while at work.
- Arrives to work on time for scheduled shifts.
- Completes any other duties that may be assigned by the supervisor.
Qualifications:
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate to loud.
- The exposure level in the work environment to vehicle emissions is moderate to high
- The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
- The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
- The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
What you’ll do
- Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility
- Assists customers in making payment to fully automated revenue control equipment
- Goes above and beyond to deliver an exceptional client and customer experience
- Assists in the management of the day-to-day activities of the assigned location.
- Monitors parkers in pay-in lanes
- Makes every customer interaction a moment that matters through friendly and professional conduct.
- Willing to assist customers that have forgotten where they parked their vehicle.
- Performs other necessary functions as assigned.
- Conducts garage and facility audits as required by management.
- Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct.
- Makes change (if required) for customers before transactions.
- Quotes rates for parking services.
- Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.
- Resolves customer complaints independently or with the aid of a supervisor.
- Answers telephone in a prompt and courteous manner (if required).
- Maintains cleanliness of facility and picks up trash in the surrounding area.
- Presents themselves professionally (neat appearance and in uniform) at all times while at work.
- Arrives to work on time for scheduled shifts.
- Completes any other duties that may be assigned by the supervisor.
Qualifications:
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate to loud.
- The exposure level in the work environment to vehicle emissions is moderate to high
- The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
- The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
- The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Customer Service Representative Jobs by Experience Level
Top Cities Hiring Customer Service Representatives
Explore customer service representative openings in the cities hiring most right now.
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Find JobsCustomer Service Representative Job Market
Who's Hiring
- Circle K509
- U-Haul119
- Planet Fitness - National Fitness Partners97P
- UniFirst69
- GetGo58G
Top Industries Hiring
- Insurance14
- Retail4
- Airlines4
- Construction & Real Estate4
- Banking & Financial Services4
What Employers Look For
The qualifications that appear most often in customer service representative jobs.
- Strong verbal and written communication skills in a customer-facing environment
- Experience with CRM platforms such as Salesforce, Zendesk, or similar tools
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Ability to handle high call or ticket volume while maintaining accuracy and composure
- Familiarity with de-escalation techniques and complaint resolution procedures
- Typing speed and proficiency with dual-monitor or multi-tab workflows
Tips for Your Customer Service Representative Job Search
Tailor your resume to the channel
Customer service roles differ sharply by channel. Highlight phone experience for call center listings, written communication for chat and email roles, and in-person handling for retail or branch positions. Generic resumes that don't match the channel get filtered out fast.
Apply early to roles that fit
Migrate Mate lists customer service representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Quantify resolution and satisfaction metrics
Recruiters for customer service roles respond to numbers. Replace vague phrases like 'helped customers' with specifics: average handle time you maintained, first-call resolution rates you hit, or the volume of cases you handled per shift.
Mirror the job posting's language exactly
Applicant tracking systems score your resume against the job description. If the posting says 'de-escalation' and yours says 'conflict resolution,' you may not pass the screen. Pull exact phrases from each listing and weave them naturally into your resume.
Prepare for scenario-based interview questions
Customer service interviews almost always include a situation where a caller or customer is angry. Practice a structured answer: what the situation was, how you stayed calm, what steps you took, and how it resolved. Vague answers fail these rounds consistently.
Negotiate schedule and channel, not just pay
In customer service, your shift, queue type, and whether you handle inbound or outbound contact affect your day-to-day more than most other factors. Clarify these details before accepting any offer so you're not surprised after your first week.
Customer Service Representative Jobs: Frequently Asked Questions
Which companies are hiring the most customer service representatives?
The companies hiring the most customer service representatives right now include Circle K, U-Haul, and Planet Fitness - National Fitness Partners, with the largest share of openings in Texas, Florida, and California, based on current listings on Migrate Mate as of August 2026. Demand tends to be highest in healthcare networks, financial services firms, and large retail or e-commerce operations.
How many customer service representative jobs are remote?
About 19% of customer service representative openings are fully remote or hybrid as of August 2026, making it one of the more remote-accessible roles in the job market. Chat, email, and back-office support positions are most likely to be fully remote, while phone-heavy roles and those requiring in-person branch or retail presence are less commonly offered that way.
How do you become a customer service representative?
Most customer service representative roles require a high school diploma and some experience communicating with customers, whether in retail, food service, or another public-facing job. From there, employers typically provide product and system training on the job. Building familiarity with a CRM tool and practicing clear, calm communication in high-pressure situations will make you a stronger candidate from day one.
Can you get hired as a customer service representative with no experience?
Yes, many customer service representative roles are explicitly open to candidates without formal experience, particularly in retail, entry-level call centers, and e-commerce support. Employers prioritize communication skills, reliability, and comfort with technology over a long work history. Volunteering, internships, or part-time customer-facing work can substitute effectively, and highlighting any situation where you resolved someone's problem goes a long way in your application.
What does the customer service representative interview process look like?
Most customer service representative interview processes include a phone or video screen focused on availability and basic communication skills, followed by one or two rounds where you answer scenario-based questions about handling difficult customers, managing competing requests, or using a specific tool. Some employers include a short role-play exercise. The full process typically wraps up quickly compared to other roles, often within a week or two of applying.
Where can I find and apply to customer service representative jobs?
You can find and apply to customer service representative jobs on Migrate Mate, which lists current openings from across the United States. The listings cover roles in industries including healthcare, retail, financial services, and tech support, at experience levels from entry-level to senior. Find roles that fit your background and apply directly to each listing.
See All 3,609+ Customer Service Representative Jobs
Find roles that match your experience and apply in just a few clicks.
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