Customer Service Representative Jobs
Customer Service Representative jobs are open across retail, healthcare, financial services, telecommunications, and e-commerce, with specializations in technical support, billing, and account management, at every level from entry-level to senior and team lead. Find a role that fits below and apply directly.
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A.J. Manufacturing, Inc. | Bloomer, WI
A.J. Manufacturing, Inc. is looking for a Customer Service Representative to join our Customer Service & Inside Sales team. We are seeking a customer-focused, detail-oriented professional who enjoys building relationships, solving problems, and working as part of a team.
This position plays an important role in connecting A.J. Manufacturing with our customers. You will be responsible for responding to customer inquiries, processing orders, providing product information, resolving issues, and coordinating with internal departments to ensure our customers receive the service and support they expect.
The ideal candidate is an excellent communicator who can manage multiple priorities, learn quickly, and remain professional and positive in a fast-paced environment.
Key Responsibilities
- Customer Service: Respond promptly and professionally to customer calls and emails from new and existing customers.
- Order Management: Accurately enter and process customer purchases orders and account changes.
- Customer Support: Provide product information, pricing, and other assistance to customers.
- Problem Resolution: Listen carefully to customer concerns, troubleshoot issues, and identify effective solutions.
- Internal Coordination: Work closely with Sales, Production, Shipping, Engineering, Accounting, and other departments to meet customer needs.
- Record Keeping: Maintain accurate customer records, orders, requests, and communications in company systems.
- Follow-Up: Proactively follow up on customer requests, orders, and issues to ensure satisfaction.
- Escalation: Recognize situations requiring additional support and appropriately involve management or other team members.
- Product Knowledge: Develop and maintain a strong understanding of A.J. Manufacturing products and services.
- Team Support: Contribute to a positive, collaborative work environment and support the overall goals of the Customer Service & Inside Sales team.
What Success Looks Like
In this role, you will help A.J. Manufacturing:
- Deliver an exceptional customer experience.
- Build strong, long-term customer relationships.
- Respond to customer needs quickly and accurately.
- Maintain a professional and positive company image.
- Support efficient communication between customers and internal departments.
Qualifications & Experience
- Post-secondary certificate or degree preferred, particularly in Business Administration, Marketing, Customer Service, or a related field.
- 2+ years of customer-facing, customer service, inside sales, or project management experience preferred.
- Strong computer skills, including proficiency with Microsoft Office Suite.
- Experience working with business software, CRM, ERP, or order-entry systems is a plus.
- Manufacturing or product-based business experience is helpful but not required.
Essential Skills & Attributes
Customer Focused
You genuinely care about helping customers and are committed to providing a positive experience.
Strong Communicator
You communicate clearly, professionally, and effectively with both external customers and internal team members.
Reliable & Accountable
You take ownership of your responsibilities, follow through on commitments, and can be counted on by both customers and coworkers.
Professional & Pleasant
You represent A.J. Manufacturing professionally through every phone call, email, and customer interaction.
Problem Solver
You are comfortable investigating issues, thinking critically, and finding practical solutions.
Highly Organized & Detail-Oriented
You can manage multiple priorities while maintaining accuracy in orders, records, and customer communications.
Adaptable & Quick to Learn
You are comfortable learning new products, systems, processes, and responsibilities and can work independently once trained.
Team Player
You work well with others and understand that exceptional customer service requires strong teamwork across the organization.
Schedule & Location
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Lunch: 1-hour lunch
Location: Onsite at 1217 Oak St., Bloomer, WI
Join the A.J. Manufacturing Team
At A.J. Manufacturing, customer service is more than answering a phone or entering an order. It is about building relationships, solving problems, and making sure our customers know they can count on us.
If you are someone who takes pride in doing things right, enjoys working with people, and wants to be part of an established team, we would like to hear from you.
Pay: From $25.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
A.J. Manufacturing, Inc. | Bloomer, WI
A.J. Manufacturing, Inc. is looking for a Customer Service Representative to join our Customer Service & Inside Sales team. We are seeking a customer-focused, detail-oriented professional who enjoys building relationships, solving problems, and working as part of a team.
This position plays an important role in connecting A.J. Manufacturing with our customers. You will be responsible for responding to customer inquiries, processing orders, providing product information, resolving issues, and coordinating with internal departments to ensure our customers receive the service and support they expect.
The ideal candidate is an excellent communicator who can manage multiple priorities, learn quickly, and remain professional and positive in a fast-paced environment.
Key Responsibilities
- Customer Service: Respond promptly and professionally to customer calls and emails from new and existing customers.
- Order Management: Accurately enter and process customer purchases orders and account changes.
- Customer Support: Provide product information, pricing, and other assistance to customers.
- Problem Resolution: Listen carefully to customer concerns, troubleshoot issues, and identify effective solutions.
- Internal Coordination: Work closely with Sales, Production, Shipping, Engineering, Accounting, and other departments to meet customer needs.
- Record Keeping: Maintain accurate customer records, orders, requests, and communications in company systems.
- Follow-Up: Proactively follow up on customer requests, orders, and issues to ensure satisfaction.
- Escalation: Recognize situations requiring additional support and appropriately involve management or other team members.
- Product Knowledge: Develop and maintain a strong understanding of A.J. Manufacturing products and services.
- Team Support: Contribute to a positive, collaborative work environment and support the overall goals of the Customer Service & Inside Sales team.
What Success Looks Like
In this role, you will help A.J. Manufacturing:
- Deliver an exceptional customer experience.
- Build strong, long-term customer relationships.
- Respond to customer needs quickly and accurately.
- Maintain a professional and positive company image.
- Support efficient communication between customers and internal departments.
Qualifications & Experience
- Post-secondary certificate or degree preferred, particularly in Business Administration, Marketing, Customer Service, or a related field.
- 2+ years of customer-facing, customer service, inside sales, or project management experience preferred.
- Strong computer skills, including proficiency with Microsoft Office Suite.
- Experience working with business software, CRM, ERP, or order-entry systems is a plus.
- Manufacturing or product-based business experience is helpful but not required.
Essential Skills & Attributes
Customer Focused
You genuinely care about helping customers and are committed to providing a positive experience.
Strong Communicator
You communicate clearly, professionally, and effectively with both external customers and internal team members.
Reliable & Accountable
You take ownership of your responsibilities, follow through on commitments, and can be counted on by both customers and coworkers.
Professional & Pleasant
You represent A.J. Manufacturing professionally through every phone call, email, and customer interaction.
Problem Solver
You are comfortable investigating issues, thinking critically, and finding practical solutions.
Highly Organized & Detail-Oriented
You can manage multiple priorities while maintaining accuracy in orders, records, and customer communications.
Adaptable & Quick to Learn
You are comfortable learning new products, systems, processes, and responsibilities and can work independently once trained.
Team Player
You work well with others and understand that exceptional customer service requires strong teamwork across the organization.
Schedule & Location
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Lunch: 1-hour lunch
Location: Onsite at 1217 Oak St., Bloomer, WI
Join the A.J. Manufacturing Team
At A.J. Manufacturing, customer service is more than answering a phone or entering an order. It is about building relationships, solving problems, and making sure our customers know they can count on us.
If you are someone who takes pride in doing things right, enjoys working with people, and wants to be part of an established team, we would like to hear from you.
Pay: From $25.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Customer Service Representative Jobs by Experience Level
Top Cities Hiring Customer Service Representatives
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Find JobsCustomer Service Representative Job Market
Who's Hiring
- Circle K323
- CVS Health139
- State Farm113
- R1 RCM90
- U-Haul64
Top Industries Hiring
- Technology & Software15
- Insurance11
- Chemicals & Materials8
- Distribution & Wholesale8
- Consulting & Professional Services8
What Employers Look For
The qualifications that appear most often in customer service representative jobs.
- Strong verbal and written communication skills in a customer-facing environment
- Experience with CRM platforms such as Salesforce, Zendesk, or similar tools
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Ability to handle high call or ticket volume while maintaining accuracy and composure
- Familiarity with de-escalation techniques and complaint resolution procedures
- Typing speed and proficiency with dual-monitor or multi-tab workflows
Tips for Your Customer Service Representative Job Search
Tailor your resume to the channel
Customer service roles differ sharply by channel. Highlight phone experience for call center listings, written communication for chat and email roles, and in-person handling for retail or branch positions. Generic resumes that don't match the channel get filtered out fast.
Apply early to roles that fit
Migrate Mate lists customer service representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Quantify resolution and satisfaction metrics
Recruiters for customer service roles respond to numbers. Replace vague phrases like 'helped customers' with specifics: average handle time you maintained, first-call resolution rates you hit, or the volume of cases you handled per shift.
Mirror the job posting's language exactly
Applicant tracking systems score your resume against the job description. If the posting says 'de-escalation' and yours says 'conflict resolution,' you may not pass the screen. Pull exact phrases from each listing and weave them naturally into your resume.
Prepare for scenario-based interview questions
Customer service interviews almost always include a situation where a caller or customer is angry. Practice a structured answer: what the situation was, how you stayed calm, what steps you took, and how it resolved. Vague answers fail these rounds consistently.
Negotiate schedule and channel, not just pay
In customer service, your shift, queue type, and whether you handle inbound or outbound contact affect your day-to-day more than most other factors. Clarify these details before accepting any offer so you're not surprised after your first week.
Customer Service Representative Jobs: Frequently Asked Questions
Which companies are hiring the most customer service representatives?
The companies hiring the most customer service representatives right now include Circle K, CVS Health, and State Farm, with the largest share of openings in Texas, California, and Ohio, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest in healthcare networks, financial services firms, and large retail or e-commerce operations.
How many customer service representative jobs are remote?
About 18% of customer service representative openings are fully remote or hybrid as of November 2026, making it one of the more remote-accessible roles in the job market. Chat, email, and back-office support positions are most likely to be fully remote, while phone-heavy roles and those requiring in-person branch or retail presence are less commonly offered that way.
How do you become a customer service representative?
Most customer service representative roles require a high school diploma and some experience communicating with customers, whether in retail, food service, or another public-facing job. From there, employers typically provide product and system training on the job. Building familiarity with a CRM tool and practicing clear, calm communication in high-pressure situations will make you a stronger candidate from day one.
Can you get hired as a customer service representative with no experience?
Yes, many customer service representative roles are explicitly open to candidates without formal experience, particularly in retail, entry-level call centers, and e-commerce support. Employers prioritize communication skills, reliability, and comfort with technology over a long work history. Volunteering, internships, or part-time customer-facing work can substitute effectively, and highlighting any situation where you resolved someone's problem goes a long way in your application.
What does the customer service representative interview process look like?
Most customer service representative interview processes include a phone or video screen focused on availability and basic communication skills, followed by one or two rounds where you answer scenario-based questions about handling difficult customers, managing competing requests, or using a specific tool. Some employers include a short role-play exercise. The full process typically wraps up quickly compared to other roles, often within a week or two of applying.
Where can I find and apply to customer service representative jobs?
You can find and apply to customer service representative jobs on Migrate Mate, which lists current openings from across the United States. The listings cover roles in industries including healthcare, retail, financial services, and tech support, at experience levels from entry-level to senior. Find roles that fit your background and apply directly to each listing.
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