Customer Service Representative Jobs in Charlotte, NC

Customer Service Representative jobs in Charlotte are concentrated in Uptown, South End, and the University City corridor, with strong demand across banking, healthcare, and utilities. Employers hiring right now include Circle K, CCS, and Novra. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles156+
Top employerCircle K
Work type66% On-site
Top credentialHigh school diploma or GED
Companies hiring19

Showing 5 of 156+ Customer Service Representative jobs

Customer Service Representative
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New 17h ago
Customer Service Representative
Circle K
Charlotte, North Carolina
Customer Service
Customer Service & Support
Customer Support
High school diploma or GED
10,000+

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Lead Customer Service Representative
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New 17h ago
Lead Customer Service Representative
Circle K
Charlotte, North Carolina
Business Development
Customer Success
Sales
High school diploma or GED
10,000+

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Lead Customer Service Representative
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Added 1d ago
Lead Customer Service Representative
Advanced Mechanical
Charlotte, North Carolina
Business Development
Customer Success
Sales
On-Site
High school diploma or GED
11-50

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Customer Service Representative | Billing Support
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Added 1d ago
Customer Service Representative | Billing Support
Spectrum
Charlotte, North Carolina
Account Management
Customer Service
Customer Success
High school diploma or GED
10,000+

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Customer Service Representative
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Added 1d ago
Customer Service Representative
Wells Fargo
Charlotte, North Carolina
Customer Service
Customer Service & Support
Customer Support
10,000+

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See All 156+ Customer Service Representative Jobs in Charlotte

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Customer Service Representative Job Market in Charlotte

Who's Hiring

  • Circle K16
  • CCS8
  • Novra8
  • Biesse8
  • Drybar8

Top Industries Hiring

  • Distribution & Wholesale
  • Healthcare & Medical Services

Customer Service Representative Jobs in Charlotte: Frequently Asked Questions

How do I get a customer service representative job in Charlotte?

Focus on Charlotte's dominant hiring sectors: banking and financial services, health systems, and energy utilities. Uptown's corporate towers and the University City area house large contact centers and back-office teams that hire continuously. Candidates who can demonstrate experience with high call volume, CRM platforms, or account management stand out locally. Tailoring your resume to the specific industry, whether insurance claims, retail banking, or patient services, gives you a clear edge over generalist applicants.

Which companies hire customer service representatives in Charlotte?

Companies currently hiring customer service representatives in Charlotte include Circle K, CCS, and Novra, per current listings on Migrate Mate as of November 2026. Charlotte's mix of major bank headquarters, regional health systems, and national utility providers means a wide range of employer types are actively recruiting for these roles year-round.

Are there remote customer service representative jobs in Charlotte?

Yes, customer service representative work is among the more remote-friendly roles available, particularly for phone, chat, and account support positions that require no in-person interaction. About 34% of customer service representative openings tied to Charlotte are remote or hybrid as of November 2026, reflecting the sector's broad adoption of distributed teams. Financial services and insurance firms headquartered in Charlotte have been especially consistent in offering fully remote options.

How can I get a customer service representative job in Charlotte with little or no experience?

The most realistic entry path in Charlotte is through retail banking or health system call centers, both of which routinely hire candidates without prior professional experience and provide paid training. Bank of America, Atrium Health, and similar large Charlotte employers run structured onboarding programs designed for entry-level hires. Starting in an inbound support or patient scheduling role and building CRM and communication skills creates a clear path to senior representative or team lead positions within one to two years.

Which industries hire the most customer service representatives in Charlotte?

Charlotte customer service representative roles concentrate in Distribution & Wholesale and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. Charlotte's status as one of the largest banking centers in the country, combined with a growing healthcare corridor and major utility operations, makes those sectors the primary and most consistent sources of local demand.

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