Client Manager Jobs in North Carolina
Client Manager jobs in North Carolina are in steady demand, with the strongest concentration in banking and financial services, healthcare systems, technology, and commercial insurance, and openings ranging from entry-level account coordinator roles through senior client management positions. The largest hiring metros are Charlotte, Raleigh, and Durham, where employers like Bank of America, Truist Financial, and UnitedHealth Group consistently staff client management teams. The most sought-after specialties in the state are financial services client management, healthcare account management, and B2B technology accounts. Find a role that fits below and apply directly.
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Showing 5 of 48+ Client Manager jobs
Position Title: [[req_jobTitle]]
Salary: $125000-$140000
At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com
Job Summary:
Great technology only creates value when people understand it, trust it, and use it. The Client Success Manager plays a key role in making that happen by leading onboarding, training, communications, and ongoing support for E15's Business Intelligence products.
Leading a small Client Success team, you'll help Compass stakeholders and clients successfully adopt our reporting solutions while partnering across the organization to deliver a consistent, high-quality user experience. Whether you're leading a client training session, developing a communication plan for a new feature, or helping improve our support processes, your focus is always the same: helping users get the most from our products.
Responsibilities:
- Lead and develop the Client Success team, fostering a culture of collaboration, accountability, and continuous improvement.
- Lead the successful onboarding, adoption, and ongoing support of E15's Business Intelligence products, ensuring a consistent, high-quality experience for Compass stakeholders and clients.
- Manage multiple client implementations and operational workstreams simultaneously, balancing priorities across the team.
- Partner with cross-functional teams to ensure new products and features are successfully transitioned from development to implementation and ongoing support.
- Create engaging enablement content to support successful product adoption, including presentations, user guides, knowledge base articles, product demonstrations, instructional videos, and stakeholder communications.
- Lead stakeholder communications, including product launches, feature enhancements, operational updates, and issue resolution communications.
- Present reporting solutions and product capabilities to Compass stakeholders and client users, translating complex technical concepts into clear business value.
- Oversee support operations, continuously improving processes, documentation, and the overall client experience.
- Partner with sales and account teams to support client presentations, RFP responses, and demonstrations that accurately represent E15's Business Intelligence solutions.
- Gather stakeholder feedback and identify opportunities to improve product adoption, client engagement, and operational effectiveness.
Qualifications:
- 5+ years of experience in client success, customer enablement, implementation, consulting, project management, or a related customer-facing role.
- Experience leading or mentoring a team in a fast-paced, collaborative environment.
- Strong presentation and facilitation skills with the ability to communicate effectively to both technical and non-technical audiences.
- Excellent written and verbal communication skills with a passion for creating clear, engaging communications and training materials.
- Demonstrated ability to manage multiple projects and priorities simultaneously while maintaining exceptional attention to detail.
- Experience developing onboarding programs, training content, documentation, or knowledge base resources.
- Proven ability to build trusted relationships and influence stakeholders across multiple levels of an organization.
- Experience supporting software, SaaS, or business intelligence products is preferred.
- Familiarity with analytics and reporting platforms (e.g., Tableau, Power BI), customer support platforms (e.g., Freshdesk), and knowledge management tools is a plus.
- Experience creating training materials or multimedia learning content for software or technology products is a plus.
Apply to E15 today!
E15 is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at E15 are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1561048
E15 Group
Margaret Lovette
[[req_classification]]
Position Title: [[req_jobTitle]]
Salary: $125000-$140000
At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com
Job Summary:
Great technology only creates value when people understand it, trust it, and use it. The Client Success Manager plays a key role in making that happen by leading onboarding, training, communications, and ongoing support for E15's Business Intelligence products.
Leading a small Client Success team, you'll help Compass stakeholders and clients successfully adopt our reporting solutions while partnering across the organization to deliver a consistent, high-quality user experience. Whether you're leading a client training session, developing a communication plan for a new feature, or helping improve our support processes, your focus is always the same: helping users get the most from our products.
Responsibilities:
- Lead and develop the Client Success team, fostering a culture of collaboration, accountability, and continuous improvement.
- Lead the successful onboarding, adoption, and ongoing support of E15's Business Intelligence products, ensuring a consistent, high-quality experience for Compass stakeholders and clients.
- Manage multiple client implementations and operational workstreams simultaneously, balancing priorities across the team.
- Partner with cross-functional teams to ensure new products and features are successfully transitioned from development to implementation and ongoing support.
- Create engaging enablement content to support successful product adoption, including presentations, user guides, knowledge base articles, product demonstrations, instructional videos, and stakeholder communications.
- Lead stakeholder communications, including product launches, feature enhancements, operational updates, and issue resolution communications.
- Present reporting solutions and product capabilities to Compass stakeholders and client users, translating complex technical concepts into clear business value.
- Oversee support operations, continuously improving processes, documentation, and the overall client experience.
- Partner with sales and account teams to support client presentations, RFP responses, and demonstrations that accurately represent E15's Business Intelligence solutions.
- Gather stakeholder feedback and identify opportunities to improve product adoption, client engagement, and operational effectiveness.
Qualifications:
- 5+ years of experience in client success, customer enablement, implementation, consulting, project management, or a related customer-facing role.
- Experience leading or mentoring a team in a fast-paced, collaborative environment.
- Strong presentation and facilitation skills with the ability to communicate effectively to both technical and non-technical audiences.
- Excellent written and verbal communication skills with a passion for creating clear, engaging communications and training materials.
- Demonstrated ability to manage multiple projects and priorities simultaneously while maintaining exceptional attention to detail.
- Experience developing onboarding programs, training content, documentation, or knowledge base resources.
- Proven ability to build trusted relationships and influence stakeholders across multiple levels of an organization.
- Experience supporting software, SaaS, or business intelligence products is preferred.
- Familiarity with analytics and reporting platforms (e.g., Tableau, Power BI), customer support platforms (e.g., Freshdesk), and knowledge management tools is a plus.
- Experience creating training materials or multimedia learning content for software or technology products is a plus.
Apply to E15 today!
E15 is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at E15 are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1561048
E15 Group
Margaret Lovette
[[req_classification]]
See All 48 Client Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Client Manager JobsClient Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Client Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Technology & Software
- Consulting & Professional Services
- Healthcare & Medical Services
What North Carolina Employers Look For
The qualifications that appear most often in client manager jobs across North Carolina.
- Bachelor's degree in business, marketing, communications, or a related field
- Two or more years of account management or client-facing experience
- Demonstrated ability to manage a portfolio of business accounts independently
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client presentations and reporting
- Experience collaborating with internal teams including sales, operations, and finance
Client Manager Jobs in North Carolina: Frequently Asked Questions
How do you become a client manager in North Carolina?
Most client manager roles in North Carolina require a bachelor's degree in business, marketing, or a related field along with prior account management or sales experience. No universal state license governs the title, but roles in financial services may require FINRA licensing, and insurance account management roles require an active North Carolina Department of Insurance license. Building experience in a coordinator or associate account manager role at a Charlotte financial firm or a Raleigh-area technology company is the most common path.
Which companies hire client managers in North Carolina?
Employers hiring client managers in North Carolina right now include Marsh McLennan Agency, BAYADA Home Health Care, and Lenovo, based on current listings on Migrate Mate as of August 2026. North Carolina's concentration of financial services headquarters in Charlotte and major healthcare and technology employers in the Research Triangle creates consistent, year-round demand for client management professionals across both sectors.
Which North Carolina cities have the most client manager jobs?
Charlotte, Raleigh, and Cary have the most client manager openings in North Carolina. Charlotte drives the largest share of demand through its status as a major U.S. banking center, home to Bank of America and Truist Financial, while Raleigh and Durham draw strong hiring from the healthcare systems and technology firms anchored in and around Research Triangle Park.
Are there remote client manager jobs in North Carolina?
Yes, and they are more common than in many other fields, since client management work is largely relationship-based and communication-driven rather than tied to a physical site. About 52% of client manager openings tied to North Carolina are remote or hybrid as of August 2026, reflecting how widely employers have accepted distributed account teams. Fully remote roles tend to concentrate in technology and SaaS account management, while financial services and healthcare client roles more often require hybrid or on-site arrangements.
How can I get hired as a client manager in North Carolina with little or no experience?
The most realistic entry path is landing an account coordinator or client services associate role, which are the primary feeder positions into client management at North Carolina employers. Large Charlotte-area banks and insurance carriers, Raleigh-Durham technology companies, and health system revenue cycle teams regularly hire candidates with a bachelor's degree and strong communication skills for these associate roles. Earning a Salesforce Associate certification or a North Carolina Department of Insurance license before applying gives candidates a practical edge and signals readiness for client-facing work.
Where can I find and apply to client manager jobs in North Carolina?
You can find and apply to client manager jobs in North Carolina on Migrate Mate, which lists current openings across Charlotte, Raleigh, Durham, and other North Carolina markets. Find roles that fit your background and apply directly to the employers posting them.
See All 48 Client Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Client Manager Jobs