Client Manager Jobs
Client Manager jobs are open across technology, financial services, healthcare, and professional services, at every level from associate to senior and director, with specializations in account growth, enterprise accounts, and customer success. Find a role that fits from the openings below and apply directly.
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Liberty Mutual has an immediate opening for a Client Services Manager II. The Client Service Manager II, under limited supervision, is primarily assigned to large, moderately complex customers. You will own, manage, coordinate and lead the servicing of assigned accounts. The role is responsible for overall service delivery, including assisting in new business acquisition, account installation, and ongoing proactive and responsive service.
Responsibilities
- Recommends a comprehensive service plan to control significant problems in complex risks, often working with risk control on plan development.
- Monitors status of action items and makes modifications to service plan based on feedback from the customer and broker.
- Designs and proposes solutions to diverse customer concerns.
- Deescalates difficult customer interactions as appropriate.
- Monitors and improves problem reporting, tracking, escalation and resolution.
- Ensures continued compliance.
- Coordinates and leads meetings with customer and broker to ensure service results are in line with plan.
- Manages the delivery of services by all internal functional representatives through proactive follow up and customer/broker communication.
- Manages installation process for new and existing accounts, consults with internal functional representatives when necessary.
- Ensures that understanding and agreement is reached on roles and responsibilities.
- May assist in the renewal process.
- Provides account specific input on overall service plan to include service delivery, service issues and outcome results.
- Utilizing existing relationships, positions us to win round out opportunities and recommends the specific types of products appropriate for a customer.
- Participate in prospecting efforts by conducting services analysis and conducting service presentations on assigned prospects.
- Represent Liberty Mutual by attending or presenting at industry forums.
- Assist in internal training efforts by developing material and presenting assigned topics.
- Bachelor`s degree or equivalent business background plus at least 7 years of relevant commercial lines experience required
- Claims experience strongly preferred but not mandatory
- Material understanding of insurance operations
- Relevant commercial insurance experience or 3 to 5 years of account management
- Demonstrated ability to express ideas clearly and concisely (both orally and in written form)
- Fully effective organizational and interpersonal skills needed to set priorities and manage time to maximize agent and customer interactions
- Information gathering, analytical skills and proficiency in systems are required
- Demonstrated skills in the areas of negotiation, persuasion, presentation and problem solving
- Working toward ARM and/or CPCU preferred
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Liberty Mutual has an immediate opening for a Client Services Manager II. The Client Service Manager II, under limited supervision, is primarily assigned to large, moderately complex customers. You will own, manage, coordinate and lead the servicing of assigned accounts. The role is responsible for overall service delivery, including assisting in new business acquisition, account installation, and ongoing proactive and responsive service.
Responsibilities
- Recommends a comprehensive service plan to control significant problems in complex risks, often working with risk control on plan development.
- Monitors status of action items and makes modifications to service plan based on feedback from the customer and broker.
- Designs and proposes solutions to diverse customer concerns.
- Deescalates difficult customer interactions as appropriate.
- Monitors and improves problem reporting, tracking, escalation and resolution.
- Ensures continued compliance.
- Coordinates and leads meetings with customer and broker to ensure service results are in line with plan.
- Manages the delivery of services by all internal functional representatives through proactive follow up and customer/broker communication.
- Manages installation process for new and existing accounts, consults with internal functional representatives when necessary.
- Ensures that understanding and agreement is reached on roles and responsibilities.
- May assist in the renewal process.
- Provides account specific input on overall service plan to include service delivery, service issues and outcome results.
- Utilizing existing relationships, positions us to win round out opportunities and recommends the specific types of products appropriate for a customer.
- Participate in prospecting efforts by conducting services analysis and conducting service presentations on assigned prospects.
- Represent Liberty Mutual by attending or presenting at industry forums.
- Assist in internal training efforts by developing material and presenting assigned topics.
- Bachelor`s degree or equivalent business background plus at least 7 years of relevant commercial lines experience required
- Claims experience strongly preferred but not mandatory
- Material understanding of insurance operations
- Relevant commercial insurance experience or 3 to 5 years of account management
- Demonstrated ability to express ideas clearly and concisely (both orally and in written form)
- Fully effective organizational and interpersonal skills needed to set priorities and manage time to maximize agent and customer interactions
- Information gathering, analytical skills and proficiency in systems are required
- Demonstrated skills in the areas of negotiation, persuasion, presentation and problem solving
- Working toward ARM and/or CPCU preferred
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Client Manager Jobs by Experience Level
Top Cities Hiring Client Managers
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Find Client Manager JobsClient Manager Job Market
Who's Hiring
- Gallagher74
- JPMorganChase72
- TikTok65
- World Insurance Associates42
- U.S. Bank33
Top Industries Hiring
- Technology & Software74
- Banking & Financial Services16
- Healthcare & Medical Services16
- Investment & Asset Management16
- Consulting & Professional Services16
What Employers Look For
The qualifications that appear most often in client manager jobs.
- 2-5 years of account management, client services, or B2B sales experience
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Demonstrated ability to retain clients and grow revenue within an existing portfolio
- Strong written and verbal communication skills for executive-level client interactions
- Bachelor's degree in business, communications, marketing, or a related field
- Experience managing renewals, upsells, and contract negotiations with clients
Tips for Your Client Manager Job Search
Quantify your retention and growth numbers
Client manager resumes that win interviews show concrete outcomes: renewal rates, upsell revenue, or portfolio size. Pull those figures from your CRM reports or performance reviews now, before you start applying, so every resume you send is already tailored.
Apply early to roles that fit
Migrate Mate lists client manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target industry verticals deliberately
Client manager roles in SaaS, insurance, and logistics demand different domain fluency. Filter your search by industry early, because hiring managers read resumes faster when your past clients and products map directly to their sector.
Tailor your resume to the client tier
Enterprise client managers and SMB client managers are evaluated on different skills. Highlight named accounts, contract values, and stakeholder seniority for enterprise roles. For SMB and mid-market roles, emphasize volume, onboarding speed, and self-sufficiency.
Prepare a structured story about a lost account
Interviewers for client manager roles almost always ask how you handled churn or a difficult client. Prepare a specific example with the context, your actions, and what you learned. Candidates who dodge this question rarely advance to final rounds.
Negotiate using total book-of-business scope
When negotiating an offer, frame your ask around the revenue you'll manage, not just your title. Researching the typical portfolio size for the role, then connecting your base and variable split to that scope, gives you a more grounded counter than citing competitor offers.
Client Manager Jobs: Frequently Asked Questions
Which companies are hiring the most client managers?
The companies hiring the most client managers right now include Gallagher, JPMorganChase, and TikTok, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of August 2026. Demand is consistently strong in technology, financial services, and managed services companies with recurring-revenue models.
How many client manager jobs are remote?
About 66% of client manager openings are fully remote or hybrid as of August 2026, making it one of the more flexible professional roles to search. Customer success and SaaS account management positions tend to have the highest remote availability, while field-based and enterprise client manager roles more often require on-site or regional presence.
How do you become a client manager?
Most client managers move into the role from customer-facing positions such as customer success associate, account coordinator, or inside sales rep. Building fluency in a CRM tool, developing a record of client communication, and taking ownership of renewal conversations in your current role all accelerate the transition. Some employers also hire directly from consulting or project management backgrounds when domain expertise is the priority.
Can you get a client manager job with little or no experience?
Yes, associate and junior client manager roles are specifically designed for candidates without prior account ownership. Employers in this tier look for strong communication skills, comfort with CRM tools, and any experience coordinating between clients and internal teams, even in internships or support roles. Highlighting a specific instance where you resolved a client problem independently will stand out over generic service experience.
What does the client manager interview process look like?
Most client manager interview processes run three to four stages. An initial recruiter screen is followed by a hiring manager conversation focused on your client handling approach and past portfolio. Later rounds often include a panel or cross-functional interview with sales, product, or operations stakeholders. Many employers also assign a take-home case study asking you to diagnose a fictional at-risk account and present a retention plan.
Where can I find and apply to client manager jobs?
You can find and apply to client manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and target industry, then apply directly to each listing from the page.
See All 2,324+ Client Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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