Client Manager Jobs
Client Manager jobs are open across technology, financial services, healthcare, and professional services, at every level from associate to senior and director, with specializations in account growth, enterprise accounts, and customer success. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
Delta Dental of Washington (DDWA) is seeking a highly skilled National Account Client Manager to join our Seattle based team. This role is responsible for the strategic planning, oversight, and ongoing management of complex commercial accounts, many of which have more than 5,000 subscribers. The National Account Client Manager serves as a trusted advisor and subject matter expert, ensuring exceptional client satisfaction, strong financial performance, and alignment with DDWA’s mission and organizational priorities.
At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.
We offer a highly competitive medical, dental and vision plans as well offering an 8% 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.
The pay range for this position in Western Washington is $102,200 – $160,300, and in Eastern Washington is $89,000 – $139,600. Washington Dental Service and its affiliates, including Delta Dental of Washington and Arcora Foundation intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.
ESSENTIAL RESPONSIBILITIES:
The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Delta Dental of Washington and Arcora Foundation reserve the right to change the responsibilities at any time with or without notice.
Strategic Account Management
- Build and implement annual strategic plans for a complex portfolio of large national accounts (5k+ lives).
- Manage all aspects of national account servicing, from scheduled meetings to daily operational needs.
- Serve as the primary relationship owner for brokers, clients, and other key stakeholders.
- Act as the accounts’ connection to DDWA cross-functional teams, leadership, and enterprise initiatives.
Renewals, Pricing, and Negotiation
- Lead renewal activities for assigned accounts, including proposal coordination, rate negotiation, and delivery of recommendations.
- Negotiate pricing and rates directly with brokers and serve as the intermediary between Underwriting and external partners.
- Advocate for pricing recommendations in front of Senior Leadership and the Pricing Committee.
Product, Funding, and Market Expertise
- Demonstrate expert-level understanding of all funding types, paid loss ratios, and the impact of benefit design on claims utilization.
- Maintain deep knowledge of DDWA’s large group product offering and how benefit modifications influence rates, utilization, and behavioral outcomes.
- Frequently articulate DDWA’s value proposition within the competitive large group market segment.
- Evaluate competitive positioning and routinely complete network comparisons using various reporting tools to demonstrate DDWA’s network strengths.
Analytics, Reporting, and Insights
- Leverage key metrics from the Dental Action Report to influence client decision-making and drive behavior change.
- Utilize DDWA’s Online Reporting tool; frequently prepare and deliver data-driven presentations for clients and brokers.
- Provide in-depth analysis on outcomes, claims impact, clinical insights, and utilization patterns to support plan design discussions.
Client Influence, Leadership, and Mission Advancement
- Establish credibility quickly within broker and client communities; consistently act as a trusted advisor.
- Demonstrate exceptional responsiveness and relationship-building skills.
- Promote DDWA mission objectives through innovative engagement strategies beyond standard campaigns (e.g., desk drops, multi-vendor partnerships, heatmap analysis, onsite dental promotion, equitable utilization of benefit initiatives).
- Maintain a strong understanding of organizational initiatives and translate impacts to clients and stakeholders.
- Provide mentorship and guidance to peers; frequently contribute insights in the development of new products, processes, or features.
- Collaborate with subject matter experts to develop sound, data-backed strategies for plan design changes.
BASIC QUALIFICATIONS
The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.
- Washington State Office of Insurance Commissioner Health and Disability License is required.
- Bachelor’s degree and 8+ years of related experience, or an equivalent combination of education and experience.
- Superior relationship building and interpersonal skills.
- Outstanding project management and organizational skills.
- Excellent verbal and written communications skills, with the ability to work effectively with diverse groups.
- Strong analytic and quantitative abilities.
- Proficiency with Salesforce and Microsoft Office products (PowerPoint, Excel, Word).
Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
INTRODUCTION
Delta Dental of Washington (DDWA) is seeking a highly skilled National Account Client Manager to join our Seattle based team. This role is responsible for the strategic planning, oversight, and ongoing management of complex commercial accounts, many of which have more than 5,000 subscribers. The National Account Client Manager serves as a trusted advisor and subject matter expert, ensuring exceptional client satisfaction, strong financial performance, and alignment with DDWA’s mission and organizational priorities.
At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.
We offer a highly competitive medical, dental and vision plans as well offering an 8% 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.
The pay range for this position in Western Washington is $102,200 – $160,300, and in Eastern Washington is $89,000 – $139,600. Washington Dental Service and its affiliates, including Delta Dental of Washington and Arcora Foundation intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.
ESSENTIAL RESPONSIBILITIES:
The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Delta Dental of Washington and Arcora Foundation reserve the right to change the responsibilities at any time with or without notice.
Strategic Account Management
- Build and implement annual strategic plans for a complex portfolio of large national accounts (5k+ lives).
- Manage all aspects of national account servicing, from scheduled meetings to daily operational needs.
- Serve as the primary relationship owner for brokers, clients, and other key stakeholders.
- Act as the accounts’ connection to DDWA cross-functional teams, leadership, and enterprise initiatives.
Renewals, Pricing, and Negotiation
- Lead renewal activities for assigned accounts, including proposal coordination, rate negotiation, and delivery of recommendations.
- Negotiate pricing and rates directly with brokers and serve as the intermediary between Underwriting and external partners.
- Advocate for pricing recommendations in front of Senior Leadership and the Pricing Committee.
Product, Funding, and Market Expertise
- Demonstrate expert-level understanding of all funding types, paid loss ratios, and the impact of benefit design on claims utilization.
- Maintain deep knowledge of DDWA’s large group product offering and how benefit modifications influence rates, utilization, and behavioral outcomes.
- Frequently articulate DDWA’s value proposition within the competitive large group market segment.
- Evaluate competitive positioning and routinely complete network comparisons using various reporting tools to demonstrate DDWA’s network strengths.
Analytics, Reporting, and Insights
- Leverage key metrics from the Dental Action Report to influence client decision-making and drive behavior change.
- Utilize DDWA’s Online Reporting tool; frequently prepare and deliver data-driven presentations for clients and brokers.
- Provide in-depth analysis on outcomes, claims impact, clinical insights, and utilization patterns to support plan design discussions.
Client Influence, Leadership, and Mission Advancement
- Establish credibility quickly within broker and client communities; consistently act as a trusted advisor.
- Demonstrate exceptional responsiveness and relationship-building skills.
- Promote DDWA mission objectives through innovative engagement strategies beyond standard campaigns (e.g., desk drops, multi-vendor partnerships, heatmap analysis, onsite dental promotion, equitable utilization of benefit initiatives).
- Maintain a strong understanding of organizational initiatives and translate impacts to clients and stakeholders.
- Provide mentorship and guidance to peers; frequently contribute insights in the development of new products, processes, or features.
- Collaborate with subject matter experts to develop sound, data-backed strategies for plan design changes.
BASIC QUALIFICATIONS
The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.
- Washington State Office of Insurance Commissioner Health and Disability License is required.
- Bachelor’s degree and 8+ years of related experience, or an equivalent combination of education and experience.
- Superior relationship building and interpersonal skills.
- Outstanding project management and organizational skills.
- Excellent verbal and written communications skills, with the ability to work effectively with diverse groups.
- Strong analytic and quantitative abilities.
- Proficiency with Salesforce and Microsoft Office products (PowerPoint, Excel, Word).
Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See All 919+ Client Manager Jobs
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Find Client Manager JobsClient Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Gallagher92
- GHD29
- MBE CPAs21
- Robert Half21
- JPMorganChase18
Top Industries Hiring
- Technology & Software191
- Consulting & Professional Services172
- Insurance135
- Accounting & Auditing86
- Banking & Financial Services67
What Employers Look For
The qualifications that appear most often in client manager jobs.
- 2-5 years of account management, client services, or B2B sales experience
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Demonstrated ability to retain clients and grow revenue within an existing portfolio
- Strong written and verbal communication skills for executive-level client interactions
- Bachelor's degree in business, communications, marketing, or a related field
- Experience managing renewals, upsells, and contract negotiations with clients
Tips for Your Client Manager Job Search
Quantify your retention and growth numbers
Client manager resumes that win interviews show concrete outcomes: renewal rates, upsell revenue, or portfolio size. Pull those figures from your CRM reports or performance reviews now, before you start applying, so every resume you send is already tailored.
Apply early to roles that fit
Migrate Mate lists client manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target industry verticals deliberately
Client manager roles in SaaS, insurance, and logistics demand different domain fluency. Filter your search by industry early, because hiring managers read resumes faster when your past clients and products map directly to their sector.
Tailor your resume to the client tier
Enterprise client managers and SMB client managers are evaluated on different skills. Highlight named accounts, contract values, and stakeholder seniority for enterprise roles. For SMB and mid-market roles, emphasize volume, onboarding speed, and self-sufficiency.
Prepare a structured story about a lost account
Interviewers for client manager roles almost always ask how you handled churn or a difficult client. Prepare a specific example with the context, your actions, and what you learned. Candidates who dodge this question rarely advance to final rounds.
Negotiate using total book-of-business scope
When negotiating an offer, frame your ask around the revenue you'll manage, not just your title. Researching the typical portfolio size for the role, then connecting your base and variable split to that scope, gives you a more grounded counter than citing competitor offers.
Client Manager Jobs: Frequently Asked Questions
Which companies are hiring the most client managers?
The companies hiring the most client managers right now include Gallagher, GHD, and MBE CPAs, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. Demand is consistently strong in technology, financial services, and managed services companies with recurring-revenue models.
How many client manager jobs are remote?
About 40% of client manager openings are fully remote or hybrid as of June 2026, making it one of the more flexible professional roles to search. Customer success and SaaS account management positions tend to have the highest remote availability, while field-based and enterprise client manager roles more often require on-site or regional presence.
How do you become a client manager?
Most client managers move into the role from customer-facing positions such as customer success associate, account coordinator, or inside sales rep. Building fluency in a CRM tool, developing a record of client communication, and taking ownership of renewal conversations in your current role all accelerate the transition. Some employers also hire directly from consulting or project management backgrounds when domain expertise is the priority.
Can you get a client manager job with little or no experience?
Yes, associate and junior client manager roles are specifically designed for candidates without prior account ownership. Employers in this tier look for strong communication skills, comfort with CRM tools, and any experience coordinating between clients and internal teams, even in internships or support roles. Highlighting a specific instance where you resolved a client problem independently will stand out over generic service experience.
What does the client manager interview process look like?
Most client manager interview processes run three to four stages. An initial recruiter screen is followed by a hiring manager conversation focused on your client handling approach and past portfolio. Later rounds often include a panel or cross-functional interview with sales, product, or operations stakeholders. Many employers also assign a take-home case study asking you to diagnose a fictional at-risk account and present a retention plan.
Where can I find and apply to client manager jobs?
You can find and apply to client manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and target industry, then apply directly to each listing from the page.
See All 919+ Client Manager Jobs
Jump back to the full list of openings and apply to any client manager role that fits.
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