Client Manager Jobs
Client Manager jobs are open across technology, financial services, healthcare, and professional services, at every level from associate to senior and director, with specializations in account growth, enterprise accounts, and customer success. Find a role that fits from the openings below and apply directly.
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CLIENT SUCCESS MANAGER – US INSURANCE (P&C)WHO WE ARE
Paktolus – Leaders of the Digital Evolution
Paktolus is a trusted partner to our clients for transformative, end-to-end software and application development solutions. Our mission is to deliver a tangible boost in productivity, profitability, and shareholder value for clients across the globe, whether they are a capitalized start-up or a Fortune 500 company.
With a team of 350+ experts and a footprint spanning North America, Europe, Asia, and Latin America, Paktolus offers an unparalleled advantage by seamlessly combining the strengths of local, nearshore, and international talent pools to bring projects to life.
JOB SUMMARY
We are seeking an experienced Client Success Manager with strong expertise in the US Insurance domain, particularly Property & Casualty (P&C) insurance and Underwriting.
The ideal candidate should have a strong background in Product Management and Technical Business Analysis, along with hands-on experience in custom software/application development.
The candidate will be responsible for understanding client business needs, gathering and analyzing requirements, designing workflows, creating wireframes/mockups, and translating business requirements into functional and technical specifications.
This role requires someone who can bridge the gap between clients, business stakeholders, product teams, and technical teams to drive successful product development and implementation.
KEY RESPONSIBILITIES
- Collaborate effectively with technical and non-technical stakeholders, customers, and internal teams.
- Take ownership of end-to-end product development and successful delivery of assigned initiatives.
- Lead ERP/CRM and custom application development initiatives with minimal supervision.
- Gather, analyze, and document detailed business and functional requirements.
- Conduct stakeholder discussions, brainstorming sessions, and requirement-gathering workshops.
- Create detailed use cases, user stories, functional specifications, and process documentation.
- Design and develop wireframes, mockups, and workflow diagrams to translate business requirements into application functionality.
- Demonstrate strong Product Management capabilities rather than limiting responsibilities to project coordination and tracking.
- Work closely with UI/UX, development, and QA teams to ensure requirements are clearly understood and implemented.
- Lead Scrum planning, backlog prioritization, sprint reviews, and Agile ceremonies.
- Provide functional guidance to technical teams throughout the SDLC.
- Understand and validate business workflows related to US P&C insurance, including underwriting processes.
- Ensure the delivered product functionality meets customer expectations and business requirements.
- Coordinate User Acceptance Testing (UAT), validate test scenarios, and facilitate client feedback.
- Conduct product demonstrations and walkthroughs of newly developed features and applications.
- Identify potential project/product risks and recommend mitigation strategies.
- Monitor project progress, communicate updates to management, and obtain necessary approvals for key decisions.
- Drive continuous improvement in product functionality based on customer feedback and business requirements.
KEY SKILLS AND QUALIFICATIONS (MUST HAVE)
- 5+ years of experience in end-to-end software/application development, technical business analysis, or product management.
- Strong understanding of the US Insurance market, particularly Property & Casualty (P&C) insurance.
- Practical knowledge of P&C insurance underwriting processes, workflows, and business operations.
- Proven experience in Product Management, preferably involving custom software/application development.
- Hands-on experience in requirement gathering, workflow designing, wireframing, and creating application mockups.
- Ability to translate business requirements into functional specifications, user stories, and technical requirements.
- Experience working closely with UI/UX designers, developers, QA teams, and business stakeholders.
- Strong knowledge of SDLC, Agile (Scrum), and Waterfall methodologies.
- Experience with Scrum planning, product backlog management, and prioritization.
- Knowledge and experience using Postman for API testing and validation.
- Understanding of REST, SOAP, XML, Swagger, and system integration concepts.
- Strong understanding of client-server architecture, relational databases, cloud-based, and web-based applications.
- Advanced knowledge of SQL and system integration solutions.
- Must have working knowledge of Business Intelligence concepts, including reporting, querying, dashboards, OLAP, spreadsheets, and data mining.
- Basic understanding of ERP and CRM system implementation.
- Strong understanding of testing methodologies, UAT, and quality assurance processes.
- Excellent verbal and written communication, presentation, and stakeholder management skills.
- Ability to independently manage priorities, identify risks, solve problems, and meet deadlines.
- Excellent documentation and presentation skills, including the ability to communicate ideas through PowerPoint, Word, wireframes, and workflow diagrams.
ADD-ON SKILLS
- Experience in the US P&C Insurance industry, particularly underwriting.
- Knowledge of policy administration, claims management, rating, and insurance lifecycle processes.
- Understanding of insurance technology platforms and custom insurance application development.
- Knowledge of Information Security and Identity Management.
- Experience with BI tools and data-driven product enhancements.
- Exposure to UI/UX design tools and prototyping platforms.
Pay: $120,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Work from home
Application Question(s):
- Do you have experience communicating directly with clients, customers, or stakeholders?
- Whats your current salary (USD) per year
- What are your salary expectations (USD) per year
- Do you have experience in US Insurance?
- “Do you have experience working in the P&C insurance domain?
Work Location: Remote
Client Manager Jobs by Experience Level
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Find Client Manager JobsClient Manager Job Market
Who's Hiring
- Gallagher49
- JPMorganChase43
- TikTok36
- Allied Universal36
- BAYADA Home Health Care36
Top Industries Hiring
- Technology & Software45
- Accounting & Auditing11
- Consulting & Professional Services11
- Insurance7
- Retail2
What Employers Look For
The qualifications that appear most often in client manager jobs.
- 2-5 years of account management, client services, or B2B sales experience
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Demonstrated ability to retain clients and grow revenue within an existing portfolio
- Strong written and verbal communication skills for executive-level client interactions
- Bachelor's degree in business, communications, marketing, or a related field
- Experience managing renewals, upsells, and contract negotiations with clients
Tips for Your Client Manager Job Search
Quantify your retention and growth numbers
Client manager resumes that win interviews show concrete outcomes: renewal rates, upsell revenue, or portfolio size. Pull those figures from your CRM reports or performance reviews now, before you start applying, so every resume you send is already tailored.
Apply early to roles that fit
Migrate Mate lists client manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target industry verticals deliberately
Client manager roles in SaaS, insurance, and logistics demand different domain fluency. Filter your search by industry early, because hiring managers read resumes faster when your past clients and products map directly to their sector.
Tailor your resume to the client tier
Enterprise client managers and SMB client managers are evaluated on different skills. Highlight named accounts, contract values, and stakeholder seniority for enterprise roles. For SMB and mid-market roles, emphasize volume, onboarding speed, and self-sufficiency.
Prepare a structured story about a lost account
Interviewers for client manager roles almost always ask how you handled churn or a difficult client. Prepare a specific example with the context, your actions, and what you learned. Candidates who dodge this question rarely advance to final rounds.
Negotiate using total book-of-business scope
When negotiating an offer, frame your ask around the revenue you'll manage, not just your title. Researching the typical portfolio size for the role, then connecting your base and variable split to that scope, gives you a more grounded counter than citing competitor offers.
Client Manager Jobs: Frequently Asked Questions
Which companies are hiring the most client managers?
The companies hiring the most client managers right now include Gallagher, JPMorganChase, and TikTok, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of November 2026. Demand is consistently strong in technology, financial services, and managed services companies with recurring-revenue models.
How many client manager jobs are remote?
About 80% of client manager openings are fully remote or hybrid as of November 2026, making it one of the more flexible professional roles to search. Customer success and SaaS account management positions tend to have the highest remote availability, while field-based and enterprise client manager roles more often require on-site or regional presence.
How do you become a client manager?
Most client managers move into the role from customer-facing positions such as customer success associate, account coordinator, or inside sales rep. Building fluency in a CRM tool, developing a record of client communication, and taking ownership of renewal conversations in your current role all accelerate the transition. Some employers also hire directly from consulting or project management backgrounds when domain expertise is the priority.
Can you get a client manager job with little or no experience?
Yes, associate and junior client manager roles are specifically designed for candidates without prior account ownership. Employers in this tier look for strong communication skills, comfort with CRM tools, and any experience coordinating between clients and internal teams, even in internships or support roles. Highlighting a specific instance where you resolved a client problem independently will stand out over generic service experience.
What does the client manager interview process look like?
Most client manager interview processes run three to four stages. An initial recruiter screen is followed by a hiring manager conversation focused on your client handling approach and past portfolio. Later rounds often include a panel or cross-functional interview with sales, product, or operations stakeholders. Many employers also assign a take-home case study asking you to diagnose a fictional at-risk account and present a retention plan.
Where can I find and apply to client manager jobs?
You can find and apply to client manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and target industry, then apply directly to each listing from the page.
See All 2,238+ Client Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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