Client Manager Jobs in Austin, TX
Client Manager jobs in Austin, Texas are concentrated downtown, in the Domain, and along the South Congress corridor, with strong demand across technology, financial services, and healthcare. Employers actively hiring include TikTok, EPIC Insurance Brokers & Consultants, and AECOM. Scan the live roles below and apply to whichever ones fit.
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he Client Success Manager is the primary point of responsibility and accountability for assigned client relationships and related Client Success activities to ensure clients realize value from D&B solutions. The role acts as a trusted advisor within an assigned Sales Channel, bringing D&B’s best ideas, innovations and service capabilities to Clients.
The Client Success Manager supports D&B clients through Driving Adoption and Value Realisation activities, Client Satisfaction, customer health visibility, customer maturity support, value plan execution, risk mitigation and supporting renewals. The role contributes customer health, adoption, maturity, value and risk input into retention readiness and T-Minus planning in partnership with Sales.
Commercial ownership, pricing, contract negotiation, sales quotas and expansion contracting remain with Sales. Technical implementation, integrations, workflow configuration, solution architecture and technical AI assessments remain with Technical Client Success Managers, Technical Advisory resources or other specialist functions.
Essential Key Responsibilities
- Be accountable for the assigned Client’s overall success with D&B, including Driving Adoption and Value Realisation activities, Client Satisfaction, customer health visibility, customer maturity support and supporting renewals.
- Monitor and capture customer health indicators, maturity signals, adoption activity, risk indicators and growth signals, and share relevant insight with Sales, Client Success leadership and internal stakeholders.
- Support customer maturity progression by identifying adoption barriers, use-case gaps and practical next steps that help Clients increase adoption, value realisation and business outcomes.
- Contribute customer health, adoption, maturity, value and risk input into T-Minus retention planning in partnership with Sales, while commercial ownership remains with Sales.
- Execute defined Client Success playbooks to support adoption, customer health, value realisation, retention readiness, T-Minus planning and consistent customer success outcomes.
- Partner with Clients to maintain a D&B solution value plan that connects customer objectives, adoption priorities, success measures and value realisation.
- Build and maintain trusted relationships with the Client community through regular engagement, service reviews and business-outcome discussions.
- Deliver external service reviews to review solution adoption, value progress, Client sentiment and agreed practical next steps.
- Work closely with D&B Sales and Client Success Leaders to prioritize Client engagement opportunities based on customer health, maturity, adoption, risk, spend, growth signals and retention readiness.
- Identify risks to Clients achieving their stated business goals and work with the virtual team to build a risk mitigation or get-well plan.
- Coordinate relevant internal and external stakeholders across Sales, Product, Data, Technology, Delivery, Customer Service, Finance, Legal and other teams to support agreed customer success outcomes.
- Capture and communicate Voice of the Client feedback, adoption trends, customer maturity insights, value realisation evidence, risk indicators and product or service improvement opportunities.
- Maintain accurate and timely information in relevant CRM systems and internal tools to support customer health visibility, success planning, T-Minus planning and internal reporting.
- Collaborate with Technical Client Success Managers, Technical Advisory resources or other specialist functions where specialized support is required for technical adoption, integrations, workflow configuration, solution architecture, technical AI expertise or readiness assessments. The Client Success Manager remains focused on customer relationship management, adoption support, value realisation, customer health, customer maturity support, retention readiness and execution of Client Success playbooks.
- Perform additional duties as assigned, provided they are within the overall scope and level of the Client Success Manager role and in line with applicable local legal and company requirements.
Education and Experience
- Minimum of five years of experience working in client support, client success, customer success, relationship management or a comparable post-sales customer-facing role.
- Experience working with Clients dealing with data, analytics, software, digital workflows or business-information solutions.
- Solid customer success or account servicing experience, with the ability to drive adoption, value realisation, customer health visibility and successful renewal-readiness activities.
- Strong collaboration and influencing skills.
- Client-centric approach with good commercial instincts, while recognizing that commercial ownership, pricing, contract negotiation, revenue targets and sales quotas remain with Sales.
- Ability to build and maintain relationships with Clients and internal stakeholders.
- Excellent listening, presentation and communication skills at all business levels, with effective interpersonal skills.
- Ability to use customer health indicators, usage trends, adoption data, CRM information and customer feedback to prioritize practical Client Success actions.
- Understanding of modern Customer Success practices, including success planning, customer maturity support and progression, value realisation, T-Minus Retention Planning, risk mitigation and coordinated stakeholder management.
- Ability to discuss AI-enabled capabilities and automation opportunities from a customer-value and business-outcome perspective, without owning technical implementation, AI architecture, integrations or workflow configuration.
- Self-starter who can work independently, enjoys solving problems and can execute effectively against plans.
- Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive and seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset. Keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors, and widen and broaden competencies through structured courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.
- Ability and willingness to travel up to 25% as required.
- Generous paid time off in your first year, increasing with tenure.
- Up to 16 weeks 100% paid parental leave after one year of employment.
- Paid sick time to care for yourself or family members.
- Education assistance and extensive training resources.
- Do Good Program: Paid volunteer days & donation matching.
- Competitive 401k with company matching.
- Health & wellness benefits, including discounted Wellhub membership rates.
- Medical, dental & vision insurance for you, spouse/partner & dependents.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
See All 51 Client Manager Jobs in Austin
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Who's Hiring



Top Industries Hiring
- Construction & Real Estate
- Transportation & Logistics
- Technology & Software
Client Manager Jobs in Austin: Frequently Asked Questions
How do I get a client manager job in Austin?
Focus your search on Austin's technology corridor, financial services firms downtown, and the healthcare networks anchored around the medical district. Employers here tend to prioritize candidates who can manage complex accounts independently from day one, so highlighting retention outcomes and revenue growth on your resume matters more than credentials alone. Networking through Austin's active startup and enterprise tech communities also opens doors that job postings don't.
Which companies hire client managers in Austin?
Companies currently hiring client managers in Austin include TikTok, EPIC Insurance Brokers & Consultants, and AECOM, per current listings on Migrate Mate as of November 2026. Austin's mix of large enterprise tech firms, regional financial institutions, and fast-growing SaaS companies means client manager roles appear across a wide range of employer sizes and industries.
Are there remote client manager jobs in Austin?
Yes, though availability depends on the role. Client manager work that involves regular in-person account visits or on-site relationship management is rarely fully remote, while roles focused on digital accounts, SaaS renewals, or inside sales tend to be more flexible. About 88% of client manager openings tied to Austin are remote or hybrid as of November 2026. Tech and software employers in Austin are the most likely to offer hybrid or fully remote arrangements.
How can I get a client manager job in Austin with little or no experience?
The most realistic entry path in Austin is through account coordinator or customer success associate roles at one of the city's many SaaS or technology companies, which regularly hire candidates with strong communication skills and promote internally into client manager positions. Austin's large healthcare systems and financial services firms also hire entry-level relationship roles that build the same skills. Familiarity with CRM tools and any demonstrated experience managing a project or client interaction, even informally, gives candidates a measurable edge locally.
Which industries hire the most client managers in Austin?
Most client manager openings in Austin sit in Construction & Real Estate, Transportation & Logistics, and Technology & Software, per current listings on Migrate Mate as of November 2026. Austin's identity as a major technology and innovation hub, combined with its growing financial services and healthcare presence, drives consistent demand for client-facing professionals who can manage accounts at scale.
See All 51 Client Manager Jobs in Austin
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Find Client Manager Jobs