Senior Customer Success Engineer Jobs in Texas
Senior Customer Success Engineer jobs in Texas are in strong demand, concentrated in enterprise software, cloud infrastructure, cybersecurity, and SaaS platforms, with openings at every level from associate customer success engineer through senior and principal. Austin, Dallas, and Houston lead the hiring activity, anchored by employers like Dell Technologies, Oracle, and Salesforce, all of which maintain significant Texas operations. The most sought-after specialties include technical onboarding, API integration support, and enterprise account escalation management. Find a role that fits below and apply directly.
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Showing 5 of 24+ Senior Customer Success Engineer jobs
About Druva
You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure. Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results. Visit druva.com and follow us on LinkedIn, X and Facebook.
About The Team
The Mid Commercial Enterprise team plays a strategic role in driving Druva’s growth within the mid-market segment. This team focuses on acquiring new mid-market customers across the United States and Canada while cultivating and expanding an established customer base to drive long-term value, adoption, and revenue growth.
Role Purpose & Impact
Druva is seeking a Senior Sales Engineer to join our team, remotely based in the Midwest United States. In this role, you will serve as the technical lead for driving innovation, growth, and scale across Druva’s customer and prospect engagements. You will act as a trusted technical advisor, supporting strategic technology initiatives and partnering closely with Account Managers to design and execute comprehensive, value-driven sales campaigns. The ideal candidate is a data protection expert with strong experience in SaaS technologies and a proven ability to translate complex technical capabilities into effective business solutions. This role requires strengths in strategic planning, solution architecture, technical enablement, and process execution, along with the ability to think critically about business objectives, product strategy, and technical challenges. Successful candidates demonstrate adaptability, intellectual curiosity, and a strong desire to continuously learn. You will join a team of empowered individual contributors who take ownership of their work and drive impact in a highly collaborative environment.
What You’ll Do
- Engage with Account Managers to develop and deliver sales campaigns to prospects
- Build and develop relationships with alliance and partner resources
- Deliver enablement to strategic partner organizations to evangelize Druva as a solution
- Maintain relationships with regional customers and partners
- Drive incremental growth through technical sales motion
- Contribute to technical content that will be leveraged by global organization
What Makes You a Great Fit
- 7+ years in technical customer-facing roles with at least 3+ years as a Sales Engineer
- 3+ years of experience in a pre-sales role working with enterprise software solutions (Backup and SaaS experience a plus)
- Expert level knowledge of Operating Systems including MS Windows, Linux, and MAC
- Experience with Active Directory, SSO Tools, Virtual environments (VMWare, HyperV), Storage Technologies (SAN/NAS)
- Knowledge of Networking concepts (TCP/IP, DNS, Bandwidth Management, Firewalls), Cloud Technologies using AWS/Azure
- Fast Learner in a dynamic environment with changing priorities
- Results-oriented with the ability to prioritize activities, plan and organize to meet commitments
- Excellent presentation, communication (verbal & written), and relationship building skills, across all levels of management including negotiations and risk abatement
- Experience with a SaaS company or demonstrable deep knowledge of SaaS practices
- Travel up to 25%
- Strong knowledge of enterprise server backup technology
- Knowledge and practical experience with virtualization administration
- Backup & Restore of File & MSSQL Servers
- Exposure to AWS services
- Exposure to Azure services
What Success Looks Like In This Role
- Consistent overachievement of net-new revenue targets for the assigned territory
- Cultivating a high-performance sales culture characterized by pipeline rigor, predictable execution, and strong team development
- Minimizing customer churn and maximizing expansion potential within the existing retained customer portfolio
Why You’ll Love Working Here
Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on. If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.
What We Offer
The pay range for this position is expected to be between $176,000.00 - $235,333.00/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Data Privacy Notice For Job Candidates
For information on personal data processing, please see our Druva Privacy Policy. Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at recruiting_us@druva.com.
EEO IS THE LAW
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
About Druva
You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure. Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results. Visit druva.com and follow us on LinkedIn, X and Facebook.
About The Team
The Mid Commercial Enterprise team plays a strategic role in driving Druva’s growth within the mid-market segment. This team focuses on acquiring new mid-market customers across the United States and Canada while cultivating and expanding an established customer base to drive long-term value, adoption, and revenue growth.
Role Purpose & Impact
Druva is seeking a Senior Sales Engineer to join our team, remotely based in the Midwest United States. In this role, you will serve as the technical lead for driving innovation, growth, and scale across Druva’s customer and prospect engagements. You will act as a trusted technical advisor, supporting strategic technology initiatives and partnering closely with Account Managers to design and execute comprehensive, value-driven sales campaigns. The ideal candidate is a data protection expert with strong experience in SaaS technologies and a proven ability to translate complex technical capabilities into effective business solutions. This role requires strengths in strategic planning, solution architecture, technical enablement, and process execution, along with the ability to think critically about business objectives, product strategy, and technical challenges. Successful candidates demonstrate adaptability, intellectual curiosity, and a strong desire to continuously learn. You will join a team of empowered individual contributors who take ownership of their work and drive impact in a highly collaborative environment.
What You’ll Do
- Engage with Account Managers to develop and deliver sales campaigns to prospects
- Build and develop relationships with alliance and partner resources
- Deliver enablement to strategic partner organizations to evangelize Druva as a solution
- Maintain relationships with regional customers and partners
- Drive incremental growth through technical sales motion
- Contribute to technical content that will be leveraged by global organization
What Makes You a Great Fit
- 7+ years in technical customer-facing roles with at least 3+ years as a Sales Engineer
- 3+ years of experience in a pre-sales role working with enterprise software solutions (Backup and SaaS experience a plus)
- Expert level knowledge of Operating Systems including MS Windows, Linux, and MAC
- Experience with Active Directory, SSO Tools, Virtual environments (VMWare, HyperV), Storage Technologies (SAN/NAS)
- Knowledge of Networking concepts (TCP/IP, DNS, Bandwidth Management, Firewalls), Cloud Technologies using AWS/Azure
- Fast Learner in a dynamic environment with changing priorities
- Results-oriented with the ability to prioritize activities, plan and organize to meet commitments
- Excellent presentation, communication (verbal & written), and relationship building skills, across all levels of management including negotiations and risk abatement
- Experience with a SaaS company or demonstrable deep knowledge of SaaS practices
- Travel up to 25%
- Strong knowledge of enterprise server backup technology
- Knowledge and practical experience with virtualization administration
- Backup & Restore of File & MSSQL Servers
- Exposure to AWS services
- Exposure to Azure services
What Success Looks Like In This Role
- Consistent overachievement of net-new revenue targets for the assigned territory
- Cultivating a high-performance sales culture characterized by pipeline rigor, predictable execution, and strong team development
- Minimizing customer churn and maximizing expansion potential within the existing retained customer portfolio
Why You’ll Love Working Here
Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on. If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.
What We Offer
The pay range for this position is expected to be between $176,000.00 - $235,333.00/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Data Privacy Notice For Job Candidates
For information on personal data processing, please see our Druva Privacy Policy. Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at recruiting_us@druva.com.
EEO IS THE LAW
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
See All 24 Senior Customer Success Engineer Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsSenior Customer Success Engineer Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Senior Customer Success Engineer Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Fastly3
- Cognite2
- Okta2
- Ahead1
- Braze1
Top Industries Hiring
- Technology & Software19
- Cybersecurity4
- Artificial Intelligence2
- Consulting & Professional Services2
- Marketing & Advertising2
What Texas Employers Look For
The qualifications that appear most often in senior customer success engineer jobs across Texas.
- Bachelor's degree in computer science, engineering, or a related technical field required
- Five or more years of customer success or technical account management experience required
- Hands-on experience with SaaS platforms, APIs, and enterprise software integrations expected
- Proven ability to manage complex enterprise accounts and drive product adoption at scale
- Strong communication skills for translating technical concepts to non-technical stakeholders
- Familiarity with CRM and customer success tools such as Salesforce, Gainsight, or Totango
Senior Customer Success Engineer Jobs in Texas: Frequently Asked Questions
How do you become a senior customer success engineer in Texas?
Senior customer success engineer roles in Texas do not require a state-issued license or exam. The standard path starts with a technical bachelor's degree, followed by several years in customer success, solutions engineering, or technical support roles. Texas employers, particularly those in Austin's SaaS corridor and Dallas's enterprise tech sector, consistently promote candidates who combine hands-on product expertise with strong account management experience and relevant platform certifications.
How much do senior customer success engineers make in Texas?
Senior customer success engineers in Texas earn a median of about $130,610 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $78,730 for the lowest 10% to over $201,850 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire senior customer success engineers in Texas?
Employers hiring senior customer success engineers in Texas right now include Fastly, Cognite, and Okta, based on current listings on Migrate Mate as of June 2026. Texas's concentration of enterprise technology headquarters and regional offices makes it one of the more active states for this role, with ongoing openings across cloud, cybersecurity, and infrastructure software companies.
Which Texas cities have the most senior customer success engineer jobs?
Austin, Dallas, and Houston have the most senior customer success engineer openings in Texas. Austin drives the largest share of postings because of its dense concentration of SaaS and cloud companies, while Dallas and Houston attract enterprise software and energy-tech employers that maintain large customer success teams to support complex, high-value accounts.
Are there remote senior customer success engineer jobs in Texas?
Yes, and more than most fields. About 50% of senior customer success engineer openings tied to Texas are remote or hybrid as of June 2026, reflecting how central digital communication and screen-sharing tools are to the role. The parts of the work most commonly done remotely include onboarding calls, QBRs, and technical troubleshooting sessions, though enterprise accounts occasionally require on-site visits.
How can I get hired as a senior customer success engineer in Texas with little or no experience?
The most realistic entry path is landing a customer success associate or technical support engineer role at a Texas-based SaaS or cloud company, then building toward the senior level from within. Austin and Dallas employers regularly hire from adjacent roles such as solutions consultant, implementation specialist, and technical account coordinator. Earning a vendor certification from platforms like Salesforce or Gainsight strengthens early-career applications considerably, as does contributing to internal documentation or onboarding projects that demonstrate customer-facing impact.
Where can I find and apply to senior customer success engineer jobs in Texas?
You can find and apply to senior customer success engineer jobs in Texas on Migrate Mate, which lists current Texas openings across the state's major tech hubs and remote positions. Find roles that fit your experience and apply directly to the employers posting them.
See All 24 Senior Customer Success Engineer Jobs in Texas
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