Customer Success Representative Jobs in Texas
Customer Success Representative jobs in Texas are among the most active in the country, with strong demand concentrated in SaaS, enterprise software, fintech, and healthcare technology sectors at levels from entry-level associate through senior and team-lead. Austin, Dallas, and Houston lead hiring volume, with established employers like Dell Technologies, Oracle, and Salesforce anchoring consistent openings across the state. The most in-demand specialties are onboarding management, renewal and expansion, and technical customer success. Find a role that fits below and apply directly.
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INTRODUCTION
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
ROLE AND RESPONSIBILITIES
- Please note: Candidates must live within or be willing to relocate to the El Paso Area to perform the duties of this role.
Primary Function of Position:
Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device to enhance their surgical precision and greatly improve patient benefits. The focus of the Clinical Sales Representative (CSR) is to clinically sell to maximize the da Vinci® Surgical System’s utilization in the El Paso territory.
Responsibilities:
- Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
- Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
- Be a da Vinci® Surgery resource across all primary surgical specialties
- Help regional Sales and Marketing events that create system awareness and procedure adoption
- Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
- Drive continuous expansion of the user base by working with KOLs
- Drive the sales of instruments and accessories
- Mentor new team members to become high performance members of the clinical sales team
- Dependably manage administrative tasks, sales activities, submission of expense reports, etc.
- This position may be hired at a lower profile.
BASIC QUALIFICATIONS
Skills, Experience, Education, & Training
- Bachelor's degree required.
- A minimum of 5 years of sales experience including 2+ years in healthcare sales.
- Ambition and proven work ethic
- Ability to travel up to 25%, and work nights and weekends as needed
- Knowledge of the Operating Room environment preferred.
COMPENSATION AND BENEFIT INFORMATION:
We provide market-competitive compensation packages, inclusive of base pay + commission, benefits and equity. The target pay rate for this position is $223,200.
ADDITIONAL INFORMATION
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Mandatory Notices
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.
LOCATION
- El Paso, TX, United States
- Remote Available
- Sales
- REF25003P
See All 104+ Customer Success Representative Jobs in Texas
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Find JobsCustomer Success Representative Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Success Representative Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- UniFirst8

- State Farm7

- Mobile Communications America6

- ADT4

- ServiceTitan4

Top Industries Hiring
- Technology & Software28
- Insurance9
- Manufacturing7
- Medical Devices6
- Telecommunications6
What Texas Employers Look For
The qualifications that appear most often in customer success representative jobs across Texas.
- Bachelor's degree in business, communications, or a related field preferred by Texas employers
- One or more years of customer-facing experience in SaaS, technology, or enterprise software
- Demonstrated ability to manage a portfolio of accounts and drive product adoption
- Strong written and verbal communication skills for client-facing calls and business reviews
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Ability to analyze customer health metrics and present actionable renewal or expansion strategies
Customer Success Representative Jobs in Texas: Frequently Asked Questions
How do you become a customer success representative in Texas?
Customer success representative roles in Texas require no state-issued license or certification, so the path is driven by education and experience. Most Texas employers expect a bachelor's degree in business, communications, or a related field, though some hire candidates with an associate degree plus strong relevant experience. Building hands-on familiarity with a CRM platform and earning a vendor certification such as Gainsight's CS certification or Salesforce's Trailhead credentials strengthens a candidacy considerably in the Texas market.
How much do customer success representatives make in Texas?
Customer success representatives in Texas earn a median of about $40,420 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $29,320 for the lowest 10% to over $59,590 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer success representatives in Texas?
Employers hiring customer success representatives in Texas right now include UniFirst, State Farm, and Mobile Communications America, based on current listings on Migrate Mate as of June 2026. Texas's deep concentration of enterprise software, cloud services, and healthcare technology companies creates year-round demand for customer success talent well beyond any single employer.
Which Texas cities have the most customer success representative jobs?
Austin, Houston, and Dallas have the most customer success representative openings in Texas. Austin's dense SaaS and startup ecosystem drives the highest concentration of roles, while Dallas's large enterprise technology and financial services sectors and Houston's energy technology and healthcare IT industries sustain strong hiring pipelines across all three metros.
Are there remote customer success representative jobs in Texas?
Yes, and more than most fields. About 18% of customer success representative openings tied to Texas are remote or hybrid as of June 2026, reflecting how naturally the role translates to video calls, shared dashboards, and asynchronous communication. Fully remote postings are most common for mid-market and enterprise account management roles, while onboarding and technical success positions tend to favor hybrid schedules tied to a Texas office hub.
How can I get hired as a customer success representative in Texas with little or no experience?
The most realistic entry path is moving from an adjacent role such as customer support specialist, sales development representative, or account coordinator into a junior customer success associate position. Large Texas-based technology employers like Dell Technologies and Oracle, as well as the Austin SaaS corridor's growth-stage companies, regularly post associate-level customer success roles designed for candidates without formal CS experience. Completing a Salesforce Trailhead or Gainsight certification before applying signals product familiarity and gives you a concrete edge over candidates with a similar background.
Where can I find and apply to customer success representative jobs in Texas?
You can find and apply to customer success representative jobs in Texas on Migrate Mate, which lists current Texas openings updated in real time. Find roles that fit your experience level and location, then apply directly to each employer through the listing.
See All 104+ Customer Success Representative Jobs in Texas
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