Customer Success Representative Jobs in Georgia
Customer Success Representative jobs in Georgia are concentrated in Atlanta, Alpharetta, and Savannah, where technology companies, financial services firms, and enterprise software providers drive consistent demand at levels from entry-level associate to senior CSR and team lead. Georgia's standing as a Southeast technology and fintech hub means employers like NCR Atleos, Global Payments, and Salesforce regularly post customer success openings, with the strongest demand in SaaS onboarding, enterprise account management, and B2B retention. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 67+ Customer Success Representative jobs
Job Description
DUTIES & RESPONSIBILITIES:
- Develop and maintain strong client relationship throughout the customer lifecycle
- Basic knowledge of platform system and tools
- Provide best practices to clients
- Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
- Lessons learned are identified and shared with the relevant teams
- Engage with customer to promote software adoption and onboarding strategies
- Provides renewal sales quotations and responds to requests for proposals
- Manage book of business
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Experience:
o Requires 0 to 2 years of related experience
o Requires a bachelor’s degree
o Must have excellent analytical and problem solving skills
o Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Computer/Technical:
o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
o Demonstrate ability to learn and understand basic office software applications
o Salesforce experience is a plus
Other Skills :
o Excellent verbal and written communication, organization and follow up skills
o Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
o Ability to work effectively within a fast-paced, deadline-driven environment
o Strong client focus with exceptional collaborative and influencing skills
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel required
ESSENTIAL FUNCTIONS:
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending
- Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, and paper; frequent keyboarding, writing, and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
Job Description
DUTIES & RESPONSIBILITIES:
- Develop and maintain strong client relationship throughout the customer lifecycle
- Basic knowledge of platform system and tools
- Provide best practices to clients
- Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
- Lessons learned are identified and shared with the relevant teams
- Engage with customer to promote software adoption and onboarding strategies
- Provides renewal sales quotations and responds to requests for proposals
- Manage book of business
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Experience:
o Requires 0 to 2 years of related experience
o Requires a bachelor’s degree
o Must have excellent analytical and problem solving skills
o Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Computer/Technical:
o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
o Demonstrate ability to learn and understand basic office software applications
o Salesforce experience is a plus
Other Skills :
o Excellent verbal and written communication, organization and follow up skills
o Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
o Ability to work effectively within a fast-paced, deadline-driven environment
o Strong client focus with exceptional collaborative and influencing skills
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel required
ESSENTIAL FUNCTIONS:
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending
- Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, and paper; frequent keyboarding, writing, and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
See All 67 Customer Success Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsCustomer Success Representative Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Representative Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
- Retail
What Georgia Employers Look For
The qualifications that appear most often in customer success representative jobs across Georgia.
- Bachelor's degree in business, communications, or a related field preferred
- One to three years of customer-facing experience in a SaaS or technology environment
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Demonstrated ability to manage a portfolio of accounts and drive product adoption
- Strong written and verbal communication skills for client onboarding and escalation handling
- Familiarity with customer health scoring, NPS processes, and renewal forecasting
Customer Success Representative Jobs in Georgia: Frequently Asked Questions
How do you become a customer success representative in Georgia?
Georgia does not require a state-issued license or exam to work as a customer success representative. Most employers in Atlanta's technology and fintech corridor hire candidates with a bachelor's degree in business, marketing, communications, or a related field alongside prior customer-facing experience. Completing a recognized CRM certification, such as Salesforce Certified Administrator, meaningfully strengthens a Georgia application and is widely valued by enterprise employers across the metro.
Which companies hire customer success representatives in Georgia?
Companies currently hiring customer success representatives in Georgia include Samsara, Intuit, and Stripe, per current listings on Migrate Mate as of September 2026. Georgia's concentration of fintech, enterprise software, and managed services firms means demand is particularly steady among companies headquartered or regionally anchored in the Atlanta metro area.
Which Georgia cities have the most customer success representative jobs?
Atlanta, Georgia, and Alpharetta have the most customer success representative openings in Georgia. Atlanta drives the largest share because of its dense cluster of technology, fintech, and enterprise SaaS headquarters, while Alpharetta's established technology corridor and Savannah's growing logistics and professional services sector account for openings outside the core metro.
Are there remote customer success representative jobs in Georgia?
Yes, and more than most fields. Customer success representative work is largely desk-based and communication-driven, making it well suited to remote arrangements. About 76% of customer success representative openings tied to Georgia are remote or hybrid as of September 2026, reflecting broader industry norms. Fully remote roles are most common in SaaS and cloud software companies, while enterprise and financial services employers more often require hybrid presence at an Atlanta or Alpharetta office.
How can I get hired as a customer success representative in Georgia with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role into customer success, as Georgia employers at companies like NCR Atleos and Global Payments routinely promote from support queues into junior CSR positions. Associate or coordinator titles are the primary entry points, and many Atlanta-area technology firms post new-grad CSR roles requiring only a degree and internship experience. Earning a free CRM certification, such as Salesforce's Trailhead credentials, and building a portfolio of account documentation samples gives candidates without direct CSR experience a concrete edge in screening.
Where can I find and apply to customer success representative jobs in Georgia?
You can find and apply to customer success representative jobs in Georgia on Migrate Mate, which lists current Georgia openings updated regularly. Search the listings, identify roles that match your experience level and preferred metro or remote arrangement, and apply directly to the ones that fit.
See All 67 Customer Success Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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