Customer Success Representative Jobs in Georgia
Customer Success Representative jobs in Georgia are concentrated in Atlanta, Alpharetta, and Savannah, where technology companies, financial services firms, and enterprise software providers drive consistent demand at levels from entry-level associate to senior CSR and team lead. Georgia's standing as a Southeast technology and fintech hub means employers like NCR Atleos, Global Payments, and Salesforce regularly post customer success openings, with the strongest demand in SaaS onboarding, enterprise account management, and B2B retention. Scan the live roles below and apply to whichever ones fit.
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Showing 4 of 63+ Customer Success Representative jobs
Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
See All 63 Customer Success Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsCustomer Success Representative Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Representative Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
What Georgia Employers Look For
The qualifications that appear most often in customer success representative jobs across Georgia.
- Bachelor's degree in business, communications, or a related field preferred
- One to three years of customer-facing experience in a SaaS or technology environment
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Demonstrated ability to manage a portfolio of accounts and drive product adoption
- Strong written and verbal communication skills for client onboarding and escalation handling
- Familiarity with customer health scoring, NPS processes, and renewal forecasting
Customer Success Representative Jobs in Georgia: Frequently Asked Questions
How do you become a customer success representative in Georgia?
Georgia does not require a state-issued license or exam to work as a customer success representative. Most employers in Atlanta's technology and fintech corridor hire candidates with a bachelor's degree in business, marketing, communications, or a related field alongside prior customer-facing experience. Completing a recognized CRM certification, such as Salesforce Certified Administrator, meaningfully strengthens a Georgia application and is widely valued by enterprise employers across the metro.
Which companies hire customer success representatives in Georgia?
Companies currently hiring customer success representatives in Georgia include Intuit, Samsara, and Zeta Global, per current listings on Migrate Mate as of November 2026. Georgia's concentration of fintech, enterprise software, and managed services firms means demand is particularly steady among companies headquartered or regionally anchored in the Atlanta metro area.
Which Georgia cities have the most customer success representative jobs?
Atlanta, Duluth, and Augusta have the most customer success representative openings in Georgia. Atlanta drives the largest share because of its dense cluster of technology, fintech, and enterprise SaaS headquarters, while Alpharetta's established technology corridor and Savannah's growing logistics and professional services sector account for openings outside the core metro.
Are there remote customer success representative jobs in Georgia?
Yes, and more than most fields. Customer success representative work is largely desk-based and communication-driven, making it well suited to remote arrangements. About 85% of customer success representative openings tied to Georgia are remote or hybrid as of November 2026, reflecting broader industry norms. Fully remote roles are most common in SaaS and cloud software companies, while enterprise and financial services employers more often require hybrid presence at an Atlanta or Alpharetta office.
How can I get hired as a customer success representative in Georgia with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role into customer success, as Georgia employers at companies like NCR Atleos and Global Payments routinely promote from support queues into junior CSR positions. Associate or coordinator titles are the primary entry points, and many Atlanta-area technology firms post new-grad CSR roles requiring only a degree and internship experience. Earning a free CRM certification, such as Salesforce's Trailhead credentials, and building a portfolio of account documentation samples gives candidates without direct CSR experience a concrete edge in screening.
Where can I find and apply to customer success representative jobs in Georgia?
You can find and apply to customer success representative jobs in Georgia on Migrate Mate, which lists current Georgia openings updated regularly. Search the listings, identify roles that match your experience level and preferred metro or remote arrangement, and apply directly to the ones that fit.
See All 63 Customer Success Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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