Bilingual Customer Service Representative Jobs in Georgia
Bilingual customer service representative jobs in Georgia concentrate heavily in financial services, healthcare, telecommunications, and retail, with Atlanta, Savannah, and Augusta driving the largest share of openings across all experience levels from entry-level to senior team lead. Major employers with a lasting Georgia presence include Delta Air Lines, NCR Atleos, and Aflac, all of which maintain sizable customer operations teams serving Spanish-English and other bilingual populations. The most in-demand specialties are Spanish-English support for insurance and healthcare claims, financial account management, and technical customer support for software and telecom products. See the openings below and apply to the ones that match your experience.
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Showing 4 of 20+ Bilingual Customer Service Representative jobs
As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
- Performance-based career advancement.
- Educational Reimbursement Program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
- Paid time off that grows with you, starting with 12 days in your first year.
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
- A high school diploma or equivalent.
- Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
- Meticulous attention to detail and ability to accurately enter data.
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
- Must be at least 18 years of age (19 in Alabama).
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
- Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
- The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
- Experience in check cashing, document verification, and/or money order processing.
- Prior cash handling, cash drawer/vault management experience.
- Bilingual (English/Spanish) is a plus and may be required for certain locations.
- Connect with customers to cultivate lasting relationships that drive repeat business.
- Review, validate, and process customer transactions with accuracy.
- Maximize customer success by offering personalized financial services that fit their lifestyle.
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
- Build new business by completing daily call campaigns.
- Assist in customer account management and collections by accepting payments and managing customer appointments.
- Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
- Engage in ongoing training and stay current on product and process changes.
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
- Conduct additional tasks as directed by leadership.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you’ll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
- Performance-based career advancement.
- Educational Reimbursement Program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
- Paid time off that grows with you, starting with 12 days in your first year.
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
- A high school diploma or equivalent.
- Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
- Meticulous attention to detail and ability to accurately enter data.
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
- Must be at least 18 years of age (19 in Alabama).
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
- Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
- The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
- Experience in check cashing, document verification, and/or money order processing.
- Prior cash handling, cash drawer/vault management experience.
- Bilingual (English/Spanish) is a plus and may be required for certain locations.
- Connect with customers to cultivate lasting relationships that drive repeat business.
- Review, validate, and process customer transactions with accuracy.
- Maximize customer success by offering personalized financial services that fit their lifestyle.
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
- Build new business by completing daily call campaigns.
- Assist in customer account management and collections by accepting payments and managing customer appointments.
- Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
- Engage in ongoing training and stay current on product and process changes.
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
- Conduct additional tasks as directed by leadership.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you’ll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
See All 20 Bilingual Customer Service Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsBilingual Customer Service Representative Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Bilingual Customer Service Representative Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
What Georgia Employers Look For
The qualifications that appear most often in bilingual customer service representative jobs across Georgia.
- Fluent verbal and written communication in English and at least one additional language
- High school diploma or equivalent required, associate or bachelor's degree preferred
- One or more years of customer service, call center, or client-facing experience
- Proficiency with CRM software such as Salesforce, Zendesk, or similar platforms
- Ability to de-escalate difficult customer situations with patience and professionalism
- Familiarity with Georgia-based compliance standards for healthcare or financial customer interactions
Bilingual Customer Service Representative Jobs in Georgia: Frequently Asked Questions
How do you become a bilingual customer service representative in Georgia?
There is no state-issued license required to work as a bilingual customer service representative in Georgia. Most employers hire candidates with a high school diploma and demonstrated fluency in a second language, typically verified through an in-person or recorded language assessment during the interview process. Earning an associate degree in business, communications, or a related field strengthens your application, and completing a short customer service certification from a Georgia technical college can differentiate you in competitive markets like Atlanta.
Which companies hire bilingual customer service representatives in Georgia?
Companies currently hiring bilingual customer service representatives in Georgia include GetInsured, Florida Tile, and Calidad Insurance, per current listings on Migrate Mate as of September 2026. Georgia's concentration of insurance carriers, healthcare networks, and financial services firms means demand is especially consistent for Spanish-English representatives who can handle regulated customer interactions.
Which Georgia cities have the most bilingual customer service representative jobs?
Atlanta, Lawrenceville, and Georgia have the most bilingual customer service representative openings in Georgia. Atlanta dominates because it is home to the state's largest concentration of corporate headquarters, financial institutions, and healthcare systems, while Savannah's growing logistics sector and Augusta's expanding healthcare corridor have created consistent demand for bilingual support roles in those metros as well.
Are there remote bilingual customer service representative jobs in Georgia?
Yes, and they are quite common, since bilingual customer service work is well-suited to phone and digital channels that do not require a physical location. About 50% of bilingual customer service representative openings tied to Georgia are remote or hybrid as of September 2026, making it one of the more flexible fields for Georgia-based job seekers. Roles in insurance claims support and software technical assistance tend to have the highest share of fully remote positions.
How can I get hired as a bilingual customer service representative in Georgia with little or no experience?
The most realistic entry path is applying directly to paid training programs run by large Georgia contact centers, where employers such as Aflac in Columbus and NCR Atleos in Atlanta regularly hire candidates without prior experience and train them on their systems. Lateral moves from retail, food service, or hospitality roles demonstrate the customer-facing skills employers look for, and highlighting any bilingual customer interactions from those jobs strengthens your application. Completing a Georgia Quick Start workforce training program or earning a customer service certificate through a Georgia Technical College System campus gives candidates a measurable edge at the screening stage.
Where can I find and apply to bilingual customer service representative jobs in Georgia?
You can find and apply to bilingual customer service representative jobs in Georgia on Migrate Mate, which lists current Georgia openings updated regularly. Search for roles that match your language skills, experience level, and preferred location, then apply directly to the ones that fit.
See All 20 Bilingual Customer Service Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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