Bilingual Customer Service Representative Jobs in Georgia
Bilingual customer service representative jobs in Georgia concentrate heavily in financial services, healthcare, telecommunications, and retail, with Atlanta, Savannah, and Augusta driving the largest share of openings across all experience levels from entry-level to senior team lead. Major employers with a lasting Georgia presence include Delta Air Lines, NCR Atleos, and Aflac, all of which maintain sizable customer operations teams serving Spanish-English and other bilingual populations. The most in-demand specialties are Spanish-English support for insurance and healthcare claims, financial account management, and technical customer support for software and telecom products. See the openings below and apply to the ones that match your experience.
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Customer Service Representative
Atlanta Title Loans
Pay Range
$Starting at 15.50 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed.
Schedule
Store Hours:
Full-Time in store position
Monday – Friday: 10:00 AM – 6:00 PM
Rotating Saturdays: 9:00 AM – 3:00 PM
✅ Never work on Sundays
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
Key Responsibilities
- Provide exceptional customer service in person and by phone
- Explain loan products, terms, and payment options clearly and professionally
- Evaluate vehicles and process loan applications
- Manage customer accounts and payment processing
- Perform data entry and maintain accurate records
- Make courtesy reminder calls as needed
- Maintain compliance with company policies and applicable laws
What We Offer
- Competitive pay
- 6 paid holidays
- Paid vacation
- Paid on-the-job training
- Full-time, stable work schedule
- Career growth opportunities
- Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
Qualifications
General
- Must be able to work full-time schedule listed above
- Positive attitude and strong work ethic
- Excellent communication skills
- Detail-oriented and organized
Education
- High school diploma or equivalent required
Experience
- Previous customer service experience preferred but not required
- Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
About Atlanta Title Loans
Atlanta Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
Additional Requirements
- Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
Equal Opportunity Employer
Atlanta Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
See All 10 Bilingual Customer Service Representative Jobs in Georgia
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Find JobsBilingual Customer Service Representative Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Bilingual Customer Service Representative Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
What Georgia Employers Look For
The qualifications that appear most often in bilingual customer service representative jobs across Georgia.
- Fluent verbal and written communication in English and at least one additional language
- High school diploma or equivalent required, associate or bachelor's degree preferred
- One or more years of customer service, call center, or client-facing experience
- Proficiency with CRM software such as Salesforce, Zendesk, or similar platforms
- Ability to de-escalate difficult customer situations with patience and professionalism
- Familiarity with Georgia-based compliance standards for healthcare or financial customer interactions
Bilingual Customer Service Representative Jobs in Georgia: Frequently Asked Questions
How do you become a bilingual customer service representative in Georgia?
There is no state-issued license required to work as a bilingual customer service representative in Georgia. Most employers hire candidates with a high school diploma and demonstrated fluency in a second language, typically verified through an in-person or recorded language assessment during the interview process. Earning an associate degree in business, communications, or a related field strengthens your application, and completing a short customer service certification from a Georgia technical college can differentiate you in competitive markets like Atlanta.
Which companies hire bilingual customer service representatives in Georgia?
Companies currently hiring bilingual customer service representatives in Georgia include CVS Health, Calidad Insurance, and Molly Maid, per current listings on Migrate Mate as of November 2026. Georgia's concentration of insurance carriers, healthcare networks, and financial services firms means demand is especially consistent for Spanish-English representatives who can handle regulated customer interactions.
Which Georgia cities have the most bilingual customer service representative jobs?
Atlanta, Georgia, and Canton have the most bilingual customer service representative openings in Georgia. Atlanta dominates because it is home to the state's largest concentration of corporate headquarters, financial institutions, and healthcare systems, while Savannah's growing logistics sector and Augusta's expanding healthcare corridor have created consistent demand for bilingual support roles in those metros as well.
Are there remote bilingual customer service representative jobs in Georgia?
Yes, and they are quite common, since bilingual customer service work is well-suited to phone and digital channels that do not require a physical location. About 20% of bilingual customer service representative openings tied to Georgia are remote or hybrid as of November 2026, making it one of the more flexible fields for Georgia-based job seekers. Roles in insurance claims support and software technical assistance tend to have the highest share of fully remote positions.
How can I get hired as a bilingual customer service representative in Georgia with little or no experience?
The most realistic entry path is applying directly to paid training programs run by large Georgia contact centers, where employers such as Aflac in Columbus and NCR Atleos in Atlanta regularly hire candidates without prior experience and train them on their systems. Lateral moves from retail, food service, or hospitality roles demonstrate the customer-facing skills employers look for, and highlighting any bilingual customer interactions from those jobs strengthens your application. Completing a Georgia Quick Start workforce training program or earning a customer service certificate through a Georgia Technical College System campus gives candidates a measurable edge at the screening stage.
Where can I find and apply to bilingual customer service representative jobs in Georgia?
You can find and apply to bilingual customer service representative jobs in Georgia on Migrate Mate, which lists current Georgia openings updated regularly. Search for roles that match your language skills, experience level, and preferred location, then apply directly to the ones that fit.
See All 10 Bilingual Customer Service Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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