Bilingual Customer Service Representative Jobs in California
Bilingual customer service representative jobs in California are among the most active in the country, with strong demand concentrated in banking and financial services, healthcare, insurance, telecommunications, and retail, at every level from entry-level call center associate through senior customer experience specialist. Los Angeles, San Diego, and San Jose are the largest hiring metros, where employers like Bank of America, Kaiser Permanente, and AT&T maintain major service operations. The most in-demand specialties are Spanish-English and Mandarin-English support, healthcare member services, and financial services client care. Find a role that fits below and apply directly.
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Showing 5 of 20+ Bilingual Customer Service Representative jobs
Job Overview
The Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. A fast paced, growing insurance agency is looking to fill entry level sales positions. The position is part time with flexible hours, scheduling appointments or calling our contacts for new clients needing new insurance quotes or coverage reviews. Full time employment opportunities are also available for sales agents looking to improve their selling techniques and increase commissions. Apply now and we will contact you directly to learn more. We are seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace agency sales department. As an independent insurance professional you will work with a dynamic team of sales agents that share your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process.
Fill out the Apply Here field now so we can contact you for a phone interview.
Salary Range: $30,000.00 - $60,000.00 per year
Benefits
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Hands on Training
- Retirement Plan
- Career Growth Opportunities
- Mon-Fri Schedule
- Evenings Off
Requirements
- Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
About us
Alsop and Associates Insurance Agency is an Allstate Hall of Fame Agency with five locations. We need experienced agents and future Superstars. Alsop and Associates represents Allstate, Universal, Mcgraw, Homesite and more. We are the top auto and homeowners agency for Allstate in California. We have career advancement opportunities like Commercial Specialist and Executive Agent and Office Manager. We care about our clients and agents.
Job Overview
The Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. A fast paced, growing insurance agency is looking to fill entry level sales positions. The position is part time with flexible hours, scheduling appointments or calling our contacts for new clients needing new insurance quotes or coverage reviews. Full time employment opportunities are also available for sales agents looking to improve their selling techniques and increase commissions. Apply now and we will contact you directly to learn more. We are seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace agency sales department. As an independent insurance professional you will work with a dynamic team of sales agents that share your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process.
Fill out the Apply Here field now so we can contact you for a phone interview.
Salary Range: $30,000.00 - $60,000.00 per year
Benefits
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Hands on Training
- Retirement Plan
- Career Growth Opportunities
- Mon-Fri Schedule
- Evenings Off
Requirements
- Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
About us
Alsop and Associates Insurance Agency is an Allstate Hall of Fame Agency with five locations. We need experienced agents and future Superstars. Alsop and Associates represents Allstate, Universal, Mcgraw, Homesite and more. We are the top auto and homeowners agency for Allstate in California. We have career advancement opportunities like Commercial Specialist and Executive Agent and Office Manager. We care about our clients and agents.
See All 20 Bilingual Customer Service Representative Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find JobsBilingual Customer Service Representative Jobs by City in California
Where California roles are concentrated, by current openings.
Bilingual Customer Service Representative Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Oportun10
- Allstate Insurance3
- State Farm2
- CJ Logistics America1
- Jobot1
Top Industries Hiring
- Banking & Financial Services10
- Insurance6
- Staffing & Recruiting1
What California Employers Look For
The qualifications that appear most often in bilingual customer service representative jobs across California.
- Fluent verbal and written communication in English and at least one additional language
- High school diploma or GED equivalent required by most California employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Ability to handle high call or chat volume in a fast-paced environment
- Strong conflict resolution skills and demonstrated ability to de-escalate situations
Bilingual Customer Service Representative Jobs in California: Frequently Asked Questions
How do you become a bilingual customer service representative in California?
Most bilingual customer service representative roles in California require a high school diploma or equivalent and demonstrated fluency in a second language, most commonly Spanish, Mandarin, Cantonese, Vietnamese, or Tagalog. No state license is required for the general role, but employers in regulated industries such as insurance or financial services may require completion of a California Department of Insurance pre-licensing course or a FINRA Series exam before you can work directly with customers on those accounts.
How much do bilingual customer service representatives make in California?
Bilingual customer service representatives in California earn a median of about $49,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,110 for the lowest 10% to over $75,700 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire bilingual customer service representatives in California?
Employers hiring bilingual customer service representatives in California right now include Oportun, Allstate Insurance, and State Farm, based on current listings on Migrate Mate as of June 2026. California's large and linguistically diverse population means demand is especially consistent at healthcare systems, regional banks, and telecommunications providers operating across the state's major metros.
Which California cities have the most bilingual customer service representative jobs?
Anaheim, Garden Grove, and Oakland have the most bilingual customer service representative openings in California. Los Angeles accounts for the largest share given its size and the density of healthcare, banking, and insurance headquarters there, while San Diego's strong military and cross-border economy and San Jose's tech-sector customer operations drive demand in those markets.
Are there remote bilingual customer service representative jobs in California?
Yes, and more than many fields, bilingual customer service work is well suited to remote and hybrid arrangements because most interactions happen over phone, chat, or email rather than in person. About 0% of bilingual customer service representative openings tied to California are remote or hybrid as of June 2026, which is consistent with broader industry trends. Healthcare member services and financial services support roles are the most commonly posted as fully remote positions.
How can I get hired as a bilingual customer service representative in California with little or no experience?
The most realistic entry path is applying directly to associate or tier-one customer service roles at large California employers that run structured new-hire training programs, including Kaiser Permanente, Bank of America, and AT&T, all of which hire bilingual candidates without prior industry experience. Retail customer service, food service, or community health worker roles are strong lateral moves that California employers treat as qualifying experience. Completing a free or low-cost customer service certification through a California community college continuing education program can give your application an edge.
Where can I find and apply to bilingual customer service representative jobs in California?
You can find and apply to bilingual customer service representative jobs in California on Migrate Mate, which lists current California openings updated regularly. Search by city or region to see roles near you, find the ones that fit your language skills and experience level, and apply directly to each employer through the listing.
See All 20 Bilingual Customer Service Representative Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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