Customer Service Management Jobs in California
Customer Service Management jobs in California concentrate heavily in technology, retail, financial services, and healthcare, with demand running from front-line team leads to senior directors of customer experience. Los Angeles, San Francisco, and San Diego are the largest hiring metros, home to major employers like Apple, Wells Fargo, and Kaiser Permanente that maintain substantial customer operations throughout the state. The most sought-after specializations include omnichannel support strategy, workforce management, and customer experience transformation. Find a role that fits below and apply directly.
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See related jobsPHARMACY TECHNICIAN - REFERRAL MANAGEMENT AND CUSTOMER SERVICE
Cure Stat Rx is a closed-door home infusion and specialty pharmacy that provides high-quality compounded and specialty medications to patients in need. Our services help deliver care when standard medications don’t suit the patient and they may need a more specialized care.
Do you want a meaningful career where you’re always on the go, the time flies, and your hard work makes a direct and significant impact? Then join our team and start making an impact on people’s lives. Our growing specialty pharmacy seeks an experienced, motivated Pharmacy Technician. If you love a challenge, we can’t wait to see your resume.
The Pharm Technician works under the supervision of a Pharmacist prepares and distributes specialty pharmacy medications and supplies. Assures compliance with quality assurance programs. Maintains inventory control by ordering supplies and medications as necessary. Manages referrals and ensures excellent customer service for patients and health care providers.
Salary: based on experience
Responsibilities
- Comply with all applicable federal and state pharmacy laws
- Interact politely and effectively with patients, practitioners and others
- Perform duties in compliance with SOPs and best practices
- Referral management: tracking, processing, and coordinating patient orders from the moment a physician submits a request until the therapy is safely underway
- Contact patients regarding medical information, their prescriptions and the need for refills
- Input patient and prescription information subject to pharmacist supervision and checking in compliance with state pharmacy law
- Receive and reduce to writing refill requests as appropriate
- Create and/or print documents such as master formulation records, compounding records, labels and shipping documents subject to pharmacist supervision and checking, in compliance with state pharmacy law
- Prepares prescriptions, compounding/mixing worksheets and completes and maintains product lot numbers and expiration dates
- Generates delivery/pick slips under the supervision of the Pharmacist. Picks and prepares supplies
- Takes inventory, places orders, checks in drugs and supplies, stocks shelves and removes out-of-date items from the inventory
- Prepare completed products for dispensing or shipment
- Performs other tasks as assigned
Minimum Qualifications
- Current California Pharmacy Technician license
- Referral management experience
Job Type: Full-time
Required experience:
- IV Pharmacy Technician: 1 year
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- Free parking
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
PHARMACY TECHNICIAN - REFERRAL MANAGEMENT AND CUSTOMER SERVICE
Cure Stat Rx is a closed-door home infusion and specialty pharmacy that provides high-quality compounded and specialty medications to patients in need. Our services help deliver care when standard medications don’t suit the patient and they may need a more specialized care.
Do you want a meaningful career where you’re always on the go, the time flies, and your hard work makes a direct and significant impact? Then join our team and start making an impact on people’s lives. Our growing specialty pharmacy seeks an experienced, motivated Pharmacy Technician. If you love a challenge, we can’t wait to see your resume.
The Pharm Technician works under the supervision of a Pharmacist prepares and distributes specialty pharmacy medications and supplies. Assures compliance with quality assurance programs. Maintains inventory control by ordering supplies and medications as necessary. Manages referrals and ensures excellent customer service for patients and health care providers.
Salary: based on experience
Responsibilities
- Comply with all applicable federal and state pharmacy laws
- Interact politely and effectively with patients, practitioners and others
- Perform duties in compliance with SOPs and best practices
- Referral management: tracking, processing, and coordinating patient orders from the moment a physician submits a request until the therapy is safely underway
- Contact patients regarding medical information, their prescriptions and the need for refills
- Input patient and prescription information subject to pharmacist supervision and checking in compliance with state pharmacy law
- Receive and reduce to writing refill requests as appropriate
- Create and/or print documents such as master formulation records, compounding records, labels and shipping documents subject to pharmacist supervision and checking, in compliance with state pharmacy law
- Prepares prescriptions, compounding/mixing worksheets and completes and maintains product lot numbers and expiration dates
- Generates delivery/pick slips under the supervision of the Pharmacist. Picks and prepares supplies
- Takes inventory, places orders, checks in drugs and supplies, stocks shelves and removes out-of-date items from the inventory
- Prepare completed products for dispensing or shipment
- Performs other tasks as assigned
Minimum Qualifications
- Current California Pharmacy Technician license
- Referral management experience
Job Type: Full-time
Required experience:
- IV Pharmacy Technician: 1 year
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- Free parking
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
See All 5 Customer Service Management Jobs in California
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Find JobsCustomer Service Management Jobs by City in California
Where California roles are concentrated, by current openings.
Customer Service Management Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
What California Employers Look For
The qualifications that appear most often in customer service management jobs across California.
- Three or more years of supervisory experience in a customer service environment
- Demonstrated ability to manage and develop teams of ten or more agents
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Bachelor's degree in business administration, communications, or a related field
- Experience developing KPIs and reporting on customer satisfaction metrics
- Strong background in workforce scheduling, coaching, and performance management
Customer Service Management Jobs in California: Frequently Asked Questions
How do you become a customer service management in California?
California does not require a state-issued license to work in customer service management, so the path runs through education and demonstrated experience. Most employers expect at least a bachelor's degree in business, communications, or a related field, combined with progressive supervisory experience. Many California companies promote internally from senior specialist or team lead roles, so building measurable results in quality scores and team retention is often the most direct route to a management title.
Which companies hire customer service managements in California?
Employers hiring customer service managements in California right now include Canteen, Accenture, and Amazon, based on current listings on Migrate Mate as of November 2026. California's large technology headquarters, major health systems, and national retail and financial services brands consistently maintain some of the highest volumes of customer service management openings in the country.
Which California cities have the most customer service management jobs?
Sacramento, Irvine, and Fremont account for the most customer service management openings in California. Los Angeles drives volume through its concentration of entertainment, retail, and financial services firms, San Francisco and San Jose reflect the deep bench of technology companies headquartered in the Bay Area, and San Diego's mix of healthcare systems and defense-adjacent tech keeps demand steady across all three cities.
Are there remote customer service management jobs in California?
Yes, and more than most fields, since customer service management is fundamentally a desk-based and communications-driven role that translates well to distributed teams. About 50% of customer service management openings tied to California are remote or hybrid as of November 2026, reflecting how widely California technology and financial services companies have adopted flexible work policies. The most consistently remote sub-roles are those focused on workforce analytics, quality assurance oversight, and multi-site team management.
How can I get hired as a customer service management in California with little or no experience?
The most realistic entry path is to secure a senior customer service representative or team lead role first, then pursue promotion from within. Large California employers like Bank of America, Kaiser Permanente, and Salesforce run structured associate manager and leadership development programs that are specifically designed for high performers without prior management titles. Earning a recognized credential such as the HDI Support Center Manager certification or completing a business leadership course at a California community college can meaningfully accelerate that timeline.
Where can I find and apply to customer service management jobs in California?
You can find and apply to customer service management jobs in California on Migrate Mate, which lists current California openings updated regularly. Search by city, industry, or seniority level to narrow results to roles that match your background, then apply directly to the ones that fit.
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