Customer Service Management Jobs in California
Customer Service Management jobs in California concentrate heavily in technology, retail, financial services, and healthcare, with demand running from front-line team leads to senior directors of customer experience. Los Angeles, San Francisco, and San Diego are the largest hiring metros, home to major employers like Apple, Wells Fargo, and Kaiser Permanente that maintain substantial customer operations throughout the state. The most sought-after specializations include omnichannel support strategy, workforce management, and customer experience transformation. Find a role that fits below and apply directly.
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Showing 5 of 7+ Customer Service Management jobs
Customer Service Management Trainee
Pay from $29 to $34 per hour with significant growth and earning potential!
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Full-Time Hours: 2nd Shift schedule
Position Responsibilities
Master all aspects of customer service management through a comprehensive hands-on training program.
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
Review department procedures and standards to identify areas for improvement.
Minimum Requirements
Bachelor’s degree.
Strong track record of customer-focused service, teamwork and attention to detail.
Prior leadership / management experience is a plus.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-JW2
#LI-CA001
(#IN-CAMANC)
#ZR-CACS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!
Customer Service Management Trainee
Pay from $29 to $34 per hour with significant growth and earning potential!
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Full-Time Hours: 2nd Shift schedule
Position Responsibilities
Master all aspects of customer service management through a comprehensive hands-on training program.
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
Review department procedures and standards to identify areas for improvement.
Minimum Requirements
Bachelor’s degree.
Strong track record of customer-focused service, teamwork and attention to detail.
Prior leadership / management experience is a plus.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-JW2
#LI-CA001
(#IN-CAMANC)
#ZR-CACS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!
See All 7 Customer Service Management Jobs in California
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Find JobsCustomer Service Management Jobs by City in California
Where California roles are concentrated, by current openings.
Customer Service Management Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
What California Employers Look For
The qualifications that appear most often in customer service management jobs across California.
- Three or more years of supervisory experience in a customer service environment
- Demonstrated ability to manage and develop teams of ten or more agents
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Bachelor's degree in business administration, communications, or a related field
- Experience developing KPIs and reporting on customer satisfaction metrics
- Strong background in workforce scheduling, coaching, and performance management
Customer Service Management Jobs in California: Frequently Asked Questions
How do you become a customer service management in California?
California does not require a state-issued license to work in customer service management, so the path runs through education and demonstrated experience. Most employers expect at least a bachelor's degree in business, communications, or a related field, combined with progressive supervisory experience. Many California companies promote internally from senior specialist or team lead roles, so building measurable results in quality scores and team retention is often the most direct route to a management title.
Which companies hire customer service managements in California?
Employers hiring customer service managements in California right now include Midway Rent A Car, Uline, and Canteen, based on current listings on Migrate Mate as of September 2026. California's large technology headquarters, major health systems, and national retail and financial services brands consistently maintain some of the highest volumes of customer service management openings in the country.
Which California cities have the most customer service management jobs?
Fremont, Hayward, and Ontario account for the most customer service management openings in California. Los Angeles drives volume through its concentration of entertainment, retail, and financial services firms, San Francisco and San Jose reflect the deep bench of technology companies headquartered in the Bay Area, and San Diego's mix of healthcare systems and defense-adjacent tech keeps demand steady across all three cities.
Are there remote customer service management jobs in California?
Yes, and more than most fields, since customer service management is fundamentally a desk-based and communications-driven role that translates well to distributed teams. About 100% of customer service management openings tied to California are remote or hybrid as of September 2026, reflecting how widely California technology and financial services companies have adopted flexible work policies. The most consistently remote sub-roles are those focused on workforce analytics, quality assurance oversight, and multi-site team management.
How can I get hired as a customer service management in California with little or no experience?
The most realistic entry path is to secure a senior customer service representative or team lead role first, then pursue promotion from within. Large California employers like Bank of America, Kaiser Permanente, and Salesforce run structured associate manager and leadership development programs that are specifically designed for high performers without prior management titles. Earning a recognized credential such as the HDI Support Center Manager certification or completing a business leadership course at a California community college can meaningfully accelerate that timeline.
Where can I find and apply to customer service management jobs in California?
You can find and apply to customer service management jobs in California on Migrate Mate, which lists current California openings updated regularly. Search by city, industry, or seniority level to narrow results to roles that match your background, then apply directly to the ones that fit.
See All 7 Customer Service Management Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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