Customer Relations Representative Jobs in California
Customer Relations Representative jobs in California are in consistent demand, with active hiring across technology, financial services, healthcare, and retail sectors, and openings at every level from entry-level support roles through senior account management positions. Los Angeles, San Francisco, and San Diego are the largest hiring metros, where established employers such as Wells Fargo, Kaiser Permanente, and Salesforce maintain significant customer-facing operations. The most sought-after specialties in California include enterprise account support, financial services client relations, and healthcare patient advocacy. Find a role that fits below and apply directly.
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Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Joni Ginno - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
See All 47 Customer Relations Representative Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in California
Where California roles are concentrated, by current openings.
Customer Relations Representative Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- State Farm44

- Optum2

- Clever Care Health Plan1

Top Industries Hiring
- Insurance45
- Banking & Financial Services2
- Healthcare & Medical Services2
What California Employers Look For
The qualifications that appear most often in customer relations representative jobs across California.
- High school diploma or equivalent required, with a bachelor's degree preferred by most California employers
- One or more years of customer service or client-facing experience in a professional environment
- Strong written and verbal communication skills, including professional phone and email etiquette
- Proficiency with CRM platforms such as Salesforce, ServiceNow, or Zendesk
- Ability to handle high-volume inquiries and resolve complaints with patience and accuracy
- Bilingual fluency in Spanish or Mandarin is a common advantage in California's diverse markets
Customer Relations Representative Jobs in California: Frequently Asked Questions
How do you become a customer relations representative in California?
Most California employers require at least a high school diploma and some customer service experience, though a bachelor's degree in business, communications, or a related field strengthens your candidacy. There is no state-issued license required for this role in California. Building familiarity with CRM tools and completing a certificate in customer service management through a California community college can accelerate hiring at major employers.
How much do customer relations representatives make in California?
Customer relations representatives in California earn a median of about $49,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,110 for the lowest 10% to over $75,700 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer relations representatives in California?
Employers hiring customer relations representatives in California right now include State Farm, Optum, and Clever Care Health Plan, based on current listings on Migrate Mate as of June 2026. California's large base of financial institutions, healthcare systems, and technology companies creates steady, year-round demand for this role.
Which California cities have the most customer relations representative jobs?
Arcadia, Chico, and San Diego have the most customer relations representative openings in California. Los Angeles and San Francisco drive the highest volume because of their concentrated headquarters for financial services, technology, and healthcare firms, while San Diego's defense contracting and biotech sectors add consistent demand for client-facing professionals in those industries.
Are there remote customer relations representative jobs in California?
Yes, and more than many comparable roles, since customer relations work is largely phone- and email-based. About 2% of customer relations representative openings tied to California are remote or hybrid as of June 2026, reflecting how well the work translates to distributed teams. Account management and inbound support functions are the most likely to be offered remotely.
How can I get hired as a customer relations representative in California with little or no experience?
The most realistic entry path is applying to customer service associate or client support specialist roles, which large California employers in retail banking, healthcare, and insurance use as direct pipelines into customer relations positions. Companies such as Kaiser Permanente and Wells Fargo run structured new-hire training programs that do not require prior experience. A certificate in customer service from a California Community College system campus and demonstrated CRM tool familiarity give applicants a clear edge.
Where can I find and apply to customer relations representative jobs in California?
You can find and apply to customer relations representative jobs in California on Migrate Mate, which lists current openings from employers actively hiring across the state. Find the roles that fit your background and apply directly to the ones that match.
See All 47 Customer Relations Representative Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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