Customer Relations Representative Jobs in Michigan
Customer Relations Representative jobs in Michigan are steady and in demand, concentrated in automotive services, healthcare administration, insurance, and financial services across a workforce that ranges from entry-level call center roles to senior account management positions. Detroit, Grand Rapids, and Lansing drive the highest volume of openings, with established employers like Blue Cross Blue Shield of Michigan, Consumers Energy, and Ford Motor Company among the most consistent hirers of customer relations professionals in the state. The most sought-after specialties in Michigan right now are healthcare member services, utilities account support, and automotive dealer relations. Find a role that fits below and apply directly.
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Showing 5 of 17+ Customer Relations Representative jobs
Sales & Customer Relations Representative
Mike’s Used Cars – Flint, MI
Mike’s Used Cars is growing, and we’re looking for a motivated, outgoing, and professional individual to join our sales team!
We’re looking for someone who enjoys working with people, has strong communication skills, and knows how to turn conversations into opportunities.
No previous automotive sales experience required! We’re willing to train the right person.
Responsibilities
- Greet customers and provide a welcoming experience.
- Assist customers with credit applications and the vehicle purchasing process.
- Follow up with customers by phone, text, and email.
- Respond to incoming leads and schedule appointments.
- Maintain organized customer records and follow-up activities.
- Build relationships with customers and help generate sales.
- Assist with social media posts and dealership content when needed.
What We’re Looking For
- Strong communication and customer service skills.
- Friendly, confident, professional, and outgoing personality.
- Sales or customer service experience preferred.
- Comfortable making phone calls and following up consistently.
- Organized, dependable, and motivated.
- Comfortable using computers and learning new systems.
- Social media experience is a plus.
- Willingness to learn the automotive industry.
Compensation
- Commission-based position with additional performance bonuses.
- No fixed base salary.
- Opportunity to grow with an established dealership.
- Training and support provided.
Location: Flint, Michigan
Job Type: Full-time
If you’re motivated, enjoy helping people, and want an opportunity to build a career in sales, we’d love to hear from you!
Apply today to join the Mike’s Used Cars team.
Pay: $48,600.00 - $58,700.00 per year
Work Location: In person
Sales & Customer Relations Representative
Mike’s Used Cars – Flint, MI
Mike’s Used Cars is growing, and we’re looking for a motivated, outgoing, and professional individual to join our sales team!
We’re looking for someone who enjoys working with people, has strong communication skills, and knows how to turn conversations into opportunities.
No previous automotive sales experience required! We’re willing to train the right person.
Responsibilities
- Greet customers and provide a welcoming experience.
- Assist customers with credit applications and the vehicle purchasing process.
- Follow up with customers by phone, text, and email.
- Respond to incoming leads and schedule appointments.
- Maintain organized customer records and follow-up activities.
- Build relationships with customers and help generate sales.
- Assist with social media posts and dealership content when needed.
What We’re Looking For
- Strong communication and customer service skills.
- Friendly, confident, professional, and outgoing personality.
- Sales or customer service experience preferred.
- Comfortable making phone calls and following up consistently.
- Organized, dependable, and motivated.
- Comfortable using computers and learning new systems.
- Social media experience is a plus.
- Willingness to learn the automotive industry.
Compensation
- Commission-based position with additional performance bonuses.
- No fixed base salary.
- Opportunity to grow with an established dealership.
- Training and support provided.
Location: Flint, Michigan
Job Type: Full-time
If you’re motivated, enjoy helping people, and want an opportunity to build a career in sales, we’d love to hear from you!
Apply today to join the Mike’s Used Cars team.
Pay: $48,600.00 - $58,700.00 per year
Work Location: In person
See All 17 Customer Relations Representative Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Customer Relations Representative Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
- State Farm12
- Lansing Community College2
- Mike's Used Cars1
- Atlas Copco1
- McLaren Health Care1
What Michigan Employers Look For
The qualifications that appear most often in customer relations representative jobs across Michigan.
- High school diploma or associate degree required by most Michigan employers
- One or more years of customer service or account management experience preferred
- Proficiency with CRM software such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for phone, email, and in-person contact
- Ability to resolve escalated customer complaints within defined service timelines
- Familiarity with Michigan consumer protection standards and company compliance procedures
Customer Relations Representative Jobs in Michigan: Frequently Asked Questions
How do you become a customer relations representative in Michigan?
Most Michigan employers hire customer relations representatives with a high school diploma or associate degree and some customer-facing work history. No state-issued license is required for the role. Candidates who complete coursework in business communication, consumer behavior, or conflict resolution at a Michigan community college gain a practical edge. Employers in healthcare and insurance often provide paid onboarding that includes industry-specific compliance and product training before representatives take live accounts.
Which companies hire customer relations representatives in Michigan?
Michigan customer relations representative roles are posted by State Farm, Lansing Community College, and Mike's Used Cars and others right now, based on current listings on Migrate Mate as of November 2026. Michigan's concentration of large insurance carriers, utilities, and automotive companies means steady, year-round hiring across both metro and mid-size markets.
Which Michigan cities have the most customer relations representative jobs?
Flint, Lansing, and Lenox have the most customer relations representative openings in Michigan right now. Detroit leads because of its dense concentration of insurance headquarters, auto industry suppliers, and large healthcare systems, while Grand Rapids draws openings from regional manufacturers and medical device companies, and Lansing adds volume through state government contractors and utilities providers.
Are there remote customer relations representative jobs in Michigan?
Yes, and they are fairly common, since most of the work involves phone, email, and digital case management that translates well to home-based setups. About 60% of customer relations representative openings tied to Michigan are remote or hybrid as of November 2026, reflecting the role's strong compatibility with distributed teams. The positions most often listed as fully remote are outbound account support, digital chat specialist, and benefits member services roles.
How can I get hired as a customer relations representative in Michigan with little or no experience?
The most realistic entry path is applying to paid customer service associate or member services coordinator roles at Michigan's large insurance carriers, healthcare networks, and utilities providers, which run structured new-hire cohort programs that train candidates with no prior industry background. Blue Cross Blue Shield of Michigan and Consumers Energy, for example, regularly post associate-level positions that serve as formal entry points. Candidates moving laterally from retail, hospitality, or bank teller roles are commonly considered competitive. Completing a free or low-cost certificate in customer experience management through a Michigan community college strengthens an application significantly.
Where can I find and apply to customer relations representative jobs in Michigan?
You can find and apply to customer relations representative jobs in Michigan on Migrate Mate, which lists current Michigan openings from employers across the state. Find roles that match your experience and the Michigan region you want to work in, then apply directly to the ones that fit.
See All 17 Customer Relations Representative Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
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