Support Lead Jobs in Michigan

Support Lead jobs in Michigan are concentrated in automotive technology, manufacturing operations, healthcare systems, and enterprise software, with demand at every level from team lead to senior support operations manager. Detroit, Grand Rapids, and Ann Arbor account for the largest share of openings, where established employers like Ford Motor Company, Spectrum Health, and Rocket Companies maintain significant support and operations footprints. Customer success, technical support, and IT service desk leadership are the most in-demand specialties across the state. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles17
Top employerFive Below
Top cityGrand Rapids, MI
Cities hiring10
Top industryHealthcare
Companies hiring7

Showing 5 of 17+ Support Lead jobs

Denali Water Solutions
Driver - Lead Support Driver Req # 4231
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Denali Water Solutions
Added 3d ago
Driver - Lead Support Driver Req # 4231
Denali Water Solutions
Grand Rapids, Michigan
Business Development
Partnerships & Business Development
Sales
1,001-5,000

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Henry Ford Health
Lead Administrative Support- Dental Clinic
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Henry Ford Health
Added 3d ago
Lead Administrative Support- Dental Clinic
Henry Ford Health
Detroit, Michigan
Business Development
Customer Success
Sales
10,000+

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Five Below
Support Lead Part Time
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Five Below
Added 4d ago
Support Lead Part Time
Five Below
Sault Ste. Marie, Michigan
Account Management
Business Development
Partnerships & Business Development
10,000+

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Hope Network
Lead Direct Support Professional: Neo 52nd | 1st/2nd shift, 36 hours | Kentwood, MI
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Hope Network
Added 6d ago
Lead Direct Support Professional: Neo 52nd | 1st/2nd shift, 36 hours | Kentwood, MI
Hope Network
Grand Rapids, Michigan
Customer Service
Customer Support
High school diploma or GED

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Five Below
Part Time Support Lead
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Five Below
Added 1w ago
Part Time Support Lead
Five Below
Grand Rapids, Michigan
Customer Service
Retail Banking & Branch Management
Sales
10,000+

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See All 17 Support Lead Jobs in Michigan

Find roles in Michigan that match your experience and apply in just a few clicks.

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Support Lead Jobs by City in Michigan

Where Michigan roles are concentrated, by current openings.

Grand Rapids
7 jobs
Holland
2 jobs
Lowell
1 job
Detroit
1 job
Fremont
1 job
Lansing
1 job
Livonia
1 job
Dearborn
1 job
Northville
1 job

Support Lead Job Market in Michigan

A snapshot from current Michigan openings, updated as new roles post.

Who's Hiring

Five Below
Five Below7 open roles
Hope Network
Hope Network5 open roles
Aristocrat
Aristocrat1 open role

Top Industries Hiring

  • Healthcare & Medical Services

What Michigan Employers Look For

The qualifications that appear most often in support lead jobs across Michigan.

  • Minimum two years of customer support or technical support experience in a team environment
  • Demonstrated ability to coach, mentor, and performance-manage front-line support representatives
  • Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
  • Strong written and verbal communication skills for cross-functional escalation handling
  • Experience tracking team KPIs including CSAT, first-contact resolution, and ticket volume
  • Bachelor's degree in business, communications, information technology, or a related field preferred

Support Lead Jobs in Michigan: Frequently Asked Questions

How do you become a support lead in Michigan?

Most support lead roles in Michigan require several years of front-line support experience followed by a step into a senior individual contributor or team lead role. No state-issued license is required for the majority of support lead positions. Employers in Michigan's automotive, healthcare, and technology sectors typically look for candidates with demonstrated coaching experience, a strong performance record on the floor, and familiarity with the industry's core platforms before promoting or hiring into a lead role.

Which companies hire support leads in Michigan?

Employers hiring support leads in Michigan right now include Five Below, Hope Network, and Aristocrat, based on current listings on Migrate Mate as of September 2026. Michigan's concentration of automotive headquarters, regional health systems, and growing fintech employers in Detroit and Grand Rapids means support lead openings appear consistently across both corporate and healthcare settings.

Which Michigan cities have the most support lead jobs?

Grand Rapids, Holland, and Lowell have the most support lead openings in Michigan. Detroit leads because of its density of automotive headquarters, financial services firms, and enterprise technology operations, while Grand Rapids draws from a strong health systems and manufacturing base, and Ann Arbor's university-adjacent tech and research employers contribute a steady stream of openings in that corridor.

How can I get hired as a support lead in Michigan with little or no experience?

The most realistic path is moving up from a front-line support representative role at a Michigan employer large enough to promote from within, such as a regional health system, an automotive technology division, or a Grand Rapids-area software company. Lateral moves from customer service specialist, technical support analyst, or operations coordinator positions are common entry points. Earning a relevant platform certification, such as a Salesforce Administrator or ITIL Foundation credential, gives candidates without formal lead experience a measurable edge when applying for their first team lead opening.

Where can I find and apply to support lead jobs in Michigan?

You can find and apply to support lead jobs in Michigan on Migrate Mate, which lists current Michigan openings across industries and experience levels. Search the listings to find roles that match your background and apply directly to the ones that fit your situation.

See All 17 Support Lead Jobs in Michigan

Find roles in Michigan that match your experience and apply in just a few clicks.

Find Support Lead Jobs