Support Lead Jobs in Maryland
Support Lead jobs in Maryland concentrate in healthcare administration, information technology, and government contracting, with steady demand at both team-lead and senior-lead levels. The heaviest hiring is in Baltimore, Bethesda, and Rockville, where employers like Leidos, Johns Hopkins Health System, and Booz Allen Hamilton maintain large and ongoing support operations. The most in-demand specialties are IT service desk leadership, clinical support coordination, and customer operations management. Find a role that fits below and apply directly.
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Showing 5 of 43+ Support Lead jobs
Team Lead
Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission.
- Provide leadership and supervision to staff in the residence and community while providing direct services to individuals we serve.
- Attend training for individuals served to assure their objectives, and company goals are achieved.
- Participate in community outings, house orientation to all new employees, serve as a role model to staff assuring that documentation is completed accurately and timely.
- Assist with house staffing needs and staff recruitment.
- Review individuals served progress, coordinate, and implement shift objectives.
- Provide for the delivery of services such as skills training, job coaching, behavior management according to the Individual Plan (IP) and/or treatment team.
Qualifications:
- High School Diploma or equivalent.
- Two years’ experience in providing direct services in the human services field.
- Current driver's license, car registration, and auto insurance.
- Current CPR/First Aid Certification Strong leadership qualities and effective communication skills.
- Acute attention to detail and ability to problem-solve.
- A reliable, responsible attitude and a compassionate approach.
- A commitment to quality in everything you do.
- You will make a difference every day and help to provide quality of life-enhancing services to the individuals we serve.
Why Join Us?
- Full, Part-time, and As Needed schedules available.
- Full compensation/benefits package for full-time employees.
- 401(k) with company match.
- Paid time off and holiday pay.
- Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
- Enjoy job security with nationwide career development and advancement opportunities.
- Employee Referral Program bonus opportunities for eligible roles
We have meaningful work for you – come join our team – Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Team Lead
Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission.
- Provide leadership and supervision to staff in the residence and community while providing direct services to individuals we serve.
- Attend training for individuals served to assure their objectives, and company goals are achieved.
- Participate in community outings, house orientation to all new employees, serve as a role model to staff assuring that documentation is completed accurately and timely.
- Assist with house staffing needs and staff recruitment.
- Review individuals served progress, coordinate, and implement shift objectives.
- Provide for the delivery of services such as skills training, job coaching, behavior management according to the Individual Plan (IP) and/or treatment team.
Qualifications:
- High School Diploma or equivalent.
- Two years’ experience in providing direct services in the human services field.
- Current driver's license, car registration, and auto insurance.
- Current CPR/First Aid Certification Strong leadership qualities and effective communication skills.
- Acute attention to detail and ability to problem-solve.
- A reliable, responsible attitude and a compassionate approach.
- A commitment to quality in everything you do.
- You will make a difference every day and help to provide quality of life-enhancing services to the individuals we serve.
Why Join Us?
- Full, Part-time, and As Needed schedules available.
- Full compensation/benefits package for full-time employees.
- 401(k) with company match.
- Paid time off and holiday pay.
- Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
- Enjoy job security with nationwide career development and advancement opportunities.
- Employee Referral Program bonus opportunities for eligible roles
We have meaningful work for you – come join our team – Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
See All 43 Support Lead Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Support Lead JobsSupport Lead Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Support Lead Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
- Five Below19
- Goldbelt3
- Bering-Alaka`ina Holdings3
- Knowesis2
- CBRE1
What Maryland Employers Look For
The qualifications that appear most often in support lead jobs across Maryland.
- Three or more years of experience in a support or customer operations role
- Demonstrated experience leading, coaching, or mentoring a support team
- Proficiency with CRM or ticketing platforms such as Salesforce or ServiceNow
- Strong written and verbal communication skills for internal and client-facing work
- Ability to track team performance metrics and report on service-level targets
- Bachelor's degree in business, information systems, or a related field preferred
Support Lead Jobs in Maryland: Frequently Asked Questions
How do you become a support lead in Maryland?
Most support lead roles in Maryland require several years of experience in a support, service, or operations role before moving into leadership. Maryland does not issue a state license for this title, so employers look for demonstrated team leadership, strong knowledge of the relevant industry, and in technology-focused roles, recognized certifications such as ITIL or CompTIA. Government contracting employers in the Maryland suburbs often require a security clearance as well.
Which companies hire support leads in Maryland?
Maryland support lead roles are posted by Five Below, Goldbelt, and Bering-Alaka`ina Holdings and others right now, based on current listings on Migrate Mate as of September 2026. Maryland's dense mix of federal agencies, defense contractors, and academic medical centers creates consistent demand for support leads across multiple industries year-round.
Which Maryland cities have the most support lead jobs?
Frederick, Fort Detrick, and Baltimore have the most support lead openings in Maryland. Baltimore anchors demand through its large healthcare and university employers, while Bethesda and Rockville draw heavily from the federal government presence and the defense and IT contracting firms clustered along the I-270 corridor.
Are there remote support lead jobs in Maryland?
Yes, and more than many roles, particularly in IT service desk and customer operations leadership. About 63% of support lead openings tied to Maryland are remote or hybrid as of September 2026, reflecting how much of the work involves managing systems and teams digitally rather than on a physical floor. The most remote-eligible sub-areas are technical support management and software customer success.
How can I get hired as a support lead in Maryland with little or no experience?
The most realistic path is building two to three years in a frontline support or service role and applying for a team lead or shift lead opening internally. Large Maryland employers like Johns Hopkins Health System, Leidos, and the University of Maryland Medical System regularly post associate or coordinator roles that lead directly into support leadership. Earning an ITIL Foundation certification strengthens any application for technology-adjacent roles, and government contracting firms in the Bethesda and Rockville area often promote experienced specialists from within.
Where can I find and apply to support lead jobs in Maryland?
You can find and apply to support lead jobs in Maryland on Migrate Mate, which lists current Maryland openings across industries and hiring locations. Find roles that fit your experience and apply directly to the ones that match.
See All 43 Support Lead Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Support Lead Jobs