Support Lead Jobs in Virginia

Support Lead jobs in Virginia are concentrated in Northern Virginia, Richmond, and the Hampton Roads region, where federal contractors, major healthcare systems, and technology companies maintain large support operations. Employers like Leidos, Inova Health System, and Booz Allen Hamilton have long-standing presences in the state and regularly hire support leads across IT helpdesk, customer operations, and clinical support functions. Demand is strongest for leads with experience managing distributed teams and coordinating across service tiers. Find a role that fits below and apply directly.

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Overview

Open roles40
Top employerFive Below
Top cityArlington, VA
Cities hiring22
Work type40% On-site
Top industryTechnology

Showing 5 of 40+ Support Lead jobs

VHC Health
Lead Support Tech-Women & Infant Health
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VHC Health
New 8h ago
Lead Support Tech-Women & Infant Health
VHC Health
Arlington, Virginia
Maintenance & Repair
Skilled Trades
Technical Program Management
$23.27 - $37.22/hr
High school diploma or GED
1,001-5,000

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Five Below
Support Lead- Full Time
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Five Below
New 15h ago
Support Lead- Full Time
Five Below
Roanoke, Virginia
Customer Service
Customer Support
Hospitality & Guest Services
10,000+

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Five Below
Support Lead Part Time
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Five Below
New 17h ago
Support Lead Part Time
Five Below
Leesburg, Virginia
Customer Service
Customer Success
Customer Support
10,000+

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Five Below
Support Lead- Full Time
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Five Below
Added 1d ago
Support Lead- Full Time
Five Below
Charlottesville, Virginia
Account Management
Customer Success
Sales
10,000+

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Five Below
Support Lead Full Time
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Five Below
Added 1d ago
Support Lead Full Time
Five Below
Winchester, Virginia
Business Strategy
Product Management
Project Management
10,000+

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See All 40 Support Lead Jobs in Virginia

Find roles in Virginia that match your experience and apply in just a few clicks.

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Support Lead Jobs by City in Virginia

Where Virginia roles are concentrated, by current openings.

Arlington
8 jobs
McLean
3 jobs
Richmond
3 jobs
Reston
2 jobs
Ashburn
2 jobs
Fairfax
2 jobs
Roanoke
2 jobs
Quantico
2 jobs
Alexandria
2 jobs

Support Lead Job Market in Virginia

A snapshot from current Virginia openings, updated as new roles post.

Who's Hiring

  • Five Below
    Five Below10
  • Oracle
    Oracle2
  • Empower AI
    Empower AI2
  • Accenture Federal Services
    Accenture Federal Services2
  • People, Technology & Processes
    People, Technology & Processes2

Top Industries Hiring

  • Technology & Software
  • Retail
  • E-Commerce & Online Marketplaces

What Virginia Employers Look For

The qualifications that appear most often in support lead jobs across Virginia.

  • Three or more years of experience in a support or service delivery role in Virginia
  • Demonstrated experience leading, coaching, or mentoring a team of support specialists
  • Proficiency with ticketing and case management platforms such as ServiceNow or Salesforce
  • Strong written and verbal communication skills for internal escalation and stakeholder reporting
  • Bachelor's degree in business, information technology, communications, or a related field
  • Familiarity with SLA management, performance metrics, and quality assurance processes

Support Lead Jobs in Virginia: Frequently Asked Questions

How do you become a support lead in Virginia?

Most support lead roles in Virginia require several years of hands-on experience in a support or service delivery position before moving into a lead capacity. There is no state-issued license required for the role. Virginia employers typically expect a bachelor's degree in a related field alongside a demonstrated record of resolving escalations, mentoring peers, and managing workloads. Industry certifications such as CompTIA, ITIL, or a Salesforce credential strengthen a candidate's profile considerably.

Which companies hire support leads in Virginia?

Virginia support lead roles are posted by Five Below, Oracle, and Empower AI and others right now, based on current listings on Migrate Mate as of August 2026. Northern Virginia's dense concentration of federal contractors and technology firms means a significant share of these openings support government agency operations or large enterprise clients.

Which Virginia cities have the most support lead jobs?

Arlington, McLean, and Richmond account for the largest share of support lead openings in Virginia. Northern Virginia cities like Reston and McLean drive volume through federal contractor headquarters and technology campuses, Richmond anchors corporate and healthcare operations for central Virginia, and Hampton Roads reflects the region's strong government, defense, and healthcare employer base.

Are there remote support lead jobs in Virginia?

Yes, and more than many management roles. About 60% of support lead openings tied to Virginia are remote or hybrid as of August 2026, reflecting how much of this work centers on communication, oversight, and digital coordination rather than physical presence. IT support lead and customer operations lead positions are the most likely to offer fully remote arrangements.

How can I get hired as a support lead in Virginia with little or no experience?

The most realistic entry path is moving into a support specialist or tier-two technician role first, then demonstrating readiness to lead by taking on informal mentorship, handling escalations, or running shift coverage. Large Virginia employers like Inova Health System, Leidos, and SAIC regularly hire for associate and entry-level support roles that develop into lead positions. Building an ITIL Foundation or CompTIA A+ credential before applying gives candidates an edge in Virginia's contractor-heavy market.

Where can I find and apply to support lead jobs in Virginia?

You can find and apply to support lead jobs in Virginia on Migrate Mate, which lists current openings across the state. Search the listings for roles that match your experience and location, then apply directly to the ones that fit.

See All 40 Support Lead Jobs in Virginia

Find roles in Virginia that match your experience and apply in just a few clicks.

Find Support Lead Jobs