Support Lead Jobs in Virginia
Support Lead jobs in Virginia are concentrated in Northern Virginia, Richmond, and the Hampton Roads region, where federal contractors, major healthcare systems, and technology companies maintain large support operations. Employers like Leidos, Inova Health System, and Booz Allen Hamilton have long-standing presences in the state and regularly hire support leads across IT helpdesk, customer operations, and clinical support functions. Demand is strongest for leads with experience managing distributed teams and coordinating across service tiers. Find a role that fits below and apply directly.
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Showing 5 of 45+ Support Lead jobs
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
About The Role
Every hour of every day, soldiers, acquisition professionals, and federal partners around the world count on systems that simply cannot go down. That is where PL ALTESS comes in. As the Agile Center of Excellence for the Program Executive Office Enterprise (PEO Enterprise), the U.S. Army Product Lead Acquisition, Logistics, and Technology Enterprise Systems and Services (PL ALTESS) runs enterprise-class data centers that host hundreds of programs, thousands of virtual servers, and millions of users worldwide, 24x7x365. Our team delivers the full spectrum of IT services: data center and Service Operations Center operations, network and systems administration, cybersecurity, cloud and application modernization, disaster recovery, and lifecycle testing across physical, virtual, and cloud architectures spanning multiple geographic locations. If you want your work to matter at mission scale, this is the place.
The opportunity: Take the helm of a high-performing team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers delivering customer projects in AWS and Azure through the Common Cloud Environment (C2E). You will be the trusted operational partner for C2E customers.
WHAT YOU'LL DO
- Under the direction of the Services Management Division Chief, lead the team that implements, manages, and administers all C2E customer projects in AWS and Azure (including GovCloud/Government regions).
- Review all Service Level Agreements (SLAs), addendums, and cost estimates prepared for customer projects.
- Serve as the principal representative and liaison with C2E customers on operational matters.
- Provide day-to-day technical and professional guidance and leadership to the team.
- Manage multiple large-scale cloud projects at once, keeping scope, schedule, and cost on track.
Qualifications
WHAT YOU BRING (REQUIRED)
- Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD
- DoD 8140 qualified for DCWF 628 – Software/Cloud Architect at the Intermediate proficiency level
- Active DoW Secret security clearance
- US Citizenship
- Ability to work with customers in a professional manner, with strong verbal and written communication skills.
- Experience managing multiple large-scale projects effectively.
WHAT SETS YOU APART (DESIRED)
- AWS or Microsoft Azure certification (see Additional Certifications).
- Familiarity with DoD Cloud Computing SRG impact levels and FedRAMP.
WORKLOCATION
- Radford, VA or Remote
Ready to keep the mission running? Apply today and join the team that keeps Army enterprise systems up 24x7x365.
Details
Target Salary Range: $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
About The Role
Every hour of every day, soldiers, acquisition professionals, and federal partners around the world count on systems that simply cannot go down. That is where PL ALTESS comes in. As the Agile Center of Excellence for the Program Executive Office Enterprise (PEO Enterprise), the U.S. Army Product Lead Acquisition, Logistics, and Technology Enterprise Systems and Services (PL ALTESS) runs enterprise-class data centers that host hundreds of programs, thousands of virtual servers, and millions of users worldwide, 24x7x365. Our team delivers the full spectrum of IT services: data center and Service Operations Center operations, network and systems administration, cybersecurity, cloud and application modernization, disaster recovery, and lifecycle testing across physical, virtual, and cloud architectures spanning multiple geographic locations. If you want your work to matter at mission scale, this is the place.
The opportunity: Take the helm of a high-performing team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers delivering customer projects in AWS and Azure through the Common Cloud Environment (C2E). You will be the trusted operational partner for C2E customers.
WHAT YOU'LL DO
- Under the direction of the Services Management Division Chief, lead the team that implements, manages, and administers all C2E customer projects in AWS and Azure (including GovCloud/Government regions).
- Review all Service Level Agreements (SLAs), addendums, and cost estimates prepared for customer projects.
- Serve as the principal representative and liaison with C2E customers on operational matters.
- Provide day-to-day technical and professional guidance and leadership to the team.
- Manage multiple large-scale cloud projects at once, keeping scope, schedule, and cost on track.
Qualifications
WHAT YOU BRING (REQUIRED)
- Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD
- DoD 8140 qualified for DCWF 628 – Software/Cloud Architect at the Intermediate proficiency level
- Active DoW Secret security clearance
- US Citizenship
- Ability to work with customers in a professional manner, with strong verbal and written communication skills.
- Experience managing multiple large-scale projects effectively.
WHAT SETS YOU APART (DESIRED)
- AWS or Microsoft Azure certification (see Additional Certifications).
- Familiarity with DoD Cloud Computing SRG impact levels and FedRAMP.
WORKLOCATION
- Radford, VA or Remote
Ready to keep the mission running? Apply today and join the team that keeps Army enterprise systems up 24x7x365.
Details
Target Salary Range: $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
See All 45 Support Lead Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Support Lead JobsSupport Lead Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Support Lead Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
- Five Below12
- Oracle3
- SAIC2
- Empower AI2
- Forge Group2
Top Industries Hiring
- Education
What Virginia Employers Look For
The qualifications that appear most often in support lead jobs across Virginia.
- Three or more years of experience in a support or service delivery role in Virginia
- Demonstrated experience leading, coaching, or mentoring a team of support specialists
- Proficiency with ticketing and case management platforms such as ServiceNow or Salesforce
- Strong written and verbal communication skills for internal escalation and stakeholder reporting
- Bachelor's degree in business, information technology, communications, or a related field
- Familiarity with SLA management, performance metrics, and quality assurance processes
Support Lead Jobs in Virginia: Frequently Asked Questions
How do you become a support lead in Virginia?
Most support lead roles in Virginia require several years of hands-on experience in a support or service delivery position before moving into a lead capacity. There is no state-issued license required for the role. Virginia employers typically expect a bachelor's degree in a related field alongside a demonstrated record of resolving escalations, mentoring peers, and managing workloads. Industry certifications such as CompTIA, ITIL, or a Salesforce credential strengthen a candidate's profile considerably.
Which companies hire support leads in Virginia?
Virginia support lead roles are posted by Five Below, Oracle, and SAIC and others right now, based on current listings on Migrate Mate as of November 2026. Northern Virginia's dense concentration of federal contractors and technology firms means a significant share of these openings support government agency operations or large enterprise clients.
Which Virginia cities have the most support lead jobs?
Arlington, Radford, and Ashburn account for the largest share of support lead openings in Virginia. Northern Virginia cities like Reston and McLean drive volume through federal contractor headquarters and technology campuses, Richmond anchors corporate and healthcare operations for central Virginia, and Hampton Roads reflects the region's strong government, defense, and healthcare employer base.
Are there remote support lead jobs in Virginia?
Yes, and more than many management roles. About 42% of support lead openings tied to Virginia are remote or hybrid as of November 2026, reflecting how much of this work centers on communication, oversight, and digital coordination rather than physical presence. IT support lead and customer operations lead positions are the most likely to offer fully remote arrangements.
How can I get hired as a support lead in Virginia with little or no experience?
The most realistic entry path is moving into a support specialist or tier-two technician role first, then demonstrating readiness to lead by taking on informal mentorship, handling escalations, or running shift coverage. Large Virginia employers like Inova Health System, Leidos, and SAIC regularly hire for associate and entry-level support roles that develop into lead positions. Building an ITIL Foundation or CompTIA A+ credential before applying gives candidates an edge in Virginia's contractor-heavy market.
Where can I find and apply to support lead jobs in Virginia?
You can find and apply to support lead jobs in Virginia on Migrate Mate, which lists current openings across the state. Search the listings for roles that match your experience and location, then apply directly to the ones that fit.
See All 45 Support Lead Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Support Lead Jobs