Support Analyst Jobs in Virginia
Support Analyst jobs in Virginia are concentrated in the Northern Virginia technology corridor, Richmond, and the Hampton Roads region, where defense contractors, federal agencies, and major financial institutions drive steady demand for IT, operations, and helpdesk support at every level from entry to senior. Employers with a lasting presence in the state include Leidos, Booz Allen Hamilton, and Capital One, all of which maintain large support teams across Virginia. The most in-demand specialties are IT service desk support, enterprise application support, and cybersecurity operations support. Scan the live roles below and apply to whichever ones fit.
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PRINCIPAL DUTIES/RESPONSIBILITIES:
- Review, analyze, and process the daily DEERS submissions from the States HR Supporting Systems, Customer Relationship Management (CRM) and DEERS/RAPIDS Mailbox IAW the DEERS Project Office (DPO) SOP.
- The contractor will produce an Executive Summary (EXSUM) that summarizes the system-generated historical data to support the Government’s response to Congressionals, and White House inquiries within 24 hours of notification.
- Performs analysis of failed transactions utilizing historical information within iPERMS, IPPS-A, and the Director's Personnel Readiness Overview (DPRO) database to identify irregular trends with DEERS transactions failing to reach the DEERS database of record.
- Review transactions, determine why the action failed, and document the cause of failure in the spreadsheet.
- Submit the Government Summary every Wednesday and Friday no later than 1600 hours.
- Review, analyze, and correct all errors received on the Daily Discrepancy Reports by email for ARNG DEERS Project Office.
- Presents PowerPoint presentations and hands-on training for 3 to 5 State personnel IAW the DPO SOP.
- Provides training virtually (40-50 personnel) and in-person training (30 personnel) to the States.
- Conduct five (5) site visits quarterly and provides a summary trip report within 72 business hours after the site visit is complete.
- Provide operational support for up to 400 ARNG RAPIDS sites for State Site Security Manager.
- Provide technical assistance with system updates and reactivation for RAPIDS machines. Track and manage the Tour of Duty (TOD) status for the Division.
- Perform DEERS and RAPIDS training on a monthly basis.
- Bachelor's Degree or related field/equivalent combination of education, technical training/work experience
- Typically requires 3-5 years of directly related experience in a specific functional area.
See All 91 Support Analyst Jobs in Virginia
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Find Support Analyst JobsSupport Analyst Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Support Analyst Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Telecommunications
What Virginia Employers Look For
The qualifications that appear most often in support analyst jobs across Virginia.
- CompTIA A+ or similar foundational IT certification recognized by Virginia employers
- Bachelor's degree in information technology, computer science, or a related field
- Experience with ticketing systems such as ServiceNow, Jira, or Remedy
- Familiarity with Active Directory, Microsoft 365, and remote desktop tools
- Strong written and verbal communication skills for end-user and stakeholder interaction
- Ability to obtain a security clearance for defense and federal contractor roles in Virginia
Support Analyst Jobs in Virginia: Frequently Asked Questions
How do you become a support analyst in Virginia?
Virginia does not require a state-issued license to work as a support analyst. The most common path is a bachelor's degree in information technology or computer science combined with an industry certification such as CompTIA A+ or ITIL Foundation. Many Virginia employers, particularly defense contractors in Northern Virginia, also require candidates to be clearance-eligible, so a clean background history is an important early consideration.
Which companies hire support analysts in Virginia?
Employers hiring support analysts in Virginia right now include People, Technology & Processes, Invictus Associates, and Deltek, based on current listings on Migrate Mate as of November 2026. Northern Virginia's dense concentration of federal contractors and technology firms means that a large share of openings come from employers supporting government agencies and enterprise IT environments.
Which Virginia cities have the most support analyst jobs?
Arlington, Fort Belvoir, and Norfolk have the most support analyst openings in Virginia. Northern Virginia cities like Reston, McLean, and Herndon anchor the volume because of the region's concentration of defense contractors and federal agency campuses, while Richmond draws openings from financial services firms and state government, and Hampton Roads reflects demand from military installations and their civilian support operations.
Are there remote support analyst jobs in Virginia?
Yes, and more than many technical roles, since support analyst work is often desk-based and system-driven rather than hands-on. About 59% of support analyst openings tied to Virginia are remote or hybrid as of November 2026, reflecting genuine flexibility in the market. Roles focused on software application support and service desk operations tend to be the most remote-friendly, while positions requiring on-site access to classified systems or government facilities are typically in-person.
How can I get hired as a support analyst in Virginia with little or no experience?
The most realistic entry path is an associate-level or helpdesk support role, which large Virginia employers including Leidos, Peraton, and ManTech use as a pipeline into broader support analyst functions. Virginia community colleges and George Mason University offer IT programs that feed directly into entry roles with local contractors. Earning a CompTIA A+ certification before applying gives candidates a concrete credential, and many federal contractor positions allow candidates without experience to apply provided they can obtain a security clearance.
Where can I find and apply to support analyst jobs in Virginia?
You can find and apply to support analyst jobs in Virginia on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the roles available, find the ones that match your background and location, and apply directly to the ones that fit.
See All 91 Support Analyst Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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