Client Specialist Jobs in Virginia
Client Specialist jobs in Virginia are concentrated in the Northern Virginia corridor, Richmond, and Virginia Beach, where financial services, defense contracting, and healthcare drive the most consistent demand. Employers like Capital One, Booz Allen Hamilton, and Sentara Healthcare maintain large client-facing teams across the state, filling roles at every level from associate specialists to senior relationship managers. The most in-demand specialties include financial client services, government account management, and healthcare client support. Scan the live roles below and apply to whichever ones fit.
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Are you a master communicator with a knack for making people smile? Join our team as a full-time Client Success Specialist in Colonial Heights, VA, and become an integral part of a company that truly values its people!
Here at Colonial Plumbing, HeatingAir, we believe in fostering a supportive and collaborative atmosphere where your contributions are recognized and rewarded. You'll enjoy a consistent Monday-Friday schedule from 8 am to 5 pm, with occasional overtime requirements, offering a great work-life balance. Your hard work will be compensated with $33K-46K per year, based on experience and knowledge of the trades.
But that's not all we offer! You can also enjoy these excellent benefits and perks:
- Health benefits
- A 401(k)
- Dental and AFLAC options (pre-tax)
- AD&D and term life insurance
- Six paid holidays per year
- Generous PTO after 90 days
WHO WE ARE:
Colonial Plumbing Heating Air is a comprehensive plumbing, heating, and cooling service provider committed to meeting the needs of our residential and commercial clients. Whether it's furnace and AC maintenance, complete home repiping, or water heater installations, we take pride in delivering customized solutions tailored to each individual situation. We build personal relationships with our customers, ensuring we always act in their best interests.
We believe our success is rooted in our dedicated employees. That's why we provide competitive pay and exceptional benefits. At Colonial Plumbing Heating Air, we truly appreciate our team members and ensure that everyone is valued beyond just a number.
DOES THIS SOUND LIKE YOU?
As a Client Success Specialist, you are the first point of contact for families and businesses, ensuring every call and inquiry is handled with integrity and a positive attitude. Your responsibilities include scheduling appointments, resolving client issues, and supporting our commitment to "Service that's Revolutionary." You manage incoming calls and online inquiries with professionalism and empathy, maintaining accurate records in our CRM system. You handle billing inquiries, follow up on warranties, conduct satisfaction checks, and often champion Colonial's services and preventative maintenance programs.
All we need from you:
- High school diploma or GED
- Professional phone etiquette and interpersonal skills
- Excellent communication and listening skills with a client-first mindset
- Positive, energetic, and teachable attitude; thrives in a collaborative environment
- Strong organizational and multitasking abilities with attention to detail
- Comfortable using Microsoft Office and client relationship management platforms
- Ability to uphold Colonial's values in all client interactions
- Ability to communicate in English, verbally and in writing
- Ability to occasionally lift up to 25 pounds
- 1+ years of experience in customer service is preferred
READY TO APPLY?
Unlock your potential and become our next Client Success Specialist! Our initial 3-minute, mobile-friendly application makes applying incredibly short and easy. Don't miss out on this opportunity to join a team where you're truly valued. Apply now!
See All 21 Client Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Client Specialist JobsClient Specialist Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Client Specialist Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
What Virginia Employers Look For
The qualifications that appear most often in client specialist jobs across Virginia.
- Bachelor's degree in business, finance, communications, or a related field
- Two or more years of client-facing or account management experience
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client presentations and reporting
- Ability to manage multiple client accounts and meet service-level deadlines
- Familiarity with Virginia's regulated industries including financial services or government contracting
Client Specialist Jobs in Virginia: Frequently Asked Questions
How do you become a client specialist in Virginia?
Most client specialist roles in Virginia require a bachelor's degree in business, finance, communications, or a closely related field, along with demonstrated experience in customer-facing or account management work. Virginia does not issue a state license specifically for client specialists, but roles in financial services may require FINRA Series licenses, and healthcare client positions may expect familiarity with HIPAA compliance. Building experience through coordinator or customer success roles at Virginia-based firms is the most common path in.
Which companies hire client specialists in Virginia?
Employers hiring client specialists in Virginia right now include Ethos Veterinary Health, Truist, and Vetcor, based on current listings on Migrate Mate as of November 2026. Northern Virginia's density of federal contractors and financial institutions makes it one of the most active markets in the state for ongoing client specialist hiring.
Which Virginia cities have the most client specialist jobs?
Reston, Richmond, and Virginia Beach lead Virginia in client specialist openings. Northern Virginia's concentration of defense contractors, technology firms, and financial companies drives much of the volume, while Richmond's corporate headquarters and healthcare systems anchor demand in the central part of the state, and Virginia Beach's military and regional business community supports steady hiring in the Hampton Roads area.
Are there remote client specialist jobs in Virginia?
Yes, and more than most fields. About 60% of client specialist openings tied to Virginia are remote or hybrid as of November 2026, reflecting the desk-based, relationship-management nature of the role. Positions focused on digital account management, inside sales support, and financial client services tend to offer the most remote flexibility, while roles requiring in-person client meetings or on-site government work remain primarily office-based.
How can I get hired as a client specialist in Virginia with little or no experience?
The most realistic entry path is applying to customer success coordinator or client services associate roles at Virginia-based financial institutions, healthcare systems, or government contractors, where structured onboarding programs are common. Capital One's associate programs in Richmond and Northern Virginia, as well as Sentara's client services teams in Hampton Roads, regularly bring in candidates transitioning from customer service, banking, or administrative roles. Earning a Salesforce Administrator certification or a FINRA Series 6 license significantly strengthens an entry-level application in Virginia's two largest hiring sectors.
Where can I find and apply to client specialist jobs in Virginia?
You can find and apply to client specialist jobs in Virginia on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your experience and target location, and apply directly to the positions that fit your background.
See All 21 Client Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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