Client Specialist Jobs in Illinois
Client Specialist jobs in Illinois are among the more active markets in the Midwest, with steady demand concentrated in financial services, insurance, and healthcare administration at every level from entry-level account support to senior relationship management. Chicago drives the bulk of hiring, followed by Naperville and Schaumburg, where firms like Northern Trust, Allstate, and Blue Cross Blue Shield of Illinois maintain large client-facing operations. The most in-demand specializations are wealth management support, commercial insurance servicing, and healthcare benefits administration. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 64+ Client Specialist jobs
CLIENT RETENTION SPECIALIST
Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations.
We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
As a client retention specialist, your impact is two-fold:
- For the team, your goal is to help the store hit goals for sales and retention.
- For our clients, your role is help them get to ownership by providing best-in-class service while helping them find the right poducts and solutions that meet their needs and are within their budget.
No experience? No problem! We offer in-depth on-the-job training to increase your skills and pay.
We also offer regular opportunities for review and advancement.
BENEFITS PACKAGE
Rent One is dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth.
The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training/professional development programs, and other performance incentives.
Our client retention specialists do a lot for us, which is why we give so much back in return. We offer multiple affordable medical plans to choose from, dental, vision, life/accidental death/dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match).
We'll also shower you with perks, including:
- Attire: Our online store has lots of affordable Rent One gear to keep you in style and professional without breaking the bank.
- Employee Purchase Program: Out of this world savings on products and services at any of our Rent One or RNR - Midwest (wheelstires) locations.
- On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have a program that will take you to the next level.
JOB REQUIREMENTS
- Previous rent-to-own experience is desirable, but not necessary (we train!)
- Customer service, sales, call center, or collections experience in retail environment helpful, but not required.
- Must have valid driver's license and maintain a driving record that complies with organizational standards.
JOB RESPONSIBILITIES
- Contact clients via phone and serve as the primary point of contact between the client and the company.
- Set daily collection goals and verify and maintain accuracy of customer information.
- Review sales rental orders for compliance and approval.
- Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership.
- Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments.
- At times, the CRS will assist other co-workers in the store such as during times of peak activity, absences, and planned time off.
ALTERNATIVE JOB TITLES
Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail
At Rent One, EVERYONE is important
- our clients, our communities and our co-workers.
- We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
- A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career!
Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage.
Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire.
There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program.
Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
EducationGym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One.
We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
CLIENT RETENTION SPECIALIST
Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations.
We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
As a client retention specialist, your impact is two-fold:
- For the team, your goal is to help the store hit goals for sales and retention.
- For our clients, your role is help them get to ownership by providing best-in-class service while helping them find the right poducts and solutions that meet their needs and are within their budget.
No experience? No problem! We offer in-depth on-the-job training to increase your skills and pay.
We also offer regular opportunities for review and advancement.
BENEFITS PACKAGE
Rent One is dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth.
The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training/professional development programs, and other performance incentives.
Our client retention specialists do a lot for us, which is why we give so much back in return. We offer multiple affordable medical plans to choose from, dental, vision, life/accidental death/dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match).
We'll also shower you with perks, including:
- Attire: Our online store has lots of affordable Rent One gear to keep you in style and professional without breaking the bank.
- Employee Purchase Program: Out of this world savings on products and services at any of our Rent One or RNR - Midwest (wheelstires) locations.
- On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have a program that will take you to the next level.
JOB REQUIREMENTS
- Previous rent-to-own experience is desirable, but not necessary (we train!)
- Customer service, sales, call center, or collections experience in retail environment helpful, but not required.
- Must have valid driver's license and maintain a driving record that complies with organizational standards.
JOB RESPONSIBILITIES
- Contact clients via phone and serve as the primary point of contact between the client and the company.
- Set daily collection goals and verify and maintain accuracy of customer information.
- Review sales rental orders for compliance and approval.
- Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership.
- Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments.
- At times, the CRS will assist other co-workers in the store such as during times of peak activity, absences, and planned time off.
ALTERNATIVE JOB TITLES
Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail
At Rent One, EVERYONE is important
- our clients, our communities and our co-workers.
- We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
- A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career!
Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage.
Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire.
There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program.
Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
EducationGym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One.
We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
See All 64 Client Specialist Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Client Specialist JobsClient Specialist Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Client Specialist Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Animal Care & Pet Services
What Illinois Employers Look For
The qualifications that appear most often in client specialist jobs across Illinois.
- Bachelor's degree in business, finance, communications, or a related field
- Two or more years of client-facing account management or customer service experience
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client presentations and reporting
- Ability to manage multiple client accounts and deadlines simultaneously
- Experience in financial services, insurance, or healthcare benefits administration preferred
Client Specialist Jobs in Illinois: Frequently Asked Questions
How do you become a client specialist in Illinois?
Most Illinois employers require a bachelor's degree in business, finance, or a related field plus direct client-facing experience. For roles in financial services, you may need FINRA Series 6 or Series 63 registration, which requires employer sponsorship and a qualifying exam. Insurance-focused client specialist roles often require an Illinois Department of Insurance producer license. Healthcare benefits roles typically require familiarity with Illinois-regulated health plans rather than a separate state credential.
Which companies hire client specialists in Illinois?
Companies currently hiring client specialists in Illinois include Tricoci Salon & Spa, Rent One, and CIBC, per current listings on Migrate Mate as of November 2026. Illinois's dense concentration of financial services, insurance carriers, and large healthcare organizations means client specialist openings appear consistently throughout the year.
Which Illinois cities have the most client specialist jobs?
The cities with the most client specialist openings in Illinois are Chicago, Schaumburg, and Itasca. Chicago anchors the majority of demand given its headquarters density in financial services and insurance, while Naperville and Schaumburg attract significant hiring from regional corporate campuses and national firms that have established suburban operations in the Chicago metropolitan corridor.
Are there remote client specialist jobs in Illinois?
Yes, and more than many client-facing roles, because a portion of client specialist work involves account coordination and communication that can be done off-site. About 48% of client specialist openings tied to Illinois are remote or hybrid as of November 2026, though fully remote positions are most common in financial services and software account management rather than insurance or healthcare roles that require in-person client contact.
How can I get hired as a client specialist in Illinois with little or no experience?
The most realistic entry path is through a customer service or account coordinator role at a large Illinois employer, then moving laterally into a client specialist position once you have direct account exposure. Firms like Allstate, Northern Trust, and Blue Cross Blue Shield of Illinois regularly post associate-level and rotational programs for recent graduates. Earning a FINRA Series 6 registration or an Illinois property and casualty producer license before applying gives candidates a clear edge in financial services and insurance hiring.
Where can I find and apply to client specialist jobs in Illinois?
You can find and apply to client specialist jobs in Illinois on Migrate Mate, which lists current Illinois openings. Search the available roles, find the ones that match your background and location, and apply directly to the positions that fit.
See All 64 Client Specialist Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Client Specialist Jobs