Client Specialist Jobs in Tennessee
Client Specialist jobs in Tennessee are in strong demand, with consistent openings across financial services, healthcare administration, and insurance sectors at levels from entry-level through senior relationship management. Nashville, Memphis, and Knoxville anchor the majority of hiring activity, where established employers such as Truist, UnitedHealth Group, and Tennessee Valley Authority maintain large client-facing teams. The most sought-after specialties in Tennessee include benefits administration, wealth management support, and commercial insurance client services. See the openings below and apply to the ones that match your experience.
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Position Description
This is a non-civil service position with Metro Nashville's Office of Family Safety. This position will maintain an organized and welcoming client environment and manages client flow at the Jean Crowe Advocacy Center for the Office of Family Safety. This position also assists department leadership with administrative duties as needed and will handle confidential and sensitive information. If you have any questions, please contact the Office of Family Safety at 615-880-1100.
Typical Duties
Front Desk
- Provide a warm and welcoming environment for clients.
- Respectfully assist with clients and partners with questions and needs.
- Orient and assist Jean Crowe Advocacy Center clients and their children to help ensure a positive experience.
- Answer phones and route calls and voice messages to appropriate parties.
- Enter client data into database.
- Monitor client flow and locations within center.
- Monitor client activity within the center via CCTV.
- Communicate with advocates and management about client service needs and follow up needs.
- Assess and order supplies monthly.
- Perform opening and closing duties as needed. These duties include coffee station maintenance, maintaining clean and orderly workstations in client areas.
- Submit and manage building maintenance requests as needed.
- Receive, sort and distribute mail as needed.
- Maintain professional relationships with partners, including making referrals, maintaining contact information, and welcoming partners to the Family Safety. Center and the Jean Crowe Advocacy Center.
- Promptly relay information from on-site partners, including court staff, judges, members of the District Attorney’s Office, and any other partner agency.
- Share court information with advocates and interns in order to be sure that the needs of court clients are addressed and that those clients are escorted to court, when applicable.
- Maintain all OFS phone contact directories with new staff and building staff.
- Monitor phone lines.
- Assess inventory of client donations closet, notify when donations are getting low, and assist the Assistant Director of Community Engagement with organization of all OFS donations (including communications on when donations are received).
- Screening donation calls to assess appropriate donation type.
Office Management & Administrative Support
- Assist OFS Office Manager with scheduling and preparation for meetings, events, site visits and tours.
- Copying and/or organizing files for OFS projects and presentations.
- Collect client surveys and assist with tallying and compiling survey stats and comments.
- Assist with department technology needs, including liaising with ITS and JIS.
- Manage conference rooms, attendees, and schedules.
- Assess inventory of client resource supplies and order or print when inventory is low.
- Assess inventory of client donations closet, notify when donations are getting low, and assist Assistant Director of Community Engagement with organization of all OFS donations.
- Create client resource folders for advocates to distribute with appropriate resources.
- Assist with OFS client and partner stats.
- Assisting with special events and tours of Family Safety Centers, including coordinating requests, schedules, and preparation.
- Manage conference room use and preparations needed for attendees.
- Establish and maintain positive and supportive working relationships.
- Be consistently positive, warm and inviting with clients, co-workers, and others that work in the Family Safety Center. Work alongside interns, assisting with their training, as needed.
- Note: this job description is subject to modification based on the needs of the department and staff in this position would be notified of any such changes.
Minimum Qualifications
- High School Diploma or equivalent
- 2 years of increasing responsible administrative or customer service experience
- Experience with Microsoft programs (Excel, Access, PowerPoint)
- Fluent Spanish Speaker
- Candidates with accreditations earned in a foreign institute are encouraged to apply.
Preferred Experience, Knowledge, Skills, and Abilities
- Demonstrated understanding of the dynamics of interpersonal violence.
- Ability to problem solve, be highly efficient, and detail-oriented.
- Strong interpersonal skills, including written and oral communication skills.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the state of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Requests for ADA accommodations should be directed to HR @615-862-6640
Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.
Position Description
This is a non-civil service position with Metro Nashville's Office of Family Safety. This position will maintain an organized and welcoming client environment and manages client flow at the Jean Crowe Advocacy Center for the Office of Family Safety. This position also assists department leadership with administrative duties as needed and will handle confidential and sensitive information. If you have any questions, please contact the Office of Family Safety at 615-880-1100.
Typical Duties
Front Desk
- Provide a warm and welcoming environment for clients.
- Respectfully assist with clients and partners with questions and needs.
- Orient and assist Jean Crowe Advocacy Center clients and their children to help ensure a positive experience.
- Answer phones and route calls and voice messages to appropriate parties.
- Enter client data into database.
- Monitor client flow and locations within center.
- Monitor client activity within the center via CCTV.
- Communicate with advocates and management about client service needs and follow up needs.
- Assess and order supplies monthly.
- Perform opening and closing duties as needed. These duties include coffee station maintenance, maintaining clean and orderly workstations in client areas.
- Submit and manage building maintenance requests as needed.
- Receive, sort and distribute mail as needed.
- Maintain professional relationships with partners, including making referrals, maintaining contact information, and welcoming partners to the Family Safety. Center and the Jean Crowe Advocacy Center.
- Promptly relay information from on-site partners, including court staff, judges, members of the District Attorney’s Office, and any other partner agency.
- Share court information with advocates and interns in order to be sure that the needs of court clients are addressed and that those clients are escorted to court, when applicable.
- Maintain all OFS phone contact directories with new staff and building staff.
- Monitor phone lines.
- Assess inventory of client donations closet, notify when donations are getting low, and assist the Assistant Director of Community Engagement with organization of all OFS donations (including communications on when donations are received).
- Screening donation calls to assess appropriate donation type.
Office Management & Administrative Support
- Assist OFS Office Manager with scheduling and preparation for meetings, events, site visits and tours.
- Copying and/or organizing files for OFS projects and presentations.
- Collect client surveys and assist with tallying and compiling survey stats and comments.
- Assist with department technology needs, including liaising with ITS and JIS.
- Manage conference rooms, attendees, and schedules.
- Assess inventory of client resource supplies and order or print when inventory is low.
- Assess inventory of client donations closet, notify when donations are getting low, and assist Assistant Director of Community Engagement with organization of all OFS donations.
- Create client resource folders for advocates to distribute with appropriate resources.
- Assist with OFS client and partner stats.
- Assisting with special events and tours of Family Safety Centers, including coordinating requests, schedules, and preparation.
- Manage conference room use and preparations needed for attendees.
- Establish and maintain positive and supportive working relationships.
- Be consistently positive, warm and inviting with clients, co-workers, and others that work in the Family Safety Center. Work alongside interns, assisting with their training, as needed.
- Note: this job description is subject to modification based on the needs of the department and staff in this position would be notified of any such changes.
Minimum Qualifications
- High School Diploma or equivalent
- 2 years of increasing responsible administrative or customer service experience
- Experience with Microsoft programs (Excel, Access, PowerPoint)
- Fluent Spanish Speaker
- Candidates with accreditations earned in a foreign institute are encouraged to apply.
Preferred Experience, Knowledge, Skills, and Abilities
- Demonstrated understanding of the dynamics of interpersonal violence.
- Ability to problem solve, be highly efficient, and detail-oriented.
- Strong interpersonal skills, including written and oral communication skills.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the state of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Requests for ADA accommodations should be directed to HR @615-862-6640
Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.
See All 23 Client Specialist Jobs in Tennessee
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Find Client Specialist JobsClient Specialist Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Client Specialist Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in client specialist jobs across Tennessee.
- Minimum two years of client-facing experience in financial services, insurance, or healthcare administration
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics for account management
- Strong written and verbal communication skills for handling Tennessee-based client portfolios
- Associate or bachelor's degree in business, communications, or a related field preferred
- Ability to manage multiple client accounts simultaneously while meeting service-level deadlines
- Familiarity with Tennessee regulatory requirements relevant to insurance or financial client services
Client Specialist Jobs in Tennessee: Frequently Asked Questions
How do you become a client specialist in Tennessee?
Most client specialist roles in Tennessee require at minimum an associate or bachelor's degree in business, finance, or communications, combined with client-facing work experience. For positions in insurance, Tennessee requires licensure through the Tennessee Department of Commerce and Insurance, which involves passing a state-administered exam for the relevant line of authority. Financial services roles may require FINRA registrations. Building experience in customer service or account coordination roles first is the most direct entry path.
Which companies hire client specialists in Tennessee?
Employers hiring client specialists in Tennessee right now include Talbots, First Horizon Bank, and Vetcor, based on current listings on Migrate Mate as of November 2026. Tennessee's concentration of large insurance carriers, regional banks, and healthcare organizations means client specialist demand stays active year-round across the state.
Which Tennessee cities have the most client specialist jobs?
Nashville, Memphis, and Franklin have the most client specialist openings in Tennessee. Nashville leads due to its dense concentration of healthcare companies, financial services firms, and corporate headquarters, while Memphis draws openings from logistics, banking, and regional insurance operations, and Knoxville's growth in healthcare administration and financial services rounds out the major hiring centers.
Are there remote client specialist jobs in Tennessee?
Yes, and they're more common than in many client-facing roles because a significant portion of client specialist work centers on account management, communication, and CRM tasks that transfer well to remote settings. About 25% of client specialist openings tied to Tennessee are remote or hybrid as of November 2026, with the fully remote positions most often found in insurance account management and healthcare benefits coordination.
How can I get hired as a client specialist in Tennessee with little or no experience?
The most realistic entry path is applying to customer service associate or account coordinator roles at Tennessee-based insurance carriers or regional banks, where companies like Cigna's Nashville operations and Truist's Tennessee branches regularly bring in candidates without prior specialist experience. Earning a Tennessee insurance producer license before applying gives a strong credential edge for insurance-track roles. Lateral moves from retail banking, medical front-office, or call center positions at Tennessee health systems are also well-established routes into client specialist titles.
Where can I find and apply to client specialist jobs in Tennessee?
You can find and apply to client specialist jobs in Tennessee on Migrate Mate, which lists current Tennessee openings updated regularly. Search the listings to find roles that match your background and experience level, then apply directly to the ones that fit.
See All 23 Client Specialist Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Client Specialist Jobs