Customer Experience Manager Jobs in Tennessee
Customer Experience Manager jobs in Tennessee are in steady demand, with concentrated hiring in retail and e-commerce, healthcare services, financial services, and logistics, covering roles from entry-level customer success coordinator through senior director of customer experience. Nashville, Memphis, and Knoxville lead hiring activity, and established employers like HCA Healthcare, FedEx, and Dollar General regularly seek customer experience managers to support their large customer-facing operations. The most in-demand specialties include digital customer journey optimization, voice-of-customer program management, and contact center strategy. Find a role that fits below and apply directly.
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Showing 5 of 24+ Customer Experience Manager jobs
Customer Service and Patient Experience Professional:
Interested in beginning your career in healthcare? Don't know where to begin? We may be the right fit for you; let’s talk employee perks.
We genuinely care about our employees, who are the vital link to our organization. We are a proud equal opportunity employer who goes above and beyond to ensure that our employees are supported, personally and professionally.
Here at Creekside Center for Rehabilitation and Healing we offer thousands of employee perks that range from all-expense-paid vacations, child-care benefits, discounts on shopping, lodging, and travel, and so much more. Interested in these exclusive perks? Click here for more information.
Do we still have your attention? Great!
Interested in who we are as an organization? Click here to watch #TheCareRiteDifference before you apply.
We are seeking a full-time Customer Service & Patient Experience professional who is looking to grow in the field of post-acute care.
This position allows for professionals to practice and grow their leadership skills and abilities while overseeing patient / guest experience, as well as employee engagement. This is an entry-level healthcare position that offers tremendous growth and national networking opportunities
Here’s what we are looking for:
Dedicated professionals who want to grow in healthcare management
Candidates who are committed to ensuring excellent levels of genuine customer service for residents and patients recovering from a recent hospitalization, surgery, or illness
Leaders who are creative, dynamic, and open to creative think-tank sessions to enhance customer service in the field of healthcare.
Candidates who may have an interest in growing their expertise in employee operations
Creatives who will lead employee engagement councils to ensure that all employees have a voice in shaping their work environment
Professionals who are open to working the following full-time schedule: Tuesday through Saturday - 11:00 am - 7:00 pm.
Click here to check out our National Concierge Conference at historic Madison Square Garden in NYC!
Meet a resident from one of our sister facilities, Mr. English in Manhattan!
Join our team as we recreate the paradigm of healthcare.
#ThisisCareRite
Customer Service and Patient Experience Professional:
Interested in beginning your career in healthcare? Don't know where to begin? We may be the right fit for you; let’s talk employee perks.
We genuinely care about our employees, who are the vital link to our organization. We are a proud equal opportunity employer who goes above and beyond to ensure that our employees are supported, personally and professionally.
Here at Creekside Center for Rehabilitation and Healing we offer thousands of employee perks that range from all-expense-paid vacations, child-care benefits, discounts on shopping, lodging, and travel, and so much more. Interested in these exclusive perks? Click here for more information.
Do we still have your attention? Great!
Interested in who we are as an organization? Click here to watch #TheCareRiteDifference before you apply.
We are seeking a full-time Customer Service & Patient Experience professional who is looking to grow in the field of post-acute care.
This position allows for professionals to practice and grow their leadership skills and abilities while overseeing patient / guest experience, as well as employee engagement. This is an entry-level healthcare position that offers tremendous growth and national networking opportunities
Here’s what we are looking for:
Dedicated professionals who want to grow in healthcare management
Candidates who are committed to ensuring excellent levels of genuine customer service for residents and patients recovering from a recent hospitalization, surgery, or illness
Leaders who are creative, dynamic, and open to creative think-tank sessions to enhance customer service in the field of healthcare.
Candidates who may have an interest in growing their expertise in employee operations
Creatives who will lead employee engagement councils to ensure that all employees have a voice in shaping their work environment
Professionals who are open to working the following full-time schedule: Tuesday through Saturday - 11:00 am - 7:00 pm.
Click here to check out our National Concierge Conference at historic Madison Square Garden in NYC!
Meet a resident from one of our sister facilities, Mr. English in Manhattan!
Join our team as we recreate the paradigm of healthcare.
#ThisisCareRite
See All 24 Customer Experience Manager Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Manager Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Customer Experience Manager Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in customer experience manager jobs across Tennessee.
- Bachelor's degree in business, marketing, communications, or a related field required
- Three or more years of customer experience, customer success, or service operations experience
- Demonstrated ability to build and lead cross-functional teams toward customer satisfaction goals
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Zendesk
- Experience using customer feedback and data analytics tools to drive measurable improvements
- Strong written and verbal communication skills for stakeholder reporting and team coaching
Customer Experience Manager Jobs in Tennessee: Frequently Asked Questions
How do you become a customer experience manager in Tennessee?
Customer experience manager roles in Tennessee do not require a state-issued license or certification. Most employers look for a bachelor's degree in business, marketing, or communications combined with progressive experience in customer-facing roles. Tennessee-based employers in healthcare, retail, and logistics often promote from within, so starting in a customer service coordinator or account manager role at a large Nashville or Memphis employer is a common and realistic path.
Which companies hire customer experience managers in Tennessee?
Employers hiring customer experience managers in Tennessee right now include Grails & Glory, Oracle, and JCPenney, based on current listings on Migrate Mate as of August 2026. Tennessee's mix of major healthcare systems, national retailers headquartered in the state, and large logistics operations means consistent demand for this role across multiple industries.
Which Tennessee cities have the most customer experience manager jobs?
Nashville, Lebanon, and Clarksville have the most customer experience manager openings in Tennessee. Nashville dominates because of its dense concentration of healthcare corporations, financial services firms, and corporate headquarters, while Memphis draws demand from logistics and distribution giants with large customer operations, and Knoxville reflects growth in retail and regional business services.
Are there remote customer experience manager jobs in Tennessee?
Yes, and more than many management roles, since customer experience work is largely desk-based and data-driven. About 44% of customer experience manager openings tied to Tennessee are remote or hybrid as of August 2026, reflecting how broadly this role translates to distributed work. Program management, voice-of-customer analysis, and digital journey strategy are the sub-areas most commonly offered in fully remote arrangements.
How can I get hired as a customer experience manager in Tennessee with little or no experience?
The most realistic entry path is securing a customer service team lead or associate coordinator role at a large Tennessee employer and building toward a manager title internally. HCA Healthcare, FedEx, and Dollar General all run structured development programs that move high-performing frontline staff into operations and experience management tracks. Earning a Certified Customer Experience Professional credential and building a portfolio of measurable service improvements strengthens any application for a first formal manager role.
Where can I find and apply to customer experience manager jobs in Tennessee?
You can find and apply to customer experience manager jobs in Tennessee on Migrate Mate, which lists current Tennessee openings across Nashville, Memphis, Knoxville, and other markets. Search the listings to see roles that match your experience level and industry, then apply directly to the ones that fit.
See All 24 Customer Experience Manager Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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