Customer Experience Manager Jobs in Florida
Customer Experience Manager jobs in Florida are in strong demand, concentrated in retail, hospitality, financial services, and healthcare, with openings at every level from associate customer experience roles through senior and director positions. Miami, Tampa, and Orlando anchor most of the hiring, where established employers like Chewy, Carnival Corporation, and AdventHealth maintain large operations and ongoing customer-facing teams. The most consistent openings are in digital customer journey management, voice-of-customer programs, and omnichannel service operations. Find a role that fits below and apply directly.
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Showing 5 of 73+ Customer Experience Manager jobs
At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world’s transition to sustainable energy to life.
In this role, you will guide customers through every step of their Tesla journey—from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We’ve created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking.
What You'll Do
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase—building a complete and personalized customer profile
- Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
- Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
- Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
- Provide the highest level of customer service to all current and future owners
- Perform additional tasks as assigned to meet business needs
What You'll Bring
- 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
- Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
- Ability to work evening hours, weekends, and holidays in a retail environment
- Valid driver’s license required
- For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
- For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license
Benefits
As a part-time Tesla employee, you will be eligible for:
- 401(k) with employer match
- Employee Assistance Program
- Sick and Vacation time
- Tesla Babies program
- Back-up childcare and parenting support resources
- Pet Insurance
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world’s transition to sustainable energy to life.
In this role, you will guide customers through every step of their Tesla journey—from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We’ve created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking.
What You'll Do
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase—building a complete and personalized customer profile
- Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
- Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
- Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
- Provide the highest level of customer service to all current and future owners
- Perform additional tasks as assigned to meet business needs
What You'll Bring
- 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
- Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
- Ability to work evening hours, weekends, and holidays in a retail environment
- Valid driver’s license required
- For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
- For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license
Benefits
As a part-time Tesla employee, you will be eligible for:
- 401(k) with employer match
- Employee Assistance Program
- Sick and Vacation time
- Tesla Babies program
- Back-up childcare and parenting support resources
- Pet Insurance
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
See All 73 Customer Experience Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Manager Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Customer Experience Manager Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
- Tesla10
- JCPenney6
- Avis Budget6
- Amazon3
- Cottonwood Residential3
Top Industries Hiring
- Medical Devices
- Hospitality & Tourism
What Florida Employers Look For
The qualifications that appear most often in customer experience manager jobs across Florida.
- Bachelor's degree in business, marketing, communications, or a closely related field
- Three or more years of customer experience, service operations, or CX program management experience
- Demonstrated ability to analyze customer feedback data and translate findings into process improvements
- Proficiency with CX platforms such as Salesforce, Zendesk, Qualtrics, or similar tools
- Experience leading cross-functional teams or collaborating with product, marketing, and operations
- Strong written and verbal communication skills for presenting insights to senior stakeholders
Customer Experience Manager Jobs in Florida: Frequently Asked Questions
How do you become a customer experience manager in Florida?
Customer experience manager roles in Florida do not require a state-issued license. Most employers expect a bachelor's degree in business, marketing, or a related field combined with progressively responsible experience in customer service or CX operations. Florida's large hospitality, retail, and financial services sectors are common entry points, and professionals who build skills in customer journey mapping, feedback analysis, and team leadership are well positioned for management roles.
Which companies hire customer experience managers in Florida?
Employers hiring customer experience managers in Florida right now include Tesla, JCPenney, and Avis Budget, based on current listings on Migrate Mate as of November 2026. Florida's concentration of hospitality brands, regional financial institutions, and national retail headquarters creates consistent demand for CX professionals across both corporate and operations-facing roles.
Which Florida cities have the most customer experience manager jobs?
Miami, Tampa, and Fort Lauderdale have the most customer experience manager openings in Florida. Miami's finance, tourism, and international trade industries drive demand there, Tampa's growing tech and financial services sector fuels steady hiring, and Orlando's hospitality and theme-park economy generates a high volume of customer experience roles at major resort and entertainment operators.
Are there remote customer experience manager jobs in Florida?
Yes, and more than many comparable management roles, since customer experience work is largely analytical, strategic, and communication-based. About 24% of customer experience manager openings tied to Florida are remote or hybrid as of November 2026, reflecting broad employer comfort with distributed CX teams. Roles focused on data analysis, voice-of-customer programs, and digital journey strategy tend to offer the most remote flexibility.
How can I get hired as a customer experience manager in Florida with little or no experience?
The most realistic entry path is moving into a customer experience coordinator or specialist role within a Florida-based employer in hospitality, retail, or financial services, then advancing internally. Large Florida operators in the tourism and healthcare sectors regularly promote from frontline service and support roles. Building a portfolio that demonstrates customer feedback analysis or a measurable service improvement, even from a volunteer or internship project, strengthens a candidate's application significantly alongside any CX-focused certification.
Where can I find and apply to customer experience manager jobs in Florida?
You can find and apply to customer experience manager jobs in Florida on Migrate Mate, which lists current Florida openings from employers actively hiring. Search the available roles, find the ones that fit your experience and location, and apply directly to each opening without creating a profile or signing up.
See All 73 Customer Experience Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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