Customer Service Representative Jobs in Florida
Customer Service Representative jobs in Florida are concentrated in Miami, Tampa, and Orlando, where financial services, healthcare, and tourism drive consistent demand for candidates who can handle complex inquiries, billing support, and account management. Major employers with an established Florida presence include Citigroup, AdventHealth, and Chewy, which runs its customer experience operations out of Dania Beach. Openings range from entry-level call center associates to senior customer success roles. Find a role that fits below and apply directly.
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Bilingual Sales & Guest Service Agent – Miami Sightseeing Boat
About the Role
Our Miami sightseeing boat is looking for confident, outgoing sales agents who enjoy meeting people and selling experiences. You will sell cruise tickets, check in guests, assist with boarding, and help deliver a welcoming experience at the dock and onboard.
This position offers room to grow into a mate role with appropriate training and experience, while taking on additional onboard service responsibilities.
Responsibilities
- Proactively approach potential customers, explain our sightseeing cruises, and confidently close ticket sales.
- Check in guests, verify reservations, and provide clear boarding instructions.
- Assist the crew with orderly boarding and disembarking.
- Answer questions about cruise schedules, pricing, and available services in English and Spanish.
- Serve and sell food and drinks onboard.
- Upsell available products and services.
- Accurately process payments and record all ticket, food, and beverage sales.
- Keep check-in and service areas clean and organized.
- Follow company pricing, inventory, and customer service policies.
- Work closely with the captain and crew to support smooth daily operations.
Qualifications
- Fluent in English and Spanish.
- Confident, friendly, and comfortable approaching customers and asking for the sale.
- Experience in sales, customer service, tourism, or hospitality preferred.
- Reliable, punctual, and able to work in a busy environment.
- Comfortable working outdoors, at the dock, and onboard a boat.
- Willing to learn boarding procedures and onboard food and beverage service.
- A team player with a professional attitude and a strong interest in growing with the company.
If you enjoy sales, working with people, and being on the water, we would love to hear from you!
Pay: $15.00 - $20.00 per hour
Expected hours: 10.0 – 40.0 per week
Benefits:
- Flexible schedule
Work Location: In person
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Find JobsCustomer Service Representative Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Customer Service Representative Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
- Circle K75
- State Farm7
- Avis Budget7
- Enterprise Mobility6
- Community Choice Financial Family of Brands5
Top Industries Hiring
- Insurance
What Florida Employers Look For
The qualifications that appear most often in customer service representative jobs across Florida.
- High school diploma or equivalent required by most Florida employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in English, bilingual Spanish a plus
- Ability to work flexible shifts including evenings and weekends
- Familiarity with Florida consumer protection regulations and FDCPA guidelines for collections roles
Customer Service Representative Jobs in Florida: Frequently Asked Questions
How do you become a customer service representative in Florida?
Most Florida employers require a high school diploma or GED and no formal state license for the general customer service representative role. Candidates targeting financial services or insurance customer support should note that roles involving policy explanations or claims processing may require a Florida Department of Financial Services license, such as a 2-20 or 4-40 customer representative license. Building experience in a call center, retail, or hospitality setting is the most common path into the role.
Which companies hire customer service representatives in Florida?
Florida customer service representative roles are posted by Circle K, State Farm, and Avis Budget and others right now, based on current listings on Migrate Mate as of September 2026. Florida's concentration of insurance carriers, healthcare systems, and e-commerce fulfillment centers makes it one of the more active states for ongoing customer service hiring year-round.
Which Florida cities have the most customer service representative jobs?
Miami, Tampa, and Jacksonville have the most customer service representative openings in Florida. Miami's density of banking, insurance, and Latin American business headquarters drives demand there, while Tampa and Orlando combine large healthcare systems, theme park resort operations, and regional corporate offices that rely heavily on customer-facing support teams.
Are there remote customer service representative jobs in Florida?
Yes, and more than most fields, because customer service representative work is well suited to remote setups that require only a computer, headset, and stable internet connection. About 22% of customer service representative openings tied to Florida are remote or hybrid as of September 2026, reflecting how broadly companies have adopted distributed support teams. Technical support and account management specialties tend to have the highest share of fully remote postings.
How can I get hired as a customer service representative in Florida with little or no experience?
The most realistic entry path is applying to seasonal or part-time call center roles with large Florida employers such as Chewy, Disney, or one of the major hospital systems, which run structured onboarding programs designed for candidates without prior experience. Retail, hospitality, and food service backgrounds translate directly and are widely accepted. Earning a free customer service certification through a community college such as Miami Dade or Valencia, or completing a short CRM software course, gives applicants a concrete edge when competing for entry-level openings.
Where can I find and apply to customer service representative jobs in Florida?
You can find and apply to customer service representative jobs in Florida on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and location, then apply directly to the ones that match.
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