Customer Service Representative Jobs in Ohio
Customer Service Representative jobs in Ohio are in active demand across Columbus, Cincinnati, and Cleveland and other Ohio metros, including employers like State Farm, Circle K, and GetGo. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 441+ Customer Service Representative jobs
DESCRIPTION
The Customer Service Representative provides effective customer service for all internal and external customers.
KEY RESPONSIBILITIES
- Responsible for communicating with customers via phone, email, fax, etc.
- Provides timely and accurate information to incoming customer service orders, status, and product knowledge requests
- Processes customer orders, changes, and returns
- Resolves customer complaints by investigating problems, developing solutions, and making recommendations
- Works closely with the Operations Supervisor as directed
- Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
- Provides timely feedback regarding service failures or customer concerns
- Works closely with Sales Representatives on quotes, status of orders, etc.
- Promotes a safe workplace
- Performs other duties as directed
SKILLS, KNOWLEDGE & EXPERTISE
- Strong communication and interpersonal skills
- Outstanding customer service skills
- Excellent time management ability
- Ability to handle adversity and conflict with successful outcomes
- Outstanding attention to detail and accuracy
- Possesses strong commitment to team environment while working well with others
- Works systematically and logically to resolve problems
- Understanding of common business practices relating to pricing, terms, shipment, taxes, and payment for products and services
- Knowledge of technical details of the company product
- Proficient in computer data entry
- Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
- 2+ years of Customer Service experience in the manufacturing or construction industry
- Microsoft D365 Experience Preferred
JOB BENEFITS
- Medical, Dental, and FSA are available 30 days following your start date
- 401k with company match is available after 90 days of employment
- Company-provided Life Insurance and AD&D are provided 1st of the month after 90 days of employment at no cost to you
- 2 weeks of vacation after 6 months of employment
- 10 paid holidays - including your birthday!
ABOUT RELIABLE AUTOMATIC SPRINKLER CO., INC
As a family-oriented private company, Reliable Automatic Sprinkler offers a welcoming and supportive work environment that values hard work, integrity, and teamwork. We manufacture all our fire protection valves and sprinklers in Liberty, South Carolina. This flagship advanced manufacturing facility houses our Product Development, Engineering, Quality Assurance, Manufacturing, Product Technology, HR, Marketing, Procurement, and Shipping teams. Our regional sales and distribution centers are across the U.S. and worldwide.
DESCRIPTION
The Customer Service Representative provides effective customer service for all internal and external customers.
KEY RESPONSIBILITIES
- Responsible for communicating with customers via phone, email, fax, etc.
- Provides timely and accurate information to incoming customer service orders, status, and product knowledge requests
- Processes customer orders, changes, and returns
- Resolves customer complaints by investigating problems, developing solutions, and making recommendations
- Works closely with the Operations Supervisor as directed
- Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
- Provides timely feedback regarding service failures or customer concerns
- Works closely with Sales Representatives on quotes, status of orders, etc.
- Promotes a safe workplace
- Performs other duties as directed
SKILLS, KNOWLEDGE & EXPERTISE
- Strong communication and interpersonal skills
- Outstanding customer service skills
- Excellent time management ability
- Ability to handle adversity and conflict with successful outcomes
- Outstanding attention to detail and accuracy
- Possesses strong commitment to team environment while working well with others
- Works systematically and logically to resolve problems
- Understanding of common business practices relating to pricing, terms, shipment, taxes, and payment for products and services
- Knowledge of technical details of the company product
- Proficient in computer data entry
- Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
- 2+ years of Customer Service experience in the manufacturing or construction industry
- Microsoft D365 Experience Preferred
JOB BENEFITS
- Medical, Dental, and FSA are available 30 days following your start date
- 401k with company match is available after 90 days of employment
- Company-provided Life Insurance and AD&D are provided 1st of the month after 90 days of employment at no cost to you
- 2 weeks of vacation after 6 months of employment
- 10 paid holidays - including your birthday!
ABOUT RELIABLE AUTOMATIC SPRINKLER CO., INC
As a family-oriented private company, Reliable Automatic Sprinkler offers a welcoming and supportive work environment that values hard work, integrity, and teamwork. We manufacture all our fire protection valves and sprinklers in Liberty, South Carolina. This flagship advanced manufacturing facility houses our Product Development, Engineering, Quality Assurance, Manufacturing, Product Technology, HR, Marketing, Procurement, and Shipping teams. Our regional sales and distribution centers are across the U.S. and worldwide.
See All 441+ Customer Service Representative Jobs in Ohio
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Find JobsCustomer Service Representative Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Customer Service Representative Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- State Farm68
- Circle K42
- GetGo33
- U-Haul10
- Ryder System10
Top Industries Hiring
- Insurance70
- Retail52
- Transportation & Logistics34
- Automotive30
- E-Commerce & Online Marketplaces29
What Ohio Employers Look For
The qualifications that appear most often in customer service representative jobs across Ohio.
- Strong verbal and written communication skills in a customer-facing environment
- Experience with CRM platforms such as Salesforce, Zendesk, or similar tools
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Ability to handle high call or ticket volume while maintaining accuracy and composure
- Familiarity with de-escalation techniques and complaint resolution procedures
- Typing speed and proficiency with dual-monitor or multi-tab workflows
Customer Service Representative Jobs in Ohio: Frequently Asked Questions
How many customer service representative jobs are there in Ohio?
There are 441+ customer service representative openings in Ohio on Migrate Mate as of June 2026, with the most roles in Columbus, Cincinnati, and Cleveland. New positions post regularly as employers across Ohio hire.
Which Ohio cities have the most customer service representative jobs?
Columbus, Cincinnati, and Cleveland have the most customer service representative openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire customer service representatives in Ohio?
Ohio customer service representative roles are posted by State Farm, Circle K, and GetGo and others right now, based on current listings on Migrate Mate as of June 2026.
Are there remote customer service representative jobs in Ohio?
Yes. About 3% of customer service representative openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for customer service representative jobs in Ohio?
You can apply to customer service representative jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 441+ Customer Service Representative Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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