Customer Service Representative Jobs in Ohio

Customer Service Representative jobs in Ohio are concentrated in Columbus, Cleveland, and Cincinnati, where companies like JPMorgan Chase, Progressive Insurance, and Nationwide Insurance maintain large customer-facing operations. Demand is strongest in financial services, insurance, and healthcare billing support, with openings at every level from entry-level call center associate to senior account management. Ohio ranks among the most active markets in the Midwest for this role, with employers hiring across both in-office and remote arrangements. Scan the live roles below and apply to whichever ones fit.

Find Jobs

Overview

Open roles176+
Top employerCircle K
Top cityColumbus, OH
Cities hiring109
Work type64% On-site
Top industryInsurance

Showing 5 of 176+ Customer Service Representative jobs

Circle K
Lead Customer Service Representative
We won't show you this job again
Circle K
New 18h ago
Lead Customer Service Representative
Circle K
Austintown, Ohio
Program Management
Project Management
Quality Assurance & Testing (QA Testing)
$16.5 - $17/hr
High school diploma or GED
10,000+

Have you applied for this role?

GetGo
Customer Service Representative
We won't show you this job again
GetGo
New 18h ago
Customer Service Representative
GetGo
Stow, Ohio
Account Management
Customer Service
Sales
$14 - $14.5/hr
High school diploma or GED

Have you applied for this role?

GetGo
Customer Service Representative
We won't show you this job again
GetGo
New 18h ago
Customer Service Representative
GetGo
Austintown, Ohio
Account Management
Customer Service
Sales
$14 - $14.5/hr
High school diploma or GED

Have you applied for this role?

Planet Fitness - National Fitness Partners
FT Customer Service Representative
We won't show you this job again
Planet Fitness - National Fitness Partners
New 19h ago
FT Customer Service Representative
Planet Fitness - National Fitness Partners
Lakewood, Ohio
Business Operations
Executive Leadership & C-Suite
Project Management
High school diploma or GED

Have you applied for this role?

Circle K
Customer Service Representative
We won't show you this job again
Circle K
Added 1d ago
Customer Service Representative
Circle K
Fairview Park, Ohio
Customer Service
Sales
$12 - $12.5/hr
High school diploma or GED
10,000+

Have you applied for this role?

See All 176+ Customer Service Representative Jobs in Ohio

Find roles in Ohio that match your experience and apply in just a few clicks.

Find Jobs

Customer Service Representative Jobs by City in Ohio

Where Ohio roles are concentrated, by current openings.

Cleveland
8 jobs
Cincinnati
8 jobs
Akron
5 jobs
Toledo
5 jobs
Cuyahoga Falls
4 jobs
Canton
3 jobs
Dayton
3 jobs
Fairfield
3 jobs

Customer Service Representative Job Market in Ohio

A snapshot from current Ohio openings, updated as new roles post.

Who's Hiring

  • Circle K
    Circle K34
  • GetGo
    GetGo15
  • Community Choice Financial Family of Brands
    Community Choice Financial Family of Brands5
  • U-Haul
    U-Haul4
  • State Farm
    State Farm3

Top Industries Hiring

  • Insurance

What Ohio Employers Look For

The qualifications that appear most often in customer service representative jobs across Ohio.

  • High school diploma or GED required by most Ohio employers
  • One or more years of customer-facing or call center experience preferred
  • Proficiency with CRM software such as Salesforce or Zendesk
  • Strong written and verbal communication skills in a professional setting
  • Ability to handle high call volume while maintaining accuracy and composure
  • Familiarity with Ohio consumer protection guidelines and escalation procedures

Customer Service Representative Jobs in Ohio: Frequently Asked Questions

How do you become a customer service representative in Ohio?

Most Ohio employers require a high school diploma or equivalent, though an associate or bachelor's degree improves competitiveness for roles in finance, insurance, and healthcare. Ohio does not require a state license for general customer service work, but roles in insurance-adjacent support may expect familiarity with Ohio Department of Insurance-regulated products. Entry-level candidates typically start through call center hiring programs at large employers and advance through demonstrated performance.

Which companies hire customer service representatives in Ohio?

Ohio customer service representative roles are posted by Circle K, GetGo, and Community Choice Financial Family of Brands and others right now, based on current listings on Migrate Mate as of September 2026. Ohio's concentration of insurance headquarters, regional banks, and healthcare networks makes it one of the more consistent Midwest markets for ongoing customer service hiring.

Which Ohio cities have the most customer service representative jobs?

Columbus, Cleveland, and Cincinnati lead Ohio for customer service representative openings. Columbus drives the most volume as the state capital and home to major insurance and financial services headquarters, while Cleveland and Cincinnati contribute heavily through regional banking, healthcare systems, and retail operations that rely on large customer support teams.

Are there remote customer service representative jobs in Ohio?

Yes, and more than most fields. About 36% of customer service representative openings tied to Ohio are remote or hybrid as of September 2026, reflecting the role's natural compatibility with phone and chat-based work. Fully remote openings are most common in financial services, insurance claims support, and software customer success roles.

How can I get hired as a customer service representative in Ohio with little or no experience?

The most realistic entry path is applying to call center associate or inbound support positions at Ohio-based insurance companies and regional banks, which routinely hire candidates with no prior experience and provide paid onboarding training. Employers like Progressive and Nationwide run structured new-hire programs in the Columbus area. Candidates moving from retail, food service, or medical reception also make strong transitions. Completing a community college customer service or business communications certificate through Columbus State or Cuyahoga Community College gives applicants a concrete edge.

Where can I find and apply to customer service representative jobs in Ohio?

You can find and apply to customer service representative jobs in Ohio on Migrate Mate, which lists current Ohio openings. Search the available roles, identify the ones that fit your experience and location, and apply directly through each listing.

See All 176+ Customer Service Representative Jobs in Ohio

Find roles in Ohio that match your experience and apply in just a few clicks.

Find Jobs