Customer Service Representative Jobs in Illinois
Customer Service Representative jobs in Illinois concentrate heavily in financial services, insurance, healthcare administration, and retail, with Chicago anchoring one of the nation's most active markets for the role at every level from entry-level call center associate to senior account support specialist. Chicago, Schaumburg, and Naperville generate the largest share of openings, home to major employers like Allstate, Aon, and United Airlines that maintain large customer-facing operations in the state. The most in-demand specialties are insurance claims support, financial account services, and healthcare billing assistance. Find a role that fits below and apply directly.
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Showing 5 of 159+ Customer Service Representative jobs
Shift Availability
Time Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Weekly Bonus Potential
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
Great if you have:
- Retail and customer service experience
- Sales associate or cashiering experience
- High school diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Shift Availability
Time Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Weekly Bonus Potential
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
Great if you have:
- Retail and customer service experience
- Sales associate or cashiering experience
- High school diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
See All 159+ Customer Service Representative Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Customer Service Representative Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- Circle K31
- State Farm8
- RCM Technology5
- U-Haul3
- Qik N Ez3
Top Industries Hiring
- Insurance
- Healthcare & Medical Services
What Illinois Employers Look For
The qualifications that appear most often in customer service representative jobs across Illinois.
- High school diploma or GED required by most Illinois employers for entry-level roles
- One or more years of customer-facing or call center experience strongly preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk commonly required
- Strong written and verbal communication skills across phone, email, and chat channels
- Ability to handle high call volume and meet resolution time targets consistently
- Bilingual fluency in Spanish is a frequent advantage in Chicago-area service roles
Customer Service Representative Jobs in Illinois: Frequently Asked Questions
How do you become a customer service representative in Illinois?
Most Illinois employers require a high school diploma or equivalent as the baseline, with no state-issued license needed for the general role. Candidates with an associate or bachelor's degree in business or communications move faster through hiring at larger firms. Illinois community colleges such as Oakton, Harper, and Moraine Valley offer customer service and business communication certificates that strengthen early applications. For roles in insurance or financial services, Illinois employers may require passing a state licensing exam administered through the Illinois Department of Insurance or FINRA once hired.
Which companies hire customer service representatives in Illinois?
Companies currently hiring customer service representatives in Illinois include Circle K, State Farm, and RCM Technology, per current listings on Migrate Mate as of November 2026. Illinois's deep concentration of insurance carriers, financial institutions, and healthcare networks means steady, year-round demand across sectors beyond retail.
Which Illinois cities have the most customer service representative jobs?
Chicago, Peoria, and Northbrook have the most customer service representative openings in Illinois. Chicago drives volume through its headquarters density in finance, insurance, and transportation, while Schaumburg and Naperville attract openings because major corporate campuses and regional operations centers for companies like Motorola Solutions and Zurich North America are based there.
Are there remote customer service representative jobs in Illinois?
Yes, and more than most fields. About 20% of customer service representative openings tied to Illinois are remote or hybrid as of November 2026, reflecting how well the role translates to distributed work. Phone, chat, and email support positions for insurance carriers, fintech firms, and healthcare administrators are the sub-areas most likely to be listed as fully remote.
How can I get hired as a customer service representative in Illinois with little or no experience?
The most realistic entry path is applying directly to entry-level call center or member services associate roles at Illinois-based insurance carriers and healthcare systems, which regularly onboard candidates with no prior experience and provide paid training. Allstate, BlueCross BlueShield of Illinois, and large Chicagoland retailers run structured new-hire cohorts for these roles. Lateral moves from cashier, receptionist, or administrative assistant positions are common. Completing a customer service or business communication certificate at an Illinois community college gives candidates a concrete credential that many hiring managers recognize.
Where can I find and apply to customer service representative jobs in Illinois?
You can find and apply to customer service representative jobs in Illinois on Migrate Mate, which lists current Illinois openings across industries and experience levels. Find the roles that fit your background and apply directly from the listings.
See All 159+ Customer Service Representative Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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