Customer Service Representative Jobs in Illinois
Customer Service Representative jobs in Illinois are available now at employers like State Farm, Circle K, and Web Team Associates and other employers across Chicago, Aurora, and Peoria and other Illinois metros, from entry level to senior. Find a role that fits below and apply directly.
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Showing 5 of 409+ Customer Service Representative jobs
Benefits:
- 401(k) matching
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
ROLE DESCRIPTION:
As a Customer Service Representative with Junjie Yang State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must speak Chinese - Mandarin. Cantonese is a plus.
- Work authorization is required. OPT/CPT holders are welcome.
Benefits:
- 401(k) matching
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
ROLE DESCRIPTION:
As a Customer Service Representative with Junjie Yang State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must speak Chinese - Mandarin. Cantonese is a plus.
- Work authorization is required. OPT/CPT holders are welcome.
See All 409+ Customer Service Representative Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Customer Service Representative Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- State Farm119
- Circle K35
- Web Team Associates21
- Tower Loan6
Top Industries Hiring
- Insurance127
- Retail43
- Transportation & Logistics33
- Automotive30
- E-Commerce & Online Marketplaces28
What Illinois Employers Look For
The qualifications that appear most often in customer service representative jobs across Illinois.
- Strong verbal and written communication skills in a customer-facing environment
- Experience with CRM platforms such as Salesforce, Zendesk, or similar tools
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Ability to handle high call or ticket volume while maintaining accuracy and composure
- Familiarity with de-escalation techniques and complaint resolution procedures
- Typing speed and proficiency with dual-monitor or multi-tab workflows
Customer Service Representative Jobs in Illinois: Frequently Asked Questions
How many customer service representative jobs are there in Illinois?
There are 409+ customer service representative openings in Illinois on Migrate Mate as of June 2026, with the most roles in Chicago, Aurora, and Peoria. New positions post regularly as employers across Illinois hire.
Which Illinois cities have the most customer service representative jobs?
Chicago, Aurora, and Peoria have the most customer service representative openings in Illinois right now, with additional roles spread across smaller metros statewide.
Which companies hire customer service representatives in Illinois?
Companies currently hiring customer service representatives in Illinois include State Farm, Circle K, and Web Team Associates, per current listings on Migrate Mate as of June 2026.
Are there remote customer service representative jobs in Illinois?
Yes. About 5% of customer service representative openings tied to Illinois are remote or hybrid as of June 2026. The rest are on-site roles based in Illinois metros.
How do I apply for customer service representative jobs in Illinois?
You can apply to customer service representative jobs in Illinois directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Illinois location, then apply to each one that fits.
See All 409+ Customer Service Representative Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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