Customer Service Representative Jobs in Wisconsin
Customer Service Representative jobs in Wisconsin concentrate heavily in insurance, financial services, healthcare, and retail sectors, with consistent demand from entry-level through senior and team lead roles. Milwaukee, Madison, and Green Bay anchor the hiring market, where established employers like American Family Insurance, Northwestern Mutual, and Uline maintain large customer-facing operations. The most sought-after specialties include technical support, insurance claims assistance, and healthcare billing support. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 97+ Customer Service Representative jobs
A.J. Manufacturing, Inc. | Bloomer, WI
A.J. Manufacturing, Inc. is looking for a Customer Service Representative to join our Customer Service & Inside Sales team. We are seeking a customer-focused, detail-oriented professional who enjoys building relationships, solving problems, and working as part of a team.
This position plays an important role in connecting A.J. Manufacturing with our customers. You will be responsible for responding to customer inquiries, processing orders, providing product information, resolving issues, and coordinating with internal departments to ensure our customers receive the service and support they expect.
The ideal candidate is an excellent communicator who can manage multiple priorities, learn quickly, and remain professional and positive in a fast-paced environment.
Key Responsibilities
- Customer Service: Respond promptly and professionally to customer calls and emails from new and existing customers.
- Order Management: Accurately enter and process customer purchases orders and account changes.
- Customer Support: Provide product information, pricing, and other assistance to customers.
- Problem Resolution: Listen carefully to customer concerns, troubleshoot issues, and identify effective solutions.
- Internal Coordination: Work closely with Sales, Production, Shipping, Engineering, Accounting, and other departments to meet customer needs.
- Record Keeping: Maintain accurate customer records, orders, requests, and communications in company systems.
- Follow-Up: Proactively follow up on customer requests, orders, and issues to ensure satisfaction.
- Escalation: Recognize situations requiring additional support and appropriately involve management or other team members.
- Product Knowledge: Develop and maintain a strong understanding of A.J. Manufacturing products and services.
- Team Support: Contribute to a positive, collaborative work environment and support the overall goals of the Customer Service & Inside Sales team.
What Success Looks Like
In this role, you will help A.J. Manufacturing:
- Deliver an exceptional customer experience.
- Build strong, long-term customer relationships.
- Respond to customer needs quickly and accurately.
- Maintain a professional and positive company image.
- Support efficient communication between customers and internal departments.
Qualifications & Experience
- Post-secondary certificate or degree preferred, particularly in Business Administration, Marketing, Customer Service, or a related field.
- 2+ years of customer-facing, customer service, inside sales, or project management experience preferred.
- Strong computer skills, including proficiency with Microsoft Office Suite.
- Experience working with business software, CRM, ERP, or order-entry systems is a plus.
- Manufacturing or product-based business experience is helpful but not required.
Essential Skills & Attributes
Customer Focused
You genuinely care about helping customers and are committed to providing a positive experience.
Strong Communicator
You communicate clearly, professionally, and effectively with both external customers and internal team members.
Reliable & Accountable
You take ownership of your responsibilities, follow through on commitments, and can be counted on by both customers and coworkers.
Professional & Pleasant
You represent A.J. Manufacturing professionally through every phone call, email, and customer interaction.
Problem Solver
You are comfortable investigating issues, thinking critically, and finding practical solutions.
Highly Organized & Detail-Oriented
You can manage multiple priorities while maintaining accuracy in orders, records, and customer communications.
Adaptable & Quick to Learn
You are comfortable learning new products, systems, processes, and responsibilities and can work independently once trained.
Team Player
You work well with others and understand that exceptional customer service requires strong teamwork across the organization.
Schedule & Location
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Lunch: 1-hour lunch
Location: Onsite at 1217 Oak St., Bloomer, WI
Join the A.J. Manufacturing Team
At A.J. Manufacturing, customer service is more than answering a phone or entering an order. It is about building relationships, solving problems, and making sure our customers know they can count on us.
If you are someone who takes pride in doing things right, enjoys working with people, and wants to be part of an established team, we would like to hear from you.
Pay: From $25.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
A.J. Manufacturing, Inc. | Bloomer, WI
A.J. Manufacturing, Inc. is looking for a Customer Service Representative to join our Customer Service & Inside Sales team. We are seeking a customer-focused, detail-oriented professional who enjoys building relationships, solving problems, and working as part of a team.
This position plays an important role in connecting A.J. Manufacturing with our customers. You will be responsible for responding to customer inquiries, processing orders, providing product information, resolving issues, and coordinating with internal departments to ensure our customers receive the service and support they expect.
The ideal candidate is an excellent communicator who can manage multiple priorities, learn quickly, and remain professional and positive in a fast-paced environment.
Key Responsibilities
- Customer Service: Respond promptly and professionally to customer calls and emails from new and existing customers.
- Order Management: Accurately enter and process customer purchases orders and account changes.
- Customer Support: Provide product information, pricing, and other assistance to customers.
- Problem Resolution: Listen carefully to customer concerns, troubleshoot issues, and identify effective solutions.
- Internal Coordination: Work closely with Sales, Production, Shipping, Engineering, Accounting, and other departments to meet customer needs.
- Record Keeping: Maintain accurate customer records, orders, requests, and communications in company systems.
- Follow-Up: Proactively follow up on customer requests, orders, and issues to ensure satisfaction.
- Escalation: Recognize situations requiring additional support and appropriately involve management or other team members.
- Product Knowledge: Develop and maintain a strong understanding of A.J. Manufacturing products and services.
- Team Support: Contribute to a positive, collaborative work environment and support the overall goals of the Customer Service & Inside Sales team.
What Success Looks Like
In this role, you will help A.J. Manufacturing:
- Deliver an exceptional customer experience.
- Build strong, long-term customer relationships.
- Respond to customer needs quickly and accurately.
- Maintain a professional and positive company image.
- Support efficient communication between customers and internal departments.
Qualifications & Experience
- Post-secondary certificate or degree preferred, particularly in Business Administration, Marketing, Customer Service, or a related field.
- 2+ years of customer-facing, customer service, inside sales, or project management experience preferred.
- Strong computer skills, including proficiency with Microsoft Office Suite.
- Experience working with business software, CRM, ERP, or order-entry systems is a plus.
- Manufacturing or product-based business experience is helpful but not required.
Essential Skills & Attributes
Customer Focused
You genuinely care about helping customers and are committed to providing a positive experience.
Strong Communicator
You communicate clearly, professionally, and effectively with both external customers and internal team members.
Reliable & Accountable
You take ownership of your responsibilities, follow through on commitments, and can be counted on by both customers and coworkers.
Professional & Pleasant
You represent A.J. Manufacturing professionally through every phone call, email, and customer interaction.
Problem Solver
You are comfortable investigating issues, thinking critically, and finding practical solutions.
Highly Organized & Detail-Oriented
You can manage multiple priorities while maintaining accuracy in orders, records, and customer communications.
Adaptable & Quick to Learn
You are comfortable learning new products, systems, processes, and responsibilities and can work independently once trained.
Team Player
You work well with others and understand that exceptional customer service requires strong teamwork across the organization.
Schedule & Location
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Lunch: 1-hour lunch
Location: Onsite at 1217 Oak St., Bloomer, WI
Join the A.J. Manufacturing Team
At A.J. Manufacturing, customer service is more than answering a phone or entering an order. It is about building relationships, solving problems, and making sure our customers know they can count on us.
If you are someone who takes pride in doing things right, enjoys working with people, and wants to be part of an established team, we would like to hear from you.
Pay: From $25.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
See All 97 Customer Service Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Customer Service Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
What Wisconsin Employers Look For
The qualifications that appear most often in customer service representative jobs across Wisconsin.
- High school diploma or GED equivalent required by most Wisconsin employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM software such as Salesforce or Zendesk
- Strong written and verbal communication skills in a professional setting
- Ability to work flexible shifts including evenings and weekends
- Familiarity with insurance or financial products for roles in Wisconsin's dominant sectors
Customer Service Representative Jobs in Wisconsin: Frequently Asked Questions
How do you become a customer service representative in Wisconsin?
Customer service representative roles in Wisconsin require no state-issued license, so the path starts with a high school diploma or equivalent and basic computer proficiency. Most Wisconsin employers in insurance and financial services provide paid on-the-job training. Candidates who complete coursework in business communication at a Wisconsin technical college or earn a customer service certification through an industry body like the Customer Service Institute of America tend to move through screening faster.
Which companies hire customer service representatives in Wisconsin?
Companies currently hiring customer service representatives in Wisconsin include Security Finance, State Farm, and R1 RCM, per current listings on Migrate Mate as of November 2026. Wisconsin's insurance and financial services concentration means many of the most active employers are headquartered or have major operations in the Milwaukee and Madison metro areas.
Which Wisconsin cities have the most customer service representative jobs?
Milwaukee, Appleton, and Green Bay have the most customer service representative openings in Wisconsin. Milwaukee drives volume through its dense concentration of insurance carriers, banks, and healthcare systems, while Madison's state government agencies, university affiliates, and tech firms generate steady demand, and Green Bay's manufacturing and logistics companies add a strong regional pool of openings.
Are there remote customer service representative jobs in Wisconsin?
Yes, and more than most fields. About 30% of customer service representative openings tied to Wisconsin are remote or hybrid as of November 2026, reflecting how naturally the role adapts to phone and digital channels. Roles involving insurance policy support, software troubleshooting, and financial account management are the most consistently offered on a fully remote basis by Wisconsin employers.
How can I get hired as a customer service representative in Wisconsin with little or no experience?
The most realistic entry path is applying directly to Wisconsin employers known for training new hires, particularly insurance carriers like American Family Insurance and financial institutions like Associated Bank, which run structured onboarding programs for candidates without prior experience. Retail and healthcare front-desk roles serve as common lateral moves that build transferable credentials. Completing a short customer service certification or a business communications course at a Wisconsin Technical College System campus gives candidates a concrete edge in screening.
Where can I find and apply to customer service representative jobs in Wisconsin?
You can find and apply to customer service representative jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings updated in real time. Search the listings for roles that match your background and preferred location, then apply directly to the ones that fit.
See All 97 Customer Service Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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