Customer Service Representative Jobs in Wisconsin
Customer Service Representative jobs in Wisconsin concentrate heavily in insurance, financial services, healthcare, and retail sectors, with consistent demand from entry-level through senior and team lead roles. Milwaukee, Madison, and Green Bay anchor the hiring market, where established employers like American Family Insurance, Northwestern Mutual, and Uline maintain large customer-facing operations. The most sought-after specialties include technical support, insurance claims assistance, and healthcare billing support. Scan the live roles below and apply to whichever ones fit.
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Showing 4 of 74+ Customer Service Representative jobs
E.H. Wolf & M.A. Wolf Trucking is a trusted provider of fuel and lubrication products. We pride ourselves on a workplace built around our core values and a commitment to delivering exceptional service to our customers.
We're looking for individuals who enjoy helping customers, solving problems, and working as part of a team. If you have a strong work ethic, excellent communication skills, and a desire to positively impact others, we'd love to hear from you.
Position Overview
As a Fuel Customer Service Representative, you'll serve as an important point of contact for our customers, helping them place orders, answer questions, manage account information, and ensure they receive exceptional service.
This position works closely with customers, drivers, and other team members to keep operations running smoothly while providing a positive customer experience.
Hours: Monday - Friday 7:00 a.m. - 3:30 p.m.
What You'll Be Doing
- Assist customers via phone, email, and other communication channels
- Take fuel and service orders and provide product information
- Maintain accurate customer information within company systems
- Monitor and manage autofill customer accounts to ensure timely deliveries
- Process and maintain pricing information within company software
- Set up and monitor fuel contract gallon usage
- Maintain truck maintenance and testing schedules for the fuel department
- Provide backup support to other team members when needed
- Assist with special projects and additional duties as assigned
What We Offer
- Competitive pay
- 100% 401(k) match up to 5% starting on your first day
- Health, dental, and vision insurance
- Paid Time Off (PTO)
- Paid holidays
- A team-focused work environment
- Opportunities for growth and development
What We're Looking For
Required
- High school diploma or equivalent
- Customer service experience
- Strong written and verbal communication skills
- Excellent organizational and time management skills
- Strong attention to detail
- Ability to solve problems and think critically
- Proficiency with Microsoft Office and other computer systems
- Ability to work effectively in a fast-paced environment
Preferred
- Experience in fuel, transportation, logistics, or a related industry
- Experience working with customer account management systems
Why Join Wolf?
At E.H. Wolf & M.A. Wolf Trucking, we believe our success starts with great people. We are committed to creating a workplace where employees are supported, respected, and empowered to make a positive impact on our customers and one another.
Equal Opportunity Employer
E.H. Wolf & Sons and M.A. Wolf Trucking are proud equal opportunity employers. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
E.H. Wolf & M.A. Wolf Trucking is a trusted provider of fuel and lubrication products. We pride ourselves on a workplace built around our core values and a commitment to delivering exceptional service to our customers.
We're looking for individuals who enjoy helping customers, solving problems, and working as part of a team. If you have a strong work ethic, excellent communication skills, and a desire to positively impact others, we'd love to hear from you.
Position Overview
As a Fuel Customer Service Representative, you'll serve as an important point of contact for our customers, helping them place orders, answer questions, manage account information, and ensure they receive exceptional service.
This position works closely with customers, drivers, and other team members to keep operations running smoothly while providing a positive customer experience.
Hours: Monday - Friday 7:00 a.m. - 3:30 p.m.
What You'll Be Doing
- Assist customers via phone, email, and other communication channels
- Take fuel and service orders and provide product information
- Maintain accurate customer information within company systems
- Monitor and manage autofill customer accounts to ensure timely deliveries
- Process and maintain pricing information within company software
- Set up and monitor fuel contract gallon usage
- Maintain truck maintenance and testing schedules for the fuel department
- Provide backup support to other team members when needed
- Assist with special projects and additional duties as assigned
What We Offer
- Competitive pay
- 100% 401(k) match up to 5% starting on your first day
- Health, dental, and vision insurance
- Paid Time Off (PTO)
- Paid holidays
- A team-focused work environment
- Opportunities for growth and development
What We're Looking For
Required
- High school diploma or equivalent
- Customer service experience
- Strong written and verbal communication skills
- Excellent organizational and time management skills
- Strong attention to detail
- Ability to solve problems and think critically
- Proficiency with Microsoft Office and other computer systems
- Ability to work effectively in a fast-paced environment
Preferred
- Experience in fuel, transportation, logistics, or a related industry
- Experience working with customer account management systems
Why Join Wolf?
At E.H. Wolf & M.A. Wolf Trucking, we believe our success starts with great people. We are committed to creating a workplace where employees are supported, respected, and empowered to make a positive impact on our customers and one another.
Equal Opportunity Employer
E.H. Wolf & Sons and M.A. Wolf Trucking are proud equal opportunity employers. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
See All 74 Customer Service Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Customer Service Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Distribution & Wholesale
- Insurance
What Wisconsin Employers Look For
The qualifications that appear most often in customer service representative jobs across Wisconsin.
- High school diploma or GED equivalent required by most Wisconsin employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM software such as Salesforce or Zendesk
- Strong written and verbal communication skills in a professional setting
- Ability to work flexible shifts including evenings and weekends
- Familiarity with insurance or financial products for roles in Wisconsin's dominant sectors
Customer Service Representative Jobs in Wisconsin: Frequently Asked Questions
How do you become a customer service representative in Wisconsin?
Customer service representative roles in Wisconsin require no state-issued license, so the path starts with a high school diploma or equivalent and basic computer proficiency. Most Wisconsin employers in insurance and financial services provide paid on-the-job training. Candidates who complete coursework in business communication at a Wisconsin technical college or earn a customer service certification through an industry body like the Customer Service Institute of America tend to move through screening faster.
Which companies hire customer service representatives in Wisconsin?
Companies currently hiring customer service representatives in Wisconsin include State Farm, Uline, and R1 RCM, per current listings on Migrate Mate as of August 2026. Wisconsin's insurance and financial services concentration means many of the most active employers are headquartered or have major operations in the Milwaukee and Madison metro areas.
Which Wisconsin cities have the most customer service representative jobs?
Milwaukee, Madison, and Green Bay have the most customer service representative openings in Wisconsin. Milwaukee drives volume through its dense concentration of insurance carriers, banks, and healthcare systems, while Madison's state government agencies, university affiliates, and tech firms generate steady demand, and Green Bay's manufacturing and logistics companies add a strong regional pool of openings.
Are there remote customer service representative jobs in Wisconsin?
Yes, and more than most fields. About 15% of customer service representative openings tied to Wisconsin are remote or hybrid as of August 2026, reflecting how naturally the role adapts to phone and digital channels. Roles involving insurance policy support, software troubleshooting, and financial account management are the most consistently offered on a fully remote basis by Wisconsin employers.
How can I get hired as a customer service representative in Wisconsin with little or no experience?
The most realistic entry path is applying directly to Wisconsin employers known for training new hires, particularly insurance carriers like American Family Insurance and financial institutions like Associated Bank, which run structured onboarding programs for candidates without prior experience. Retail and healthcare front-desk roles serve as common lateral moves that build transferable credentials. Completing a short customer service certification or a business communications course at a Wisconsin Technical College System campus gives candidates a concrete edge in screening.
Where can I find and apply to customer service representative jobs in Wisconsin?
You can find and apply to customer service representative jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings updated in real time. Search the listings for roles that match your background and preferred location, then apply directly to the ones that fit.
See All 74 Customer Service Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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