Customer Service Representative Jobs in Tennessee
Customer Service Representative jobs in Tennessee are consistently active, with demand concentrated in financial services, healthcare administration, retail, and telecommunications across the state's major metros. Nashville, Memphis, and Knoxville account for the largest share of openings, where employers like HCA Healthcare, FedEx, and Asurion maintain substantial customer-facing operations. The most in-demand specializations include technical support, healthcare billing inquiries, and financial account management. Find a role that fits below and apply directly.
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Showing 5 of 86+ Customer Service Representative jobs
As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
- Performance-based career advancement.
- Educational Reimbursement Program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
- Paid time off that grows with you, starting with 12 days in your first year.
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
- A high school diploma or equivalent.
- Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
- Meticulous attention to detail and ability to accurately enter data.
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
- Must be at least 18 years of age (19 in Alabama).
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
- Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
- The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
- Experience in check cashing, document verification, and/or money order processing.
- Prior cash handling, cash drawer/vault management experience.
- Bilingual (English/Spanish) is a plus and may be required for certain locations.
- Connect with customers to cultivate lasting relationships that drive repeat business.
- Review, validate, and process customer transactions with accuracy.
- Maximize customer success by offering personalized financial services that fit their lifestyle.
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
- Build new business by completing daily call campaigns.
- Assist in customer account management and collections by accepting payments and managing customer appointments.
- Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
- Engage in ongoing training and stay current on product and process changes.
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
- Conduct additional tasks as directed by leadership.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you’ll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
- Performance-based career advancement.
- Educational Reimbursement Program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
- Paid time off that grows with you, starting with 12 days in your first year.
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
- A high school diploma or equivalent.
- Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
- Meticulous attention to detail and ability to accurately enter data.
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
- Must be at least 18 years of age (19 in Alabama).
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
- Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
- The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
- Experience in check cashing, document verification, and/or money order processing.
- Prior cash handling, cash drawer/vault management experience.
- Bilingual (English/Spanish) is a plus and may be required for certain locations.
- Connect with customers to cultivate lasting relationships that drive repeat business.
- Review, validate, and process customer transactions with accuracy.
- Maximize customer success by offering personalized financial services that fit their lifestyle.
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
- Build new business by completing daily call campaigns.
- Assist in customer account management and collections by accepting payments and managing customer appointments.
- Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
- Engage in ongoing training and stay current on product and process changes.
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
- Conduct additional tasks as directed by leadership.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you’ll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
See All 86 Customer Service Representative Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Customer Service Representative Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- Circle K10
- Motion3
- State Farm3
- Kinsmith Finance3
- Community Choice Financial Family of Brands3
Top Industries Hiring
- Insurance
What Tennessee Employers Look For
The qualifications that appear most often in customer service representative jobs across Tennessee.
- High school diploma or GED required by most Tennessee employers
- One or more years of prior customer service or call center experience
- Proficiency with CRM software such as Salesforce or ServiceNow
- Strong verbal and written communication skills in a professional setting
- Ability to handle high call or ticket volume in a fast-paced environment
- Familiarity with Tennessee-based industry terminology in healthcare or logistics
Customer Service Representative Jobs in Tennessee: Frequently Asked Questions
How do you become a customer service representative in Tennessee?
Most customer service representative roles in Tennessee require a high school diploma or equivalent, and no state-issued license applies to the general role. Employers in healthcare administration may prefer candidates familiar with HIPAA compliance, while those in financial services often require completion of internal product training before client contact. Building experience through retail, hospitality, or contact center work at Tennessee employers is the most common entry path.
Which companies hire customer service representatives in Tennessee?
Employers hiring customer service representatives in Tennessee right now include Circle K, Motion, and State Farm, based on current listings on Migrate Mate as of November 2026. Tennessee's concentration of healthcare systems, logistics companies, and insurance carriers means openings appear regularly across multiple industries statewide.
Which Tennessee cities have the most customer service representative jobs?
Nashville, Chattanooga, and Memphis have the most customer service representative openings in Tennessee. Nashville drives the largest share through its healthcare, insurance, and technology employer base, while Memphis reflects demand from logistics and financial services companies headquartered or operating there, and Knoxville's openings are anchored by utility providers and regional retail operations.
Are there remote customer service representative jobs in Tennessee?
Yes, and more than most fields, since customer service representative work is well suited to remote and hybrid arrangements. About 30% of customer service representative openings tied to Tennessee are remote or hybrid as of November 2026, reflecting the role's phone and digital-first nature. Technical support and account management positions are the most consistently remote of the available specializations.
How can I get hired as a customer service representative in Tennessee with little or no experience?
The most realistic entry path is applying to associate or tier-one support roles at Tennessee contact centers, where employers like Asurion and HCA Healthcare run structured onboarding programs that train candidates with no prior industry background. Retail and hospitality experience transfers well and is recognized by most hiring managers. Completing a free customer service or CRM fundamentals course before applying gives candidates a concrete edge during screening.
Where can I find and apply to customer service representative jobs in Tennessee?
You can find and apply to customer service representative jobs in Tennessee on Migrate Mate, which lists current Tennessee openings across industries and metro areas. Find roles that fit your experience and location, then apply directly to the employer through the listing.
See All 86 Customer Service Representative Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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