Front Desk Agent Jobs in Tennessee
Front Desk Agent jobs in Tennessee are concentrated in Nashville, Memphis, and Knoxville, where hospitality, healthcare, and corporate sectors drive steady demand for both entry-level and experienced candidates. Major employers with a lasting presence in Tennessee include Marriott-affiliated properties, HCA Healthcare, and Hilton Hotels, all of which maintain ongoing front desk staffing needs. Guest services, hotel front office operations, and medical office reception are among the most in-demand specialties across the state. Find a role that fits below and apply directly.
Find Front Desk Agent JobsOverview
Showing 5 of 82+ Front Desk Agent jobs
We are hiring a Front Desk Clerk!
As a Front Desk Clerk, you play a key role in creating exceptional guest experiences by providing friendly, attentive service and ensuring every guest feels welcomed, supported, and valued throughout their stay. Weekends required.
Responsibilities:
- Deliver exceptional guest service and create a welcoming experience.
- Check guests in/out, manage reservations, and handle special requests.
- Respond to guest inquiries and resolve concerns promptly and professionally.
- Process payments, cash transactions, and guest account charges accurately.
- Answer phone calls and provide information on hotel services and amenities.
- Monitor room availability and maintain accurate guest records.
- Maintain a clean and organized front desk and lobby area.
- Communicate guest feedback, maintenance needs, and operational updates.
- Follow all safety, security, and emergency procedures.
Qualifications:
- High school diploma or equivalent preferred.
- Previous hospitality or customer service experience preferred.
- Strong communication and guest service skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Detail-oriented with basic computer and cash-handling skills.
- Professional, reliable, and service-focused.
- Ability to stand for extended periods and lift up to 40 lbs. when needed.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Benefits (Full Time Associates only)
Full-time associates are eligible to participate in a comprehensive benefit package, which includes
- Competitive wages
- Medical/Dental/Vision plans insurance
- Life insurance with Short Term and Long-Term disability options
- 401k with Company Match
- Tuition assistance
- Discounted room rates at Concord managed hotels
- Training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.
We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 82 Front Desk Agent Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Front Desk Agent JobsFront Desk Agent Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Front Desk Agent Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in front desk agent jobs across Tennessee.
- High school diploma or GED required by most Tennessee employers
- One or more years of customer service or reception experience preferred
- Proficiency with property management or front office software systems
- Strong verbal communication skills for guest and patient interactions
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer skills including email, scheduling, and data entry platforms
Front Desk Agent Jobs in Tennessee: Frequently Asked Questions
How do you become a front desk agent in Tennessee?
Most front desk agent roles in Tennessee require a high school diploma or equivalent and no state-issued license. Employers in hospitality typically train candidates on property management systems during onboarding, while medical office front desk positions may prefer candidates who have completed a medical administrative assistant program at a Tennessee community college such as Nashville State or Pellissippi State. A certification in hospitality or medical office administration strengthens candidacy.
Which companies hire front desk agents in Tennessee?
Tennessee front desk agent roles are posted by Aimbridge Hospitality, Marriott International, and Gibson Hotel Management and others right now, based on current listings on Migrate Mate as of September 2026. Tennessee's mix of major hotel brands, large healthcare systems, and growing corporate campuses keeps front desk demand consistent year-round.
Which Tennessee cities have the most front desk agent jobs?
Nashville, Kodak, and Knoxville have the most front desk agent openings in Tennessee. Nashville leads due to its booming tourism and healthcare industries, while Memphis and Knoxville are supported by major hotel portfolios, medical centers, and university campuses that collectively generate continuous front office staffing needs across the state.
Are there remote front desk agent jobs in Tennessee?
Yes, but they're rare. About 0% of front desk agent openings tied to Tennessee are remote or hybrid as of September 2026, reflecting the predominantly on-site nature of the role. The portions of the work most likely to be done remotely include virtual receptionist functions and phone-based reservation or scheduling support for multi-property hospitality groups.
How can I get hired as a front desk agent in Tennessee with little or no experience?
The most realistic entry path is applying directly to hotel properties or medical offices that advertise on-the-job training. Large Tennessee hospitality employers like Marriott-branded downtown Nashville hotels often hire candidates moving from retail or food service backgrounds into guest services associate roles. For healthcare front desk positions, completing a short medical administrative assistant certificate at a Tennessee community college and applying for patient service representative openings at HCA Healthcare or Vanderbilt Health locations gives candidates a concrete credential advantage.
Where can I find and apply to front desk agent jobs in Tennessee?
You can find and apply to front desk agent jobs in Tennessee on Migrate Mate, which lists current Tennessee openings from employers across the state. Search the available roles, find the ones that fit your background and preferred location, and apply directly without creating a profile or signing up.
See All 82 Front Desk Agent Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Front Desk Agent Jobs