Front Desk Agent Jobs in Tennessee
Front Desk Agent jobs in Tennessee are concentrated in Nashville, Memphis, and Knoxville, where hospitality, healthcare, and corporate sectors drive steady demand for both entry-level and experienced candidates. Major employers with a lasting presence in Tennessee include Marriott-affiliated properties, HCA Healthcare, and Hilton Hotels, all of which maintain ongoing front desk staffing needs. Guest services, hotel front office operations, and medical office reception are among the most in-demand specialties across the state. Find a role that fits below and apply directly.
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Showing 5 of 30+ Front Desk Agent jobs
Front Desk Agent
Job Details
Job Type
Full-time
Pay rate: $20-$21
Nashville, TN
Description
Join the Front Desk Team at the All-New Hotel Indigo Nashville – Countrypolitan
Newly Remodeled. Boldly Southern. Authentically You.
Hotel Indigo Nashville at the Countrypolitan has recently undergone a top-to-bottom renovation—bringing fresh energy, refined comfort, and a uniquely Nashville vibe to our downtown hotel experience. We’re now looking for a Front Desk Agent who can work PM shifts to join our welcoming and dynamic team.
This is your chance to be the first face of the new Countrypolitan—offering exceptional service to guests from around the world while working in a stylish, music-inspired environment.
About Us:
Arbor Lodging is a leading hotel investment and management company with a rapidly growing portfolio across the U.S., Mexico, and the Caribbean. As trusted partners of IHG, Hilton, Marriott, and Hyatt, we pride ourselves on delivering hospitality that is proactive, people-first, and results-driven. Our company culture is centered around connection, accountability, and excellence.
What You’ll Do as a Front Desk Agent:
-
Greet and check in guests with warmth and professionalism
-
Manage reservations, pre-arrivals, and group check-ins
-
Offer personalized local recommendations (the hidden gems only locals know!)
-
Handle guest concerns with urgency and care
-
Process payments accurately and securely
-
Promote additional services and amenities
-
Complete check-outs and ensure all charges are accounted for
-
Communicate with other departments to deliver seamless guest experiences
- Flex between morning or evening shifts, based on business needs
What We’re Looking For:
-
A friendly and confident personality
-
Strong communication and problem-solving skills
-
Ability to stay organized and composed in a fast-paced environment
-
Flexibility to work AM or PM shifts as needed
- Prior hotel front desk or customer service experience is a plus
Come be part of something new—and something special.
Apply now to join the Countrypolitan team and help define the next chapter of Nashville hospitality.
Requirements:Requirements
Qualifications:
- College Degree
- Hotel Front Desk experience preferred
- Experience with hotel reservations software
- Experience with Microsoft Windows
- Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
- Positive, upbeat demeanor
- Excellent communication and organizational skills
- Team-oriented
- Ability to stand for 8 hours at a time
- Ability to lift 20 lbs. on occasion
Benefits:
- Competitive salary
- Annual review with increase potential
- 401k program with company match
- Additional benefits may be available
Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
- Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
- Lead with Heart - Be kind, passionate and hospitable.
- Be Accountable - Take ownership and deliver results.
- Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
- Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Agent
Job Details
Job Type
Full-time
Pay rate: $20-$21
Nashville, TN
Description
Join the Front Desk Team at the All-New Hotel Indigo Nashville – Countrypolitan
Newly Remodeled. Boldly Southern. Authentically You.
Hotel Indigo Nashville at the Countrypolitan has recently undergone a top-to-bottom renovation—bringing fresh energy, refined comfort, and a uniquely Nashville vibe to our downtown hotel experience. We’re now looking for a Front Desk Agent who can work PM shifts to join our welcoming and dynamic team.
This is your chance to be the first face of the new Countrypolitan—offering exceptional service to guests from around the world while working in a stylish, music-inspired environment.
About Us:
Arbor Lodging is a leading hotel investment and management company with a rapidly growing portfolio across the U.S., Mexico, and the Caribbean. As trusted partners of IHG, Hilton, Marriott, and Hyatt, we pride ourselves on delivering hospitality that is proactive, people-first, and results-driven. Our company culture is centered around connection, accountability, and excellence.
What You’ll Do as a Front Desk Agent:
-
Greet and check in guests with warmth and professionalism
-
Manage reservations, pre-arrivals, and group check-ins
-
Offer personalized local recommendations (the hidden gems only locals know!)
-
Handle guest concerns with urgency and care
-
Process payments accurately and securely
-
Promote additional services and amenities
-
Complete check-outs and ensure all charges are accounted for
-
Communicate with other departments to deliver seamless guest experiences
- Flex between morning or evening shifts, based on business needs
What We’re Looking For:
-
A friendly and confident personality
-
Strong communication and problem-solving skills
-
Ability to stay organized and composed in a fast-paced environment
-
Flexibility to work AM or PM shifts as needed
- Prior hotel front desk or customer service experience is a plus
Come be part of something new—and something special.
Apply now to join the Countrypolitan team and help define the next chapter of Nashville hospitality.
Requirements:Requirements
Qualifications:
- College Degree
- Hotel Front Desk experience preferred
- Experience with hotel reservations software
- Experience with Microsoft Windows
- Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
- Positive, upbeat demeanor
- Excellent communication and organizational skills
- Team-oriented
- Ability to stand for 8 hours at a time
- Ability to lift 20 lbs. on occasion
Benefits:
- Competitive salary
- Annual review with increase potential
- 401k program with company match
- Additional benefits may be available
Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
- Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
- Lead with Heart - Be kind, passionate and hospitable.
- Be Accountable - Take ownership and deliver results.
- Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
- Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
See All 30 Front Desk Agent Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Front Desk Agent JobsFront Desk Agent Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Front Desk Agent Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in front desk agent jobs across Tennessee.
- High school diploma or GED required by most Tennessee employers
- One or more years of customer service or reception experience preferred
- Proficiency with property management or front office software systems
- Strong verbal communication skills for guest and patient interactions
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer skills including email, scheduling, and data entry platforms
Front Desk Agent Jobs in Tennessee: Frequently Asked Questions
How do you become a front desk agent in Tennessee?
Most front desk agent roles in Tennessee require a high school diploma or equivalent and no state-issued license. Employers in hospitality typically train candidates on property management systems during onboarding, while medical office front desk positions may prefer candidates who have completed a medical administrative assistant program at a Tennessee community college such as Nashville State or Pellissippi State. A certification in hospitality or medical office administration strengthens candidacy.
Which companies hire front desk agents in Tennessee?
Tennessee front desk agent roles are posted by Hampton by Hilton, Marriott International, and Hospitality Ventures Management and others right now, based on current listings on Migrate Mate as of August 2026. Tennessee's mix of major hotel brands, large healthcare systems, and growing corporate campuses keeps front desk demand consistent year-round.
Which Tennessee cities have the most front desk agent jobs?
Nashville, Franklin, and Knoxville have the most front desk agent openings in Tennessee. Nashville leads due to its booming tourism and healthcare industries, while Memphis and Knoxville are supported by major hotel portfolios, medical centers, and university campuses that collectively generate continuous front office staffing needs across the state.
Are there remote front desk agent jobs in Tennessee?
Yes, but they're rare. About 0% of front desk agent openings tied to Tennessee are remote or hybrid as of August 2026, reflecting the predominantly on-site nature of the role. The portions of the work most likely to be done remotely include virtual receptionist functions and phone-based reservation or scheduling support for multi-property hospitality groups.
How can I get hired as a front desk agent in Tennessee with little or no experience?
The most realistic entry path is applying directly to hotel properties or medical offices that advertise on-the-job training. Large Tennessee hospitality employers like Marriott-branded downtown Nashville hotels often hire candidates moving from retail or food service backgrounds into guest services associate roles. For healthcare front desk positions, completing a short medical administrative assistant certificate at a Tennessee community college and applying for patient service representative openings at HCA Healthcare or Vanderbilt Health locations gives candidates a concrete credential advantage.
Where can I find and apply to front desk agent jobs in Tennessee?
You can find and apply to front desk agent jobs in Tennessee on Migrate Mate, which lists current Tennessee openings from employers across the state. Search the available roles, find the ones that fit your background and preferred location, and apply directly without creating a profile or signing up.
See All 30 Front Desk Agent Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Front Desk Agent Jobs