Technical Support Analyst Jobs in Tennessee
Technical Support Analyst jobs in Tennessee are open across Memphis, Chattanooga, and Knoxville and other Tennessee metros, with employers like Anakeesta, Erlanger, and FedEx Supply Chain hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 7+ Technical Support Analyst jobs
INTRODUCTION
The Epic Consultant is a key member of PivotPoint's Tier 2 Managed Service Division, responsible for configuring, managing and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role works support and maintenance tickets, performs routine build, participates in on-call rotation and works on special projects (including Epic Upgrades) as needed by the client.
ROLE AND RESPONSIBILITIES:
- Serves as a primary analyst on routine maintenance, build and configuration in Epic. This entails:
- Collecting, accurately documenting and resolving client trouble tickets and requests
- Participating in after hours on-call rotation
- Leads application build for their areas regarding Epic Upgrades. This includes:
- Nova Note Review
- Nova Note Build
- Unit testing, application testing and integrated testing
- Supporting the go live in a command center setting
- Proactively identifies areas for improvement within applications and suggests potential solutions in coordination with other teams
- Mentors junior analysts on Epic build
- Builds strong relationships both with the client and their peers
- Other duties as assigned
BASIC QUALIFICATIONS:
- Must have a strong personal drive for delivering great customer service and thrive in a fast-paced environment
- Ability to troubleshoot tickets, manage projects, and critically think
- Demonstrate knowledge of healthcare policies, procedures, information systems, Microsoft products and related IT systems
- Certified in primary application. Additional certifications in Epic, ITIL, PMP are a plus
- Ability to organize daily tasks, analyze data and make decisions based on the data
EDUCATION AND EXPERIENCE:
- Active Epic certification(s)
- Additional Epic Certifications are a plus
- Bachelor's Degree and/or equivalent work experience
- Minimum of 2 years of healthcare experience
WORK LOCATION AND TRAVEL REQUIREMENTS:
- This position is 100% remote
Work from home requirements are:
- Ability to work independently and efficiently from a home office environment
- High-speed internet service
- Work in a distraction free workplace
INTRODUCTION
The Epic Consultant is a key member of PivotPoint's Tier 2 Managed Service Division, responsible for configuring, managing and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role works support and maintenance tickets, performs routine build, participates in on-call rotation and works on special projects (including Epic Upgrades) as needed by the client.
ROLE AND RESPONSIBILITIES:
- Serves as a primary analyst on routine maintenance, build and configuration in Epic. This entails:
- Collecting, accurately documenting and resolving client trouble tickets and requests
- Participating in after hours on-call rotation
- Leads application build for their areas regarding Epic Upgrades. This includes:
- Nova Note Review
- Nova Note Build
- Unit testing, application testing and integrated testing
- Supporting the go live in a command center setting
- Proactively identifies areas for improvement within applications and suggests potential solutions in coordination with other teams
- Mentors junior analysts on Epic build
- Builds strong relationships both with the client and their peers
- Other duties as assigned
BASIC QUALIFICATIONS:
- Must have a strong personal drive for delivering great customer service and thrive in a fast-paced environment
- Ability to troubleshoot tickets, manage projects, and critically think
- Demonstrate knowledge of healthcare policies, procedures, information systems, Microsoft products and related IT systems
- Certified in primary application. Additional certifications in Epic, ITIL, PMP are a plus
- Ability to organize daily tasks, analyze data and make decisions based on the data
EDUCATION AND EXPERIENCE:
- Active Epic certification(s)
- Additional Epic Certifications are a plus
- Bachelor's Degree and/or equivalent work experience
- Minimum of 2 years of healthcare experience
WORK LOCATION AND TRAVEL REQUIREMENTS:
- This position is 100% remote
Work from home requirements are:
- Ability to work independently and efficiently from a home office environment
- High-speed internet service
- Work in a distraction free workplace
See All 7 Technical Support Analyst Jobs in Tennessee
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Find JobsTechnical Support Analyst Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Technical Support Analyst Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- Anakeesta1
- Erlanger1
- FedEx Supply Chain1
- Highspring1
- Infosys1
Top Industries Hiring
- Automotive1
- Consulting & Professional Services1
- Electronics & Hardware1
- Healthcare & Medical Services1
- Sports & Recreation1
What Tennessee Employers Look For
The qualifications that appear most often in technical support analyst jobs across Tennessee.
- Proven experience with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong troubleshooting skills across hardware, software, and network environments
- CompTIA A+, CompTIA Network+, or equivalent certification preferred or required
- Associate or bachelor's degree in information technology, computer science, or a related field
- Familiarity with Windows and macOS operating systems and Active Directory administration
- Clear written and verbal communication skills for end-user and stakeholder interaction
Technical Support Analyst Jobs in Tennessee: Frequently Asked Questions
How many technical support analyst jobs are there in Tennessee?
There are 7+ technical support analyst openings in Tennessee on Migrate Mate as of June 2026, with the most roles in Memphis, Chattanooga, and Knoxville. New positions post regularly as employers across Tennessee hire.
Which Tennessee cities have the most technical support analyst jobs?
Memphis, Chattanooga, and Knoxville have the most technical support analyst openings in Tennessee right now, with additional roles spread across smaller metros statewide.
Which companies hire technical support analysts in Tennessee?
Employers hiring technical support analysts in Tennessee include Anakeesta, Erlanger, and FedEx Supply Chain, based on current listings on Migrate Mate as of June 2026.
Are there remote technical support analyst jobs in Tennessee?
Yes. About 29% of technical support analyst openings tied to Tennessee are remote or hybrid as of June 2026. The rest are on-site roles based in Tennessee metros.
How do I apply for technical support analyst jobs in Tennessee?
You can apply to technical support analyst jobs in Tennessee directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Tennessee location, then apply to each one that fits.
See All 7 Technical Support Analyst Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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