Customer Success Engineer Jobs in Tennessee
Customer Success Engineer jobs in Tennessee are in active demand, concentrated in enterprise software, healthcare technology, and logistics platforms, with openings at every level from associate through senior and staff. Nashville, Memphis, and Knoxville lead hiring, with established employers like Oracle, HCA Healthcare, and Asurion maintaining meaningful customer success engineering teams across the state. The most sought-after specializations right now are SaaS onboarding, API integration support, and technical account management for healthcare and supply chain clients. Find a role that fits below and apply directly.
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Showing 5 of 19+ Customer Success Engineer jobs
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least September 21st, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
As a GFiber Multifamily Success Manager, you will be responsible for increasing the number of active residential customers within an assigned portfolio of multi-dwelling/multi-family properties (apartments, condos, etc). You will own and cultivate strong relationships with property owners, managers, and building staff to promote the growth and retention of Google Fiber's residential internet. You will maximize impact by acting as a single point of contact for staff, and leverage strong relationships to drive penetration growth through customer acquisition programming and events, and successful customer care.
In this role, you'll:
- Meet or exceed quarterly portfolio pen growth sales quota by promoting Google Fiber's internet. Drive pen growth through customer acquisition programming and events, and successful customer care retention management.
- Own relationships with property owners, managers, and building staff within an assigned portfolio of multi-dwelling properties. Act as the main point of contact for the property.
- Obtain a robust knowledge of Google Fiber's network and technical deployment, and communicate the Google Fiber value proposition to property management, staff, and tenants.
- Consider the impact of all cross-functional teams on portfolio pen (including sales, marketing, installation, churn, customer service, etc) and make recommendations to drive growth.
- Display solid communication skills internally and externally, and partner with other Google Fiber team members to ensure a seamless, end-to-end customer and partner experience.
- Need to have the ability to lift up to 45 lbs on occasion.
- Need to have the ability to work some nights and weekends.
At a minimum we'd like you to have:
- High school diploma or GED.
- 1 year of experience in sales and/or customer service.
- Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
- A valid driver's license and access to reliable transportation during working hours.
- Ability to pass a motor vehicle record check that meets company standards.
It's preferred if you have:
- 2 years of experience in sales or strategic account management, carrying a quota, in the ISP or telecom industry.
- Property Management experience.
- Proficiency in SalesForce or other CRM.
- Experience with effective sales relationship-building or partnership development.
- Excellent work ethic, communication, navigating ambiguity and time management skills.
- Ability to speak Spanish.
The US base hourly range for this full-time position is between $30.77 + bonus + benefits.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least September 21st, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
As a GFiber Multifamily Success Manager, you will be responsible for increasing the number of active residential customers within an assigned portfolio of multi-dwelling/multi-family properties (apartments, condos, etc). You will own and cultivate strong relationships with property owners, managers, and building staff to promote the growth and retention of Google Fiber's residential internet. You will maximize impact by acting as a single point of contact for staff, and leverage strong relationships to drive penetration growth through customer acquisition programming and events, and successful customer care.
In this role, you'll:
- Meet or exceed quarterly portfolio pen growth sales quota by promoting Google Fiber's internet. Drive pen growth through customer acquisition programming and events, and successful customer care retention management.
- Own relationships with property owners, managers, and building staff within an assigned portfolio of multi-dwelling properties. Act as the main point of contact for the property.
- Obtain a robust knowledge of Google Fiber's network and technical deployment, and communicate the Google Fiber value proposition to property management, staff, and tenants.
- Consider the impact of all cross-functional teams on portfolio pen (including sales, marketing, installation, churn, customer service, etc) and make recommendations to drive growth.
- Display solid communication skills internally and externally, and partner with other Google Fiber team members to ensure a seamless, end-to-end customer and partner experience.
- Need to have the ability to lift up to 45 lbs on occasion.
- Need to have the ability to work some nights and weekends.
At a minimum we'd like you to have:
- High school diploma or GED.
- 1 year of experience in sales and/or customer service.
- Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
- A valid driver's license and access to reliable transportation during working hours.
- Ability to pass a motor vehicle record check that meets company standards.
It's preferred if you have:
- 2 years of experience in sales or strategic account management, carrying a quota, in the ISP or telecom industry.
- Property Management experience.
- Proficiency in SalesForce or other CRM.
- Experience with effective sales relationship-building or partnership development.
- Excellent work ethic, communication, navigating ambiguity and time management skills.
- Ability to speak Spanish.
The US base hourly range for this full-time position is between $30.77 + bonus + benefits.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
See All 19 Customer Success Engineer Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsCustomer Success Engineer Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Customer Success Engineer Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Government & Public Sector
What Tennessee Employers Look For
The qualifications that appear most often in customer success engineer jobs across Tennessee.
- Bachelor's degree in computer science, information systems, or a related technical field
- Hands-on experience with SaaS platforms and enterprise software implementation or support
- Ability to diagnose and resolve technical issues through APIs, integrations, or product configuration
- Strong communication skills for translating technical concepts to non-technical stakeholders
- Experience with CRM tools such as Salesforce or similar customer data platforms
- Familiarity with project management practices and cross-functional collaboration in a client-facing role
Customer Success Engineer Jobs in Tennessee: Frequently Asked Questions
How do you become a customer success engineer in Tennessee?
Customer success engineering in Tennessee requires no state-issued license, so the path centers on education and demonstrated technical skill. Most Tennessee employers expect at least a bachelor's degree in computer science, information systems, or engineering, though candidates with degrees in adjacent fields who build strong product and integration knowledge are regularly hired. A foundational credential such as a Salesforce certification or an AWS associate certification strengthens applications considerably with Tennessee's healthcare technology and logistics employers.
Which companies hire customer success engineers in Tennessee?
Employers hiring customer success engineers in Tennessee right now include NetraDyne, TRC, and Mosai, based on current listings on Migrate Mate as of September 2026. Tennessee's concentration of healthcare IT firms and regional logistics companies means demand stays consistent year-round rather than peaking around a single hiring cycle.
Which Tennessee cities have the most customer success engineer jobs?
Nashville, Knoxville, and Tennessee have the most customer success engineer openings in Tennessee. Nashville drives the largest share of demand because of its dense cluster of health technology companies, insurance platforms, and corporate headquarters, while Memphis adds volume through logistics and supply chain software firms, and Knoxville contributes openings tied to energy sector and manufacturing technology clients in the region.
Are there remote customer success engineer jobs in Tennessee?
Yes, and more than most fields, because the work centers on communication, product configuration, and digital support rather than on-site presence. About 90% of customer success engineer openings tied to Tennessee are remote or hybrid as of September 2026, reflecting how widely SaaS companies have normalized distributed customer-facing teams. The most fully remote roles tend to cover post-onboarding account management and technical support, while implementation-heavy positions more often require some on-site client work.
How can I get hired as a customer success engineer in Tennessee with little or no experience?
The most realistic entry path is moving into a customer success engineer role from a technical support, solutions engineer, or implementation specialist position. Nashville's health technology companies, including several mid-size firms clustered around the Midtown and Brentwood corridors, regularly hire associate customer success or technical onboarding specialists as structured entry points. Building hands-on familiarity with a major SaaS platform and earning one vendor certification, such as Salesforce Administrator or a cloud associate credential, gives candidates without direct experience a concrete edge in Tennessee applications.
Where can I find and apply to customer success engineer jobs in Tennessee?
You can find and apply to customer success engineer jobs in Tennessee on Migrate Mate, which lists current Tennessee openings from employers actively hiring. Search the listings to find roles that match your experience level, preferred location, and industry focus, then apply directly to the ones that fit.
See All 19 Customer Success Engineer Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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