Customer Success Engineer Jobs in Texas
Customer Success Engineer jobs in Texas are in strong demand, concentrated in enterprise SaaS, cloud infrastructure, cybersecurity, and semiconductor technology, with openings at every level from associate through principal. Austin, Dallas, and Houston are the top hiring metros, anchored by employers like Dell Technologies, Oracle, and Salesforce, which maintain major Texas operations and hire customer success engineers at scale. The most sought-after specialties are technical onboarding, API integration support, and cloud platform adoption. Find a role that fits below and apply directly.
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Showing 4 of 189+ Customer Success Engineer jobs
About Signpost AI
Signpost AI helps home services businesses grow. For HVAC, plumbing, electrical, roofing, pest control, and restoration companies, every missed call is lost revenue. We give them the tools to capture more leads, book more jobs, and get paid, including AI answering and live receptionist services, AI SMS, websites, social media, and Google Local Services Ads management.
We're a growing company, and we're building as we fly. Our customer base has grown quickly, and our teams, tools, and processes are growing right along with it.
If you like change, adapt quickly, and care about serving small and medium-sized business owners, you'll thrive here.
About the Role
Signpost AI is seeking a personable, organized, and driven Customer Success Manager to help our customers get the most out of our AI answering, receptionist, and digital marketing services.
As a CSM, you'll own a book of customer accounts after onboarding. Your job is to keep those customers, show them the results they're getting, and help them grow with services that fit their business.
If you enjoy building relationships, can turn around an unhappy customer, and like being rewarded for results, this role is a strong fit.
What You'll Do
- Serve as the main point of contact for a book of about 150 customer accounts.
- Run regular check-ins that show customers what they're getting: calls answered, leads captured, and jobs booked.
- Spot customers at risk of canceling and step in early.
- Lead cancellation save conversations, with support from our Retention team on tough cases.
- Introduce services that fit each customer's business, such as AI SMS, Local Services Ads, and websites.
- Work with Onboarding, Support, Billing, and Fulfillment to solve customer issues and follow up until they're done.
- Keep account notes, tickets, and tasks current in HubSpot.
- Earn commission on customer saves and upgrades within your book.
What We're Looking For
- 2+ years in customer success, account management, or another customer-facing role with a book of accounts.
- A track record of keeping customers who wanted to leave.
- Strong communication skills and a confident, personable phone presence.
- The ability to build trust quickly with busy small business owners.
- Strong organization and follow-through across many open items at once.
- Experience working in a CRM.
- The ability to think critically, solve problems, and work independently.
- Professional fluency in English.
You do not need a college degree to be successful in this position. We value communication skills, ownership, and results.
Nice to Have
- Experience with HubSpot.
- Experience working on commission or toward save and upsell targets.
- Familiarity with SaaS, digital marketing, or home services businesses.
- Experience with websites or digital marketing.
- Comfort using AI tools in your daily work.
- Spanish-speaking or bilingual proficiency.
What Success Looks Like
You'll thrive in this role if you take ownership of your accounts, reach out before customers have to call you, and enjoy turning a frustrated customer into a loyal one.
We value CSMs who keep their book healthy, follow through on every open item, and make customers feel that someone knowledgeable is looking out for their business.
Position Details
- Job Title: Customer Success Manager
- Employment Type: Full-Time
- Location: Austin, TX area (required). Hybrid: in office Tuesday and Thursday
- Schedule: Monday–Friday, 8:00 AM–5:00 PM, with a one-hour lunch break
- Compensation: $50,000 - $60,000 base salary plus commission
Our Approach to Customer Success
At Signpost AI, customer success means more than answering tickets. Our CSMs know their customers' businesses, keep an eye on how their accounts are performing, and step in before small problems turn into cancellations.
We value people who take ownership, communicate with empathy and confidence, and measure their work by whether customers stay and grow.
Join Signpost AI
If you're a strong communicator who likes building relationships, solving problems, and being rewarded for results, we'd love to hear from you.
About Signpost AI
Signpost AI helps home services businesses grow. For HVAC, plumbing, electrical, roofing, pest control, and restoration companies, every missed call is lost revenue. We give them the tools to capture more leads, book more jobs, and get paid, including AI answering and live receptionist services, AI SMS, websites, social media, and Google Local Services Ads management.
We're a growing company, and we're building as we fly. Our customer base has grown quickly, and our teams, tools, and processes are growing right along with it.
If you like change, adapt quickly, and care about serving small and medium-sized business owners, you'll thrive here.
About the Role
Signpost AI is seeking a personable, organized, and driven Customer Success Manager to help our customers get the most out of our AI answering, receptionist, and digital marketing services.
As a CSM, you'll own a book of customer accounts after onboarding. Your job is to keep those customers, show them the results they're getting, and help them grow with services that fit their business.
If you enjoy building relationships, can turn around an unhappy customer, and like being rewarded for results, this role is a strong fit.
What You'll Do
- Serve as the main point of contact for a book of about 150 customer accounts.
- Run regular check-ins that show customers what they're getting: calls answered, leads captured, and jobs booked.
- Spot customers at risk of canceling and step in early.
- Lead cancellation save conversations, with support from our Retention team on tough cases.
- Introduce services that fit each customer's business, such as AI SMS, Local Services Ads, and websites.
- Work with Onboarding, Support, Billing, and Fulfillment to solve customer issues and follow up until they're done.
- Keep account notes, tickets, and tasks current in HubSpot.
- Earn commission on customer saves and upgrades within your book.
What We're Looking For
- 2+ years in customer success, account management, or another customer-facing role with a book of accounts.
- A track record of keeping customers who wanted to leave.
- Strong communication skills and a confident, personable phone presence.
- The ability to build trust quickly with busy small business owners.
- Strong organization and follow-through across many open items at once.
- Experience working in a CRM.
- The ability to think critically, solve problems, and work independently.
- Professional fluency in English.
You do not need a college degree to be successful in this position. We value communication skills, ownership, and results.
Nice to Have
- Experience with HubSpot.
- Experience working on commission or toward save and upsell targets.
- Familiarity with SaaS, digital marketing, or home services businesses.
- Experience with websites or digital marketing.
- Comfort using AI tools in your daily work.
- Spanish-speaking or bilingual proficiency.
What Success Looks Like
You'll thrive in this role if you take ownership of your accounts, reach out before customers have to call you, and enjoy turning a frustrated customer into a loyal one.
We value CSMs who keep their book healthy, follow through on every open item, and make customers feel that someone knowledgeable is looking out for their business.
Position Details
- Job Title: Customer Success Manager
- Employment Type: Full-Time
- Location: Austin, TX area (required). Hybrid: in office Tuesday and Thursday
- Schedule: Monday–Friday, 8:00 AM–5:00 PM, with a one-hour lunch break
- Compensation: $50,000 - $60,000 base salary plus commission
Our Approach to Customer Success
At Signpost AI, customer success means more than answering tickets. Our CSMs know their customers' businesses, keep an eye on how their accounts are performing, and step in before small problems turn into cancellations.
We value people who take ownership, communicate with empathy and confidence, and measure their work by whether customers stay and grow.
Join Signpost AI
If you're a strong communicator who likes building relationships, solving problems, and being rewarded for results, we'd love to hear from you.
See All 189+ Customer Success Engineer Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsCustomer Success Engineer Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Success Engineer Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Retail
- Cybersecurity
- Marketing & Advertising
What Texas Employers Look For
The qualifications that appear most often in customer success engineer jobs across Texas.
- Bachelor's degree in computer science, engineering, information systems, or a related field
- Hands-on experience with SaaS platforms, APIs, or enterprise cloud environments
- Proven ability to manage post-sale technical relationships and drive product adoption
- Proficiency with CRM and customer success tools such as Salesforce or Gainsight
- Strong written and verbal communication skills for both technical and non-technical audiences
- Experience with scripting or coding languages such as Python, SQL, or JavaScript
Customer Success Engineer Jobs in Texas: Frequently Asked Questions
How do you become a customer success engineer in Texas?
Most customer success engineer roles in Texas require a bachelor's degree in computer science, information systems, engineering, or a related technical field. Texas does not issue a state license for this role, so hiring is credential-driven: employers look for hands-on experience with SaaS or cloud platforms, vendor certifications from providers like AWS, Salesforce, or HubSpot, and a demonstrated ability to manage technical client relationships from onboarding through renewal.
Which companies hire customer success engineers in Texas?
Employers hiring customer success engineers in Texas right now include SpaceX, Braze, and HP, based on current listings on Migrate Mate as of November 2026. Texas's concentration of enterprise technology headquarters and regional offices, particularly in Austin and Dallas, means demand stays consistent throughout the year rather than spiking seasonally.
Which Texas cities have the most customer success engineer jobs?
Austin, Dallas, and Houston have the most customer success engineer openings in Texas. Austin leads because of its dense cluster of SaaS and cloud technology companies, while Dallas draws hiring from enterprise software firms and financial technology employers headquartered in the metro, and Houston adds volume through energy technology and industrial SaaS companies serving the oil and gas sector.
Are there remote customer success engineer jobs in Texas?
Yes, and more than most fields. Customer success engineering is largely desk-based and communicates through digital channels, making it well suited to remote and hybrid arrangements. About 73% of customer success engineer openings tied to Texas are remote or hybrid as of November 2026, reflecting how broadly the tech sector has adopted flexible work. Technical onboarding and renewal management roles tend to be the most commonly listed as fully remote.
How can I get hired as a customer success engineer in Texas with little or no experience?
The most realistic entry path is moving into the role from a technical support, solutions engineer, or implementation specialist position at a Texas-based SaaS or cloud company. Dell Technologies, Oracle, and mid-size Austin software firms regularly hire associate-level customer success engineers from technical support queues and help desk roles. Earning a vendor certification from Salesforce or AWS, building a portfolio of documented client problem-solving, or completing a structured onboarding rotation at a larger Texas employer all strengthen a candidacy without requiring years of direct experience.
Where can I find and apply to customer success engineer jobs in Texas?
You can find and apply to customer success engineer jobs in Texas on Migrate Mate, which lists current Texas openings across Austin, Dallas, Houston, and other metros. Search the listings for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 189+ Customer Success Engineer Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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