Customer Relations Representative Jobs in Texas
Customer Relations Representative jobs in Texas are in strong demand, with active hiring concentrated in financial services, healthcare, telecommunications, and retail across entry-level through senior roles. Houston, Dallas, and San Antonio lead in open positions, with major employers like AT&T, USAA, and H-E-B maintaining large customer-facing workforces across the state. The most sought-after specialties are account management support, client retention, and B2B customer success. Find a role that fits below and apply directly.
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Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Todd Durflinger - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals.
In this role, you’ll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. You’ll have the opportunity to develop professionally while contributing to the agency’s success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement.
Responsibilities:
- Generate leads and actively pursue new business opportunities.
- Educate clients about insurance products and recommend appropriate coverage options.
- Foster strong client relationships through regular follow-ups and proactive communication.
- Maintain accurate client records and manage policy updates efficiently.
QUALIFICATIONS:
- Excellent communication and relationship-building abilities.
- Experience in sales or customer service preferred.
- Goal-oriented and motivated by achieving measurable results.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
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Find JobsCustomer Relations Representative Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Relations Representative Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- State Farm116

- State Farm Agent2

Top Industries Hiring
- Insurance116
- Banking & Financial Services9
What Texas Employers Look For
The qualifications that appear most often in customer relations representative jobs across Texas.
- High school diploma or associate degree in business, communications, or a related field
- One or more years of customer service or client-facing experience in any industry
- Proficiency with CRM platforms such as Salesforce, Zendesk, or Microsoft Dynamics
- Strong written and verbal communication skills with a professional, service-oriented manner
- Ability to resolve complaints, de-escalate conflicts, and follow up on open issues
- Bilingual English and Spanish skills are a frequent preference among Texas employers
Customer Relations Representative Jobs in Texas: Frequently Asked Questions
How do you become a customer relations representative in Texas?
Customer relations representative roles in Texas do not require a state-issued license or board registration. Most employers hire candidates with at least a high school diploma and some customer-facing experience, though an associate or bachelor's degree in business or communications strengthens applications. Texas employers in financial services and healthcare often prefer candidates who have completed industry-specific onboarding or earned a customer service certification from an organization like HDI or ICMI.
How much do customer relations representatives make in Texas?
Customer relations representatives in Texas earn a median of about $40,420 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $29,320 for the lowest 10% to over $59,590 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer relations representatives in Texas?
Employers hiring customer relations representatives in Texas right now include State Farm and State Farm Agent, based on current listings on Migrate Mate as of June 2026. Texas's concentration of insurance carriers, telecom headquarters, and large retail chains means steady, recurring demand for this role across multiple industries throughout the year.
Which Texas cities have the most customer relations representative jobs?
San Antonio, Fort Worth, and Austin have the most customer relations representative openings in Texas. Houston and Dallas generate the bulk of listings because of their dense concentrations of corporate headquarters in energy, finance, and telecommunications, while San Antonio's large USAA campus and growing healthcare sector keep steady demand outside the two largest metros.
Are there remote customer relations representative jobs in Texas?
Yes, and more than most fields, since customer relations work is primarily communication-based and translates well to remote or hybrid setups. About 1% of customer relations representative openings tied to Texas are remote or hybrid as of June 2026, reflecting how broadly Texas employers have adopted flexible arrangements for this role. Phone and email-based account support positions are the most consistently remote, while on-site roles remain common in retail and healthcare settings.
How can I get hired as a customer relations representative in Texas with little or no experience?
The most realistic entry path is applying to front-line customer service associate roles at large Texas employers such as H-E-B, AT&T, or USAA, which regularly hire without prior experience and offer structured onboarding programs. Retail banking and call-center associate positions at Texas-based credit unions and regional banks are common stepping stones. Earning a customer service certificate through a Texas community college workforce program or through an industry body like HDI gives candidates a concrete credential that stands out on entry-level applications.
Where can I find and apply to customer relations representative jobs in Texas?
You can find and apply to customer relations representative jobs in Texas on Migrate Mate, which lists current openings from employers actively hiring in the state. Find roles that fit your background and apply directly to the ones that match.
See All 118+ Customer Relations Representative Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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