Customer Relations Representative Jobs in Texas
Customer Relations Representative jobs in Texas are concentrated in Houston, Dallas-Fort Worth, and Austin, where large employers across energy, technology, and financial services maintain substantial customer-facing operations. Companies like AT&T, Dell Technologies, and USAA have long-standing Texas footprints and consistently hire for roles in client retention, account management, and B2B relationship support at levels from entry coordinator to senior account executive. Texas is one of the most active markets in the country for this role, with demand steady across both corporate headquarters and regional service centers. See the openings below and apply to the ones that match your experience.
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Description
As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one-stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)
Key Responsibilities
- Customer Onboarding: Coordinate the onboarding of new customers, ensuring a smooth introduction to company services and solutions.
- Account Development: Identify new business opportunities through prospecting, lead generation, and customer engagement.
- Customer Relationship Management: Build and maintain customer relationships to support satisfaction, retention, and growth.
- Sales Support: Assist Outside Sales and Business Development teams with customer needs, sales initiatives, and account development.
- Cross-Selling: Identify opportunities to promote additional logistics products and services to new and existing customers.
- Sales Reporting & CRM: Maintain accurate customer records, monitor account activity, and support sales planning and reporting.
- Internal Collaboration: Work closely with Sales, Operations, Customer Service, and other departments to resolve issues and meet customer needs.
- Marketing Support: Assist with customer communications, marketing initiatives, and promotional activities.
Skills, Knowledge and Expertise
- A minimum of 1-3 years industry experience in export, import operations from a NVOCC or freight forwarder background is preferred – whether ocean/air or both.
- Experience in an inside or outside sales role is preferred.
- Must be proficient in Microsoft Word, Excel, and PowerPoint.
- Must have excellent typing skills.
- Must have excellent verbal and written communication skills.
- Must be detailed orientated, well organized, and skilled in the arts of multi-tasking, follow-up, and adherence to firm deadlines.
- Must be able to function equally well on an independent basis and as part of a team.
Benefits
We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.
About Shipco
As a subsidiary of Scan-Group, we are entirely Danish-owned and privately held. Today, our Group is present in over 40 countries worldwide employing more than 3,200 staff in 156 offices.
See All 31 Customer Relations Representative Jobs in Texas
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Find JobsCustomer Relations Representative Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Relations Representative Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- State Farm18
- Suburban Propane2
- BARCEL1
- Shipco1S
- gFiber1
Top Industries Hiring
- Energy
What Texas Employers Look For
The qualifications that appear most often in customer relations representative jobs across Texas.
- Bachelor's degree in business, communications, or a related field preferred by most Texas employers
- Two or more years of direct customer-facing or account management experience in a professional setting
- Proficiency with CRM platforms such as Salesforce or HubSpot to manage client records and interactions
- Strong written and verbal communication skills with experience resolving escalated customer concerns
- Demonstrated ability to meet retention, satisfaction, or upsell targets in a prior customer relations role
- Familiarity with Texas-based industry environments such as energy, telecom, or financial services preferred
Customer Relations Representative Jobs in Texas: Frequently Asked Questions
How do you become a customer relations representative in Texas?
Most Texas employers require a bachelor's degree in business, communications, marketing, or a related field, though some hire candidates with an associate degree and relevant experience. There is no state-issued license required to work as a customer relations representative in Texas. Employers typically prioritize candidates who have prior customer service, sales support, or account coordination experience and who can demonstrate proficiency with CRM software used in their industry.
Which companies hire customer relations representatives in Texas?
Texas customer relations representative roles are posted by State Farm, Suburban Propane, and BARCEL and others right now, based on current listings on Migrate Mate as of November 2026. Texas's mix of Fortune 500 headquarters, energy sector firms, and large technology employers creates consistent demand for this role across multiple industries statewide.
Which Texas cities have the most customer relations representative jobs?
Austin, Houston, and Katy have the most customer relations representative openings in Texas. Houston's concentration of energy and healthcare corporations, Dallas-Fort Worth's dense hub of financial services and telecom headquarters, and Austin's fast-growing technology sector all generate strong and sustained hiring for this role compared to other parts of the state.
Are there remote customer relations representative jobs in Texas?
Yes, and more than most fields, since customer relations work is largely desk-based and communication-driven rather than hands-on. About 20% of customer relations representative openings tied to Texas are remote or hybrid as of November 2026, reflecting how broadly this role has moved to distributed models. Client onboarding, retention outreach, and account support functions are the most commonly offered in remote arrangements.
How can I get hired as a customer relations representative in Texas with little or no experience?
The most realistic entry path is starting in a customer service associate or inside sales coordinator role at a large Texas employer and building toward a representative title from there. Companies like AT&T, USAA, and major Texas-based healthcare systems regularly hire entry-level candidates into customer-facing support roles that feed into full representative positions. Completing a CRM certification, such as Salesforce Trailhead, and highlighting any internship, retail, or hospitality experience strengthens an application considerably with Texas hiring managers who value client-facing exposure.
Where can I find and apply to customer relations representative jobs in Texas?
You can find and apply to customer relations representative jobs in Texas on Migrate Mate, which lists current Texas openings. Search for roles that match your experience level and location preference, then apply directly to the ones that fit. No account creation is needed to see the listings.
See All 31 Customer Relations Representative Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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