Customer Relations Representative Jobs in Wisconsin
Customer Relations Representative jobs in Wisconsin are in consistent demand, with strong hiring across financial services, healthcare administration, insurance, and manufacturing support roles at every experience level from entry-level to senior account management. Milwaukee, Madison, and Green Bay anchor the market, where established employers such as Northwestern Mutual, American Family Insurance, and Advocate Aurora Health regularly hire customer relations professionals. The most sought-after specialties in Wisconsin include client retention, B2B account support, and healthcare patient relations. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Open roles17
Top employerState Farm
Top cityMadison, WI
Cities hiring15
Work type75% On-site
Top credentialHigh school diploma or GED
Showing 5 of 17+ Customer Relations Representative jobs
Customer Relations and Operations Specialist (6-month Limited Term Employment position)
We won't show you this job again
Added 1d ago
Wisconsin Foundation and Alumni Association
Customer Relations and Operations Specialist (6-month Limited Term Employment position)
Madison, Wisconsin
Added 1d ago
E
Customer Relations Specialist
We won't show you this job again
E
Added 2d ago
Exalta Group
Customer Relations Specialist
Kenosha, Wisconsin
Added 2d ago
Customer Relations Specialist
We won't show you this job again
Added 1w ago
Valvoline Instant Oil Change
Customer Relations Specialist
Hudson, Wisconsin
Added 1w ago
Customer Relations Representative
We won't show you this job again
Added 1w ago
Ottawa Dental Laboratory
Customer Relations Representative
Greendale, Wisconsin
Added 1w ago
Manager, Customer Relations and Operations
We won't show you this job again
Added 3w ago
Wisconsin Foundation and Alumni Association
Manager, Customer Relations and Operations
Madison, Wisconsin
Added 3w ago
Added 1d ago
Customer Relations and Operations Specialist (6-month Limited Term Employment position)
Wisconsin Foundation and Alumni Association·Madison, Wisconsin
Job functions:
On-Site
High school diploma or GED
201-500 employees
Job Description
Overview:
The Customer Relations and Operations Specialist plays a critical role in delivering exceptional customer service while supporting key operational and administrative functions across the organization. Serving as a primary point of contact at the front desk, this position ensures a welcoming, professional, and service-oriented experience for all visitors, staff, and external partners. This is an on-site position, Monday through Friday, 8:00 a.m.–5:00 p.m.
In addition to front desk and reception responsibilities, the role provides executive administrative support and contributes to a wide range of operational projects that support organizational effectiveness. The successful candidate will bring a strong customer-service mindset, attention to detail, and the ability to manage multiple priorities in a dynamic environment.
Customer relations is the central thread throughout this role—shaping how services are delivered, how constituents and colleagues are supported, and how the organization is represented every day.
Who is WFAA?
The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers.
Diversity and Inclusion:
Essential Functions:
WFAA is committed to provide our employees with an environment that is inspiring, creative and respectful. We offer competitive pay and an excellent benefits program, which includes a 10% 401k contribution after 1 year of service!
The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association (advanceuw.org) is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.
The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for the University of Wisconsin-Madison, is hiring a Customer Relations and Operations Specialist for a Limited Term Employment (LTE) opportunity with an anticipated start date in January or February. This is a full-time position, working 40 hours per week, and is expected to last approximately 6 months. It’s a great opportunity for someone looking to contribute their skills and gain valuable experience in a short-term role.
The Customer Relations and Operations Specialist plays a critical role in delivering exceptional customer service while supporting key operational and administrative functions across the organization. Serving as a primary point of contact at the front desk, this position ensures a welcoming, professional, and service-oriented experience for all visitors, staff, and external partners. This is an on-site position, Monday through Friday, 8:00 a.m.–5:00 p.m.
In addition to front desk and reception responsibilities, the role provides executive administrative support and contributes to a wide range of operational projects that support organizational effectiveness. The successful candidate will bring a strong customer-service mindset, attention to detail, and the ability to manage multiple priorities in a dynamic environment.
Customer relations is the central thread throughout this role—shaping how services are delivered, how constituents and colleagues are supported, and how the organization is represented every day.
Who is WFAA?
The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers.
Diversity and Inclusion:
Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive.
Reception and Customer Relations
- Serve as a primary front desk and reception desk staff member, providing exceptional customer service as the first point of contact for visitors, alumni, donors, vendors, and staff—both in person and via phone and email.
- Greet and assist visitors in a professional, welcoming, and knowledgeable manner; contact appropriate personnel upon arrival or direct guests as needed.
- Manage front desk coverage and staffing schedules in coordination with the Operations Manager to ensure consistent and reliable reception services.
- Maintain a clean, organized, and professional front desk and public-facing environment, including literature displays and shared spaces.
- Demonstrate organizational values and brand standards through all customer interactions and communication channels.
- Independently manage a wide variety of inquiries, redirecting or resolving requests with accuracy, discretion, and courtesy.
Executive and Administrative Support
- Provide administrative support for executive and senior staff, including drafting correspondence, preparing reports, creating mailings, and assisting with document preparation.
- Support assembly, printing, and mailing projects for leadership and organizational initiatives.
- Assist with scheduling, coordination, and logistical details related to executive or cross-functional needs, as assigned.
- Maintain confidentiality and professionalism when handling sensitive information or communications.
Operations and Organizational Project Support
- Provide operational support across the organization, assisting with special projects, cross-functional initiatives, and temporary assignments as needed.
- Support mailroom and shipping operations, including sorting, distributing, and processing incoming and outgoing mail and packages.
- Assist with inventory tracking and ordering for office supplies, storage areas, and shared resources.
- Support printing operations, including high-volume jobs and basic troubleshooting of equipment.
- Perform campus and inter-office errands, delivering documents, supplies, or materials as requested.
- Assist with maintaining break areas, storage spaces, and shared supply areas to ensure they are organized and functional.
Service Coordination and Continuous Improvement
- Monitor and respond to help center or service requests, ensuring timely follow-up and resolution.
- Communicate regularly with the Operations Manager regarding front desk operations, workload, priorities, and emerging needs.
- Identify opportunities for process improvement related to customer service, reception operations, or administrative workflows and assist with implementation.
- Demonstrate flexibility and responsiveness to changing organizational needs and priorities.
Required Qualifications:
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- 1 + year(s) of experience in a customer service, reception, administrative, or operations support role.
- Demonstrated commitment to delivering high-quality customer service with professionalism and empathy.
- Strong organizational and time-management skills, with the ability to juggle multiple tasks and priorities.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office (Outlook, Word, Excel) and comfort learning new systems and tools.
- Ability to handle confidential information with discretion and sound judgment.
Other Qualifications
- Experience providing executive or senior-level administrative support.
- Experience in a fast-paced, customer-facing office or campus environment.
- Familiarity with mailroom, shipping, or centralized operations functions.
- Demonstrated ability to work both independently and collaboratively in a team-oriented environment.
Work Environment and Physical Requirements
- Office-based role with significant front desk and reception responsibilities.
- Regular movement throughout office and campus spaces.
- Ability to lift and transport supplies or packages (generally up to 25 lbs).
- Periods of standing, walking, bending, and working at a reception desk.
WFAA is committed to provide our employees with an environment that is inspiring, creative and respectful. We offer competitive pay and an excellent benefits program, which includes a 10% 401k contribution after 1 year of service!
The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association (advanceuw.org) is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.
Wisconsin Foundation and Alumni Association
Customer Relations and Operations Specialist (6-month Limited Term Employment position)
Madison, Wisconsin
Added 1d ago201-500 employees
Job functions:
On-Site
High school diploma or GED
Job Description
Overview:
The Customer Relations and Operations Specialist plays a critical role in delivering exceptional customer service while supporting key operational and administrative functions across the organization. Serving as a primary point of contact at the front desk, this position ensures a welcoming, professional, and service-oriented experience for all visitors, staff, and external partners. This is an on-site position, Monday through Friday, 8:00 a.m.–5:00 p.m.
In addition to front desk and reception responsibilities, the role provides executive administrative support and contributes to a wide range of operational projects that support organizational effectiveness. The successful candidate will bring a strong customer-service mindset, attention to detail, and the ability to manage multiple priorities in a dynamic environment.
Customer relations is the central thread throughout this role—shaping how services are delivered, how constituents and colleagues are supported, and how the organization is represented every day.
Who is WFAA?
The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers.
Diversity and Inclusion:
Essential Functions:
WFAA is committed to provide our employees with an environment that is inspiring, creative and respectful. We offer competitive pay and an excellent benefits program, which includes a 10% 401k contribution after 1 year of service!
The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association (advanceuw.org) is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.
The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for the University of Wisconsin-Madison, is hiring a Customer Relations and Operations Specialist for a Limited Term Employment (LTE) opportunity with an anticipated start date in January or February. This is a full-time position, working 40 hours per week, and is expected to last approximately 6 months. It’s a great opportunity for someone looking to contribute their skills and gain valuable experience in a short-term role.
The Customer Relations and Operations Specialist plays a critical role in delivering exceptional customer service while supporting key operational and administrative functions across the organization. Serving as a primary point of contact at the front desk, this position ensures a welcoming, professional, and service-oriented experience for all visitors, staff, and external partners. This is an on-site position, Monday through Friday, 8:00 a.m.–5:00 p.m.
In addition to front desk and reception responsibilities, the role provides executive administrative support and contributes to a wide range of operational projects that support organizational effectiveness. The successful candidate will bring a strong customer-service mindset, attention to detail, and the ability to manage multiple priorities in a dynamic environment.
Customer relations is the central thread throughout this role—shaping how services are delivered, how constituents and colleagues are supported, and how the organization is represented every day.
Who is WFAA?
The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers.
Diversity and Inclusion:
Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive.
Reception and Customer Relations
- Serve as a primary front desk and reception desk staff member, providing exceptional customer service as the first point of contact for visitors, alumni, donors, vendors, and staff—both in person and via phone and email.
- Greet and assist visitors in a professional, welcoming, and knowledgeable manner; contact appropriate personnel upon arrival or direct guests as needed.
- Manage front desk coverage and staffing schedules in coordination with the Operations Manager to ensure consistent and reliable reception services.
- Maintain a clean, organized, and professional front desk and public-facing environment, including literature displays and shared spaces.
- Demonstrate organizational values and brand standards through all customer interactions and communication channels.
- Independently manage a wide variety of inquiries, redirecting or resolving requests with accuracy, discretion, and courtesy.
Executive and Administrative Support
- Provide administrative support for executive and senior staff, including drafting correspondence, preparing reports, creating mailings, and assisting with document preparation.
- Support assembly, printing, and mailing projects for leadership and organizational initiatives.
- Assist with scheduling, coordination, and logistical details related to executive or cross-functional needs, as assigned.
- Maintain confidentiality and professionalism when handling sensitive information or communications.
Operations and Organizational Project Support
- Provide operational support across the organization, assisting with special projects, cross-functional initiatives, and temporary assignments as needed.
- Support mailroom and shipping operations, including sorting, distributing, and processing incoming and outgoing mail and packages.
- Assist with inventory tracking and ordering for office supplies, storage areas, and shared resources.
- Support printing operations, including high-volume jobs and basic troubleshooting of equipment.
- Perform campus and inter-office errands, delivering documents, supplies, or materials as requested.
- Assist with maintaining break areas, storage spaces, and shared supply areas to ensure they are organized and functional.
Service Coordination and Continuous Improvement
- Monitor and respond to help center or service requests, ensuring timely follow-up and resolution.
- Communicate regularly with the Operations Manager regarding front desk operations, workload, priorities, and emerging needs.
- Identify opportunities for process improvement related to customer service, reception operations, or administrative workflows and assist with implementation.
- Demonstrate flexibility and responsiveness to changing organizational needs and priorities.
Required Qualifications:
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- 1 + year(s) of experience in a customer service, reception, administrative, or operations support role.
- Demonstrated commitment to delivering high-quality customer service with professionalism and empathy.
- Strong organizational and time-management skills, with the ability to juggle multiple tasks and priorities.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office (Outlook, Word, Excel) and comfort learning new systems and tools.
- Ability to handle confidential information with discretion and sound judgment.
Other Qualifications
- Experience providing executive or senior-level administrative support.
- Experience in a fast-paced, customer-facing office or campus environment.
- Familiarity with mailroom, shipping, or centralized operations functions.
- Demonstrated ability to work both independently and collaboratively in a team-oriented environment.
Work Environment and Physical Requirements
- Office-based role with significant front desk and reception responsibilities.
- Regular movement throughout office and campus spaces.
- Ability to lift and transport supplies or packages (generally up to 25 lbs).
- Periods of standing, walking, bending, and working at a reception desk.
WFAA is committed to provide our employees with an environment that is inspiring, creative and respectful. We offer competitive pay and an excellent benefits program, which includes a 10% 401k contribution after 1 year of service!
The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association (advanceuw.org) is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.
See All 17 Customer Relations Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Madison
3 jobsHudson
1 jobNeenah
1 jobAshland
1 jobKenosha
1 jobShawano
1 jobFitchburg
1 jobGreendale
1 jobLa Crosse
1 jobManitowoc
1 jobMilwaukee
1 jobGreenfield
1 jobWest Allis
1 jobLittle Chute
1 jobSheboygan Falls
1 jobCustomer Relations Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
- State Farm12
- Wisconsin Foundation and Alumni Association2
- Exalta1E
- Ottawa Dental Laboratory1
- Valvoline Instant Oil Change1
What Wisconsin Employers Look For
The qualifications that appear most often in customer relations representative jobs across Wisconsin.
- High school diploma or associate degree required by most Wisconsin employers
- One to three years of customer service or account management experience preferred
- Strong written and verbal communication skills for client-facing responsibilities
- Proficiency in CRM software such as Salesforce or Microsoft Dynamics
- Ability to resolve escalated customer complaints with professionalism and accuracy
- Familiarity with Wisconsin consumer protection guidelines and company compliance standards
Customer Relations Representative Jobs in Wisconsin: Frequently Asked Questions
How do you become a customer relations representative in Wisconsin?
Most Wisconsin employers require a high school diploma or associate degree, though a bachelor's degree in business, communications, or marketing is increasingly common for account-focused roles. There is no state-issued license required for this role in Wisconsin. Candidates typically enter through retail, call center, or administrative positions before moving into dedicated customer relations roles, with employer-specific onboarding programs covering CRM tools, product knowledge, and complaint resolution procedures.
Which companies hire customer relations representatives in Wisconsin?
Employers hiring customer relations representatives in Wisconsin right now include State Farm, Wisconsin Foundation and Alumni Association, and Exalta, based on current listings on Migrate Mate as of November 2026. Wisconsin's concentration of insurance headquarters, regional healthcare systems, and manufacturing companies means openings appear across both corporate and field-based customer relations functions.
Which Wisconsin cities have the most customer relations representative jobs?
Madison, Hudson, and Neenah have the most customer relations representative openings in Wisconsin. Milwaukee leads due to its dense concentration of financial services firms, insurance carriers, and regional corporate headquarters, while Madison's mix of state government agencies, health systems, and technology employers drives consistent demand, and Green Bay's manufacturing and healthcare sectors generate steady account support hiring.
Are there remote customer relations representative jobs in Wisconsin?
Yes, and customer relations representative work is well-suited to remote arrangements given its desk-based, communication-driven nature. About 25% of customer relations representative openings tied to Wisconsin are remote or hybrid as of November 2026, reflecting broad employer acceptance of distributed teams. Roles focused on inbound client support, account management, and retention tend to offer the most remote flexibility.
How can I get hired as a customer relations representative in Wisconsin with little or no experience?
The most realistic entry path is through a customer service associate or call center representative role at a large Wisconsin employer such as Northwestern Mutual, American Family Insurance, or a regional health system like Froedtert Health, which regularly hire entry-level candidates and promote from within. Lateral moves from retail banking, front-desk healthcare administration, or inside sales also open the door. Completing a customer service or business communications certificate through a Wisconsin Technical College System campus strengthens a candidate's application without prior corporate experience.
Where can I find and apply to customer relations representative jobs in Wisconsin?
You can find and apply to customer relations representative jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings. Search the available roles, identify the ones that match your experience and location, and apply directly to each position that fits.
See All 17 Customer Relations Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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