Customer Relations Representative Jobs in Wisconsin
Customer Relations Representative jobs in Wisconsin are in consistent demand, with strong hiring across financial services, healthcare administration, insurance, and manufacturing support roles at every experience level from entry-level to senior account management. Milwaukee, Madison, and Green Bay anchor the market, where established employers such as Northwestern Mutual, American Family Insurance, and Advocate Aurora Health regularly hire customer relations professionals. The most sought-after specialties in Wisconsin include client retention, B2B account support, and healthcare patient relations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 19+ Customer Relations Representative jobs
This position is responsible to serve customers and government agencies via a call-center. Provide product and sales information, process quotes and sales orders, coordinate product delivery and installation. Work independently and on teams to develop, improve and ensure customer satisfaction. Support Sales team to increase sales and resolve product and service concerns in a fast-paced office environment.
- Knowledge of company’s product lines, product functionality, prices, lead times, delivery schedules and freight carriers
- Respond verbally and in writing to customer requests via telephone, US mail, email and fax
- Interpret/assess customer requests and recommend applicable BRUNO products to provide mobility solutions that best fit customer needs
- Perform frequent customer follow up to ensure solution was timely and accurate
- Initiate and maintain accurate sales data; gather data and create reports for management and government agencies
- Utilize problem solving skills for work not clearly defined, create work instructions, maintain organized records and work systematically and efficiently
- Conduct and record post sale follow up results with customers
- Proven decision-making skills to expedite customer inquiries and orders accurately
- Develop recommendations for process improvements that identify solutions and create standardized work
- Work with confidential business matters, perform accurate work, display personal initiative to meet all goals within deadlines, work collaboratively and display respect, trust and integrity
Education and Experience:
- High school diploma or equivalent
- 3 years customer service experience with strong facilitation and presentation skills
- Intermediate Microsoft Office suite proficiency
- Associate Degree in business-related field is a plus
- Experience in a call-center environment is a plus
- Experience in Epicor ERP system is a plus
- Experience in Salesforce CRM is a plus
Skills & Abilities:
- Read, analyze, and interpret a variety of information, such as technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form.
- Create business-level written correspondence and verbally present information to internal and external customers.
- Requires job related software skills, MS Office and the ability to operate a variety of standard office equipment.
Working Conditions/Physical Demands:
- Regular office environment
- While performing the duties of this job, the employee is regularly required to sit or stand; use hands to type, handle, or touch; and talk or hear
- The employee is occasionally required to travel between buildings
This position is responsible to serve customers and government agencies via a call-center. Provide product and sales information, process quotes and sales orders, coordinate product delivery and installation. Work independently and on teams to develop, improve and ensure customer satisfaction. Support Sales team to increase sales and resolve product and service concerns in a fast-paced office environment.
- Knowledge of company’s product lines, product functionality, prices, lead times, delivery schedules and freight carriers
- Respond verbally and in writing to customer requests via telephone, US mail, email and fax
- Interpret/assess customer requests and recommend applicable BRUNO products to provide mobility solutions that best fit customer needs
- Perform frequent customer follow up to ensure solution was timely and accurate
- Initiate and maintain accurate sales data; gather data and create reports for management and government agencies
- Utilize problem solving skills for work not clearly defined, create work instructions, maintain organized records and work systematically and efficiently
- Conduct and record post sale follow up results with customers
- Proven decision-making skills to expedite customer inquiries and orders accurately
- Develop recommendations for process improvements that identify solutions and create standardized work
- Work with confidential business matters, perform accurate work, display personal initiative to meet all goals within deadlines, work collaboratively and display respect, trust and integrity
Education and Experience:
- High school diploma or equivalent
- 3 years customer service experience with strong facilitation and presentation skills
- Intermediate Microsoft Office suite proficiency
- Associate Degree in business-related field is a plus
- Experience in a call-center environment is a plus
- Experience in Epicor ERP system is a plus
- Experience in Salesforce CRM is a plus
Skills & Abilities:
- Read, analyze, and interpret a variety of information, such as technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form.
- Create business-level written correspondence and verbally present information to internal and external customers.
- Requires job related software skills, MS Office and the ability to operate a variety of standard office equipment.
Working Conditions/Physical Demands:
- Regular office environment
- While performing the duties of this job, the employee is regularly required to sit or stand; use hands to type, handle, or touch; and talk or hear
- The employee is occasionally required to travel between buildings
See All 19 Customer Relations Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Customer Relations Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
- State Farm15
- AmeriLux Family Of Companies2A
- Bruno Independent Living Aids1
- Crystal Finishing Systems Incorporated1
What Wisconsin Employers Look For
The qualifications that appear most often in customer relations representative jobs across Wisconsin.
- High school diploma or associate degree required by most Wisconsin employers
- One to three years of customer service or account management experience preferred
- Strong written and verbal communication skills for client-facing responsibilities
- Proficiency in CRM software such as Salesforce or Microsoft Dynamics
- Ability to resolve escalated customer complaints with professionalism and accuracy
- Familiarity with Wisconsin consumer protection guidelines and company compliance standards
Customer Relations Representative Jobs in Wisconsin: Frequently Asked Questions
How do you become a customer relations representative in Wisconsin?
Most Wisconsin employers require a high school diploma or associate degree, though a bachelor's degree in business, communications, or marketing is increasingly common for account-focused roles. There is no state-issued license required for this role in Wisconsin. Candidates typically enter through retail, call center, or administrative positions before moving into dedicated customer relations roles, with employer-specific onboarding programs covering CRM tools, product knowledge, and complaint resolution procedures.
Which companies hire customer relations representatives in Wisconsin?
Employers hiring customer relations representatives in Wisconsin right now include State Farm, AmeriLux Family Of Companies, and Bruno Independent Living Aids, based on current listings on Migrate Mate as of August 2026. Wisconsin's concentration of insurance headquarters, regional healthcare systems, and manufacturing companies means openings appear across both corporate and field-based customer relations functions.
Which Wisconsin cities have the most customer relations representative jobs?
Wales, Mequon, and Neenah have the most customer relations representative openings in Wisconsin. Milwaukee leads due to its dense concentration of financial services firms, insurance carriers, and regional corporate headquarters, while Madison's mix of state government agencies, health systems, and technology employers drives consistent demand, and Green Bay's manufacturing and healthcare sectors generate steady account support hiring.
Are there remote customer relations representative jobs in Wisconsin?
Yes, and customer relations representative work is well-suited to remote arrangements given its desk-based, communication-driven nature. About 0% of customer relations representative openings tied to Wisconsin are remote or hybrid as of August 2026, reflecting broad employer acceptance of distributed teams. Roles focused on inbound client support, account management, and retention tend to offer the most remote flexibility.
How can I get hired as a customer relations representative in Wisconsin with little or no experience?
The most realistic entry path is through a customer service associate or call center representative role at a large Wisconsin employer such as Northwestern Mutual, American Family Insurance, or a regional health system like Froedtert Health, which regularly hire entry-level candidates and promote from within. Lateral moves from retail banking, front-desk healthcare administration, or inside sales also open the door. Completing a customer service or business communications certificate through a Wisconsin Technical College System campus strengthens a candidate's application without prior corporate experience.
Where can I find and apply to customer relations representative jobs in Wisconsin?
You can find and apply to customer relations representative jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings. Search the available roles, identify the ones that match your experience and location, and apply directly to each position that fits.
See All 19 Customer Relations Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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